service CITROEN C5 2022 User Guide

50
Ease of use and comfort
according to the recommendations in the
Manufacturer’s service schedule.
Stop & Start
The heating and air conditioning systems
only operate when the engine is running.
Temporarily deactivate the Stop & Start
system to maintain a comfortable temperature
in the passenger compartment.
For more information on the Stop & Start,
refer to the corresponding section.
Ventilation with the ignition on
When the ignition is switched on, you can use
the ventilation system to adjust the air flow
settings and the air distribution in the passenger
compartment, for a period which depends on the
battery charge.
This function does not operate the air
conditioning.
Dual-zone automatic air
conditioning
This system automatically controls the activation
of the air conditioning system, regulating the
temperature, air flow and air distribution inside
the passenger compartment.
To adjust the system, use the central controls or press the Climate application
button of the touch screen to display the system
command page.
Central controls
Touch screen
1. Temperature adjustment (left side)
Air conditioning on/off
2. Temperature adjustment (right side)
Maximum air conditioning
3. Air flow adjustment
Automatic air conditioning
4. Recirculation of interior air
5. Front demisting/defrosting
6. Rear screen demisting/defrosting
7. Access to Climate application
8. Air distribution adjustment
9. Automatic air conditioning setting
10. Temperature synchronisation
11 . Clean Cabin function
12. Preconditioning
Temperature adjustment
The driver and front passenger can each choose
their own temperature setting. The value indicated corresponds to a level of
comfort and not to a precise temperature.
►

T
urn the knob 1 or 2 of the central controls to
increase (red) or decrease (blue) the value.
It is recommended that you avoid a difference of
more than 3°C in the settings for left and right.
Temperature
synchronisation
The driver side temperature setting is applied to
the passenger side.
►

Press button
10 to activate/deactivate the
function.
The function is automatically deactivated if the
passenger uses their temperature adjustment
buttons.
Automatic air conditioning
This automatic mode ensures optimum
management of the passenger compartment
temperature, air flow and air distribution, based
on the selected comfort level.
►

Press knob
3 of the central controls to
activate or deactivate the air conditioning
system's automatic mode.
The indicator lamp in the button lights up
when the air conditioning system is operating
automatically.
The intensity of the automatic air conditioning
is modulated by choosing one of the following
settings:

69
Safety
5General safety
recommendations
Do not remove the labels attached in
different places on your vehicle. They
include safety warnings as well as
identification information for the vehicle.
Depending on country regulations,
certain safety equipment may be
mandatory: high visibility safety vests,
warning triangles, breathalysers, spare bulbs,
spare fuses, fire extinguisher, first aid kit, mud
flaps at the rear of the vehicle, etc.
Installing electrical accessories:
– The fitting of electrical equipment or
accessories not approved by CITROËN may
cause excessive current consumption and
faults and failures with the electrical system
of your vehicle. Contact a CITROËN dealer
for information on the range of approved
accessories.
–

As a safety measure, access to the
diagnostic socket, used for the vehicle's
electronic systems, is reserved strictly for
CITROËN dealers or qualified workshops,
equipped with the special tools required (risk
of malfunctions of the vehicle's electronic
systems that could cause breakdowns or
serious accidents).

The Manufacturer cannot
be held responsible if this advice is not
followed.
–
Any modification or adaptation not intended
or authorised by CITROËN or carried out
without meeting the technical requirements
defined by the Manufacturer will result in the
suspension of the commercial warranty

.
Installation of accessory radio
communication transmitters
Before installing a radio communication
transmitter with an external aerial, you must
without fail contact a CITROËN dealer for
the specification of transmitters which can
be fitted (frequency, maximum power, aerial
position, specific installation requirements),
in line with the Vehicle Electromagnetic
Compatibility Directive (2004/104/EC).
Declarations of conformity for radio
equipment
The relevant certificates are available on the
http://service.citroen.com/ACddb/ website.
Hazard warning lamps



► Pressing this button causes all the direction
indicators to flash.
They can work with the ignition switched off.
Automatic operation of hazard warning lamps
When braking in an emergency, depending on
the rate of deceleration, the hazard warning
lamps come on automatically. They switch off
automatically when you next accelerate.
They can be switched off by pressing the button.
Horn

70
Safety
► Press the central part of the steering wheel.
Pedestrian horn
(Rechargeable hybrid)
This system alerts pedestrians that the vehicle is approaching, when driving in Electric mode
(100% electric driving).
The pedestrian horn operates once the vehicle
is moving and at speeds of up to 19 mph
(30
km/h), in forward or reverse gear.
This function cannot be deactivated.
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel.
Have it checked by a CITROËN dealer or a
qualified workshop.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** In areas covered by the eCall (SOS) and the ‘ASSIST ANCE’ functions.
The list of countries covered and the telemetry services provided is ava\
ilable from dealers or on the website for your country.
Emergency or assistance
call




1. eCall (SOS)
2. ASSISTANCE
eCall (SOS)
Your vehicle may be fitted with the eCall (SOS)
system either as standard or as an option.
The eCall (SOS) system provides direct contact
to the emergency services and is fully built
into the vehicle. This contact is made either
automatically via the sensors built into the
vehicle, or by pressing button 1.
According to the country of sale, the eCall (SOS)
system corresponds to the systems PE112,
ERAGLONASS, 999, etc.
The eCall (SOS) system is activated by default.
► To make an emergency call manually, press
button 1 for more than 2 seconds.
The lit indicator lamp and a voice message
confirm that the call has been made to the
emergency services*.
The eCall (SOS) system immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►

Pressing again immediately cancels the
request.
The indicator lamp flashes while the vehicle
data is being sent, and then remains lit when
communication is established.
In the event that a serious accident is
detected by the sensors built into the
vehicle, such as the airbag control unit, an
emergency call is made automatically.
The eCall (SOS) system is a public service of general interest and is free of
charge.
Operation of the system
– Upon switching on the ignition, the indicator
lamp lights up for a few seconds and then goes
out: the system is operating correctly
.

71
Safety
5– The indicator lamp flashes red: emergency
battery is flat. This will be recharged after a few
minutes' driving.
–

The indicator lamp is fixed red: system
malfunction.

The emergency and assistance call
services may not work.
–

If the indicator lamp does not light up when
the ignition is turned on, this is also a system
malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
The malfunction of the system does not prevent the vehicle from driving.
When an onboard system update is
being performed, the eCall (SOS)
function is not available.
Data processing
All processing of personal data by
the eCall (SOS) function complies with
the framework for protection of personal
information established by Regulation
2016/679 (General Data Protection
Regulation
- GDPR) and Directive 2002/58/
EC of the European Parliament and the
Council, and in particular, seeks to protect
the vital interests of the data subject, in
accordance with Article
6 (1) d) GDPR.
The processing of personal data is strictly
limited to the purpose of handling the eCall
(SOS) function used with the “112” single
European emergency call number.
The eCall (SOS) function is only able to
collect and process the following data
relating to the vehicle: vehicle identification
number, vehicle type (passenger vehicle or
light commercial vehicle), fuel type or power
source, three most recent locations and
direction of travel, number of passengers
and a timestamped log file of the automatic
activation of the system and its timestamp.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority routing and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations,
necessary for the normal functioning of the
system, are stored.
When an emergency call is triggered, the data
log is stored for no more than 13
hours.
Access to data
You have the right of access to data and
as appropriate to request the rectification,
erasure or restriction of processing of any
personal data not processed in accordance
with the provisions of GDPR. Third parties
to which data has been disclosed shall
be notified of any rectification, erasure or
restriction carried out in compliance with
GDPR, unless it proves impossible or
involves a disproportionate effort.
You also have the right to lodge a complaint
with the respective data protection
supervisory authority.
If you want to claim your above-mentioned
rights please contact us per email at
[email protected].
For more information regarding our contact
details please take a look at our Privacy &
Cookies Policy on the brand's website.

72
Safety
ASSISTANCE
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►

Pressing again immediately cancels the
request.
Privacy mode allows you to manage the
level of sharing (data and/or location)
between your vehicle and CITROËN.
It can be configured in the Settings touch
screen application.
If you purchased your vehicle outside the
CITROËN dealer network, you are
invited to have a dealer check the
configuration of these services and, if desired,
modify it as required. In a multilingual country,
services can be configured to use the official
national language of your choice.
For technical reasons and in particular to
improve the quality of telemetry services
provided to customers, the Manufacturer
reserves the right to carry out updates to the
vehicle's on-board telemetry system at any
time.
* According to the geographic coverage of the ‘eCall (SOS)’ and the ‘ASSISTANCE’ functions and the official national language chosen by the owner of the
vehicle.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country
.
When a vehicle's on-board telemetry
system is being updated, the
ASSISTANCE function is not available.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
–

Anti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
–


Emergency braking assistance (EBA).
–


Automatic post-collision braking (APCB).
–


Anti-slip regulation (ASR).
–


Dynamic stability control (DSC).
–


T
railer stability assist (TSA).
Anti-lock braking system (ABS)/Electronic brake force
distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
Electronic brake force distribution (EBFD)
manages overall braking pressure on each
individual wheel.
►

When braking in an emergency
, depress
the pedal very firmly and maintain this
pressure.
The normal operation of the ABS may result in slight vibrations in the brake
pedal.
This warning lamp comes on fixed in the event of an ABS malfunction.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Have it checked by a CITROËN dealer or a
qualified workshop.
This warning lamp, when lit together with the STOP and ABS warning lamps,

73
Safety
5accompanied by a message and an audible
signal, indicates an EBFD malfunction.
You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
Contact a CITROËN dealer or a qualified
workshop.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact
Have it checked by a CITROËN dealer or
a qualified workshop.
Emergency braking
assistance (EBA)
This system reduces the emergency stopping
distance, by optimising the braking pressure.
It is triggered in relation to the speed at which
the brake pedal is depressed. The effect of this
is a reduction in the resistance of the pedal and
an increase in braking efficiency.
Post Collision Safety Brake
(APCB)
If an accident is detected, the vehicle initiates
automatic post collision braking. The goal of this
system is to reduce the risk of further collisions if
the driver does not react. The system is not operational if the capability of
the vehicle to trigger and execute the automatic
post collision braking is not available, as it can
occur in destructive accidents or in other specific
accident scenarios.
It is possible to override the automatic braking by
pressing the brake pedal or accelerator pedal.
Operating conditions
The system operates, if the following conditions
are met:
–

Airbags or pyrotechnic seat belt pretensioners
have been deployed by the collision.
–


Braking systems and electric functions remain
continuously operational during and after
collision.
–


Driver has not depressed the brake or
accelerator pedal.
Malfunction
In the event of a
malfunction, one of these
warning lamps will come on fixed on the
instrument panel, accompanied by the Service
warning lamp, the display of a message and an
audible signal.
Visit a CITROËN dealer or a qualified workshop.
Anti-slip regulation (ASR) / Dynamic stability control
(DSC)
Anti-slip regulation (or traction control) optimises
traction by using engine braking and by applying
the brakes on the driving wheels to avoid one
or more wheels spinning. It also enhances the
vehicle's directional stability.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.
These systems are activated automatically every
time the vehicle is started.
These systems are activated in the event of a problem with grip or trajectory
(confirmed by this warning lamp flashing on the
instrument panel).
Deactivation/Reactivation
In exceptional conditions (e.g. moving a vehicle
that is bogged down in mud, stuck in snow , on
loose soil), it may prove useful to deactivate the
DSC/ASR systems, so that the wheels can move
freely and regain grip.
Reactivate the system as soon as the level of
grip permits.
It is configured in the ADAS touch screen
application.

11 9
Driving
6MessagesDriving situations
"Hold the steering wheel "
(framed in red) Simultaneous loss of cruise control and lane positioning assist.
Operating limits
The system may issue an alert when the
vehicle is travelling on a long, straight
road with smooth road surface even if the
driver thinks they are holding the steering
wheel correctly.
The system may not operate or may produce
unsuitable corrections to the steering in the
following situations:
–

W

earing thick gloves (with Highway Driver
Assist 2.0).
–

Poor visibility (insufficient road lighting,
snowfall, rain, fog).
–


Dazzle (headlamps of an oncoming vehicle,
low sun, reflections on a wet road surface,
leaving a tunnel, alternating light and shade).
–


Windscreen area in front of the camera
dirty

, misted up, frost-covered, snow-covered,
damaged or covered by a sticker.
–

Lane markings eroded, partially hidden (snow
,
mud) or multiple (roadworks, surface joints).
–

T

ravelling in a tight bend.
–

Winding roads.
–


Road surface repairs.
Risk of undesirable operation
The system should be deactivated in the following situations:
–

When changing a wheel or working near a
wheel.
–


T

owing or with a bicycle carrier on a towing
device, especially with trailer not plugged in or
not approved.
–

Adverse weather conditions.
–


Road with low grip (risk of aquaplaning,
snow

, ice).
–

Road works and toll areas.
–


Driving on racing circuits.
–


Driving on a rolling road.
Malfunction
In the event of a malfunction, the
Service warning lamp comes on
and this (orange) symbol appears on the
instrument panel, accompanied by the display of
a message and an audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
Speed adjustment during
cornering
(with Highway Driver Assist 2.0)
For more information, refer to the
General recommendations on the use
of driving and manoeuvring aids and the
Cruise control - particular
recommendations.
In addition to Adaptive Cruise Control with
Stop&Go and Lane positioning assist systems,
this system regulates the speed of the vehicle in
bends.
It adapts the speed, with or without target
vehicle, in certain bends on motorways or main
roads.
The speed is only adjusted if the vehicle speed is
not compatible with the angle of the bend.
The reduction in speed on a bend is adapted
to the situation in order to ensure the bend is
navigated comfortably.
In the presence of a target vehicle, it also
maintains the inter-vehicle distance.
This system does not manage bends that are too tight ("hairpin bend" for example).

141
Practical information
7► Fill the tank.
Do not continue past the 3rd cut-off of the
nozzle; as this may cause malfunctions.
►

Put the filler cap back in place and turn it to
the right (depending on version).
►


Push the filler flap to close it.
The vehicle is fitted with a catalytic converter

,
which helps to reduce the level of harmful
emissions in the exhaust gases.
For petrol engines, you must use unleaded
fuel.
The filler neck is narrower, allowing only
unleaded petrol nozzles to be inserted.
If you have put in the wrong fuel for
the vehicle, you must have the fuel
tank drained and filled with the correct fuel
before starting the engine.
Rechargeable hybrid
system
Electrical system
The electrical circuit of the rechargeable hybrid
system is identified by orange cables and its
components are marked with this symbol:


The rechargeable hybrid engine's system uses a voltage of between 240 V and
400 V. This system may be hot both when the
ignition is on and after switching it off.
Observe the warning messages on the labels,
especially in the charging flap.
High voltage system voltage is
dangerous and can cause burns or other
injuries or even fatal electric shock.
Since damage to high voltage components is
not visible, CITROËN recommends that you:
–

Never touch the components, damaged
or not, and never let your jewelry or other
metallic objects come into contact with these
components.
–


Never work on the orange high voltage
cables or on any other high voltage
component marked with the Electric risk label.
Any intervention on the high voltage system
must be carried out by qualified persons in
workshops qualified and approved to carry
out this type of work.
–


Never damage, modify or remove the
orange high voltage cables or disconnect
them from the high voltage network.
– Never open, modify or remove the cover of
the traction battery .
–

Never work with cutting and forming
tools or heat sources near high voltage
components and cables.
In case of low level of fluid in the cooling
tank, the refilling shall only be performed in a
qualified and trained workshop to verify that
the leakage is not in the traction battery

.
Any intervention on the high voltage system
must be carried out by qualified persons in
workshops qualified and approved to carry
out this type of work.
Damage to the vehicle or the traction battery
could result in the leakage of toxic gases or
fluids either immediately or later. CITROËN
recommends that you:
–

Always inform the fire and emergency
services in the event of an incident, warning
that the vehicle is equipped with a traction
battery

.
–

Never touch the liquids leaking from the
traction battery

.
–

Do not inhale the gases emitted by the
traction battery which are toxic.
–


Move away from the vehicle in the event of
incident or accident, the gases emitted being
flammable and could cause a fire.

142
Practical information

This label is intended solely for use by firefighters and maintenance services in
the event of any work on the vehicle.
No other person must touch the device shown
on this label.
In the event of an accident or impact
to the vehicle’s underbody
In these situations, the electrical
circuit or the
traction battery can be seriously damaged.
Stop as soon as it is safe to do so and switch
off the ignition.
Contact a CITROËN dealer or a qualified
workshop.
When washing
Before washing the vehicle, always
check that the charging flap is closed
correctly.
Never wash the vehicle while the battery is
on charge.
High-pressure washing
To avoid damaging the electrical
components, it is expressly prohibited to
use high-pressure washing in the engine
compartment or under the body.
Do not use a pressure greater than 80 bar
when washing the bodywork.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!
Traction battery
The Li-ion (Lithium-ion) traction battery stores
the electrical energy needed to propel the
vehicle.
It is located in the boot.
The traction battery's range varies depending
on the type of driving, the route, the use of
thermal comfort equipment and the ageing of its
components.
The traction battery ageing depends on several factors, such as climatic
conditions and the distance travelled.
To preserve the mileage of your vehicle and the durability of your traction battery,
CITROËN recommends that you:
–

Do not fully charge the battery of your
electric vehicle daily (charge the traction
battery below 80% as often as possible).
–


Do not completely discharge the battery
.
– Do not store the vehicle for a long period
of non-use (more than 12 hours) when the
traction battery has a low or high charge level.
Prefer a charge level between 20 and 40%.
–

Limit the use of fast charging.
–


Do not expose the vehicle to temperatures
below -30°C and above +60°C for more than
24 hours.
–


A
void charging the vehicle at negative
temperatures (except if the vehicle ran more
than 20 minutes) or above +30°C.
–

Do not use the vehicle's traction battery as
a generator of energy

.
–

Do not use a generator to recharge your
vehicle's traction battery

.
In the event of damage to the traction
battery
It is strictly prohibited to work on the vehicle
yourself.
Do not touch liquids coming from the battery,
and in the event of skin contact with these
products, wash abundantly with water and
contact a doctor as soon as possible.
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
Disposal of the traction battery
The traction battery is designed for the life of the
vehicle if the recommendations of CITROËN are
followed.

158
Practical information
Engine compartment
The engine shown here is an example for
illustrative purposes only.
The locations of the following elements may
vary:
–
Air filter
.
–

Engine oil dipstick.
–


Engine oil filler cap.
Petrol engine

1. Screenwash fluid reservoir
2. Engine coolant reservoir
3. Brake fluid reservoir
4. Battery/Fuses
5. Remote earth point (-)
6. Fusebox
7. Air filter
8. Engine oil filler cap
9. Engine oil dipstick
Checking levels
Check all of the following levels regularly in
accordance with the manufacturer's service
schedule. Top them up if required, unless
otherwise indicated.
If a level drops significantly, have the
corresponding system checked by a CITROËN
dealer or a qualified workshop.
The fluids must comply with the
manufacturer's requirements and with
the vehicle's engine.
Take care when working under the bonnet, as certain areas of the engine
may be extremely hot (risk of burns) and the
cooling fan could start at any time (even with
the ignition off).
Used products
Avoid prolonged contact of used oil or fluids with the skin.
Most of these fluids are harmful to health and
very corrosive.
Do not discard used oil or fluids into
sewers or onto the ground.
Empty used oil into the containers reserved
for this purpose at a CITROËN dealer or a
qualified workshop.
Engine oil
The level is checked, with the engine having been switched off for at least 30
minutes and on level ground, either using the oil
level indicator in the instrument panel when the
ignition is switched on (for vehicles equipped
with an electric gauge), or using the dipstick.
It is normal to top up the oil level between two
services (or oil changes). It is recommended
that you check the level, and top up if necessary,
every 3,000 miles (5,000 km).
In order to maintain the reliability of the
engine and emissions control system,
never use additives in the engine oil.
Checking using the dipstick
For the location of the dipstick, please refer
to the illustration of the corresponding engine
compartment.
►

Grasp the dipstick by its coloured grip and
pull it out completely

.
►

Wipe the end of the dipstick using a clean,
lint-free cloth.


► Reinsert the dipstick and push fully down,
then pull it out again to visually check the oil