CITROEN DISPATCH SPACETOURER 2021 Handbook (in English)

9
Eco-driving
Optimising the driving range (Electric)
The vehicle’s electrical consumption depends
heavily on the route, the vehicle speed and your
driving style.
Try to remain in the "ECO" zone on the power
indicator, by driving smoothly and maintaining a
steady speed.
Anticipate the need to slow down, and brake
smoothly, whenever possible using engine
braking with the regenerative braking function,
which will move the power indicator into the
"CHARGE" zone.

10
Instruments
Instrument panel
Speedometer

Analogue speedometer (mph or km/h).
Indicators and displays

With LCD text or matrix display

1.Fuel gauge
2. Engine coolant temperature indicator
With matrix display (Electric)

1.Thermal comfort consumption indicator
2. Charge level indicator
With LCD display

With LCD text display

With matrix display

With matrix display (Electric)

When travelling abroad, you may need to
change the distance
unit: the speed must
be displayed in the country’s official unit (mph
or km/h). The unit is changed via the screen's
configuration menu, with the vehicle
stationary.

11
Instruments
11.Cruise control or speed limiter settings
Display of speed limit signs
2. Gear shift indicator (Diesel)
Gear with an automatic gearbox (Diesel) or
Drive selector position (Electric)
3. Digital speedometer (mph or km/h) with LCD
and LCD text instrument panel (Diesel)
Display area with matrix instrument panel:
alert or function status message, trip
computer, digital speedometer (mph or km/h),
power flow/vehicle charge state (Electric),
etc.
4. Service indicator, then total distance recorder
(miles or km)
Trip distance recorder (miles or km) (Diesel)
Remaining range/Driving mode selected
(Electric)
Display area with LCD text instrument
panel: alert or function status message, trip
computer, etc.
5. Engine coolant temperature indicator
6. Engine oil level indicator
7. Fuel gaugeControl buttons

With LCD display

With LCD text display

With matrix display

With matrix display (Electric)

A.Resetting the service indicator.
Temporary reminder of servicing information.
Reminder of driving range with the AdBlue
®
system.
Depending on version: go back up a level or
cancel the current operation. B.
General lighting dimmer.
Depending on version: browse a menu or list,
or change a value.
C. Resetting the trip distance recorder.
Depending on version: enter the configuration
menu (long press), confirm a choice (short
press).
D. Reminder of servicing information or driving
range with the SCR system and the
AdBlue®.
Resetting the selected function (service
indicator or trip distance recorder).
Depending on version: enter the configuration
menu (long press), confirm a choice (short
press).
With the touch screen, it is also possible
to adjust the lighting dimmer.
Rev counter

Rev counter (x 1000 rpm).
Power indicator (Electric)

Power indicator CHARGE, ECO, POWER or
NEUTRAL.

12
Instruments
For more information on the Indicators,
please refer to the corresponding
section.
Warning and indicator
lamps
Displayed as symbols, the warning and indicator
lamps inform the driver of the occurrence of a
malfunction (warning lamps) or of the operating
status of a system (operation or deactivation
indicator lamps). Certain lamps light up in two
ways (fixed or flashing) and/or in several colours.
Associated warnings
The illumination of a lamp may be accompanied
by an audible signal and/or a message displayed
in a screen.
Relating the type of alert to the operating status
of the vehicle allows you to determine whether
the situation is normal or whether a fault has
occurred: refer to the description of each lamp
for further information.
When the ignition is switched on
Certain red or orange warning lamps come on
for a few seconds when the ignition is switched
on. These warning lamps should go off as soon
as the engine is started.
For more information on a system or a function,
refer to the corresponding section.
Persistent warning lamp
If a red or orange warning lamp comes on, there
may be fault which needs further investigation.
If a lamp remains lit
The references (1), (2) and (3) in the warning
and indicator lamp description indicate whether
you should contact a qualified professional in
addition to the immediate recommended actions.
(1): You must stop the vehicle .
Stop as soon as it is safe to do so and switch off
the ignition.
(2): Contact a CITROËN dealer or a qualified
workshop.
(3): Go to a CITROËN dealer or a qualified
workshop.
List of warning and
indicator lamps
Red warning/indicator lamps
STOP
Fixed, associated with another warning
lamp, accompanied by the display of a
message and an audible signal.
A serious fault with the engine, braking system,
power steering or automatic gearbox or a major
electrical fault has been detected.
Carry out (1) and then (2).
Maximum engine coolant temperatureor Fixed (warning lamp or LED),
with the needle in the red zone
(depending on version).
The temperature of the cooling system is too
high.
Carry out (1), then wait until the engine has
cooled down before topping up the level, if
necessary (Diesel). If the problem persists, carry
out (2).
Engine oil pressureFixed.
There is a fault with the engine lubrication
system.
Carry out (1) and then (2).
System malfunction (Electric)Fixed.
A fault involving the electric motor or
traction battery has been detected.
Carry out (1) and then (2).
Cable connected (Electric)Fixed when the ignition is switched on.
The charging cable is connected to the
vehicle's connector.
Fixed when the ignition is switched on,
accompanied by a message.
It is not possible to start the vehicle while the
charging cable is connected to the vehicle’s
connector.
Disconnect the charging cable and close the
flap.

13
Instruments
1Battery chargeFixed.
The battery charging circuit has a fault
(dirty or loose terminals, slack or cut alternator
belt, etc.).
Clean and retighten the terminals. If the warning
lamp does not go off when the engine is started,
carry out (2).
Seat belts not fastened/unfastenedFixed or flashing, accompanied by
an increasing audible signal.
A seat belt has not been fastened or has been
unfastened (depending on version).
Door openFixed, associated with a message
identifying the access.
An audible signal supplements the alert if the
speed is higher than 6 mph (10
km/h).
A door, the boot, the tailgate or the tailgate
screen is still open (depending on version).
Close the access.
If your vehicle is equipped with a right-hand
hinged door, its opening will not be indicated by
this warning lamp.
Electric parking brakeFixed.
The electric parking brake is applied.
Flashing.
Application/release is faulty.
Carry out (1): park on flat ground (on a level
surface).
With a manual gearbox, engage a gear. With an automatic gearbox or drive selector,
select mode
P.
Switch off the ignition and carry out (2).
Manual parking brakeFixed.
The parking brake is applied or not
properly released.
BrakingFixed.
The brake fluid level in the braking circuit
has dropped significantly.
Carry out (1), then top up with fluid that complies
with the manufacturer's recommendations. If the
problem persists, carry out (2).
Fixed.
The electronic brake force
distribution

(EBFD) system is faulty.
Carry out (1) and then (2).
Orange warning/indicator lamps
Service
Temporarily on, accompanied by the display of a message.
One or more minor faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed on the instrument panel.
You may be able to deal with some faults
yourself, such as changing the battery in the
remote control.
For other faults, such as with the tyre under-
inflation detection system, carry out (3).
Fixed, accompanied by the display of a
message.
One or more major faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed on the instrument panel, then carry
out (3).
Fixed, accompanied by the message
"Parking brake fault".
Automatic release of the electric parking brake is
unavailable.
Carry out (2).
Service warning lamp fixed and
service spanner flashing then
fixed.
The servicing interval has been exceeded.
The vehicle must be serviced as soon as
possible.
Only with BlueHDi Diesel engines.
Anti-lock Braking System (ABS)Fixed.
The anti-lock braking system has a fault.
The vehicle retains conventional braking.
Drive carefully at reduced speed, then carry out
(3).
AdBlue® (Euro 6.1)Fixed, on switching on the ignition,
accompanied by an audible signal and a
message indicating the driving range.
The driving range is between 1,500 and 370
miles (2,400 and 600
km).

14
Instruments
You must quickly top up the AdBlue®, or carry
out (3).
AdBlue® warning lamp flashing and
Service warning lamp fixed,
accompanied by an audible signal and a
message indicating the driving range.
The driving range is less than 375 miles
(600

km).
You must top up the AdBlue
® to avoid a
breakdown, or carry out (3).
AdBlue® warning lamp flashing and
Service warning lamp fixed,
accompanied by an audible signal and a
message indicating that starting is prevented.
The AdBlue
® tank is empty: the legally required
engine immobiliser system prevents the engine
from starting.
To restart the engine, top up the AdBlue
®, or
carry out

(2).
You must add at least 5 litres of

AdBlue® to its
tank.
AdBlue® (Euro 6.2/6.3)On for around 30 seconds when starting
the vehicle, accompanied by a message
indicating the driving range.
The driving range is between 1,500 and 500
miles (2,400 and 800
km).
Top up the AdBlue
®.Fixed, on switching on the ignition,
accompanied by an audible signal and a
message indicating the driving range.
The driving range is between 500 and 62 miles
(800 and 100
km). Promptly top up the AdBlue
®, or carry out (3).Flashing, accompanied by an audible
signal and a message indicating the
driving range.
The driving range is less than 62 miles (100
km).
You must top up the AdBlue
® to avoid engine
starting being prevented , or carry out
(3).
Flashing, accompanied by an audible
signal and a message indicating that
starting is prevented.
The AdBlue
® tank is empty: the legally required
engine immobiliser system prevents the engine
from starting.
To restart the engine, top up the AdBlue
® or carry
out (2).
It is essential to add at least 5 litres of AdBlue
®
to the tank.
SCR emissions control system (BlueHDi)Fixed when the ignition is
switched on, accompanied
by an audible signal and a message.
A malfunction involving the SCR emissions
control system has been detected.
This alert disappears once the exhaust
emissions return to normal levels.
Flashing AdBlue® warning
lamp on switching on the
ignition, with the Service and Engine self-
diagnostics warning lamps on fixed, accompanied by an audible signal and a
message indicating the driving range.
Depending on the message displayed, it may be
possible to drive for up to 685
miles (1,100 km)
before the engine immobiliser is triggered.
Carry out (3) without delay, to avoid starting
being prevented.
Flashing AdBlue® warning
lamp on switching on the
ignition, with the Service and Engine self-
diagnostics warning lamps on fixed,
accompanied by an audible signal and a
message indicating that starting is prevented.
The engine immobiliser prevents the engine
from restarting (over the authorised driving limit
after confirmation of an emissions control system
malfunction).
To start the engine, carry out (2).
Engine self-diagnosis systemFlashing.
The engine management system has a
fault.
There is a risk that the catalytic converter will be
destroyed.
Carry out (2) without fail .
Fixed.
The emission control system has a fault.
The warning lamp should go off when the engine
is started.
Carry out (3) quickly.
Fixed.
A minor engine fault has been
detected.

15
Instruments
1Carry out (3).Fixed.
A major engine fault has been
detected.
Carry out (1) and then (2).
Deactivation of the automatic functions
(with electric parking brake)
Fixed.
The "automatic application" (on switching
off the engine) and "automatic release" (on
acceleration) functions are deactivated.
If automatic application/release is no longer
possible:
►

Start the engine.
►


Use the control lever to apply the parking
brake.
►


T

ake your foot fully off the brake pedal.
►

Hold the control lever pressed in the release
direction for between 10 and 15 seconds.
►


Release the control lever
.
►

Depress and hold the brake pedal.
►


Hold the control lever in the “Application”
direction for 2

seconds.
►

Release the control lever and the brake
pedal.
Malfunction (with electric parking brake)Fixed, accompanied by the
message "Parking brake fault".
The vehicle cannot be immobilised with the
engine running. If manual application and release commands are
not working, the electric parking brake control
lever is faulty.
The automatic functions must be used at all
times and are automatically re-enabled in the
event of a control lever fault.
Carry out (2).
Fixed, accompanied by the
message "Parking brake
fault".
The parking brake is faulty: manual and
automatic functions may not be working.
When stationary, to immobilise the vehicle:
►

Pull and hold the control lever for
approximately 7 to 15 seconds, until the indicator
lamp comes on on the instrument panel.
If this procedure does not work, secure the
vehicle:
►


Park on a level surface.
►


With a manual gearbox, engage a gear
.
►

With an automatic gearbox or drive selector
,
select

P, then place the supplied chock against
one of the wheels.
Then carry out (2).
BrakingFixed.
A minor fault with the braking system has
been detected.
Drive carefully.
Carry out (3).
Collision Risk Alert/Active Safety BrakeFlashing.
The system activates and brakes the
vehicle momentarily to reduce the speed of
collision with the vehicle in front.
Fixed, accompanied by a message and
an audible signal.
The system has a fault.
Carry out (3).
Fixed, accompanied by the display of a
message.
The system has been deactivated via the vehicle
configuration menu.
Dynamic stability control (DSC) and anti-
slip regulation (ASR)
Flashing.
The DSC/ASR adjustment is activated if
there is a loss of grip or trajectory.
Fixed.
The DSC/ASR system has a fault.
Carry out (3).
Emergency brake malfunction (with
electric parking brake)
Fixed, accompanied by the
message "Parking brake fault".
Emergency braking does not deliver optimal
performance.
If automatic release is not available, use manual
release or carry out (3).

16
Instruments
Hill start assistFixed, accompanied by the
message "Anti roll-back system
fault".
The system has a fault.
Carry out (3).
Dynamic stability control (DSC)/Anti-slip
regulation (ASR)
Fixed.
The system is deactivated.
The DSC/ASR system is reactivated
automatically when the vehicle is started, and
from around 31 mph (50
km/h).
Below 31 mph (50
km/h), you can reactivate it
manually.
Under-inflationFixed, accompanied by an audible signal
and a message.
The pressure in one or more tyres is too low.
Check the pressure of the tyres as soon as
possible.
Reinitialise the detection system after adjusting
the pressure.
Under-inflation warning lamp
flashing then fixed and Service
warning lamp fixed.
The tyre pressure monitoring system is faulty.
Under-inflation detection is no longer monitored.
Check the tyre pressures as soon as possible
and carry out (3).
Engine pre-heating (Diesel)Temporarily on (up to approximately 30 seconds in
severe weather conditions).
When switching on the ignition, if the weather
conditions and the engine temperature make it
necessary.
Wait until the warning lamp goes off before
starting.
When the warning lamp goes off, starting will
occur immediately if you press and hold:
–

the clutch pedal with a manual gearbox.
–


the brake pedal with an automatic gearbox.
If the engine does not start, make the engine
starting request again, while keeping your foot
on the pedal.
Front passenger airbag (ON)Fixed.
The front passenger airbag is activated.
The control is in the "ON" position.
In this case, do NOT install a "rearward
facing" child seat on the front passenger seat
- Risk of serious injury!
Front passenger airbag(OFF)Fixed.
The front passenger airbag is deactivated.
The control is in the "OFF" position.
You can install a "rearward facing" child seat,
unless there is a fault with the airbags (airbag
warning lamp on).
AirbagsFixed.
One of the airbags or seat belt
pyrotechnic pretensioners is faulty.
Carry out (3).
Low fuel levelor Fixed (warning lamp or LED)
and needle in the red zone
(depending on version), accompanied by an
audible signal and a message.
The audible signal and the message are
repeated with increasing frequency as the level
drops towards zero.
When it first comes on, there remains less than
8 litres of fuel in the tank.
Refuel without delay to avoid running out of fuel.
Never drive until completely empty, as
this could damage the emissions control and
injection systems.
Low traction battery level (Electric)
0 %
100
Fixed LED and needle in the red zone,
accompanied by an audible signal and a
message.
The state of charge of the traction battery is low.
View the remaining range.
Put the vehicle on charge as soon as possible.
Tortoise mode with limited driving range
(Electric)
Fixed.
The state of charge of the traction battery
is critical.
The engine power gradually decreases.

17
Instruments
1You must put the vehicle on charge.
If the warning lamp remains lit, carry out (2).
Pedestrian horn (Electric)Fixed.
Horn fault detected.
Carry out (3).
Presence of water in Diesel filterFixed (with LCD instrument panel).
The Diesel filter contains water.
Risk of damage to the injection system: carry out
(2) without delay.
Particle filter (Diesel)Fixed, accompanied by an audible signal
and a message about the risk of particle
filter blockage.
This indicates that the particle filter is beginning
to saturate.
As soon as the traffic conditions permit,
regenerate the filter by driving at a speed of at
least 37 mph (60 km/h) until the warning lamp
goes off.
Fixed, accompanied by an audible signal
and a message signalling that the additive
level in the particle filter is too low.
This indicates that the level in the additive tank
is low.
Carry out (3).
Power steeringFixed.
The power steering has a fault.
Drive carefully at moderate speed, then carry
out (3).
Rear foglampFixed.
The rear foglamp is lit.
Foot on the brakeFixed.
Insufficient or no pressure on the brake
pedal.
With the automatic gearbox or the drive selector,
it may be necessary to depress the brake pedal
to unlock the gearbox from mode N.
Foot on the clutchFixed.
Stop & Start: the change to START mode
is rejected because the clutch pedal is not fully
depressed.
Fully depress the clutch pedal.
Green warning/indicator lamps
Automatic wiping
Fixed.
Automatic windscreen wiping is activated.
Automatic headlamp dipping
Fixed.
The function has been activated
via the vehicle’s configuration menu.
The lighting control stalk is in the "AUTO"
position.
Stop & StartFixed.
When the vehicle stops, the Stop & Start
puts the engine into STOP mode.
Flashing temporarily.
STOP mode is momentarily unavailable
or START mode is automatically triggered.
Vehicle ready to drive (Electric)Fixed, accompanied by an audible signal
when it comes on.
The vehicle is ready to drive and the thermal
comfort systems are available.
The indicator lamp goes out upon reaching a
speed of approximately 3 mph (5
km/h) and
lights up again when the vehicle stops moving.
The lamp will go out when you turn off the
engine and exit the vehicle.
Blind spot monitoringFixed.
The function has been activated.
Lane departure warning systemFlashing, accompanied by an audible
signal.
A line is being crossed, right-hand side (or left-
hand side).
Turn the steering wheel in the opposite direction
to return to the correct trajectory.
Direction indicatorsFlashing with audible signal.
The direction indicators are on.
SidelampsFixed.
The lamps are on.

18
Instruments
Coolant temperature
indicator (Diesel)


With the engine running:
– In zone A, the temperature is correct.
– In zone B, the temperature is too high.
The associated warning lamp and the
STOP warning lamp light up in red on the
instrument panel, accompanied by the display of
a message and an audible signal.
You must stop the vehicle as soon as it is
safe to do so.
Wait a few minutes before switching off the
engine.
After switching off the ignition, carefully open the bonnet and check the coolant
level.
For more information on Checking
levels, refer to the corresponding
section.
Dipped beam headlampsFixed.
The lamps are on.
Front foglampsFixed.
The front foglamps are on.
Blue warning/indicator lamps
Main beam headlamps
Fixed.
The lamps are on.
Black/white warning lamps
Foot on the brake
Fixed.
Insufficient or no pressure on the brake
pedal.
With an automatic gearbox, with the engine
running, before releasing the parking brake, to
move out of position P.
Indicators
Service indicator
The service indicator is displayed on the
instrument panel. Depending on the vehicle
version:
–

the distance recorder display line indicates
the distance remaining before the next service
is due, or the distance travelled since it was due
preceded by the sign “-”. –


an alert message indicates the distance
remaining, as well as the period before the next
service is due or how long it is overdue.
Service spannerOn temporarily when the ignition is
switched on.
Between 620 and 1,860 miles (1,000 and 3,000
km) remain before the next service is due.
Fixed, when the ignition is switched on.
The next service is due in less than 620
miles (1,000 km).
Have your vehicle serviced very soon.
Service spanner flashingFlashing then fixed, when the
ignition is switched on.
(With BlueHDi Diesel engines, combined with the
Service warning lamp.)
The servicing interval has been exceeded.
Have your vehicle serviced as soon as possible.
Resetting the service indicator
The service indicator must be reset after each
service.
►

Switch off the ignition.



► Press and hold this button.
► Switch on the ignition; the distance recorder
display begins a countdown.
►

Release the button when =0

is displayed; the
spanner disappears.
If you have to disconnect the battery
following this operation, lock the vehicle
and wait at least 5 minutes for the reset to be
registered.
Retrieving the service information
The service information can be accessed at any
time.
►

Press this button.
The service information is displayed for a few
seconds, then disappears.
The distance indicated (in miles or kilometres) is calculated according to the
distance covered and the time elapsed since
the last service.
The alert may be triggered close to a due
date.