CITROEN DISPATCH SPACETOURER 2020 Handbook (in English)

109
Localised Assistance Call
** According to the geographic coverage of ‘Localised Emergency Call’, ‘Localised
Assistance Call’ and the official national
language chosen by the owner of the vehicle.
The list of countries covered and of the
telematic services is available from dealers
or on the website for your country.
If the vehicle breaks down, press button 2 for
more than 2 seconds to request assistance
(confirmed by a voice message**).
Pressing again immediately cancels the
request.
Geolocation
Deactivate/reactivate geolocation by
simultaneously pressing buttons 1 and 2 and
then a single press of button 2 to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you
to have a dealer check the configuration
of these ser vices and, if desired, modify
them to suit your wishes. In a multilingual
country, configuration is possible in the
official national language of your choice. For technical reasons, in particular to
improve the quality of telematic ser vices
for customers, the Manufacturer reserves
the right to carry out updates to the
vehicle's on-board telematic system at
any time.
If you benefit from the Citroën Connect
Box offer with the SOS and assistance
pack included, there are additional
ser vices available to you in your personal
space, via the website for your country.
Audible warning
F Press the central part of the steering wheel.
Electronic stability control
(ESC)
Electronic stability control programme
incorporating the following systems:
-

A
nti-lock Braking System (ABS) and
Electronic Brake Force Distribution (EBFD).
-
E

mergency braking assistance (EBA).
-
A

nti-slip regulation (ASR).
-
D

ynamic stability control (DSC).
Definitions
Anti-lock braking system (ABS)
and electronic brake force
distribution (EBFD)
These systems improve the stability and
manoeuvrability of your vehicle when braking
and contribute towards improved control in
corners, in particular on poor or slippery road
surfaces.
The ABS prevents wheel lock in the event of
emergency braking.
The electronic brake force distribution system
manages the braking pressure wheel by wheel.
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110
Emergency braking assistance
(EBA)
In an emergency, this system enables you to
reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance.
It is triggered in relation to the speed at which
the brake pedal is pressed. This is felt by a
reduction in the resistance of the pedal and an
increase in braking efficiency.
Anti-slip regulation (ASR)
This system optimises traction in order to
avoid wheel slip by acting on the brakes of
the driving wheels and on the engine. It also
improves the directional stability of the vehicle
on acceleration.
Dynamic stability control (DSC)
If there is a difference between the path
followed by the vehicle and that required by the
driver, this system monitors each wheel and
automatically acts on the brake of one or more
wheels and on the engine to return the vehicle
to the required path, within the limits of the laws
of physics.
Intelligent traction control
If you vehicle has this function, it features a
system to help driving on snow: intelligent
traction control.
This system detects situations of difficult
sur face grip that could make it difficult to move
off or make progress on deep fresh snow or
compacted snow.
In these situations, the intelligent traction
control limits the amount of wheel spin to
provide the best traction and trajectory control
for your vehicle.
The use of snow tyres is strongly
recommended on sur faces offering low
levels of grip.
Anti-lock braking system
(ABS) and electronic brake
force distribution (EBFD)
The fixed illumination of this warning
lamp signals that there is a fault with
the ABS. Illumination of this warning lamp,
coupled with the STOP
and ABS
warning lamps, accompanied by
the display of a message and an
audible signal, signals that there is a
fault with the electronic brake force
distribution (EBFD).
Normal operation of the ABS may make
itself felt by slight vibrations of the brake
pedal.
When braking in an emergency, press
very firmly and maintain this pressure.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact, have these systems
checked by a CITROËN dealer or a
qualified workshop.
The vehicle retains conventional braking. Drive
carefully at moderate speed.
Contact a CITROËN dealer or a qualified
workshop as soon as possible. You must stop as soon as it is safe to do so.
Call a CITROËN dealer or a qualified
workshop.
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111
Dynamic stability control
(DSC) and anti-slip
regulation (ASR)
Activation
These systems are activated automatically
every time the vehicle is started.
As soon as they detect a problem of grip or
trajectory, these systems act on the operation
of the engine and brakes.This is indicated by flashing of this
warning lamp in the instrument
panel.
Deactivation/Reactivation
In exceptional conditions (moving a vehicle that
is bogged down in mud, stuck in snow, on loose
soil, etc.), it may prove useful to deactivate the
DSC/ASR systems, so that the wheels can
move freely and regain grip.
It is however recommended that the systems
be reactivated as soon as possible. These systems are reactivated automatically
every time the ignition is switched off, or from
31 mph (50
km/h).
However, below 31 mph (50 km/h), the systems
can be reactivated manually.
Deactivating using button or Grip control
Press this button or turn the dial to
this position.
The indicator lamp in the button or dial comes
on: the DSC/ASR systems no longer act on the
operation of the engine.
Deactivating using touch screen
Reactivating using button or Grip control Press this button.
Or Turn the dial to this position. The indicator lamp in the button or dial goes off.
In the " Driving/Vehicle " menu,
deactivate the DSC/ASR systems.
This is confirmed by the illumination
of this indicator lamp in the
instrument panel and the display of a
message.
The systems no longer have an effect on
engine operation. Reactivating using touch screen
Malfunction
Illumination of this warning lamp,
accompanied by the display of a
message and an audible signal,
indicates a fault with the system. In the "
Driving/Vehicle " menu,
activate the DSC/ASR systems.
This is confirmed by this indicator
lamp going out in the instrument
panel and the display of a message.
Contact a CITROËN dealer or a qualified
workshop to have the systems checked.
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ASR / DSC
T hese systems offer increased safety
in normal driving, but they should not
encourage the driver to take extra risks or
drive at high speed.
It is in conditions of reduced grip (rain,
snow, black ice) that the risk of loss of grip
increases. It is therefore important for your
safety to keep these systems activated in
all conditions, and particularly in difficult
conditions.
The correct operation of these
systems depends on obser vation of
the manufacturer's recommendations
regarding as much the wheels (tyres and
rims), braking and electronic components
as the assembly and repair procedures
used by CITROËN dealers.
The use of snow tyres is recommended,
in order to be able to benefit from the
efficiency of these systems in winter
conditions.
In this case, it is essential to equip the
four wheels with tyres approved for your
vehicle.Advanced Grip Control
Special patented traction control system which
improves driveability on snow, mud and sand.
This system, whose operation has been
optimised for each situation, allows you to
manoeuvre in most conditions of poor grip
(encountered during passenger vehicle use).
Associated with all-seasons Peak Mountain
Snow Flake tyres, this system offers a
compromise between safety, adhesion and
traction.
The accelerator pedal should be pressed
sufficiently to allow the system to use the power
of the engine. Operation at high engine speeds
is completely normal.
A five-position selector knob allows you to
choose the setting best suited to the driving
conditions encountered.
An indicator lamp associated with each mode
comes on, accompanied by the display of a
message to confirm your choice.
Operating modes
Standard (ESC)
This mode is calibrated for a low level
of wheel spin, based on the different
levels of grip normally encountered on
the road.
Every time the ignition is switched off, the
system automatically resets to this mode.
Snow
This mode adapts its strategy to the
conditions of grip encountered for each
of the two front wheels on moving off.
(mode active up to 50 mph (80 km/h))
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113
All-terrain (mud, damp grass,
etc.)
This mode, when moving off, allows
considerable spin on the wheel with
the least grip to optimise clearing of the
mud and to regain grip. At the same
time, the wheel with the most grip is
controlled in such a way as to transmit
as much torque as possible.
When moving, the system optimises wheel spin
to respond to the driver's requirements as fully
as possible.
(mode active up to 31 mph (50
km/h))
Sand
This mode allows little spin on the two
driving wheels at the same time to allow
the vehicle to move for ward and limit
the risks of getting stuck in the sand.
(mode active up to 75 mph (120 km/h))
Do not use the other modes on sand as
the vehicle may become stuck. The ASR and DSC systems can be
deactivated by turning the knob to
the "
OFF" position.
Recommendations
Your vehicle is designed principally to
drive on tarmac roads but it allows you to
occasionally drive on other less passable
terrain.
However, it does not permit off-road
driving such as:
-
c
rossing and driving on terrain which
could damage the underbody or strip
away components (fuel pipe, fuel
cooler, etc.) due to obstacles or stones
in particular,
-

d
riving on terrain with steep gradients
and poor grip,
-

c
rossing a stream.
The ASR and DSC systems will no longer
have an effect on engine operation or
the brakes in the event of an involuntary
change of trajectory.
These systems are reactivated
automatically from 31 mph (50
km/h) or
every time the ignition is switched on.
Seat belts
Front seat belts
The front seat belts are fitted with a pyrotechnic
pretensioning and force limiting system.
This system improves safety in the front seats
in the event of a front or side impact.
Depending on the severity of the impact, the
pyrotechnic pretensioning system instantly
tightens the seat belts against the body of the
occupants.
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114
Locking
F Pull the strap then insert the tongue in the buckle.
F

C
heck that the seat belt is fastened
correctly by pulling the strap.
Unfastening
F Press the red button on the buckle.
F G uide the seat belt as it reels in.
Height adjustmentThe pyrotechnic pretensioning seat belts are
enabled when the ignition is on.
The force limiter reduces the pressure of the
seat belt on the chest of the occupant, thus
improving their protection.
F

T
o lower the attachment point, while moving
control A downwards, slide the assembly
down to the desired position.
F

T
o raise the attachment point, slide the
assembly up to the desired position.
The upper part of the diagonal strap
should lie across the shoulder.2-seat front bench seat
If your vehicle is fitted with a front bench seat,
ensure that each belt is used with its correct
buckle.
Do not interchange the driver's seat belt or
buckle with the centre seat belt or buckle.
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115
Rear seat belts
A 3 -seat bench seat (one-piece or split with 1/3
seat and 2/3 bench seat) is fitted with three-
point seat belts and inertia reels on the outer
seats.
The centre seat has a seat belt guide and
inertia reel, built into the seat backrest.
The seat belt reels for the outer seats in row 2
have force limiters.
The seats in row 3 have three-point seat belts
with inertia reels.For rows 2 and 3, be sure to fit each seat
belt to its correct buckle.
Do not interchange the belts or buckles for
the outer seats with the belt or buckle for
the centre seat.
When folding the side seats or placing
the backrests in the table position, avoid
trapping the belt for the centre seat.
After folding or moving a rear seat or
bench seat, ensure that the seat belt has
reeled in correctly and that the buckle is
ready to receive its tongue.
When handling the outer seats (removing
or refitting) or for access to row 3, avoid
trapping the centre belt.
With individual seats
Shine
, Business Lounge They have three-point seat belts with their
guides and belt inertia reels built into the
backrests.
Seat belt(s) warning lamp(s)
A.
Front seat belts not fastened/unfastened
warning lamp.
B. Left-hand seat belt not fastened/
unfastened warning lamp.
C. Central seat belt unfastened warning lamp
(if your vehicle is fitted with a 2-seat front
bench seat).
D. Right-hand seat belt not fastened/
unfastened warning lamp (if your vehicle is
fitted with individual front seats).
Right-hand seat belt unfastened warning
lamp (if your vehicle is fitted with a 2-seat
front bench seat).
On switching on the ignition, the warning
lamp(s) comes on if the corresponding seat belt
is not fastened or is unfastened.
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From approximately 12 mph (20 km/h), the
w arning lamp(s) flashes for two minutes,
accompanied by an audible signal. Beyond
these two
minutes, the warning lamp(s)
remains on if the driver or front passenger do
not fasten their seat belt(s). Advice
The driver must ensure that passengers
use the seat belts correctly and that they
are all fastened before setting off.
Wherever you are seated in the vehicle,
always fasten your seat belt, even for
short journeys.
Do not interchange the seat belt buckles
as they will not fulfil their role fully.
The seat belts are fitted with an inertia
reel permitting automatic adjustment of
the length of the strap to your size. The
seat belt is stowed automatically when not
in use.
Before and after use, ensure that the seat
belt is reeled in correctly.
The lower part of the strap must be
positioned as low as possible on the
pelvis.
The upper part must be positioned in the
hollow of the shoulder.
The inertia reels have an automatic
locking device at the time of a collision,
during sudden braking or if the vehicle
turns over. You can release the device by
pulling the strap firmly and then releasing
it so that it reels in slightly.Advice
In order to be effective, a seat belt must:
-

b
e tightened as close to the body as
possible,
-

b
e pulled in front of you with a smooth
movement, checking that it does not
twist,
-

b
e used to restrain only one person,
-

n
ot show any signs of cuts or fraying,
-

n
ot be converted or modified to avoid
affecting its performance.
In accordance with current safety
regulations, for all repairs on your
vehicle's seat belts, go to a qualified
workshop with the skills and equipment
needed, which a CITROËN dealer is able
to provide.
Have your seat belts checked regularly
by a CITROËN dealer or a qualified
workshop, particularly if the straps show
signs of damage.
Clean the seat belt straps with soapy
water or a textile cleaning product, sold by
CITROËN dealers.
After folding or moving a seat or rear
bench seat, ensure that the seat belt is
positioned and reeled in correctly.
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117
Instructions for children
Use a suitable child seat, if the passenger
is less than 12 years old or shorter than
one and a half metres.
Never use the same seat belt to secure
more than one person.
Never allow a child to travel on your lap.
For more information on Child seats, refer
to the corresponding section.
In case of impact
Depending on the nature and
seriousness of the impact , the
pyrotechnic system may be deployed
before and independent of the airbags.
Deployment of the pretensioners is
accompanied by a slight discharge of
harmless smoke and a noise, due to the
activation of the pyrotechnic cartridge
incorporated in the system.
In all cases, the airbag warning lamp is lit.
After an impact, get the seat belt system
checked and if necessary have it replaced
by a CITROËN dealer or a qualified
workshop.Airbags
System designed to contribute towards
improving the safety of the occupants (with the
exception of the centre seat in rows 2 and 3,
if fitted to your vehicle) in the event of violent
collisions.
The airbags supplement the action of the force-
limiting seat belts.
If a collision occurs, the electronic detectors
record and analyse the front and side impacts
sustained in the impact detection zones:
-

i
n the event of a serious impact, the airbags
are deployed instantly and contribute
towards better protection of the occupants
(with the exception of the centre seat in
rows 2 and 3, if fitted to your vehicle)
;
immediately after the impact, the airbags
deflate rapidly so that they do not hinder
visibility or the exit of the occupants,
-

i
n the case of a minor or rear impact or
in certain rollover conditions, the airbags
may not be deployed
; the seat belt
alone contributes towards ensuring your
protection in these situations.
The airbags do not operate when the
ignition is switched off.
This equipment will only deploy once. If a
second impact occurs (during the same or
a subsequent accident), the airbag will not
be deployed again.
Impact detection zones
A. Front impact zone.
B. Side impact zone.
The deployment of one or more airbags
is accompanied by a slight emission of
smoke and a noise, due to the detonation
of the pyrotechnic charge incorporated in
the system.
This smoke is not harmful, but sensitive
individuals may experience some
irritation.
The detonation noise associated with the
deployment of one or more airbags may
result in a slight loss of hearing for a short
time.
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Front airbags
System which protects the driver and
passenger(s) in the event of a serious front
impact in order to limit the risk of injury to the
head and thorax.
The driver's airbag is fitted in the centre of the
steering wheel ; the front passenger airbag is
fitted in the dashboard above the glove box.
Deployment
The airbags are deployed, except the front
passenger airbag if it is deactivated, in the
event of a serious front impact to all or part of
the frontal impact zone A , in the longitudinal
centreline of the vehicle on a horizontal plane
and directed from the front to the rear of the
vehicle.
The front airbag inflates between the thorax
and head of the front occupant of the vehicle
and the steering wheel, driver's side, and the
dashboard, passenger side to cushion their
for ward movement. When driving
, keep the glove box closed.
Other wise, this could cause injury in the
event of an accident or sudden braking.
Lateral airbags
Deployment
The lateral airbags are deployed unilaterally in
the event of a serious side impact applied to all
or part of the side impact zone, perpendicular
to the longitudinal centreline of the vehicle on a
horizontal plane and directed from the outside
towards the inside of the vehicle.
The lateral airbag inflates between the front
occupant's abdomen and head and the
associated door trim panel.
Curtain airbags
(row 2 and 3)
Feel , Shine , Business Lounge
If fitted to your vehicle, this is a system that
contributes towards greater protection for the
passengers (with the exception of the centre
seats) in the event of a serious side impact in
order to limit the risk of injury to the side of the
head.
Each curtain airbag is built into the pillars and
the upper passenger compartment area. If fitted to your vehicle, this is a system that
protects the driver and front passenger in the
event of a serious side impact, in order to limit
the risk of injury to the chest, between the
abdomen and head.
Each lateral airbag is fitted in the seat backrest
frame, door side.
Safety