warning CITROEN C4 CACTUS 2023 Service Manual

102
Practical information
city driving), change it twice as often, if
necessary.
A clogged passenger compartment filter
can adversely affect air conditioning
system performance and generate
undesirable odours.
Air filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
The start of saturation of the particle filter
is signalled by the temporary illumination
of this warning lamp, accompanied by a
message warning of the risk of the filter clogging
up.
As soon as the traffic conditions permit,
regenerate the filter by driving at a speed of at
least 37 mph (60 km/h) until the warning lamp
goes off.
If the warning lamp stays on, this
indicates a low Diesel additive level.
For more information on Checking levels,
refer to the corresponding section.
If the level is close to or below the " MIN” mark, it
is essential to top up.
When the engine is hot, the temperature of this
fluid is regulated by the fan.
As the cooling system is pressurised, wait at
least one hour after switching off the engine
before carrying out any work.
In order to avoid the risk of scalding if you need
to top up in an emergency, wrap a cloth around
the cap and unscrew the cap by two turns to
allow the pressure to drop.
Once the pressure has dropped, remove the cap
and top up to the required level.
Screenwash fluid
Top up to the required level when necessary.
Fluid specification
The fluid must be topped up with a ready-to-use
mixture.
In winter (temperatures below zero), a liquid
containing an agent to prevent freezing must
be used which is appropriate for the prevailing
conditions, in order to protect the elements of the
system (pump, tank, ducts, jets, etc.).
Filling with pure water is prohibited under
all circumstances (risk of freezing,
limestone deposits, etc.).
Diesel fuel additive (Diesel
with particle filter)
On reaching the minimum level in the
particle filter additive tank, this warning
lamp comes on fixed, accompanied by an
audible warning and a message warning that the
additive level is too low.
Topping up
This additive must be topped up without delay by
a CITROËN dealer or a qualified workshop.
AdBlue (BlueHDi)
An alert is triggered when the reserve level is
reached.
For more information on the AdBlue range
indicators, refer to the corresponding section.
To avoid the vehicle being immobilised in
accordance with regulations, you must top up the
AdBlue tank.
For more information on the Supply of AdBlue,
refer to the corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
manufacturer's service schedule and according
to your engine.
Otherwise, have them checked by a CITROËN
dealer or a qualified workshop.
Only use products recommended by
CITROËN or products of equivalent
quality and specification.
In order to optimise the operation of
components as important as those in the
braking system, CITROËN selects and offers
very specific products.
12 V battery
The battery does not require any maintenance.
However, check regularly that the terminals
are correctly tightened (versions without quick
release terminals) and that the connections are
clean.
For more information on the precautions
to take before any work on the 12 V
battery, refer to the corresponding section.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery of
specific technology and specification.
Its replacement should be carried out only by
a CITROËN dealer or a qualified workshop.
Passenger compartment
filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,

103
Practical information
7city driving), change it twice as often, if
necessary.
A clogged passenger compartment filter
can adversely affect air conditioning
system performance and generate
undesirable odours.
Air filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
The start of saturation of the particle filter
is signalled by the temporary illumination
of this warning lamp, accompanied by a
message warning of the risk of the filter clogging
up.
As soon as the traffic conditions permit,
regenerate the filter by driving at a speed of at
least 37 mph (60
km/h) until the warning lamp
goes off.
If the warning lamp stays on, this
indicates a low Diesel additive level.
For more information on Checking levels,
refer to the corresponding section.
Following prolonged operation of the
vehicle at very low speed or at idle, you
may, in exceptional circumstances, notice the
emission of water vapour at the exhaust on
acceleration. This does not affect the
behaviour of the vehicle or the environment.
New vehicle
The first particle filter regeneration
operations may be accompanied by a
"burning" smell, which is perfectly normal.
Manual gearbox
The gearbox does not require any maintenance (no oil change).
Automatic gearbox
The gearbox does not require any maintenance (no oil change).
Brake pads
Brake wear depends on the style of
driving, particularly in the case of vehicles
used in town, over short distances. It may be
necessary to have the condition of the brakes
checked, even between vehicle services.
Unless there is a leak in the circuit, a drop in the
brake fluid level indicates that the brake pads
are worn.
After washing the vehicle, moisture, or in wintry conditions, ice can form on the
brake discs and pads: braking efficiency may
be reduced. Gently dab the brakes to dry and
defrost them.
Brake disc/drum wear
For any information on checking brake
disc/drum wear, contact a CITROËN
dealer or a qualified workshop.
Parking brake
If excessive travel or a loss of
effectiveness of this system is noticed, the
parking brake must be checked, even between
two services.
This system must be checked by a CITROËN
dealer or a qualified workshop.
Wheels and tyres
The pressure must be checked on all tyres, including the spare wheel, when the
tyres are "cold".
The pressures indicated on the tyre pressure
label are valid for "cold" tyres. If you have driven
for more than 10 minutes or more than 6 miles
(10 kilometres) at over 31 mph (50
km/h), add
0.3 bar (30 kPa) to the values indicated on the
label.
Driving with under-inflated tyres
increases fuel consumption. Non-
compliant tyre pressure causes premature
wear on tyres and has an adverse effect on

104
Practical information
Storage recommendations
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out in the ambient air.
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is
non-flammable, colourless and odourless (when
kept in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of
children, in its original container.
the vehicle's road holding - risk of an
accident! Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. It is recommended to regularly check the
condition of the tyres (tread and sidewalls) and
wheel rims as well as the presence of the valves.

Using different size wheels and tyres from those
specifi ed can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer
reading and have an adverse e

ffect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
AdBlue ®
(BlueHDi)
To respect the environment and ensure compliance with the Euro 6 standard, without
adversely affecting the performance or fuel
consumption of its Diesel engines, CITROËN
has taken the decision to equip its vehicles
with a system that associates SCR (Selective
Catalytic Reduction) with a Diesel Particle Filter (DPF) for the treatment of exhaust gases.
SCR System
Using a liquid called AdBlue ®
that contains
urea, a catalytic converter turns up to 85% of
the nitrogen oxides (NOx) into nitrogen and
water, which are harmless to health and the
environment.
The AdBlue® is contained in a special
tank holding about 17 litres.
Its capacity allows a driving range of
approximately 5,600
miles (9,000 km), which
may vary considerably depending on your
driving style.
An alert system is triggered once the reserve
level is reached: it is then possible to drive for a
further 1,500 miles (2,400
km) before the tank is
empty and the vehicle blocked.
If the estimated distance travelled by the vehicle
between two services is greater than 12,500
miles (20,000 km), it will be necessary to top up
the AdBlue.
For more information on the Warning
and indicator lamps and the associated
alerts, or the Indicators, please refer to the
corresponding sections.
Once the AdBlue® tank is empty, a
system required by legislation prevents
starting of the engine.
If the SCR system is faulty, the level of
emissions from the vehicle will no longer meet
the Euro 6 standard: the vehicle becomes
polluting.
In the event of a confirmed SCR system
malfunction, it is essential to visit a CITROËN
dealer or a qualified workshop. After 680
miles (1,100 km), a device is automatically
activated to prevent the engine from starting.
In both cases, a range indicator indicates
the distance that can be travelled before the
vehicle is stopped.
Freezing of the AdBlue®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater for the
AdBlue
® tank, allowing you to continue driving
in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped
up as soon as the first alert is issued indicating
that the reserve level has been reached.
For the correct operation of the SCR
system:
–
Use only AdBlue® fluid that meets the ISO
22241 standard.
–
Never transfer

AdBlue
® to another container
as it would lose its purity.
–
Never dilute AdBlue® with water.
It is possible to obtain AdBlue
® from a CITROËN
dealer or a qualified workshop.
You can also visit a service station equipped with AdBlue® pumps specially
designed for passenger vehicles.
Never top up from an AdBlue® dispenser
reserved for heavy goods vehicles.

108
In the event of a breakdown
Warning triangle (storage)
This safety device is used in addition to the
hazard warning lamps.
Its presence in the vehicle is mandatory.
The triangle may be stowed under the boot
carpet (in the storage well) or, depending on
version, under the front passenger seat.
Before leaving your vehicle to set up and
install the triangle, switch on the hazard
warning lamps and put on your high visibility
vest.


Refer to the manufacturer's instructions
on using the triangle.
Placing the triangle on the
road
► Place the triangle behind the vehicle, as
required by the legislation in force in your
country
.
The triangle is available as an accessory; contact a CITROËN dealer or a qualified
workshop.
Running out of fuel
(Diesel)
With Diesel engines, the fuel system must be
primed if you run out of fuel.
Before starting to prime the system, it is
essential to put at least 5 litres of Diesel into the
fuel tank.
For more information on Refuelling and
on Misfuel prevention (Diesel), please
refer to the corresponding section.
BlueHDi engines
► Switch on the ignition (without starting the
engine).
►

W
ait around 1 minute and switch off the
ignition.
►

Operate the starter motor to start the engine.
If the engine does not start at the first attempt,
do not keep trying, but restart the procedure.
Temporary puncture repair kit
Scan the QR Code on page 3 to view
explanatory videos.
Made up of a compressor and a sealant
cartridge,
it allows you to carry out a temporary
repair of the tyre so that you can drive to the
nearest garage.
It is designed to repair most punctures located
on the tyre tread.
Only the 12 V socket at the front of the
vehicle allows the compressor to be
connected for long enough to repair or inflate
the vehicle tyre.
The other 12 V sockets of the vehicle are not
designed to be used with the compressor.
Access to the kit

This kit is installed in the storage box, under the
boot floor.
List of tools
1. Temporary puncture repair kit.
Contains a sealant cartridge for the
temporary repair of a tyre and can also be
used for adjusting tyre pressures.
2. Socket for the security bolts (located in the
glove box or in the tool box) (depending on
version).
For adapting the wheelbrace to the special
"security" bolts.
3. Removable towing eye.
For more information on Towing the vehicle
and using the removable towing eye, refer to the
corresponding section.

109
In the event of a breakdown
8This kit is installed in the storage box, under the
boot floor.
List of tools
1.Temporary puncture repair kit.
Contains a sealant cartridge for the
temporary repair of a tyre and can also be
used for adjusting tyre pressures.
2. Socket for the security bolts (located in the
glove box or in the tool box) (depending on
version).
For adapting the wheelbrace to the special
"security" bolts.
3. Removable towing eye.
For more information on Towing the vehicle
and using the removable towing eye, refer to the
corresponding section.
Composition of the kit

1. 12 V compressor, with integral pressure
gauge.
2. Sealant cartridge, with integral hose.
3. Speed limit sticker.
Repair procedure
Do not remove any foreign bodies (e.g.
nail, screw) which have penetrated into
the tyre.
►

Park the vehicle without obstructing traffic
and apply the parking brake.
►


Follow the safety instructions (hazard
warning lamps, warning triangle, high visibility
vest, etc.) according to the legislation in force in
the country of driving.
►


Switch off the ignition.
►


Uncoil
the pipe stowed under the compressor.


► Connect the pipe from the compressor to the
bottle of sealant.


► Turn the bottle of sealant over and secure it
in the notch provided on the compressor.
►

Remove the valve cap from the tyre to be
repaired, and place it in a clean area.

11 2
In the event of a breakdown
5.Socket for the security bolts (located in the
glove box or in the tool box) (depending on
version).
For adapting the wheelbrace to the special
"security" bolts.
For more information on Towing, please refer to
the corresponding section.
These tools are specific to the vehicle and may vary according to the level of
equipment.
Do not use them for any other purpose.
The jack must only be used to change a wheel with a damaged or punctured tyre.
Do not use any jack other than the one
supplied with the vehicle.
If the vehicle does not have its original jack,
contact a CITROËN dealer or a qualified
workshop to obtain the one that was intended
by the manufacturer.
The jack meets European standards, as
defined in the Machinery Directive 2006/42/
CE.
The jack does not require any maintenance.
Access to the spare wheel

The spare wheel is installed in the boot, under
the floor.
Depending on engine, the spare wheel is a
standard wheel or the space-saver type.
Taking out the wheel

► Unclip and take out the tool storage box.
► Unscrew the central nut.
►

Remove the fixing parts (nut and bolt).
► Raise the spare wheel towards the back of
the boot.
►

T
ake the wheel out of the boot.
Putting the spare wheel back in place

► Put the spare wheel back in place in its
housing.
►

Slacken the nut on the bolt by a few turns.
►


Position the fastening device (nut and bolt) in
the middle of the wheel.
►


T
ighten the central nut sufficiently to retain
the wheel correctly.
►

Depending on version, put the tool box back
in place

in the middle of the wheel and clip it in
place.
If there is no wheel in the well, the
fastening device (nut and bolt) cannot be
refitted.
Removing a wheel
Parking the vehicle
Immobilise the vehicle where it does not
block traffic: the ground must be level, stable
and non-slippery.
With a manual gearbox, engage first gear
then switch off the ignition to block the
wheels.
With an automatic gearbox, place the gear
selector in position P then switch off the
ignition to block the wheels.
Apply the parking brake and check that the
warning lamp is on in the instrument panel.
The occupants must get out of the vehicle
and wait where they are safe.
Never go underneath a vehicle raised using a
jack; use an axle stand.
Wheel with wheel trim
When refitting the wheel, refit the wheel
trim, starting by placing its aperture in line
with the valve and then pushing it into place
all round its edge with the palm of your hand.

11 3
In the event of a breakdown
8Removing a wheel
Parking the vehicle
Immobilise the vehicle where it does not
block traffic: the ground must be level, stable
and non-slippery.
With a manual gearbox, engage first gear
then switch off the ignition to block the
wheels.
With an automatic gearbox, place the gear
selector in position

P
then switch off the
ignition to block the wheels.
Apply the parking brake and check that the
warning lamp is on in the instrument panel.
The occupants must get out of the vehicle
and wait where they are safe.
Never go underneath a vehicle raised using a
jack; use an axle stand.
Wheel with wheel trim
When refitting the wheel, refit the wheel
trim, starting by placing its aperture in line
with the valve and then pushing it into place
all round its edge with the palm of your hand.
List of operations



► If the vehicle has steel wheels, remove the
wheel trim.
►

If the vehicle has alloy wheels, remove the
bolt cover(s) using tool 3

.
►

If the vehicle is equipped with it, fit security
bolt socket

5 to wheelbrace 1 to slacken the
security bolt.
►

Slacken the other bolts using the
wheelbrace


1
only.


► Place the foot of jack 2 on the ground and
ensure that it is directly below the front A or
rear
B jacking point on the underbody, whichever
is closest to the wheel to be changed.


► Extend the jack 2 until its head comes into
contact with the jacking point A or B, whichever
is used; the contact area A or B on the vehicle
must be correctly inserted into the central part of
the head of the jack.
►

Raise the vehicle until there is sufficient
space between the wheel and the ground to
admit the spare (not punctured) wheel easily

.

126
In the event of a breakdown
Accessing the tools
The towing eye is installed in the boot under the
floor or may be located, depending on version,
under the front passenger seat.
For more information on the List of tools,
refer, depending on version, to the “ Temporary
puncture repair kit” or “Spare wheel” section.
Towing your vehicle

► On the front bumper , unclip the cover by
pressing at the bottom.
►

Screw the towing eye in fully
.
►

Install the towbar
.
►

With a manual gearbox, move the gear lever
into neutral.
►


With an automatic gearbox, move the gear
selector into position N

.
Failure to observe this instruction could
result in damage to certain components
(braking, transmission, etc.) and to the
absence of braking assistance the next time
the engine is started. ►

Unlock the steering and release the parking
brake.
►

Switch on the hazard warning lamps on both
vehicles.
►

Move off gently
, drive slowly and only for a
short distance.
Towing another vehicle

► On the rear bumper , unclip the cover by
pressing at the bottom.
►

Screw the towing eye in fully
, until it reaches
a stop.
►

Install the tow bar
.
►

Switch on the hazard warning lamps on both
vehicles.
►


Set off gently
, drive slowly and for a short
distance.

156
CITROËN Connect Nav
These settings must be made according to each
profile.
Select "Alerts".
Activate or deactivate:
–

"Advise of car park nearby ", "Filling station
alert", "Risk areas alert ", "Accident black spot
alert" then select the alert symbol, "Give an
audible warning ", "Advise proximity of POI 1 ",
"Advise proximity of POI 2 ".
To have access to connected navigation,
select the option: "Authorise sending
information" in "Settings".
It is possible to access the "Notifications"
at any time in the upper bar.
The display of danger zones depends on the legislation in force and subscription
to the service.
Notification of "Danger
zones"
To issue notification of danger zones, select the option: "Allow notification of
danger zones".
Press Navigation to display the primary
page.
Press the "Report a new danger zone "
button located in the side bars or the upper bar of the touch screen (depending on
equipment).
Select the option "Type" to choose the
type of "Danger zone".
Select the "Speed" option and enter it
using the virtual keypad.
Press "OK" to save and distribute the
information.
Authorising sending
information
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "System settings".
Select the "Privacy mode" tab.
Activate or deactivate:
–

"No sharing (data, vehicle position) ".
–

"Data sharing only"
–

"Sharing data and the vehicle position "
"Danger zones" pack
updates
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "System settings".
Select the "System info" tab.
Select "View" to display the versions of
the different modules installed in the
system.
Select "Update(s) due".
It is possible to download system and
map updates from the Brand’s website.
The update procedure is also available there.
After the updates have downloaded, installation on the vehicle must be done
with the engine running and vehicle
stationary.
Displaying the weather
Press Navigation to display the primary
page.
Press this button to display the list of
services.
Select "View map".
Select "Weather".
Press this button to display primary
information.
Press this button to display the detailed
weather information.
The temperature displayed at 6 a.m. will be the maximum temperature for the day.
The temperature displayed at 6 p.m. will be
the minimum temperature for the night.
Applications
USB sockets
Depending on equipment, for more information
on the USB sockets compatible with the
CarPlay
®, MirrorLinkTM or Android Auto
applications, refer to the "Ease of use and
comfort" section.
The synchronisation of a smartphone allows users to display applications
adapted to the CarPlay
®, MirrorLinkTM or
Android Auto technology of the smartphone
on the vehicle screen. For the CarPlay
®
technology, the CarPlay® function must be
activated on the smartphone beforehand.
For the communication process between
the smartphone and the system to work, it is
essential in all cases that the smartphone is
unlocked.
As the principles and standards are
constantly changing, it is recommended
that you keep the smartphone's operating
system up-to-date, as well as the date and
time of the smartphone and of the system .
For the list of eligible smartphones, go to the
Brand's national website.

168
CITROËN Connect Nav
► Use the "intuitive method" by pressing
the "Search…" button at the bottom of the
"Navigation” page.
The route calculation is not successful.
The route settings may conflict with the current
location (for example, if toll roads are excluded
but the vehicle is on a toll road).
►

Check the route settings in the "Navigation"
menu.
I do not receive "Danger zone” alerts.
Y

ou have not subscribed to the online services
option.
►

If you have subscribed to the option:
- a few days may elapse before the service is
activated,
- services may not be selected in the system
menu,
- online services are not active ("T

OMTOM
TRAFFIC" not shown on the map).
The POIs do not appear.
The POIs have not been selected.
►

Set the zoom level to 600 ft (200 m) or select
POIs in the POI list.
The "Danger zone" audible warning feature is
not working.
The audible warning is not active or the volume
is too low

.
►

Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route. The route settings do not take account of

TMC
messages.
►

Configure the "T
raffic info " function in
the route settings list (Without, Manual or
Automatic).
I receive a warning about a "Danger area"
that is not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►

Zoom the map to show the exact location
of the "Danger area".

You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►

W
ait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available.
The altitude is not displayed.
On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly. ►
W ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►

Check that the online services are activated
(settings, contract).
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►


Have the aerial checked by a dealer
.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
► Press the "Update list" button in the "Radio
stations” secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
► Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
The CD is systematically ejected or is not
played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files of a
format not recognised by the audio system.