Service Citroen C4 CACTUS 2015 1.G User Guide

27
C4-cactus_en_Chap01_controle-de-marche_ed02-2014
Engine oil level indicator*
on versions fitted with an electric oil level
indicator,  the   state   of   the   engine   oil   level   is  
d

isplayed   in   the   instrument   panel   for   a   few  
s

econds,   after   the   servicing   information.
The level read will only be correct if
the
  vehicle   is   on   level   ground   and   the  
e

ngine   has   been   off   for   more   than  
3

0 minutes.
Oil level correct
Oil level incorrect
This is indicated by the display of the message "Oil   level   incorrect"   in   the   instrument   panel  
s

creen,   accompanied   by   the   service   warning  
l

amp   and   an   audible   signal.
If
  the   low   oil   level   is   confirmed   by   a   check   using  
t

he   dipstick,   the   level   must   be   topped   up   to  
a

void   damage   to   the   engine.
Oil level indicator fault
This is signalled by the display of the message "Oil   level   measurement   invalid"   in   the  
in

strument
 pan
el.
Contact
  a   CITROËN   dealer   or   a   qualified  
w

orkshop.
Refer
 
to
 
the
 
"Checking
 
levels"
 
section.
*
 
Depending
 
on
 
version. In the event of a fault with the electric indicator,
the
  oil   level   is   no   longer   monitored.
If
  the   system   is   faulty,   you   must   check   the  
e

ngine   oil   level   using   the   manual   dipstick  
l

ocated   under   the   bonnet.
Refer
  to   the   "Checking   levels"   section.
1
Monitoring

29
C4-cactus_en_Chap01_controle-de-marche_ed02-2014
* Depending on equipment.
"
A
ir conditioning
"
allows
 
control
 
of
 
the
 
settings
 
for
 
t

emperature
 
and
 
air
 
flow.
" Driving assistance "
allows
 
access
 
to
 
the
 
trip
 
computer
 
a

nd certain vehicle functions to be
activated,
 
deactivated
 
and
 
adjusted.
" Media "
allows selection of a radio station,
the
 
various
 
music
 
sources
 
and
 
the
 
d

isplay
 
of
 
photographs.
" Navigation "*
allows
 
settings
 
for
 
navigation
 
and
 
the
 
c

hoice
 
of
 
a
 
destination. "
Configuration "
allows   sound   settings   and   the  
b

rightness   of   instruments   and  
c

ontrols   to   be   adjusted   and   gives  
a

ccess to the interactive help for the
main   vehicle   systems   and   warning  
lam

ps.
" Connected services "*
allows connection to an applications
portal   to   facilitate,   make   safe   and  
p

ersonalise   journeys   by   means  
o

f   a   connection   key   available   on  
s

ubscription   from   a   CITROËN   dealer.
" Telephone "
allows   the   connection   of   a   mobile  
t

elephone   via   Bluetooth.
Touch screen tablet menus
For the Air conditioning 
menu,   refer   to  t
he   "Comfort"   section. For the Media
, Navigation, Connected
Services and Telephone 
menus,   refer  
t

o   the   "Audio   and   telematics"   section.
1
Monitoring

42
C4-cactus_en_Chap02_ouvertures_ed02-2014
Lost keys
Go to a CITROËN dealer with the vehicle's registration document, your personal identification   documents   and   if   possible   the   key   code   label.
The
  CITROËN   dealer   will   be   able   to   look   up   the   key   code   and   the   transponder   code  
r

equired   to   order   a   new   key.
Remote control
The high frequency remote control is a sensitive system; do not operate it while it is in your pocket   as   there   is   a   possibility   that   it   may   unlock   the   vehicle,   without   you   being   aware   of   it.
Do
  not   repeatedly   press   the   buttons   of   your   remote   control   out   of   range   and   out   of   sight   of  
y

our   vehicle.   You   run   the   risk   of   stopping   it   from   working   and   the   remote   control   would   have  
t

o   be   reinitialised.
No
  remote   control   can   operate   when   the   key   is   in   the   ignition   switch,   even   when   the   ignition  
i

s   switched   off,   except   for   reinitialisation.
Locking the vehicle
Driving with the doors locked may make access to the passenger compartment by the emergency   services   more   difficult   in   an   emergency.
As
  a   safety   precaution,   never   leave   children   alone   in   the   vehicle,   except   for   a   very   short   period.
In
  all   cases,   it   is   essential   to   remove   the   key   from   the   ignition   switch   when   leaving   the   vehicle.
Anti-theft protection
Do not make any modifications to the electronic engine immobiliser system; this could cause m alfunctions.
When purchasing a second-hand vehicle
Have the pairing of all of the keys in your possession checked by a CITROËN dealer, to ensure   that   only   your   keys   can   be   used   to   open   and   start   the   vehicle.Do
  not   throw   the   remote   control  
b

atteries   away,   they   contain   metals  
w

hich   are   harmful   to   the   environment.
Take   them   to   an   approved   collection  
po

int.
Access

43
C4-cactus_en_Chap02_ouvertures_ed02-2014
Manual central locking
Central locking
F Press this button to operate the central locking of   the   vehicle   (doors   and   boot)   from   inside   the v

ehicle,   the   indicator   lamp   in   the   button   comes   on.
F Pressing  the   button   again   unlocks   the  v
ehicle   completely,   the   indicator   lamp   in  
t

he   button   goes   off.
Automatic central
locking
(anti-intrusion security)
The doors and boot can lock automatically while   driving   (speed   above   6   mph   (10   km/h)).
To activate or deactivate this function
(activated
  by   default):
F
 
P
ress   this   button   until   an   audible   signal  
i

s   heard   and   a   message   appears   in  
t

he screen.
If one of the doors is open, central
locking
 
from
 
the
 
inside
 
does
 
not
 
take
 
p

lace. Driving
  with   the   doors   locked   may   make  
a

ccess   to   the   passenger   compartment  
b

y   the   emergency   services   more  
d

ifficult   in   an   emergency. Transporting long or voluminous
objects
If you want to drive with the boot open,
press
  the   central   locking   control   button  
t

o   lock   the   doors.
2
Access

125
C4-cactus_en_Chap07_securite_ed02-2014
This system allows you to make an emergency or   assistance   call   to   the   emergency   services   or  
t

o   the   dedicated   CITROËN   service.
Emergency or 
a

ssistance call
For more information on the use of this f
unction,   refer   to   the   "Audio   and   telematics"  
s

ection.
Horn
F Press   the   central   part   of   the   steering  w
heel.
7
Safety

128
C4-cactus_en_Chap07_securite_ed02-2014
Reinitialisation of the system is done in the the touch   screen   tablet,   with   the   ignition   on   and   the  
v

ehicle   stationary.
F
 
I
n   the   secondary   page,   press  
"U

nder-inflation initialisation ".
F
 
C
onfirm   the   instruction   by   pressing   "Ye s ",
an
  audible   signal   and   a   message   confirm  
th

e
 r
einitialisation.
The
  new   pressure   settings   registered   are  
c

onsidered to be reference values by the
system.
Operating fault
The flashing and then fixed illumination of the u nder-inflation w arning lam p a ccompanied b

y   illumination   of   the   "service"   warning   lamp  
i

ndicates   a   fault   with   the   system.
In
  this   case,   under-inflation   monitoring   of   the  
t

yres   is   no   longer   assured.
Have
  the   system   checked   by   a   CITROËN  
d

ealer   or   a   qualified   workshop.
Before
  doing   anything   to   the   system,  
t

he   pressures   of   the   four   tyres   must   be  
c

hecked   and   the   system   reinitialised.
The under-inflation alert can only be
considered reliable if reinitialisation of
the
 
system
 
is
 
done
 
with
 
the
 
the
 
four
 
tyre
 
p

ressures
 
correctly
 
set.
Snow chains
The system does not have to be r einitialised   after   fitting   or   removing  
sn

ow
 c
hains.
F

Sel

ect the " Driving assistance "
menu.
Safety

161
C4-cactus_en_Chap09_info-pratiques_ed02-2014
adblue® additive and SCR system
f
or
 
BlueHDi   Diesel   engines
To assure respect for the environment and c
onformity   with   the   new   Euro   6   emissions  
s

tandard,   without   adversely   affecting   the  
p

er formance   or   fuel   consumption   of   Diesel  
e

ngines,   CITROËN   has   taken   the   decision   to  
e

quip   its   vehicles   with   an   effective   system   that  
a

ssociates   SCR   (Selective   Catalytic   Reduction)  
w

ith   a   particle   filter   (FAP)   for   the   treatment   of  
e

xhaust   gases.
Presentation of the SCR system
Using an additive called AdBlue® containing urea, a
 
catalytic
 
converter
 
turns
 
up
 
to
 
85%   of   nitrous o

xides
 
(NOx)
 
into
 
nitrogen
 
and
 
water,   which   are
 h

armless
 
to
 
health
 
and
 
the
 
environment.
on
ce the a
dbl
ue
® tank is empty, a s
ystem
 
required
  by   regulations  
p

revents
 
starting
 
of   the   engine.
If the SCR is faulty, the level of
emissions
 
from
 
your   vehicle   will   no  
l

onger
 
meet
 
the
 
Euro   6   standard:   you  
v

ehicle
 
becomes
 
polluting.
In
 
the
 
event
 
of
 
a
 
confirmed   fault  
w

ith
 
the
 
SCR
 
system,   you   must   go  
t

o
 
a
 
CITROËN
 
dealer   or   a   qualified  
w

orkshop
 
as
 
soon   as   possible:   after  
a

 
running
 
distance   of   650   miles  
(

1 100
 
km),
 
a
 
system   will   be   triggered  
a

utomatically
 
to
 
prevent   engine   starting.
The
a
dblu
e® additive is held in a special
tank
 
located
  under   the   boot   at   the   rear   of  
t

he
 
vehicle.
 
It   has   a   capacity   of   17   litres:   this  
p

rovides
 
a
 
driving   range   of   about   12   500   miles  
(

20
 
000
 
km),
  after   which   an   alert   is   triggered  
w

arning
 
you
 
when   the   reserve   remaining   is  
e

nough
 
for
 
just   1   500   miles   (2   400   km).
During
 
each
  scheduled   service   of   your   vehicle  
b

y
 
a
 
CITROËN   dealer   or   a   qualified   workshop,  
t

he
a
d
blu

e
® additive tank is refilled in order to a
llow
 
normal   operation   of   the   SCR   system.
If
 
the
 
estimated   mileage   between   two   services  
i

s
 
greater
 
than   12   500   miles   (20   000   km),   we  
r

ecommend
  that   you   go   to   a   CITROËN   dealer  
o

r
 
a
 
qualified   workshop   to   have   the   necessary  
t

op-up
 
carried   out.
9
Practical information

163
C4-cactus_en_Chap09_info-pratiques_ed02-2014
Remaining range between 350 and 1500 miles (600 and 2 400 km)Remaining range between 0 and 350 miles (0 and 600 km)Breakdown related to a lack of AdBlue® additive
To be able to start the engine, w
e   recommend   that   you   call   on  
a

  CITROËN   dealer   or   a   qualified  
w

orkshop   for   the   top-up   required.   If  
y

ou carry out the top-up yourself, it is
essential
  to   add   at   least   3.8   litres   of  
a
d
blu
e
® to the tank.
R
efer
 
to
  the   "Topping-up"   section.
When
 
switching
 
on
 
the
 
ignition,
 
the
 
U

REA warning
 
lamp
 
comes
 
on,
 
accompanied
 
b

y
 
an
 
audible
 
signal
 
and
 
the
 
display
 
of
 
a
 
m

essage
 
(e.g.:
 
"Top
 
up
 
emissions
 
additive:
 
S

tarting
 
prevented
 
in
 
900
 
miles")
 
indicating
 
t

he
 
remaining
 
range
 
expressed
 
in
 
miles
 
or
 
k

ilometres.
When
 
driving,
 
the
 
message
 
is
 
displayed
 
every
 
1

50
 
miles
 
(300
 
km)
 
until
 
the
 
additive
 
tank
 
has
 
be

en
 t

opped-up.
Go
 
to
 
a
 
CITROËN
 
dealer
 
or
 
a
 
qualified
 
w

orkshop
 
to
 
have
 
the
 
AdBlue
® tank topped-up.
Y
ou
 
can
 
also
 
top-up
 
the
 
tank
 
yourself.
Refer
 
to
 
the
 
"Topping-up"
 
section. When
  switching   on   the   ignition,   the   SERVICE  
w

arning   lamp   comes   on   and   the   UREA  
w

arning   lamp   flashes,   accompanied   by   an  
a

udible   signal   and   the   display   of   a   message  
(

e.g. "Top up   emissions   additive:   Starting  
p

revented   in   350   miles")   indicating   the  
r

emaining   range   expressed   in   miles   or  
k

ilometres.
When   driving,   the   message   is   displayed   every  
3

0   seconds   until   the   additive   tank   has   been  
t

opped-up.
Go   to   a   CITROËN   dealer   or   a   qualified  w
orkshop   to   have   the   AdBlue® tank topped-up.
Y
ou
 
can
 
also
 
top-up
 
the
 
tank
 
yourself.
Refer
 
to
 
the
 
"Topping-up"
 
section.
ot

her wise you will not be able to restart your
engine. When
  switching   on   the   ignition,   the   SERVICE  
w

arning   lamp   comes   on   and   the   UREA   warning  
l

amp   flashes,   accompanied   by   an   audible  
s

ignal   and   the   display   of   the   message   "Top   up  
e

missions   additive:   Starting   prevented".
The a d
blu
e
® tank
 is  empty:  t he  s ystem  r equired  b
y
 
regulations   prevents   engine   starting.
9
Practical information

164
C4-cactus_en_Chap09_info-pratiques_ed02-2014
In the event of a fault with the the SCR emissions control system
In the event of the detection of a faultDuring an authorised driving phase (between
650 miles and 0 miles) (1 100 km and 0 km)
A
 
system
 
that
 
prevents
 
engine
 
starting
 
i

s
 
activated
 
automatically
 
from
 
6

50 miles
 
(1
 
100
 
km)
 
after
 
confirmation
 
o

f
 
a
 
fault
 
with
 
the
 
SCR
 
emissions
 
c

ontrol
 
system.
 
Have
 
the
 
system
 
c

hecked
 
by
 
a
 
CITROËN
 
dealer
 
or
 
a
 
q

ualified
 
workshop
 
as
 
soon
 
as
 
possible.
If
  it   is   a   temporary   fault,   the   alert  
d

isappears   during   the   next   journey,  
a

fter   self-diagnosis   of   the   SCR   system.
The
  UREA,   SERVICE   and   diagnostic   warning  
l

amps   comes   on,   accompanied   by   an   audible  
s

ignal   and   the   display   of   the   message  
"

Emissions
 f
ault".
The
  alert   is   triggered   when   driving   when   the  
f

ault   is   detected   for   the   first   time,   then   when  
s

witching   on   the   ignition   for   subsequent  
j

ourneys,   while   the   fault   persists. If
  a   fault   with   the   SCR   system   is   confirmed  
(

after   30   miles   (50   km)   covered   with   the  
p

ermanent   display   of   the   message   signalling  
a

  fault),   the   SERVICE   and   engine   diagnostic  
w

arning   lamps   come   on   and   the   UREA  
w

arning   lamp   flashes,   accompanied   by   an  
a

udible   signal   and   the   display   of   a   message  
(

e.g.:   "Emissions   fault:   Starting   prevented   in  
1

50 miles")   indicating   the   remaining   range  
e

xpress   in   miles   or   kilometres.
While
  driving,   the   message   is   displayed   every  
3

0   seconds   while   the   fault   with   the   SCR   system  
p

ersists.
The
  alert   is   repeated   when   switching   on   the  
ig

nition.
You
  should   go   to   a   CITROËN   dealer   or   a  
q

ualified   workshop   as   soon   as   possible.
ot

her wise, you will not be able to restart your
engine.
Practical information

165
C4-cactus_en_Chap09_info-pratiques_ed02-2014
Starting prevented
To  be   able   to   start   the   engine,   you   must   call   on  
a

  CITROËN   dealer   or   a   qualified   workshop.
You
  have   exceeded   the   authorised  
d

riving   limit:   the   starting   prevention  
s

ystem   inhibits   engine   starting.Freezing of the AdBlue
® additive
The
a
d
blu

e
® additive freezes at
temperatures   below   around   -11°C.
The
 
SCR
 
system   includes   a   heater  
f

or the
a
dbl

ue
® tank, allowing you to c
ontinue
 
driving   in   very   cold   conditions.
Every time  the  ignition  is  switched  on,  the  SERVICE a
nd   engine   diagnostic   warning   lamps   come   on   and t

he   UREA   warning   lamp   flashes,   accompanied   by
 a

n   audible   signal   and   the   display   of   the   message
 "

Emissions   fault:   Starting   prevented".
9
Practical information