CITROEN C5 AIRCROSS DAG 2020 Handbook (in English)
Manufacturer: CITROEN, Model Year: 2020, Model line: C5 AIRCROSS DAG, Model: CITROEN C5 AIRCROSS DAG 2020Pages: 292, PDF Size: 8.59 MB
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Select "Search".
The list of telephones detected is 
displayed.
If the pairing procedure fails, it is recommended 
that you deactivate and then reactivate the 
Bluetooth function on the telephone.
Select the name of the chosen 
telephone in the list.
Connection sharing
The system offers to connect the telephone 
with 3  profiles:
-
  "Telephone " (hands-free kit, telephone 
only),
-
  "Audio streaming " (streaming: wireless 
playing of the audio files on the telephone),
-
  "Mobile internet data ".
Activation of the " Mobile internet 
data " profile is obligatory for connected 
navigation having first activated sharing of 
this connection on the smartphone.
Select one or more profiles.
Press " OK" to confirm. Depending on the type of telephone, the 
option is given to accept or not accept the 
transfer of contacts and messages.
Automatic reconnection
On return to the vehicle, if the last 
telephone connected is present again, it is 
automatically recognised and within about 
30
  seconds of switching on the ignition, 
the pairing is established automatically 
(Bluetooth activated).
To modify the connection profile: Press Telephone  to display the 
primary page.
Press the " OPTIONS" button to go to the 
secondary page.
Select "Bluetooth connection " to 
display the list of paired devices.
Press the "details" button.
Select one or more profiles.
Press " OK" to confirm. The ability of the system to connect to just 
one profile depends on the telephone.
All three profiles may connect by default.
The services available depend on 
the network, the SIM card and the 
compatibility of the Bluetooth devices 
used. Check the user guide for the 
telephone and with the service provider 
for the available services.
The profiles compatible with the system 
are: HFP, OPP, PBAP, A 2DP, AVRCP, 
MAP and PAN.
Go to the Brand's website for more information 
(compatibility, additional help, etc.).
Managing paired telephones
This function allows the connection or 
disconnection of a   device as well as the 
deletion of a
  pairing.
Press Telephone  to display the 
primary page.
Press the " OPTIONS" button to go to the 
secondary page.
. 
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Select "Bluetooth connection " to 
display the list of paired devices.
Press on the name of the telephone 
chosen in the list to disconnect it.
Press again to connect it.
Deleting a  telephone
Select the basket at top right of the 
screen to display a
  basket alongside 
the telephone chosen.
Press the basket alongside the 
telephone chosen to delete it.
Receiving a  call
An incoming call is announced by a ring and 
a   superimposed display in the screen.
Make a
  short press on the steering 
mounted telephone button to accept 
an incoming call.
And Make a
  long press
on the steering mounted telephone 
button to reject the call. Or
Select "End call" on the touch 
screen.
Making a call
Using the telephone is not recommended 
while driving.
Park the vehicle.
Make the call using the steering mounted 
controls.
Calling a  new number
Press Telephone  to display the 
primary page.
Enter the phone number using the 
digital keypad.
Press " Call" to start the call.
Calling a  contact
Press Telephone  to display the 
primary page.
Or make a
  long press on the steering mounted telephone 
button.
Select " Contact ".
Select the desired contact from the list offered.
Select "Call".
Calling a recently used 
n umber
Press Telephone  to display the 
primary page.
Or Make a
  long press
on the steering mounted telephone 
button.
Select " Calls".
Select the desired contact from the list offered.
It is always possible to make a
  call directly 
from the telephone; as a
  safety measure, 
first park the vehicle. 
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Managing contacts/entries
Press Telephone to display the 
primary page.
Select " Contact ".
Select " Create" to add a
  new 
contact.
In the " Telephone " tab, enter the telephone 
numbers for the contact.
In the " Address " tab, enter the addresses for 
the contact.
In the " Email" tab, enter the email addresses 
for the contact.
The " Email " function allows email 
addresses to be entered for a
  contact, but 
the system is not able to send emails.
Managing messages
Press Telephone  to display the 
primary page.
Press the " OPTIONS" button to go to the 
secondary page.
Select "Messages " to display the list 
of messages. Select the "
All" or " Received " or 
" Sent " tab.
Select the detail of the message 
chosen in one of the lists.
Press " Answer " to send a   quick 
message stored in the system.
Press " Call" to start the call.
Press " Play" to hear the message.
Access to " Messages" depends on the 
compatibility of the smartphone and the 
integral system.
Depending on the smartphone, access to 
messages or email may be slow.
The services available depend on 
the network, the SIM card and the 
compatibility of the Bluetooth devices 
used.
Check the user guide for the smartphone 
and with the ser vice provider for the 
available services.
Managing quick messages
Press Telephone  to display the 
primary page.
Press the " OPTIONS" button to go to the 
secondary page.
Select "Quick messages " to display 
the list of messages.
Select the " Delayed" or "My arrival " 
or " Not available " or "Other " tab 
with the possibility of creating new 
messages.
Press " Create" to write a
  new 
message.
Select the message chosen in one 
of the lists.
Press " Transfer " to select the 
addressee(s).
Press " Play" to start playing the 
message.
Managing email
Press Telephone  to display the 
primary page.
. 
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Press the "OPTIONS" button to go to the 
secondary page.
Select "Email" to display the list of 
messages.
Select the " Received" or "Sent " or 
" Not read " tab.
Select the message chosen in one of the lists.
Settings
Audio settings
Press Settings  to display the 
primary page.
Select " Audio settings ".
Select " Ambiences ".
Or
" Position ".
Or
" Sound ". Or
"
Voice ".
Or
" Ringtone ".
Press " OK" to save the settings.
The balance/distribution (or spatialisation 
with the Arkamys
© system) is audio 
processing that allows the quality of the 
sound to be adapted according to the 
number of passengers in the vehicle.
Available only with the front and rear 
speakers configuration.
The Ambience  (6
 
optional ambiences) 
and Bass , Medium  and Tr e b l e  audio 
settings are different and independent for 
each audio source.
Activate or deactivate " Loudness".
The settings for " Position" (All 
passengers, Driver and Front only) are 
common to all sources.
Activate or deactivate " Touch tones", 
" Volume linked to speed " and "Auxiliary 
input ".
On-board audio: the Arkamys Sound 
Staging
© optimises the distribution of 
sound in the passenger compartment.
Setting the profiles
Press Settings  to display the 
primary page.
Press " Play" to start playing the 
message.
Access to " Email" depends on the 
compatibility of the smartphone and the 
integral system. Press the "
OPTIONS" button to go to the 
secondary page.
Select "Setting of the profiles ".
Select " Profile 1 " or "Profile 2 " or "Profile 3 " 
or " Common profile ".
Press this button to enter a
  name for 
the profile using the virtual keypad.
Press " OK" to confirm.
Press this button to add 
a
 
photograph to the profile.
Insert a USB memory stick containing 
t he photograph in the USB socket.
Select the photograph.
Press " OK" to accept the transfer of 
the photograph.
Press " OK" again to save the 
settings. 
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The location for the photograph is 
square; the system reshapes the original 
photograph if in another format.Press this button to reinitialise the 
profile selected.
Reinitialisation of the profile selected 
activates the English language by default.
Select " Audio settings ".
Select " Ambiences ".
Or
" Position ".
Or
" Sound ".
Or
" Voice ".
Or
" Ringtone ".
Press " OK" to save the settings.
Select a "
Profile" (1
  or 2   or 3) to associate the 
" Audio settings " with it.Modifying system settings
Press Settings to display the 
primary page.
Press the " OPTIONS" button to go to the 
secondary page.
Select "Screen configuration ".
Select " Animation ".
Activate or deactivate: " Automatic 
text scrolling ".
Select " Brightness ".
Move the slider to adjust the 
brightness of the screen and/or of 
the instrument panel.
Press Settings  to display the 
primary page.
Press the " OPTIONS" button to go to the 
secondary page.
Select "System settings ".
Select " Units" to change the units of distance, 
fuel consumption and temperature.
Select " Factory settings " to return to the initial 
settings. Resetting the system to "Factory settings" 
activates English by default, as well as 
degrees Fahrenheit, and turns off summer 
time.
Select " System info " to display the versions of 
the different modules installed in the system.
Selecting the language
Press Settings  to display the 
primary page.
Press the " OPTIONS" button to go to the 
secondary page.
Select "Languages " to change the 
language.
Setting the date
Press Settings  to display the 
primary page.
Press the " OPTIONS" button to go to the 
secondary page.
Select "Set time-date ".
. 
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Select "Date".
Press this button to define the date.
Press " OK" to confirm.
Select the display format of the date.
Adjustment of the time and date is only 
available if "GPS synchronisation" is 
deactivated.
Setting the time
Press Settings  to display the 
primary page.
Press the " OPTIONS" button to go to the 
secondary page.
Select "Set time-date ".
Select " Time".
Press this button to adjust the time 
using the virtual keypad.
Press " OK" to confirm.
Press this button to define the time 
zone. Select the display format for the time 
(12 h / 24 h).
Activate or deactivate summer time 
(+1
 
h o ur).
Activate or deactivate 
synchronisation with GPS (UTC).
Press " OK" to confirm.
The system does not automatically manage 
the change between winter and summer 
time (depending on the country of sale).
Colour schemes
Depending on equipment/Depending on version.
As a safety measure, the procedure 
f or changing the colour scheme is only 
possible when the vehicle is stationary .
Press Settings  to display the 
primary page.
Select " Colour schemes ".
Select a
  colour scheme in the list 
then press " OK" to confirm. Every time the colour scheme is changed, 
the system restarts, temporarily displaying 
a
  black screen.
Frequently asked questions
The following information groups together the 
answers to the most frequently asked questions 
concerning the system. 
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Navigation
QUESTIONRESPONSESOLUTION
The route calculation is not successful. The guidance criteria may be in conflict with 
the current location (exclusion of toll roads on 
a
  toll road).Check the route settings in the "Navigation" 
menu.
The POIs do not appear. The POIs have not been selected.Select the POIs in the list of POIs.
The audible warning of "Danger zones" does 
not work. The audible warning is not active or the volume 
is too low.Activate the audible warning in the "Navigation" 
menu and check the voice volume in the audio 
settings.
The system does not suggest a
  detour around 
an incident on the route. The guidance criteria do not take account of 
TMC messages.Select setting for the "Traffic info " function in 
the list of route settings (Without, Manual or 
Automatic).
I receive a "Danger zone" alert which is not on 
my route. Other than navigation instructions, the system 
announces all "Danger zones" positioned in 
a
  cone located in front of the vehicle. It may 
provide an alert for "Danger zones" located on 
nearby or parallel roads. Zoom in on the map to see the exact position 
of the "Danger zone". Select "On the route" to 
no longer receive alerts other than navigation 
instructions or to reduce the time for the 
announcement.
Certain traffic jams along the route are not 
indicated in real time. On starting, it is several minutes before the 
system begins to receive the traffic information.Wait until the traffic information is being 
received correctly (display of the traffic 
information icons on the map).
In certain countries, only major routes 
(motor ways, etc.) are listed for the traffic 
information. This is per fectly normal. The system is 
dependent on the traffic information available.
. 
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Radio
QUESTIONRESPONSESOLUTION
The reception quality of the tuned radio station 
gradually deteriorates or the stored stations are 
not working (no sound, 87.5
  MHz is displayed, 
e t c .) . The vehicle is too far from the transmitter of 
the station or no transmitter is present in the 
geographical area.
Activate the "RDS" function by means of the 
short-cut menu to enable the system to check 
whether there is a
  more power ful transmitter in 
the geographical area.
The environment (hills, buildings, tunnels, 
basement car parks, etc.) blocks reception, 
including in RDS mode. This phenomenon is normal and does not 
indicate a
  failure of the audio equipment.
The aerial is absent or has been damaged (for 
example when going through a
  car wash or into 
an underground car park). Have the aerial checked by a
  dealer.
The altitude is not displayed.
On starting, the initialisation of the GPS may 
take up to 3   minutes to receive more than 
4
 
 satellites correctly.
Wait until the system has started up completely 
so that there is GPS coverage by at least 
4
 
 satellites.
Depending on the geographical environment 
(tunnel, etc.) or the weather, the conditions of 
reception of the GPS signal may vary. This behaviour is normal. The system is 
dependent on the GPS signal reception 
conditions.
My navigation is no longer connected. During start-up and in certain geographical 
areas, the connection may be unavailable.Check that the connected ser vices are 
activated (settings, contract). 
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QUESTIONANSWERSOLUTION
Playback of my USB memory stick starts only 
after a
  very long wait (around 2   to 3   minutes).Some files supplied with the memory stick 
may greatly slow down access to reading 
the memory stick (multiplication by 10
  of the 
cataloguing time). Delete the files supplied with the memory stick 
and limit the number of sub-folders in the file 
structure on the memory stick.
The CD is ejected every time or is not played. The CD is upside down, cannot be read, does  not contain audio files or contains audio files of 
a
  format not recognised by the audio system.
The CD has been recorded in a
  format that is 
not compatible with the player (udf, etc.).
The CD is protected by an anti-pirating system 
not recognised by the audio system.
Check that the CD is inserted in the player the 
right way up.
Check the condition of the CD: the CD cannot be 
played if it is too badly damaged.
Check the content if it is a
  burned CD: consult the 
advice in the "AUDIO" section.
The audio system CD player does not play DVDs.
Due to poor quality, certain burned CDs will not 
be played by the audio system.
Media
I cannot find some radio stations in the list of 
stations received.
The name of the radio station changes. The station is not received or has changed its 
name in the list.
Some radio stations send other information 
in place of their name (the title of the song for 
example).
The system interprets these details as the 
station name.Press on the "Update list" button in the "Radio 
stations" secondary menu.
. 
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There is a long waiting period following the 
i nsertion of a   CD or connection of a   USB 
memory stick. Upon insertion of a
  new external media, 
the system reads a   certain amount of data 
(directory, title, artist, etc.). This may take from 
a
  few seconds to a   few minutes.This is per fectly normal.
The CD sound is of poor quality. The CD used is scratched or of poor quality. Insert good quality CDs and store them in 
suitable conditions.
The audio settings (bass, treble, ambience) are 
unsuitable. Return bass and treble settings to 0, without 
selecting an ambience.
Some information characters in the currently 
playing media are not displayed correctly. The audio system does not display some types 
of characters.Use standard characters to name tracks and 
folders.
Playback of streaming files does not start. The connected device does not automatically  launch playback.Start playback from the device.
Names of tracks and playing time are not 
displayed on the audio streaming screen. The Bluetooth profile does not allow the 
transfer of this information. 
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