service Citroen C4 PICASSO RHD 2015 1.G Owner's Guide
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Page 295 of 428
293
Towing the vehicle
The towing eye is installed in the boot under the floor.
To
gain access to it:
F
o
pen the boot,
F
l
ift the floor and remove it,
F
r
emove the towing eye from its housing.
General recommendations
Observe the legislation in force in your country.
E nsure that the weight of the towing vehicle is higher than that of the towed vehicle.
The
driver must remain at the wheel of the towed vehicle and must have a valid driving licence.
When
towing a vehicle with all four wheels on the ground, always use an approved towing
a
rm; rope and straps are prohibited.
The
towing vehicle must move off gently.
When
towing a vehicle with the engine off, there is no longer any power assistance for
b
raking or steering.
In
the following cases, you must always call on a professional recovery service:
-
v
ehicle broken down on a motor way or fast road,
-
f
our-wheel drive vehicle,
-
w
hen it is not possible to put the gearbox into neutral, unlock the steering, or release
t
he parking brake,
-
t
owing with only two wheels on the ground,
-
w
here there is no approved towing arm available...
Procedure
for
having
your
vehicle
towed
or
for
towing
another vehicle using the towing eye.
Access to the tools
7
Practical information
Page 306 of 428
304
ToTaL & CITRoËn
Partners in performance and
protecting the environment
Innovation in the search for
performance
For over 40 year, the TOTAL Research and Development departments have developed for
C
ITROËN, lubricants to match the latest technical
i
nnovations
o
n
C
ITROËN
v
ehicles,
b
oth
f
or
c
ompetition
a
nd for everyday motoring.
For you, this is an assurance that you will obtain of the
best
per formance for your engine.
Optimum protection for
your engine
By having your CITROËN vehicle serviced with TOTAL lubricants, you are
c
ontributing towards improving the life
a
nd per formances of your engine, while
a
lso protecting the environment.
prefers
Checks
Page 315 of 428
313
Checking levels
Take care when working under the bonnet, as certain areas of the engine may be extremely hot (risk of burns) and the cooling fan could start at any time (even with the ignition off).
Engine oil level
The check is carried out either when the ignition is switched on using the
o
il level indicator in the instrument
p
anel for vehicles with an electric oil
level
gauge, or using the dipstick.Checking using the dipstick
Refer to the "Petrol engine" or "Diesel engine" section for the location of the dipstick in the
e
ngine compartment of your vehicle.
F
T
ake the dipstick by its coloured grip and
r
emove it completely.
F
W
ipe the end of the dipstick using a clean
n
on-fluffy cloth.
F
R
efit the dipstick and push fully down, then
p
ull it out again to make the visual check:
t
he correct level is between the marks A
and
B.
It
is
normal
to
top
up
the
oil
level
between
t
wo
services
(or
oil
changes).
CITROËN
r
ecommends
that
you
check
the
level,
and
top
u
p
if
necessary,
every
3
000
miles
(5
000
kms).
Check
all
of
these
levels
regularly,
in
line
with
the
manufacturer's service schedule. Top them up if necessary, unless other wise indicated.
If
a
level
drops
significantly,
have
the
corresponding system checked by a CITROËN dealer or a qualified workshop.
To
ensure
that
the
reading
is
correct,
y
our
vehicle
must
be
parked
on
a
level
s
ur face
with
the
engine
having
been
off
f
or
more
than
30
minutes. A = M
aX
B
= MI
n
I
f you find that the level is above the A mark or
belo
w the B mark, do not star t the engine.
-
I
f the level is above the MAX
mark (risk
o
f damage to the engine), contact a
C
ITROËN dealer or a qualified workshop.
-
I
f the level is below the MIN
mark, you
m
ust top up the engine oil.
8
Checks
Page 316 of 428
314
Topping up the engine oil level
Refer to the "Petrol engine" or "Diesel engine" section for the location of the oil filler cap in the
engine
compartment of your vehicle.
F
U
nscrew the oil filler cap to reveal the filler
aperture.
F
A
dd oil in small quantities, avoiding any
s
pills on engine components (risk of fire).
F
W
ait a few minutes before checking the
l
evel again using the dipstick.
F
A
dd more oil if necessary.
F
A
fter checking the level, carefully refit the
o
il filler cap and the dipstick in its tube.
Engine oil change
Refer to the manufacturer's service schedule for details of the interval for this operation.
In
order to maintain the reliability of the engine
a
nd emission control system, never use
a
dditives in the engine oil.
After
topping up the oil, the check when
s
witching on the ignition with the oil
l
evel indicator in the instrument panel
i
s not valid during the 30 minutes after
t
opping up.
Oil grade
Before topping-up the oil or changing the oil, c
heck that the oil is the correct grade for your
e
ngine and conforms to the manufacturer's
r
ecommendations.
Checks
Page 317 of 428
315
Coolant level
The coolant level should be close to the "MA X" mark but should never
e
xceed it.
In
addition, as the cooling system is pressurised,
w
ait
at
least one hour after switching off the
e
ngine
before carrying out any work.
To
avoid
any risk of scalding, unscrew the cap
b
y
two
turns to allow the pressure to drop. When
t
he
pressure has dropped, remove the cap and
t
op
up
the
level.
Fluid specification
The coolant must conform to the ma nufacturer's r ecommendations.
The
brake
fluid
level
should
be
close
t
o
the
"MA X"
mark.
If
it
is
not,
check
t
he
brake
pad
wear.
Brake fluid level
Changing the fluid
Refer to the manufacturer's service schedule f
or details of the interval for this operation.
Fluid specification
The brake fluid must conform to the manufacturer's r ecommendations. The cooling fan may star t after switching
off the engine: take care with ar ticles and
clothing that might be caught by the fan
blades. When the engine is warm, the temperature of
t
he coolant is regulated by the fan.
8
Checks
Page 319 of 428
317
Checks
12 V battery
The battery does not require any maintenance.However, check that the terminals are clean and correctly tightened, particularly in summer a
nd winter.
Refer to the manufacturer's service schedule for details of the
r
eplacement intervals for these
c
omponents.
Air filter and passenger compartment filter
Replace the oil filter each time the e ngine oil is changed.
Refer
to the manufacturer's
s
ervice schedule for details of
t
he replacement interval for this
c
omponent.
Oil filterThe presence of this label, in particular with
the Stop & Start system, indicates the use of
a
specific 12 V lead-acid battery with special
t
echnology and specification. The involvement
o
f a CITROËN dealer or a qualified workshop
i
s essential when replacing or disconnecting
t
he battery.
Unless
other wise indicated, check these components in accordance with the manufacturer's service schedule and according to your engine.
Other wise, have them checked by a CITROËN dealer or a qualified workshop.
Depending on the environment (e.g. dusty
a
tmosphere) and the use of the vehicle
(e.g. city driving), replace them twice as often
if necessary .
A clogged passenger compartment filter may
h
ave an adverse effect on the per formance
o
f the air conditioning system and generate
u
ndesirable
o
dours.
Particle filter (Diesel)
The start of saturation of the
particle
filter is indicated by the
f
ixed illumination of this warning
l
amp accompanied by a warning
m
essage.
As
soon as the traffic conditions permit,
r
egenerate the filter by driving at a
s
peed
of at least 40 mph (60 km/h) until
t
he
warning lamp goes off.
If
the
warning lamp stays on, this
i
ndicates a low additive level.
on a n
ew vehicle, the first particle
filter
regeneration operations may be
a
ccompanied by a "burning" smell,
w
hich
is per fectly normal.
Following
prolonged operation of the
v
ehicle
at very low speed or at idle,
y
ou
may, in exceptional circumstances,
n
otice
the emission of water vapour at
t
he
exhaust on acceleration. This does
n
ot affect the behaviour of the vehicle
or
the
environment.
When
carrying
out
work
on
the
battery,
refer
t
o
the
"12
V
battery"
section
for
details
of
the
p
recautions
to
be
taken
before
disconnecting
t
he
battery
and
following
its
reconnection.
8
Checks
Page 320 of 428
318
Brake wear depends on the style of driving, particularly in the case
o
f vehicles used in town, over short
d
istances. It may be necessary to
h
ave
the
condition of the brakes checked, even
b
etween
v
ehicle
s
ervices.
Unless
there is a leak in the circuit, a drop in
t
he
brake
fluid level indicates that the brake
p
ads
are
worn.
Brake pads
For information on checking brake d isc wear, contact a CITROËN dealer
o
r a qualified workshop.
Brake disc wear
Only use products recommended by CITROËN or products of equivalent
q
uality
an
d
sp
ecification.
In
order to optimise the operation of
u
nits as important as those in the
b
raking system, CITROËN selects and
o
ffers very specific products.
After
washing the vehicle, dampness,
o
r in wintry conditions, ice can form
o
n the brake discs and pads: braking
e
fficiency may be reduced. Make light
b
rake applications to dry and defrost
t
he brakes.
Electric parking brake
For more information, refer to the "Electric parking brake - Operating faults" section.
This
system does not require any
r
outine servicing. However, in the
e
vent of a problem, have the system
c
hecked by a CITROËN dealer or a
q
ualified
w
orkshop.
Manual gearbox
The gearbox does not require any m
aintenance (no oil change).
Refer
to the manufacturer's service
s
chedule for the checking interval for
t
his
c
omponent.
Electronic gearbox
The gearbox does not require any maintenance (no oil change).
Refer
to the manufacturer's service
s
chedule for details of the checking
i
nterval for this component.
Automatic gearbox
The gearbox does not require any maintenance (no oil change).
Refer
to the manufacturer's service
s
chedule for details of the level
c
hecking interval for this component.To
avoid damaging the electrical units,
n
ever use a high pressure jet wash in
t
he engine compartment.
Checks
Page 321 of 428
319
AdBlue® additive and SCR system
f
or
BlueHDi Diesel engines
To assure respect for the environment and c
onformity with the new Euro 6 emissions
s
tandard, without adversely affecting the
p
er formance or fuel consumption of Diesel
e
ngines, CITROËN has taken the decision to
e
quip its vehicles with an effective system that
a
ssociates SCR (Selective Catalytic Reduction)
w
ith a particle filter (FAP) for the treatment of
e
xhaust gases.
Presentation of the SCR system
Using an additive called AdBlue® containing u
rea,
a
catalytic
converter
turns
up to 85%
o
f
nitrous
oxides
(NOx)
into
nitrogen and
w
ater,
which
are
harmless
to
health and the
e
nvironment. The
AdBlue
® additive is held in a special t
ank
located
under the boot at the rear of
t
he
vehicle.
It has a capacity of 17 litres: this
p
rovides
a
driving range of about 12 500 miles
(
20
000
km),
after which an alert is triggered
w
arning
you
when the reserve remaining is
e
nough
for
just 1 500 miles (2 400 km).
During
each
scheduled service of your vehicle
b
y
a
CITROËN dealer or a qualified workshop,
t
he
AdBlue
® additive tank is refilled in order to a
llow
normal operation of the SCR system.
If
the
estimated mileage between two services
i
s
greater
than 12 500 miles (20 000 km), we
r
ecommend
that you go to a CITROËN dealer
o
r
a
qualified workshop to have the necessary
t
op-up
carried out. Once
the AdBlue
® tank is empty, a s
ystem
required
by regulations
p
revents
starting
of the engine.
If the SCR
is faulty, the level of
emissions
from
your vehicle will no
l
onger
meet
the
Euro 6 standard: you
v
ehicle
becomes
polluting.
In
the
event
of
a
confirmed fault
w
ith
the
SCR
system, you must go
t
o
a
CITROËN
dealer or a qualified
w
orkshop
as
soon as possible: after
a
running
distance of 650 miles
(
1 100
km),
a
system will be triggered
a
utomatically
to
prevent engine starting.
8
Checks
Page 323 of 428
321
Remaining range between 350 and 1500 miles (600 and 2 400 km)
When switching on the ignition, the UREA warning lamp comes on, accompanied
b
y an audible signal and the display of a
m
essage (e.g.: "Top up emissions additive:
S
tarting prevented in 900 miles") indicating
t
he remaining range expressed in miles or
k
ilometres.
When
driving, the message is displayed every
1
50 miles (300 km) until the additive tank has
be
en
t
opped-up.
Go
to a CITROËN dealer or a qualified
w
orkshop to have the AdBlue
® tank topped-up.
Y
ou
can
also
top-up
the
tank
yourself.
Refer
to
the
"Topping-up"
section.
Remaining range between 0 and 350 miles (0 and 600 km)
When switching on the ignition, the SERVICE w arning lamp comes on and the UREA warning
l
amp flashes, accompanied by an audible
s
ignal and the display of a message (e.g. "Top
u
p emissions additive: Starting prevented in
3
50 miles") indicating the remaining range
e
xpressed in miles or kilometres.
When
driving, the message is displayed every
3
0 seconds until the additive tank has been
t
opped-up.
Go
to a CITROËN dealer or a qualified
w
orkshop to have the AdBlue
® tank topped-up.
Y
ou
can
also
top-up
the
tank
yourself.
Refer
to
the
"Topping-up"
section.
ot
her wise you will not be able to restart
your engine.
Breakdown related to a lack of AdBlue® additive
When switching on the ignition, the SERVICE w
arning lamp comes on and the UREA warning
l
amp flashes, accompanied by an audible
s
ignal and the display of the message "Top up
e
missions additive: Starting prevented".
The
Ad
Blue
® tank is empty: t he s ystem r equired b
y
regulations prevents engine starting.
To
be
able to start the engine,
w
e
recommend that you call on
a
CITROËN dealer or a qualified
w
orkshop for the top-up required. If
y
ou
carry out the top-up yourself, it is
e
ssential to add at least 3.8 litres of
Ad
Blue
® to the tank.
R
efer
to
the "Topping-up" section.
8
Checks
Page 324 of 428
322
In the event of a fault with the the SCR emissions control system
In the event of the detection of a fault
The UREA, SERVICE and diagnostic warning
l
amps comes on, accompanied by an audible
s
ignal and the display of a message "Emissions
f
ault" to signal a fault with the emissions control
s
ystem.
The
alert is triggered when driving when the
f
ault is detected for the first time, then when
s
witching on the ignition for subsequent
j
ourneys, while the fault persists. During an authorised driving phase (between
650 miles and 0 miles) (1 100 km and 0 km)
If
a fault with the SCR system is confirmed
(
after 30 miles (50 km) covered with the
p
ermanent display of the message signalling
a
fault), the SERVICE and engine diagnostic
w
arning lamps come on and the UREA
w
arning lamp flashes, accompanied by an
a
udible signal and the display of a message
(
e.g.: "Emissions fault: Starting prevented in
1
50 miles") indicating the remaining range
e
xpress in miles or kilometres.
While
driving, the message is displayed every
3
0 seconds while the fault with the SCR system
p
ersists.
The
alert is repeated when switching on the
ig
nition.
You
should go to a CITROËN dealer or a
q
ualified workshop as soon as possible.
ot
her wise, you will not be able to restart
your engine.
A
system
that
prevents
engine
starting
i
s
activated
automatically
from
6
50 miles
(1
100
km)
after
confirmation
o
f
a
fault
with
the
SCR
emissions
c
ontrol
system.
Have
the
system
c
hecked
by
a
CITROËN
dealer
or
a
q
ualified
workshop
as
soon
as
possible.
If
it is a temporary fault, the alert
d
isappears during the next journey,
a
fter self-diagnosis of the SCR system.
Checks