CITROEN DISPATCH SPACETOURER DAG 2018 Handbook (in English)
Manufacturer: CITROEN, Model Year: 2018, Model line: DISPATCH SPACETOURER DAG, Model: CITROEN DISPATCH SPACETOURER DAG 2018Pages: 400, PDF Size: 16.99 MB
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139
General safety 
recommendations
Labels are attached in different places on 
your vehicle. They include safety warnings 
as well as identification information for 
your vehicle. Do not remove them: they 
are an integral part of your vehicle.
For any work on your vehicle, use a 
qualified workshop that has the technical 
information, skills and equipment required, 
all of which a CITROËN dealer is able to 
provide.We draw your attention to the following 
points:
-
 
T
 he fitting of electrical equipment 
or accessories not approved by 
CITROËN may cause excessive 
current consumption and faults and 
failures with the electrical system of 
your vehicle. Contact a CITROËN 
dealer for information on the range of 
recommended accessories.
-
 
A
 s a safety measure, access to 
the diagnostic socket, used for the 
vehicle's electronic systems, is 
reser ved strictly for CITROËN dealers 
or qualified workshops, equipped 
with the special tools required (risk 
of malfunctions of the vehicle's 
electronic systems that could cause 
breakdowns or serious accidents). 
The manufacturer cannot be held 
responsible if this advice is not 
followed.
-
 
A
 ny modification or adaptation not 
intended or authorised by CITROËN 
or carried out without meeting the 
technical requirements defined by 
the manufacturer will result in the 
suspension of the legal and contractual 
warranties. Installation of accessory radio 
communication transmitters
Before installing a radio communication 
transmitter, you must contact a CITROËN 
dealer for the specification of transmitters 
which can be fitted (frequency, maximum 
power, aerial position, specific installation 
requirements), in line with the Vehicle 
Electromagnetic Compatibility Directive 
(2004/104/EC).
Depending on country regulations, some 
safety equipment may be compulsory: 
high visibility safety vests, warning 
triangles, breathalysers, spare bulbs, 
spare fuses, fire extinguisher, first aid kit, 
mud flaps at the rear of the vehicle, etc.
5 
Safety  
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140
Hazard warning lamps
Visual warning with all of the direction 
indicators flashing to alert other road users to a 
vehicle breakdown, recovery or accident.
F 
W
 hen you press this button, all of the 
direction indicators flash.
It can operate with the ignition off.
Automatic operation of 
hazard warning lamps
When braking in an emergency, depending on 
the rate of deceleration, as well as when the 
ABS function is invoked or in the event of an 
impact, the hazard warning lamps come on 
automatically.
They switch off automatically the first time you 
accelerate.
F
 
Y
 ou can also switch them off by pressing 
the button.
Emergency or assistance 
callLocalised Emergency Call
In an emergency, press this 
button for more than 2   seconds.
The flashing green LED and 
the voice message confirm that 
the call has been made to the 
"Localised Emergency Call"* 
call centre.
Pressing this button again 
immediately cancels the call.
The green indicator lamp  
goes off.
The green indicator lamp remains on (without 
flashing) when communication is established.
It goes off at the end of the call.
"Localised Emergency Call" immediately 
locates your vehicle, contacts you in your own 
language**, and where necessary sends the 
appropriate public emergency services. In 
countries where the ser vice is not operational, 
or where the location ser vice has been 
expressly refused, the call is directed directly to 
the emergency services (112) without location.
**
 
A
s per the geographic coverage of 
"Localised Emergency Call", "Localised 
Assistance Call" and the official national 
language chosen by the owner of the 
vehicle.
 T
he list of countries covered and telematic 
ser vices is available from dealers or on the 
website for your country.
*
 
I
n accordance with the general conditions 
of use for the ser vice available from dealers 
and subject to technological and technical 
limitations. 
Safety  
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141
Geo-location
Press this button for more than 
2  seconds to request assistance 
if the vehicle breaks down.
A voice message confirms that the call has 
been made**. Pressing this button again 
immediately cancels the request.
The cancellation is confirmed by a voice 
message.
If an impact is detected by the airbag 
control unit, and independently of the 
deployment of any airbags, an emergency 
call is made automatically.Operation of the system
When the ignition is switched on, 
the green indicator lamp comes 
on for 3
  seconds indicating that 
the system is operating correctly.
For all countries except Russia, Belarus 
and Kazakhstan. The red indicator lamp flashes 
then goes off: there is a system 
fault.
The red indicator lamp is on continuously: 
replace the back-up battery.
For Russia, Belarus and Kazakhstan. The red indicator lamp is on 
continuously: there is a system 
fault.
The red indicator lamp flashes: replace the 
back-up battery.
In either case, the emergency and assistance 
calls may not function.
Contact a qualified repairer as soon as 
possible. The fault with the system does not prevent 
the vehicle being driven.
Localised Assistance Call
** As per the geographic coverage of 
"Localised Emergency Call", "Localised 
Assistance Call" and the official national 
language chosen by the owner of the 
vehicle.
 T
he list of countries covered and telematic 
ser vices is available from dealers or on the 
website for your country. You can deactivate geo-location by 
simultaneously pressing the "Localised 
Emergency Call" and "Localised Assistance 
Call" buttons, followed by a press on "Localised 
Assistance Call" to confirm.
To reactivate geo-location, simultaneously 
press the "Localised Emergency Call" and 
"Localised Assistance Call" buttons again, 
followed by a press on "Localised Assistance 
Call" to confirm.
If you purchased your vehicle outside the 
Brand network, we invite you to have a 
dealer check the configuration of these 
ser vices and, if desired, modify it to suit 
your wishes. In a multi-lingual country, 
configuration is possible in the official 
national language of your choice.
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Safety  
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142
Horn
F Press the central part of the steering wheel.
Electronic stability control 
(ESC)
Electronic stability control integrating the 
following systems:
- 
a
 nti-lock braking system (ABS) and 
electronic brake force distribution (EBFD),
-
 em
ergency braking assistance (EBA),
-
 
w
 heel anti-slip regulation (ASR) or traction 
control,
-
 d
ynamic stability control (DSC).
For technical reasons, particularly to 
improve the quality of telematic ser vices to 
customers, the manufacturer reserves the 
right to carry out updates to the vehicle's 
on-board telematic system.
If you benefit from the Citroën Connect 
Box offer with the SOS and assistance 
pack included, there are additional 
ser vices available to you in your 
MyCITROËN personal space, via the 
Internet website for your country.
Definitions
Anti-lock braking system (ABS) 
and electronic brake force 
distribution (EBFD)
This system improves the stability and 
manoeuvrability of your vehicle when braking 
and contributes towards improved control on 
corners, in particular on poor or slippery road 
surfaces.
The ABS prevents wheel lock in the event of 
emergency braking.
The electronic brake force distribution system 
(EBFD) manages the braking pressure wheel 
by wheel. 
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Emergency braking assistance 
(EBA)
In an emergency, this system permits the 
optimum braking pressure to be reached 
more quickly, therefore reducing the stopping 
distance.
It is triggered in relation to the speed at which 
the brake pedal is pressed. The effect of this is 
a reduction in the resistance of the pedal and 
an increase in braking efficiency.
Anti-slip regulation (ASR)
The ASR system (also known as Traction 
Control) optimises traction in order to limit 
wheel slip by acting on the brakes of the driving 
wheels and on the engine. It also improves 
the directional stability of the vehicle on 
acceleration.
Dynamic stability control (DSC)
If there is a difference between the path 
followed by the vehicle and that required by 
the driver, the DSC monitors each wheel and 
automatically acts on the brake of one or more 
wheels and on the engine to return the vehicle 
to the required path, within the limits of the laws 
of physics.
Intelligent traction control
If your vehicle has this system, it features a 
system to help driving on snow: intelligent 
traction control.
This system detects situations of difficult 
sur face grip that could make it difficult to move 
off or make progress on deep fresh snow or 
compacted snow.
In these situations, the intelligent traction 
control  limits the amount of wheel spin to 
provide the best traction and trajectory control 
for your vehicle.
The use of snow tyres is strongly 
recommended on sur faces offering low 
levels of grip.
Anti-lock braking system 
(ABS) and electronic brake 
force distribution (EBFD) 
The fixed illumination of this warning 
lamp indicates that there is a fault 
with the ABS. If this warning lamp comes on, in 
conjunction with the STOP
 and 
ABS warning lamps, an audible 
signal and a message, it means 
that the electronic brake force 
distribution (EBFD) is defective.
You must stop as soon as it is 
safe to do so.
In both cases, have the system 
checked by a CITROËN dealer or 
a qualified workshop as soon as 
possible.
When changing wheels (tyres and rims), 
ensure that these are approved for your 
vehicle.
Normal operation of the ABS may make 
itself felt by slight vibrations of the brake 
pedal.
If you need to brake in an emergency, 
press the brake pedal ver y firmly and 
keep the pressure applied.
After an impact, have the system checked 
by a CITROËN dealer or a qualified 
workshop.
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Safety  
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Dynamic stability control (DSC) 
and anti-slip regulation (ASR)
Activation
These systems are activated automatically 
every time the vehicle is started.
As soon as they detect a problem of grip or 
trajectory, these systems act on the operation 
of the engine and brakes. This is indicated by the warning 
lamp flashing in the instrument 
panel.
Deactivation
In exceptional conditions (moving a vehicle that 
is bogged down in mud, stuck in snow, on loose 
soil, etc.), it may prove useful to deactivate the 
DSC/ASR systems, so that the wheels can 
move freely and regain grip.
It is however recommended that the system be 
reactivated as soon as possible.
Press this button.
Or Place the knob in this position.
The indicator lamp for the button or 
thumbwheel comes on: the DSC/ASR system 
no longer acts on the operation of the engine.
Reactivation
These systems are reactivated automatically 
every time the ignition is switched off, or from 
around 30   mph (50   km/h).
However, below around 30
  mph (50   km/h) you 
can manually reactivate the systems. Press this button.
Or Place the knob in this position.
The indicator lamp for the button or for the 
thumbwheel goes off.
Operating fault
Illumination of the warning lamp 
accompanied by a message in the 
screen indicates a malfunction of 
these systems.
Contact a CITROËN dealer or a qualified 
workshop to have the system checked. 
Safety  
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Grip control
Special patented traction control system which 
improves traction on snow, mud and sand.
This system, the operation of which has been 
optimised for each situation, allows you to 
manoeuvre in most conditions of poor grip 
(encountered during touring use).
The accelerator pedal should be pressed 
sufficiently to allow the system to use the power 
of the engine. Operation at high engine speeds 
is completely normal.
Standard (ESC)
F Place the knob in this position.
ASR/DSC
These systems offer increased safety 
in normal driving, but they should not 
encourage the driver to take extra risks or 
drive at high speed.
It is in conditions of reduced grip (rain, 
snow, ice) that the risk of loss of grip 
increases. It is therefore important for your 
safety to keep these systems activated in 
all conditions, and particularly in difficult 
conditions.
The correct operation of these 
systems depends on obser vation of 
the manufacturer's recommendations 
regarding as much the wheels (tyres and 
rims), braking and electronic components 
as the assembly and repair procedures 
used by CITROËN dealers.
To benefit in full from the effectiveness 
of these systems in wintry conditions, 
the vehicle must be fitted with four snow 
tyres, allowing the vehicle to retain neutral 
behaviour on the road.
A five-position selector knob allows you to 
choose the setting best suited to the driving 
conditions encountered.
An indicator lamp associated with each mode 
comes on to confirm your choice.
Associated with all-seasons Peak 
Mountain Snow Flake tyres, this system 
offers a compromise between safety, grip 
and traction. These tyres  are efficient in 
winter and summer conditions. This mode is calibrated for a low level of wheel 
spin, based on the different levels of grip 
normally encountered on the road.
Every time the ignition is switched off, the 
system automatically resets to this mode.
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Snow 
F Place the knob in this position.
All terrain (mud, damp 
grass, etc.)
F Place the knob in this position.
This mode, when moving off, allows 
considerable spin on the wheel with the least 
grip to optimise clearing of the mud and to 
regain grip. At the same time, the wheel with 
the most grip is controlled in such a way as to 
transmit as much torque as possible.
When moving, the system optimises wheel spin 
to respond to the driver's requirements as fully 
as possible.
(mode active up to 50
 
mph (80
 
km/h))
Sand 
This mode allows little spin on the two driving 
wheels at the same time to allow the vehicle to 
move for ward and limit the risks of getting stuck 
in the sand.
(mode active up to 75   mph (120   km/h))F
 
P
 lace the knob in this position.
Do not use the other modes on sand as 
the vehicle may become stuck. You can deactivate the ASR 
and DSC systems by turning 
the knob to the " OFF" position.
The ASR and DSC systems will no longer act 
on the engine operation or the brakes in the 
event of an involuntary change of trajectory.
These systems are reactivated automatically 
from around 30   mph (50   km/h) or every time 
the ignition is switched on.
This mode adapts its strategy to the conditions 
of grip encountered for each of the two front 
wheels on moving off.
(mode active up to 30 mph (50 km/h)) 
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Seat belts
Front seat belts
Fastening
Unfastening
F Press the red button on the buckle.
F G uide the seat belt as it reels in.
The front seat belts are fitted with a 
pretensioning and force limiting system.
This system improves safety in the front 
seats in the event of a front or side impact. 
Depending on the severity of the impact, the 
pretensioning system instantly tightens the seat 
belts against the body of the passengers. The pretensioning seat belts are active when 
the ignition is on.
The force limiter reduces the pressure of the 
seat belt on the chest of the passenger, so 
improving their protection.
F
 
P
 ull the strap then insert the tongue in the 
buckle.
F  
C
 heck that the seat belt is fastened 
correctly by pulling the strap.
Driving recommendations
Your vehicle is designed principally to 
drive on tarmac roads but it allows you to 
occasionally drive on other less passable 
terrain.
However, it does not permit off-road 
driving such as:
-
 
c
rossing and driving on terrain which 
could damage the underbody or strip 
away components (fuel pipe, fuel 
cooler, etc.) due to obstacles or stones 
in particular,
-
 
d
riving on terrain with steep gradients 
and poor grip,
-
 
c
rossing a stream.
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Height adjustment
F To lower the attachment point, while moving control A downwards, slide the assembly 
down to the desired position.
F
 
T
 o raise the attachment point, slide the 
assembly up to the desired position.
The upper part of the diagonal strap 
should lie across the shoulder.
2-seat front bench seat
If your vehicle is fitted with a front bench seat, 
ensure that each belt is used with its correct 
buckle.
Do not interchange the driver's seat belt or 
buckle with the centre seat belt or buckle.
Rear seat belts
If your vehicle is fitted with a 3 -seat bench seat 
(one piece or 1/3 -2/3   split), these are fitted with 
three-point seat belts and inertia reels on the 
outer seats.
The centre seat has a seat belt guide and 
inertia reel, attached to the seat backrest. 
Safety