check engine CITROEN C4 CACTUS 2023 Owners Manual

3
Contents


bit.ly/helpPSA


Blind Spot Monitoring System 89
Parking sensors 91
Reversing Camera 92
7Practical information
Compatibility of fuels 94
Refuelling 94
Misfuel prevention (Diesel) 95
Snow chains 96
Very cold climate screens
96
Towing device 97
Energy economy mode 97
Roof bars 98
Bonnet 99
Engine compartment 100
Checking levels 100
Speed checks 102
AdBlue® (BlueHDi) 104
Advice on care and maintenance 106
8In the event of a breakdown
Running out of fuel (Diesel) 108
Temporary puncture repair kit 108
Spare wheel 111
Changing a bulb 11 5
Changing a fuse 11 9
12 V battery 121
Towing 125
9Technical data
Engine technical data and towed loads 127
Petrol engines 128
Diesel engines 129
Dimensions 130
Identification markings 130
10CITROËN Connect Radio
First steps 132
Steering mounted controls 133
Menus 134
Applications
135
Radio 135
DAB (Digital Audio Broadcasting) radio 137
Media 137
Telephone 139
Settings 142
Frequently asked questions 144
11CITROËN Connect Nav
First steps 146
Steering mounted controls 147
Menus 148
Voice commands 149
Navigation 153
Connected navigation 154
Applications 157
Radio 159
DAB (Digital Audio Broadcasting) radio 161
Media 161
Telephone 163
Settings 165
Frequently asked questions 167
 ■
Alphabetical index
Access to additional videos

6
Eco-driving
Eco-driving
Eco-driving refers to a range of everyday
practices that allow the motorist to optimise their
fuel consumption and CO
2emissions.
Optimise your use of the gearbox
With a manual gearbox, move off gently and
change up promptly. While accelerating, change
up early.
With an automatic gearbox, favour automatic
mode and avoid pressing the accelerator pedal
heavily or suddenly.
The gear efficiency indicator prompts you to
engage the most suitable gear: whenever this
indication is displayed on the instrument panel,
follow it straight away.
With an automatic gearbox, this indicator
appears only in manual mode.
Drive smoothly
Maintain a safe distance between vehicles, use
engine braking rather than the brake pedal and
press the accelerator gradually. These attitudes
help to save fuel, reduce CO
2 emissions and
decrease general traffic noise.
If the vehicle has the steering-mounted
"CRUISE" control, use cruise control at speeds
above 25 mph (40

km/h) when the traffic is
flowing well.
Use electrical equipment wisely
Before moving off, if the passenger compartment
is too warm, ventilate it by opening the windows
and air vents before using the air conditioning.
At speeds above 31
mph (50 km/h), close the
windows and leave the air vents open.
Consider using equipment that can help keep
the temperature in the passenger compartment
down (sunroof blind and window blinds, etc.).
Unless automatically regulated, switch off the air
conditioning as soon as the desired temperature
has been reached.
Switch off the demisting and defrosting functions,
if they are not managed automatically.
Switch off the heated seat as soon as possible.
Switch off the headlamps and foglamps when
the visibility conditions do not require their use.
Avoid running the engine before moving off,
particularly in winter; your vehicle will warm up
much faster while driving.
As a passenger, avoid connecting your
multimedia devices (film, music, video game,
etc.) to help reduce consumption of electrical
energy, and hence fuel.
Disconnect all portable devices before leaving
the vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle; place the
heaviest items in the boot, as close as possible
to the rear seats.
Limit the loads carried in the vehicle and
minimise wind resistance (roof bars, roof rack, bicycle carrier, trailer, etc.). Preferably, use a
roof box.
Remove roof bars and roof racks after use.
At the end of winter, remove snow tyres and refit
summer tyres.
Avoid using the SPORT mode for too long, in
order to limit your fuel consumption.
Comply with servicing instructions
Check tyre pressures regularly, with the tyres
cold, referring to the label in the door aperture on
the driver's side.
Carry out this check in particular:
–

before a long journey
.
–

at each change of season.
–


after a long period out of use.
Do not overlook the spare wheel and, where
applicable, the tyres on your trailer or caravan.
Have your vehicle serviced regularly (engine oil,
oil filter

, air filter, passenger compartment filter,
etc.) and observe the schedule of operations in
the manufacturer's service schedule.
With a BlueHDi Diesel engine, if the SCR system
is faulty, your vehicle will emit pollution. Visit
a CITROËN dealer or a qualified workshop
as soon as possible to restore your vehicle’s
nitrogen oxide emissions to regulatory
compliance.
When filling the fuel tank, do not continue after
the third nozzle cut-out, to avoid overflow.
You will only see the fuel consumption of your
new vehicle settle down to a consistent average
after the first 1,900 miles (3,000 kilometres).

9
Instruments
1SCR emissions control system (BlueHDi)Fixed when the ignition is
switched on, accompanied
by an audible signal and a message.
A malfunction involving the SCR emissions
control system has been detected.
This alert disappears once the exhaust
emissions return to normal levels.
Flashing AdBlue® warning
lamp on switching on the
ignition, with the Service and Engine self-
diagnostics warning lamps on fixed,
accompanied by an audible signal and a
message indicating the driving range.
Depending on the message displayed, it may be
possible to drive for up to 685

miles (1,100 km)
before the engine immobiliser is triggered.
Carry out (3) without delay, to avoid starting
being prevented.
Flashing AdBlue® warning
lamp on switching on the
ignition, with the Service and Engine self-
diagnostics warning lamps on fixed,
accompanied by an audible signal and a
message indicating that starting is prevented.
The engine immobiliser prevents the engine
from restarting (over the authorised driving limit
after confirmation of an emissions control system
malfunction).
To start the engine, carry out (2).
Engine self-diagnosis systemFlashing.
The engine management system has a
fault.
There is a risk that the catalytic converter will be
destroyed.
Carry out (2) without fail .
Fixed.
The emission control system has a fault.
The warning lamp should go off when the engine
is started.
Carry out (3) quickly.
Collision Risk Alert / Active Safety BrakeFlashing.
The system is operating.
The vehicle brakes briefly so as to reduce the
speed of frontal collision with the vehicle ahead.
Fixed, accompanied by a message and
an audible signal.
The system has a fault.
Carry out (3).
Fixed, accompanied by the display of a
message.
The system has been deactivated, via the
vehicle configuration menu.
Dynamic stability control (DSC/ASR)Flashing.
The DSC/ASR adjustment is activated if
there is a loss of grip or trajectory.
Fixed.
The DSC/ASR system has a fault.
Carry out (3).
Fixed.
The DSC/ASR is deactivated.
Press the button to activate the DSC/ASR.
The DSC/ASR system is activated automatically
when the vehicle is started.
If the system is deactivated, it is reactivated
automatically once a speed of around 30 mph
(50 km/h) is reached.
Under-inflationFixed, accompanied by an audible signal
and a message.
The pressure in one or more tyres is too low.
Check the pressure of the tyres as soon as
possible.
Reinitialise the detection system after adjusting
the pressure.
Under-inflation warning lamp
flashing then fixed and Service
warning lamp fixed.
The tyre pressure monitoring system is faulty.
Under-inflation detection is no longer monitored.
Check the tyre pressures as soon as possible
and carry out (3).
Diesel engine pre-heatingFixed.
The period of illumination depends on the
climatic conditions.
The ignition is on.
Wait until the warning lamp goes off before
starting.

12
Instruments
Warning
lamps litAction Remaining
driving
range


A top-up is
essential,
due to the
risk that the
engine will
be prevented
from starting.Between
62 miles
and 0 miles
(100 km and
0 km)


To be able
to restart
the engine,
add at least
5 litres of
AdBlue
® to
its tank. 0 miles (km)
Malfunction of the SCR emissions
control system
Malfunction detection


If a malfunction is detected,
these warning lamps come on,
accompanied by an audible
signal and an "Emissions fault”
message.
The alert is triggered while driving, when the
fault is detected for the first time, and thereafter
the lighting of the service warning lamp and an
audible signalK
If the low oil level is confirmed by a check using
the dipstick, the level must be topped up to avoid
damage to the engine.
For more information on Checking
levels, refer to the corresponding
section.
Oil level indicator fault

This is indicated by the display of a message in
the instrument panel.
Contact a CITROËN dealer or a qualified
workshop.
In the event of a fault with the electric indicator,
the oil level is no longer monitored.
If the system is faulty, you must check the engine
oil level using the manual dipstick located under
the bonnet.
For more information on Checking
levels, refer to the corresponding
section.
AdBlue® range indicators
(BlueHDi)
The Diesel BlueHDi engines are equipped with
a system that associates the SCR (Selective
Catalytic Reduction) emissions control system
and the Diesel particle filter (DPF) for the
treatment of exhaust gases. They cannot
function without AdBlue
®fluid.
When the level of AdBlue® falls below the
reserve level (between 1,500 miles and 0 miles
(2,400 and 0

km)), a warning lamp lights up
when the ignition is switched on and an estimate
of the distance that can be travelled before
engine starting is prevented is displayed in the
instrument panel.
The engine starting prevention system required by regulations is activated
automatically once the AdBlue
® tank is empty.
It is then no longer possible to start the
engine until the minimum level of AdBlue
® has
been topped up.
Manual display of the range
While the driving range is greater than
1,500 miles (2,400 km), it is not displayed
automatically.
You can view the range information by pressing the " Diagnostic" button
in the
touch screen’s Driving
/ Vehicle menu.
Actions required related to a lack of AdBlue®
The following warning lamps light up when the
quantity of AdBlue® is lower than the reserve
level corresponding to a range of 1,500 miles
(2,400
km).
Together with the warning lamps, messages
regularly remind you of the need to top up to
avoid engine starting being prevented. Refer to
the Warning and indicator lamps section for
details of the messages displayed.
For more information on AdBlue®
(BlueHDi engines), and in particular on
topping up, refer to the corresponding section.
Warning
lamps lit Action Remaining
driving
range


Top up. Between 1,500 miles
and 500
miles (2,400
km and
800
km)


Top up as
soon as
possible.Between
500 miles
and 62 miles
(800 km and
100
km)

13
Instruments
1Warning
lamps litAction Remaining
driving
range


A top-up is
essential,
due to the
risk that the
engine will
be prevented
from starting.Between
62 miles
and 0 miles
(100 km and
0
km)


To be able
to restart
the engine,
add at least
5 litres of
AdBlue
® to
its tank. 0 miles (km)
Malfunction of the SCR emissions
control system
Malfunction detection


If a malfunction is detected,
these warning lamps come on,
accompanied by an audible
signal and an "Emissions fault”
message.
The alert is triggered while driving, when the
fault is detected for the first time, and thereafter
when switching on the ignition for subsequent
journeys, while the cause of the fault persists.
If the fault is temporary, the alert
disappears during the next journey, after
self-diagnostic checks of the SCR emissions
control system.
Malfunction confirmed during the
permitted driving phase (between 685
miles and 0
miles (1,100 km and 0 km))
If the fault indication is still displayed
permanently after 31 miles (50 km) of driving, the
fault in the SCR system is confirmed.
The AdBlue warning lamp flashes, and an
"Emissions fault: Starting prevented in X
miles" or "NO START IN X miles" message is
displayed, indicating the driving range in miles or
kilometres.
While driving, the message is displayed every 30
seconds. The alert is repeated when switching
on the ignition.
You can continue driving for up to 685 miles
(1,100
km) before the engine immobiliser
system is triggered.
Have the system checked by a
CITROËN dealer or a qualified workshop
as soon as possible.
Starting prevented
Whenever the ignition is switched on, the
"Emissions fault: Starting prevented" or "NO
START IN" message is displayed.
To be able to restart the engine, contact a CITROËN dealer or a qualified
workshop.
Touch screen
The touch screen gives access to:
– the heating / air conditioning controls,
–

menus for adjusting settings for vehicle
functions and systems,
–


audio system and telephone controls and the
display of associated information,
and, depending on equipment, allows:
–


the display of alert messages and the visual
parking sensors information,
–


the permanent display of the time and the
exterior temperature (a blue warning lamp
appears when there is a risk of ice),
–


access to the internet services and navigation
system controls and the display of associated
information.
As a safety measure, the driver must
only carry out operations that require
sustained attention with the vehicle
stationary.
Some functions are not accessible when
driving.

23
Access
2► Immediately press the closed padlock button
for a few seconds.
►

Switch off the ignition and remove the key
from the switch.
The remote control is now fully operational
again.
With Keyless Entry and Starting

► Insert the mechanical key (incorporated into
the remote control) into the lock to open the
vehicle.
►

Place the electronic key against the back-up
reader under the parking brake lever and hold it
there until the ignition is switched on.
►


Switch on the ignition by pressing the
"

START/STOP" button.
►

W
ith a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
►

W
ith an automatic gearbox, while in mode
P, depress the brake pedal.
If the fault persists after reinitialisation, contact a
CITROËN dealer or a qualified workshop without
delay.
Doors
Opening
From outside
► After unlocking the vehicle or with the
Keyless Entry and Starting electronic key in the
recognition zone, pull the door handle.
From inside
► Pull the interior opening control of a door; this
unlocks the vehicle completely .
The interior opening control on a rear door does not work if the child lock is on.
For more information on the Child Lock, refer
to the corresponding section.
Closing
When a door is not closed correctly:
– with the engine running or the vehicle
moving (speed below 6 mph (10 km/h)) , a
message appears in the screen.
–

with the vehicle moving (speed above 6
mph (10 km/h))

, a message appears in the
screen, accompanied by an audible signal.
Boot
Opening

► With the vehicle unlocked or with the
Keyless Entry and Starting electronic key in the
recognition zone, press the centre
of the tailgate
opening control.
►

Lift the tailgate.
For more information on the Remote control

or
on the Keyless Entry and Starting, please refer
to the corresponding section.
If there is a fault or if it is difficult to move
the tailgate when opening or closing it,
have it checked as soon as possible by a
CITROËN dealer or a qualified workshop to
prevent the problem becoming worse, and
potentially causing the tailgate to drop and
thereby inflicting serious injuries.

24
Access
If an opening (door or boot) is not
properly closed, the vehicle is not locked,
but the exterior perimeter monitoring will be
activated after 45 seconds.
Deactivation
► Press the remote control unlocking
button.
or
► Unlock the vehicle with the Keyless Entry and
Starting system.
The monitoring system is deactivated: the
indicator lamp in the button goes off and the
direction indicators flash for about 2 seconds.
If the vehicle automatically locks itself
again (as happens if a door or the boot is
not opened within 30 seconds of unlocking),
the monitoring system is automatically
reactivated.
Triggering of the alarm
This is indicated by sounding of the siren
and flashing of the direction indicators for 30
seconds.
Depending on the country of sale, certain
monitoring functions remain active until the alarm
has been triggered eleven times consecutively.
When the vehicle is unlocked using the remote
control or the Keyless Entry and Starting system,
rapid flashing of the red indicator lamp in the
button informs you that the alarm was triggered
Closing

► Lower the tailgate using the interior grab
handle.
If the tailgate is not fully closed:
–

with the engine running or the vehicle
moving (speed below 6 mph (10 km/h)) , a
message appears in the screen.
–


with the vehicle moving (speed above 6
mph (10 km/h))

, a message appears in the
screen, accompanied by an audible signal.
Back-up release
To manually unlock the boot in the event of a
battery or central locking failure.
Unlocking
► Fold the rear seats to gain access to the lock
from inside the boot.


► Insert a small screwdriver into hole A of the
lock to unlock the boot.
►

Move the latch to the left.
Locking after closing
If the fault persists after closing again, the boot
will remain locked.
In the event of a fault with the central
locking system, it is essential to
disconnect the battery to lock the boot and so
ensure complete locking of the vehicle.
Alarm
(Depending on version)



System which protects and provides a deterrent
against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a
door, the boot or the bonnet, for example.
Self-protection function
The system checks for the putting out of service
of its components.
The alarm is triggered if the battery, the central
control or the siren wiring is put out of service or
damaged.
For all work on the alarm system, contact
a CITROËN dealer or a qualified
workshop.
Locking the vehicle with full
alarm system
Activation
► Switch off the ignition and exit the vehicle.
► Lock or deadlock the vehicle using the
remote control or with the “Keyless Entry and
Starting” system.
When the monitoring system is active, the red
indicator lamp in the button flashes once per
second and the direction indicators come on for
about 2 seconds.
The exterior perimeter monitoring is activated
after 5 seconds.

32
Ease of use and comfort
The manual air conditioning operates when the
engine is running.
1.Recirculation of interior air.
2. Temperature adjustment.
3. Air distribution adjustment.
4. Air flow adjustment.
5. Air conditioning on / off.
► Select the Air conditioning touch
screen menu to display the controls page
for the system.
Temperature adjustment
► Press one of the arrows 2, or move the
slider from blue (cold) to red (hot) to adjust the
temperature to your liking.
Air flow adjustment
► Press one of the buttons 4 to increase or
decrease the speed of the air booster fan.
The air flow symbol (a fan) is filled in
progressively as the speed of the fan is
increased.
By reducing the air flow to a minimum, you are
stopping ventilation.
Avoid driving for too long without ventilation - risk of misting and
deterioration of air quality!
Air distribution adjustment
You can vary the air distribution in the passenger
compartment using the buttons 3.
Advice
Using the ventilation and air
conditioning system
►

T

o ensure that air is distributed evenly,
keep the external air intake grilles at the base
of the windscreen, the nozzles, the vents, the
air outlets and the air extractor in the boot
free from obstructions.
►

Do not cover the sunshine sensor located
on the dashboard; this sensor is used to
regulate the automatic air conditioning
system.
►


Operate the air conditioning system for at
least 5 to 10 minutes once or twice a month to
keep it in perfect working order

.
►

If the system does not produce cold air
,
switch it off and contact a CITROËN dealer or
a qualified workshop.
When towing the maximum load on a steep
gradient in high temperatures, switching off
the air conditioning increases the available
engine power, enhancing the towing capacity.
Avoid driving for too long with the ventilation off or with prolonged operation
of interior air recirculation. Risk of misting and
deterioration of the air quality!
If the interior temperature is very high
after the vehicle has stood for a long
time in the sunshine, air the passenger
compartment for a few moments.
Put the air flow control at a setting high
enough to quickly change the air in the
passenger compartment.
Condensation created by the air
conditioning results in a discharge of
water underneath the vehicle. This is perfectly
normal.
Servicing the ventilation and air
conditioning system
►

Ensure that the passenger compartment
filter is in good condition and have the filter
elements replaced regularly

.
We recommend using a composite passenger
compartment filter. Thanks to its special active
additive, this type of filter helps to purify the
air breathed by the occupants and keep the
passenger compartment clean (by reducing
allergic symptoms, unpleasant odours and
greasy deposits).
►

T

o ensure correct operation of the
air conditioning system, have it checked
according to the recommendations in the
Maintenance and Warranty Guide.
Stop & Start
The heating and air conditioning systems
only operate when the engine is running.
Temporarily deactivate the Stop & Start
system to maintain a comfortable temperature
in the passenger compartment.
For more information on the Stop & Start,
refer to the corresponding section.
Heating / Manual air
conditioning


The heating only operates when the engine is
running.

67
Driving
6Driving recommendations
► Observe the driving regulations and remain
vigilant whatever the traffic conditions.
►

Monitor your environment and keep your
hands on the wheel to be able to react to
anything that may happen any time.
►


Drive smoothly
, anticipate the need for
braking and maintain a longer safety distance,
especially in bad weather.
►

Stop the vehicle to carry out operations that
require close attention (such as adjustments).
►


During long trips, take a break every two
hours.
Important!
Never leave the engine running in a
closed space without sufficient
ventilation. Internal combustion engines emit
toxic exhaust gases such as carbon
monoxide. Danger of poisoning and death!
In severe wintry conditions (temperature
below -23°C), let the engine run for 4
minutes before moving off, to ensure the
correct operation and durability of the
mechanical components of your vehicle
(engine and gearbox).
Never drive with the parking brake
applied . Risk of overheating and
damage to the braking system!
Do not park the vehicle or leave the
engine running on a flammable
surface (dry grass, dead leaves, etc.). The
exhaust system of your vehicle is very hot,
even several minutes after the engine stops.
Risk of fire!
Never leave a vehicle unattended with
the engine running. If you have to leave
your vehicle with the engine running, apply
the parking brake and put the gearbox into
neutral or position N or P (depending on the
type of gearbox).
Never leave children inside the vehicle
unsupervised.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to
the engine or gearbox, as well as to the electrical
systems of your vehicle.


If you are obliged to drive on a flooded road:
► check that the depth of water does not
exceed 15 cm, taking account of waves that
might be generated by other users,
►

deactivate the Stop & Start function,
►


drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10

km/h),
►

do not stop and do not switch off the engine.
On leaving the flooded road, as soon as safety
conditions allow

, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.
In case of towing
Driving with a trailer places greater
demands on the towing vehicle and
requires extra care from the driver.
Respect the maximum towable weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the density
of the air decreases with altitude and the
performance of the engine reduces.
New vehicle: do not pull a trailer before
having driven at least 620 miles (1,000
kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.

68
Driving
automatically to preserve the remaining battery
charge.
Starting the engine
With the parking brake applied:
► With a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
► With an automatic gearbox, place the gear
selector in mode N or P then fully depress the
brake pedal.
► Insert the key into the ignition switch; the
system recognises the code.
► Unlock the steering column by simultaneously
turning the steering wheel and the key.
In certain cases, you may have to apply
significant force to move the steering
wheel (wheels on full lock, for example).
► With a petrol engine , operate the starter
motor by turning the key to position 3 without
pressing the accelerator pedal, until the engine
starts. Once the engine starts, release the key.
With petrol engines , after a cold start,
preheating the catalytic converter can
cause noticeable engine vibrations for
anything up to 2 minutes while stationary with
the engine running (accelerated idle speed).
► With a Diesel engine, turn the key to position
2, ignition on, to operate the engine preheating
system.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer , observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill increases the temperature
of the coolant. The maximum towable load
depends on the gradient and the exterior
temperature. The cooling capacity of the fan
does not increase with engine speed.
►

Reduce speed and lower the engine speed,
so as to limit the heating-up. In all cases, pay attention to the coolant
temperature.
If this warning lamp and the
STOP
warning lamp come on, stop the vehicle
and switch off the engine as soon as possible.
Brakes
Braking distances are increased when towing a
trailer. To avoid overheating of the brakes, the
use of engine braking is recommended.
Side wind
Bear in mind the increased susceptibility to the
wind that the vehicle will have.
Anti-theft protection
Electronic immobiliser
The key contains an electronic chip which has a
special code. When the ignition is switched on,
this code must be recognised in order for starting
to be possible.
This electronic engine immobiliser locks the
engine management system a moment after
the ignition is switched off, and prevents
unauthorised engine starting.
In the event of a fault, you are informed
by illumination of this warning lamp, an
audible signal and a message in the screen.
In this case, your vehicle will not start; contact
a CITROËN dealer or a qualified workshop as
soon as possible.
Starting / Switching off the
engine with the key
Key ignition switch

It has 3 positions:
– 1. Stop: inserting and removing the key ,
steering column locked.
–

2. Ignition : steering column unlocked, ignition
on, Diesel preheating, engine running.
–


3. Starting
.
Avoid attaching heavy objects to the key or the remote control. It would weigh
down on its shaft in the ignition switch and
could cause a malfunction.
Ignition on position
It allows the use of the vehicle's electric
equipment or portable devices to be charged.
Once the state of charge of the battery drops to
the reserve level, the system switches to energy
economy mode : the power supply is cut off