reset CITROEN DISPATCH SPACETOURER 2021 Handbook (in English)

284
CITROËN Connect Nav
► Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of
TMC
messages.
►

Configure the "T
raffic info " function in
the route settings list (Without, Manual or
Automatic).
I receive a warning about a "Danger area"
that is not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►

Zoom the map to show the exact location
of the "Danger area".

You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►

W
ait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available. The altitude is not displayed.
On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
►

W
ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►

Check that the online services are activated
(settings, contract).
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area. The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►


Have the aerial checked by a dealer
.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►
Press the "Update list" button in the "Radio
stations” secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►

Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
There may be an extended pause after
inserting a USB stick.
The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
► Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
► Start playback from the device.
Track names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
► Check that the telephone has Bluetooth
switched on.
► Check in the telephone settings that it is
"visible to all".
► Deactivate then reactivate the telephone’s
Bluetooth function.

285
CITROËN Connect Nav
12There may be an extended pause after
inserting a USB stick.
The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
►


Deactivate then reactivate the telephone’
s
Bluetooth function. The Bluetooth telephone is not compatible with
the system.
►

Y
ou can check the compatibility of the
telephone on the Brand's website (services).
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►
Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►
Check the Google
Android Auto or Apple
website to see which countries are supported.
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
► Reduce the ambient noise level (close
windows, turn down ventilation, slow down, etc.).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►

Select "Display SIM card contacts" or
"Display telephone contacts". The contacts are not listed in alphabetical
order

.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►
Modify the telephone directory display
settings.
The system does not receive SMS.
Bluetooth mode does not allow SMS text
messages to be sent to the system.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►


Modify the balance setting or the distribution
setting to obtain the desired sound quality

.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio

292
Alphabetical index
Remote control 29–35, 138
Remote functions
188
Remotely operable functions (Electric)

27, 86
Removing a wheel

210–212
Removing the mat

69
Replacing bulbs

212–213, 215, 217
Replacing fuses

217–218
Replacing the air filter

196
Replacing the oil filter

196
Replacing the passenger compartment filter

196
Reservoir, screenwash

195
Resetting the trip recorder

23
Reversing camera

154, 174, 176
Reversing lamp

215, 217
Roof bars

191
Roof rack

191
Running out of fuel (Diesel)

203
S
Safety, children 108, 110–112, 114,
122–124, 130, 131–132, 131–133
Saturation of the particle filter (Diesel)

196
Screen, instrument panel

24
Screen menu map

256
Screen, multifunction (with audio system)

238
Screenwash

94
Screenwash, front

94
Screenwash, rear

95
SCR (Selective Catalytic Reduction)

21, 197
Seat and bench seat, rear, fixed

57–58, 60–61
Seat and bench seat, rear, on rails
57–58, 62–64
Seat angle

49
Seat belts

104–107, 113
Seat belts, rear

106
Seat, bench front, 2-seat

51, 106
Seat, rear bench

57–58
Seats, electric

50–51
Seats, front

49–51
Seats, heated

52
Seat(s), individual, rear, on rails

64–66, 106
Seats, rear

58–64, 111
Selector, gear

146
Sensors (warnings)

154
Serial number, vehicle

236
Service indicator

18
Servicing

18, 195, 197
Settings, equipment

26
Settings, system

259, 282
Sidelamps

89, 213–215, 217
Side repeater

214
Silent vehicle warning sound
(Electric)

101, 137
Sliding side door, electric

34–35, 39–42
Sliding side door, hands-free

43–44
Sliding side window

74
Smartphone

27
Snow chains

153, 190, 210
Snow chains, link

190, 210
Socket, 12 V accessory

70
Socket, 220 V

71
Socket, auxiliary

242, 255, 277
Socket, Jack

242, 277Speed limiter 156, 158–161
Speed limit recognition
157, 160,
162, 165–166
Speedometer

155
Sport mode

150
Stability control (ESC)

101, 103–104
Starting a Diesel engine

178
Starting the engine

138, 140
Starting the vehicle

139, 141, 145–148
Starting using another battery

141, 220
Station, radio

239, 252–253, 276
Stay, bonnet

192
Steering mounted controls,
audio

238, 250, 263
Steering wheel, adjustment

53
Stickers, customising ~ Stickers,
expressive

202
Stopping the vehicle

140–141, 146–148
Stop & Start

25, 79, 150–152,
178, 192, 196, 222
Storage

51, 57, 66–69
Storage compartments

69–70
Storage wells

66–68, 70
Stowing rings

72
Sunshine sensor

79
Super-fast charging (Electric)

187–188, 231
Suspension

197
Switching off the engine

138–140
Synchronising the remote control

37