CITROEN C5 AIRCROSS DAG 2020 Handbook (in English)

39
If one of the doors or the boot is still open
or if the electronic key for the Keyless
Entry and Starting system has been left
inside the vehicle, the central locking does
not take place.
If the vehicle is unlocked inadvertently
and there is then no action on the doors
or boot, the vehicle will automatically lock
itself again after about 30

seconds.
If fitted to your vehicle, the alarm will also
be reactivated automatically.
The automatic folding and unfolding of the
door mirrors can be deactivated via the
vehicle's configuration menu.
As a
safety measure, never leave the
vehicle without taking the electronic key
for the Keyless Entry and Starting system
with you, even for a
short period.
Be aware of the risk of theft of the vehicle
when the electronic key for the

K
eyless
Entry and Starting system is in one of the
defined zones with the vehicle unlocked. In order to preser ve the battery in the
electronic key and the vehicle's battery,
the "hands-free" functions are put into
long-term standby after 21
days without
use. To restore these functions, press
one of the remote control buttons or start
the engine with the electronic key in the
reader.
For more information on Starting/
Switching off the engine with Keyless
Entr y and Star ting , refer to the
corresponding section.
Locking the vehicle
Normal locking
Closing the windows and the sunroof
Maintaining pressure on the door handle or
the tailgate control allows the windows and,
depending on version, the sunroof to be closed
to the desired position.
This operation also closes the sunroof blind.
F

W

ith the electronic key in recognition
zone A , press on the door handle of one of
the front doors (at the markings) or on the
locking control located on the tailgate (on
the right of the control). It is not possible to lock the vehicle if one of the
electronic keys is left inside the vehicle.
Make sure that no item or person could
prevent the correct closing of the windows
and sunroof.
Be particularly aware of children when
operating the windows.
Illumination of the direction indicators for a
few
seconds signals:
-

t
he locking of the vehicle for versions
without alarm,
-

t
he activation of the alarm for other
versions.
Depending on version, the door mirrors fold.
For safety and theft protection reasons,
never leave the electronic key in the
vehicle, even when you are close to it.
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40
Accumulations (water, dust, grime, salt
etc.) on the inner sur face of the door
handle may affect detection.
If cleaning the inner sur face of the door
handle using a cloth does not restore
detection, contact a
CITROËN dealer or
a


qualified workshop.
A sudden splash of water (stream of water,
high pressure jet washer, etc.) may be
identified by the system as the desire to
open the vehicle.
Deadlocking
Deadlocking deactivates the exterior
and interior door controls, as well as the
central locking button on the dashboard.
The horn remains operational.
You must therefore never leave anyone
inside the vehicle when it is deadlocked. F

W
ith the electronic key in recognition
zone A , press once with your finger or
thumb on the door handle of one of the front
doors (at the markings) or on the locking
control located on the tailgate (at the right of
the control) to lock the vehicle.
F
W
ithin 5 seconds, press the door handle
again to deadlock the vehicle.
Advice
Remote control
The high frequency remote control is
a
sensitive system; do not operate it while
it is in your pocket as there is a
possibility
that it may unlock the vehicle, without you
being aware of it.
Do not press the buttons of your remote
control out of range of your vehicle.
It might stop working. It will then be
necessary to reinitialise it again.
The remote control does not operate when
the key is in the ignition switch, even when
the ignition is switched off.
Electrical interference
The Keyless Entry and Starting electronic
key may not operate if close to certain
electronic devices: telephone, laptop
computer, strong magnetic fields, etc. Anti-theft protection
Do not make any modifications to the
electronic engine immobiliser system; this
could cause malfunctions.
For vehicles with an ignition switch, do
not forget to remove the key and turn the
steering wheel to engage the steering
lock.
Locking the vehicle
Driving with the doors locked could make
it more difficult for the emergency ser vices
to enter the vehicle in an emergency.
As a
safety precaution (with children on
board), remove the key from the ignition or
take the electronic key when leaving the
vehicle, even for a
short time.
Purchasing a


second-hand vehicle
Have the key codes memorised by
a
CITROËN dealer, to ensure that the
keys in your possession are the only ones
which can start the vehicle.
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41
Central locking
Manual
F Press this button to operate the central locking of the vehicle (doors, boot and
fuel filler flap) from inside the vehicle. The
indicator lamp in the button comes on.
F

P
ressing the button again unlocks the
vehicle completely. The indicator lamp in
the button goes off.
The indicator lamp also goes off when
unlocking one or more doors.
The central locking does not take place if
one of the doors is open. When locking/deadlocking from the
outside
When the vehicle is locked or deadlocked
from the outside, the red indicator lamp
flashes and the button is inactive.
F

A
fter normal locking, pull one of the
interior door controls to unlock the
vehicle.
F
A
fter deadlocking, it is necessary to
use the remote control, Keyless Entry
and Starting or the integral key to
unlock the vehicle.
Automatic (anti-intrusion
security)
To activate/deactivate this function (activated
by default):
Transpor ting long or bulky objects
Pressing the central locking button
unlocks the vehicle.
Above 6
mph (10 km/h), this unlocking is
te m p o r a r y. F

P
ress the button until an audible
signal is heard and a
message
appears in the screen.
Back-up procedures
Lost keys, remote control,
electronic key
Visit a CITROËN dealer with the vehicle's
r egistration certificate, your personal
identification documents and if possible, the
label bearing the key code.
The CITROËN dealer will be able to retrieve the
key code and the transponder code required to
order a
new key
Complete unlocking/locking
of the vehicle with the key
Use these procedures in the following cases:
- r emote control battery discharged,
-

r
emote control fault,
-
b

attery failure,
-

v
ehicle in an area subject to strong
electromagnetic interference.
In the first case, change the remote control
battery.
In the second case, reinitialise the remote
control.
Refer to the corresponding sections.
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42
If the vehicle is fitted with an alarm, this
function will not be activated when locking
with the key.
If the alarm is activated, the siren sounds
on opening the door; switch on the ignition
to stop it.
Central locking not
functioning
Use these procedures in the following cases:
- c entral locking fault,
-
b

attery disconnected or discharged. In the event of a
malfunction with the
central locking system, the battery must
be disconnected to lock the boot and thus
ensure that the vehicle is locked fully.
Driver's door
F Turn the key towards the rear of the vehicle to lock it, or towards the front to unlock it.
Passenger doors
Unlocking
F P ull the interior door opening handle.
Locking
F

O
pen the door.
F

F
or the rear doors, check that the child
lock is not on. Refer to the corresponding
section. F

R
emove the black cap on the edge of the
door (example: right-hand rear door), using
t h e key.
F W ithout forcing, insert the key into the
aperture; then, without turning it, move the
latch sideways towards the inside of the
d o o r.
F

R
emove the key and refit the black cap.
F

C
lose the doors and check from the outside
that the vehicle is locked.
Changing the battery
A message is displayed in the instrument panel
when the battery needs changing.
Version without Keyless Entr y and Star ting
Batter y type: CR1620/3
volts.
F

I

nsert the key in the door lock.
F

T

urn the key towards the front /rear to lock /
unlock the vehicle.
F

T

urn the key rear wards again within
5

seconds of locking to deadlock the
vehicle.
For versions without alarm, the lighting of the
direction indicators for a

few seconds confirms
that the procedure has completed correctly.
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43
Version with Keyless Entr y and Star ting
Batter y type: CR2032/3 volts.
F

U
nclip the cover by inserting a small
screwdriver in the slot and raise the cover.
F

R
emove the flat battery from its housing.
F

I
nsert the new battery with the correct
polarity and clip the cover onto the housing. Do not throw remote control batteries
away as they contain metals which are
harmful to the environment. Take them
to an approved collection point.Reinitialising the remote
control
F Reinitialise the remote control.
For more information on Reinitialising the
remote control
, refer to the corresponding
section.
Following replacement of the battery or in
the event of a
remote control fault, it may be
necessary to reinitialise the remote control.
If the problem persists, contact
a
CITROËN dealer or a qualified
workshop as soon as possible.
Version without Keyless Entry
and Starting
F Switch off the ignition.
F T urn the key to position 2 (Ignition on) .
F

I
mmediately press the closed padlock
button for a
few seconds.
F

S
witch off the ignition and remove the key
from the switch.
The remote control is now fully operational
again.
Version with Keyless Entry and
Starting
F Place the mechanical key (integral with the remote control) in the lock to unlock your
vehicle.
F

P
lace the electronic key against the back-up
reader on the steering column and hold it
there until the ignition is switched on.
F

W
ith a manual gearbox, place the gear
lever in neutral then depress the clutch
pedal fully.
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44
F With an automatic gearbox, from mode P,
fully depress the brake pedal.
F

S
witch on the ignition by pressing the
" START/STOP " button.
The electronic key is now fully operational
again.
If the fault persists after reinitialisation, contact
a
CITROËN dealer or a qualified workshop
without delay.
Doors
Opening
From outside
F After unlocking the vehicle or with the electronic key of the Keyless Entry and
Starting system in the recognition zone, pull
the door handle. When selective unlocking is activated, the
first press of the remote control unlocking
button permits unlocking of the driver's
d o o r o n l y.
From inside
F Pull the interior opening control of a
front
door; this unlocks the vehicle completely.
When selective unlocking is activated:
-

o
pening the driver's door unlocks the
driver's door only (if the vehicle has not
already been completely unlocked),
-
o

pening one of the passenger doors
unlocks the rest of the vehicle.
The interior opening control on a
rear door
does not work if the child lock is on.
For more information on the Child lock ,
refer to the corresponding section.
Closing
When a door is not closed correctly:
- w ith the engine running or the vehicle
moving (speed below 6
mph (10 km/h)), a
message appears in the screen.
-

w
ith the vehicle moving (speed above
6
mph (10 km/h)), a message appears in
the screen, accompanied by an audible
signal.
Boot
Opening
F With the vehicle unlocked or with the electronic key of the Keyless Entry and
Starting system in the recognition zone,
press the left-hand button on the central
tailgate control.
F

L
ift the tailgate.
When selective unlocking is activated, the
electronic key must be close to the rear of
the vehicle.
Access

45
For more information on the Remote control
or on the Keyless Entr y and Star ting , refer to
the corresponding section.
If there is a
fault or if it is difficult to move
the tailgate when opening or closing
it, have it checked as soon as possible
by a
CITROËN dealer or a qualified
workshop to prevent the problem
becoming worse, and potentially causing
the tailgate to drop and thereby inflicting
serious injuries.
The tailgate is not designed to support
a
bicycle carrier.
Closing
F Lower the tailgate using the interior grab handle.
If the tailgate is not fully closed:
-

w
ith the engine running or the vehicle
moving (speed below 6
mph (10 km/h)), a
message appears in the screen.
-

w
ith the vehicle moving (speed above
6
mph (10 km/h)), a message appears in
the screen, accompanied by an audible
signal.
Back-up release
To manually unlock the boot in the event of
a battery or central locking failure.
To unlock the boot
F Fold the rear seats to gain access to the lock from inside the boot.
F

I
nsert a small screwdriver into hole A of the
lock.
F

M
ove the latch to the left.
To re-lock the boot
If the problem persists, the boot will remain
locked after opening and closing.
Hands-free tailgate
The motorised tailgate must only be operated
with the vehicle stationary. Check that there is enough space to
allow for the movement of the motorised
tailgate.
Never introduce a
finger in the locking
system of the motorised tailgate – risk of
a

serious injury!
Safety anti-pinch
The motorised tailgate has an obstacle
detection system that automatically interrupts
and reverses its movement by a
few degrees to
allow the obstacle to be cleared.
Please note that this anti-pinch system is not
active at the end of the closing travel (around
1


cm from completely closed).
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46
To avoid the risk of injury through pinching
or trapping, before and during operation of
the motorised tailgate:
-
e
nsure that there is no-one close to the
rear of the vehicle,
-

m
onitor the activity of your passengers,
particularly any children.
Bicycle carrier/Towing device
The motorised tailgate is not designed to
support a bicycle carrier.
When installing a
bicycle carrier on a towing
device with connection of a
cable to the towing
socket, the motorised operation of the tailgate
will be automatically deactivated.
If using a
towing device or bicycle carrier not
recommended by CITROËN, it is essential
to deactivate the motorised operation of the
tailgate.
Motorised operation
Activation/deactivation of the
motorised operation of the tailgate is
done in the Driving/Vehicle menu of
the touch screen. There are several ways of operating the
tailgate:Opening/Closing
F Press and hold the central button A of the
electronic key.
or
F

P
ress the exterior tailgate control B with the
electronic key on your person. The tailgate opens, either completely
by default, or to the position memorised
beforehand.
If motorised operation is not activated,
these actions release the tailgate.
The request to open the tailgate with one
of the controls A
, B or E enables you to
unlock the vehicle or the tailgate alone
beforehand, if selective unlocking of the
boot is activated.
Closing the tailgate with the "hands-free"
access function enables you to lock the
vehicle.
This function is deactivated by default. A.
using the electronic key of the Keyless
Entry and Starting system,
B. using the exterior tailgate control,
C. using the interior tailgate control,
D. using the control on the dashboard,
E. using the "hands-free" access below the
rear bumper. or
F
P
ress the interior tailgate control C (closing
only).
or
F
P
ress twice in succession on the dashboard
control D .
or
F
W
ith the electronic key on your person, use
the "hands-free" access E by per forming a
"kicking" movement below the rear bumper.
The command is confirmed by an audible
signal.
Access

47
It is possible to interrupt the operation of
the tailgate at any point.
Pressing one of these controls again
interrupts the movement that is under way.
Following the interruption of a movement,
pressing one of these controls again
reverses the movement.
" Hands-Free Tailgate Access "
The "Hands-Free Tailgate Access"
function is activated/deactivated in
the Driving/Vehicle menu of the
touch screen.
Ensure that you are steady on your
feet before per forming the quick foot
movement.
Take care not to touch the exhaust system
which may be hot – risk of burns!
Automatic locking using the " Hands-
Free Tailgate Access " function
Memorising an opening
position
To memorise a position, in order to limit the
motorised tailgate opening angle:
F

m
ove the tailgate to the desired position
manually or by pressing the button,
F

p
ress button C or the exterior control B
for more than 3


seconds (memorisation is
confirmed by a
brief audible signal).
Saving is not available until the height of
opening is more than or equal to 1
metre
between the low position and the high
position of the tailgate. To delete
the memorised position:
F
o
pen the tailgate to any position,
F
p
ress button C or the exterior control B
for more than 3 seconds (the deletion is
confirmed by a long audible signal).
Manual operation
The tailgate can be manoeuvred by hand, even
with motorised operation activated.
The tailgate must be stationary.
When opening and closing a


motorised tailgate
manually, there is no assistance from gas
struts. Resistance to opening and closing is
therefore entirely normal.
This function is deactivated by default. Press this button to activate/deactivate
automatic locking of the vehicle when closing
the tailgate using the "Hands-Free Tailgate
Access" function (confirmed by lighting/
extinction of the green indicator lamp).
Repeatedly opening and closing the
motorised tailgate can cause overheating
of its electric motor, after which opening
and closing will not be possible.
Allow at least 10
minutes for the electric
motor to cool down before operating the
tailgate again.
If you are unable to wait, operate it
manually.
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48
Manual closing of the
motorised tailgate in case
of failure
This operation is only necessar y in the case
of failure of the tailgate motor.
If the failure originates from the battery, it is
recommended to recharge it or change it with
the tailgate closed .
In this situation, a significant force may be
needed to close the tailgate.
F

C
lose it gently without slamming, as slowly
as possible, by pushing at the centre of the
tailgate.
Do not lower the tailgate by pushing at one
of its sides – risk of damage!
Precautions in use
To avoid unwanted opening of the tailgate
when using the towing device:
-

d
eactivate the "Hands-Free Tailgate
Access" function in advance in your
vehicle's configuration menu,
-

o
r remove the electronic key from the
recognition zone, with the tailgate
closed. In wintry conditions
To avoid any operating problems, remove
the snow or wait until the ice melts before
requesting motorised opening of the
tailgate.
When washing
When washing the vehicle in an automatic
car wash, do not forget to lock your vehicle
to avoid the risk of unexpected opening.
Recommendations related
to the "
Hands-Free Tailgate
Access " function
If several kicking movements to operate the
tailgate have no effect, wait a
few seconds
before trying again.
The function automatically deactivates in heavy
rain or following a
build-up of snow.
If it does not work, check that the electronic key
is not exposed to a
source of electromagnetic
pollution (smartphone, etc.).
The function may not work correctly with
a


prosthetic leg. The function may not work correctly if your
vehicle is fitted with a
towing device.
In some circumstances, the tailgate may open
or close by itself, particularly if:
-
y
ou hitch or unhitch a trailer,
-
y
ou fit or remove a bicycle carrier,
-
y
ou load or unload bicycles from a bicycle
c a r r i e r,
-
y
ou place or lift something behind the
vehicle,
-
an
animal approaches the rear bumper,
-
y
ou are washing your vehicle,
-
y
our vehicle is being serviced,
-
y
ou are accessing the spare wheel
(depending on version).
To avoid such operating problems, keep the
electronic key away from the recognition zone
or deactivate "Hands-Free Tailgate Access".
After installing a towing device, it is
essential to contact a
CITROËN dealer
or a
qualified workshop so that it is taken
into account by the detection system.
Other wise, risk of "Hands-Free Tailgate
Access" function failure.
Back-up release
To manually unlock the boot in the event of
a battery or central locking failure.
Access