CITROEN DISPATCH SPACETOURER DAG 2018 Handbook (in English)
Manufacturer: CITROEN, Model Year: 2018, Model line: DISPATCH SPACETOURER DAG, Model: CITROEN DISPATCH SPACETOURER DAG 2018Pages: 400, PDF Size: 16.99 MB
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Select the language
 or Press Settings
 to display the 
primary page.
Press the " OPTIONS" button to go to the 
secondary page.
Select "Languages " to change the 
language.
Setting the date
 or  Press Settings
 to display the 
primary page.
Press the " OPTIONS" button to go to the 
secondary page. Select "
Setting the time- date".
Select " Date".
Press on this button to define the 
date.
Press " OK" to confirm.
Select the display format of the date.
Adjustment of the time and date is only 
available if "GPS synchronisation" is 
deactivated.
The change between winter and summer 
time is done by changing the time zone.
Setting the time
 or  Press Settings
 to display the 
primary page.
Press the " OPTIONS" button to go to the 
secondary page.
Select "Setting the time- date".
Select " Time".
Press this button to adjust the time 
using the virtual keypad.
Press " OK" to confirm.
Press this button to define the time 
zone. 
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Press "OK" to confirm.
The system does not automatically 
manage the change between winter and 
summer time (depending on country).
Colour schemes
As a safety measure, the procedure 
for changing the colour scheme is only 
possible when the vehicle is stationary .
 or  Press Settings
 to display the 
primary page. Select "
Color schemes ".
Select a colour scheme in the list 
then press " OK" to confirm.
Every time the colour scheme is changed, 
the system restarts, temporarily displaying 
a black screen.
Select the display format for the time 
(12 h / 24 h).
Activate or deactivate 
synchronisation with GPS (UTC).
Frequently asked 
questions
The following information groups together the 
answers to the most frequently asked questions 
concerning your audio system.
. 
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Navigation
QUESTIONRESPONSE SOLUTION
The route calculation is not 
successful. The guidance criteria may be in conflict with the current 
location (exclusion of toll roads on a toll road). Check the route settings in the "Navigation" menu.
The POIs do not appear. The POIs have not been selected. Select the POIs in the list of POIs.
The audible warning of "Danger 
areas" does not work. The audible warning is not active or the volume is too 
low. Activate the audible warning in the "Navigation" menu 
and check the voice volume in the audio settings.
The system does not suggest 
a detour around an incident on 
the route. The guidance criteria do not take account of TMC 
messages.
Select setting for the "Traffic info " function in the list of 
route settings (Without, Manual or Automatic).
I receive a "Danger zone" alert 
which is not on my route. Other than guidance, the system announces all "Danger 
zones" positioned in a cone located in front of the 
vehicle. It may provide an alert for "Danger zones" 
located on nearby or parallel roads. Zoom in on the map to see the exact position of the 
"Danger zone". Select "On the route" to no longer 
receive alerts other than navigation instructions or to 
reduce the time for the announcement.
Certain traffic jams along the 
route are not indicated in real 
time. On starting, it is several minutes before the system 
begins to receive the traffic information.
Wait until the traffic information is being received correctly 
(display of the traffic information icons on the map).
In certain countries, only major routes (motor ways, etc.) 
are listed for the traffic information. This is per fectly normal. The system is dependent on 
the traffic information available.
The altitude is not displayed. On starting, the initialisation of the GPS may take up to  3
  minutes to receive more than 4   satellites correctly.Wait until the system has started up completely so that 
there is GPS coverage by at least 4
  satellites.
Depending on the geographical environment (tunnel, 
etc.) or the weather, the conditions of reception of the 
GPS signal may vary. This behaviour is normal. The system is dependent on 
the GPS signal reception conditions.
My navigation is no longer 
connected. During start-up and in certain geographical areas, the 
connection may be unavailable. Check that the connected ser vices are activated 
(settings, contract). 
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Radio
QUESTIONRESPONSESOLUTION
The reception quality of the tuned radio station 
gradually deteriorates or the stored stations are not 
working (no sound, 87.5
  Mhz is displayed, etc.). The vehicle is too far from the transmitter of 
the station or no transmitter is present in the 
geographical area. Activate the "RDS" function by means of the 
short-cut menu to enable the system to check 
whether there is a more power ful transmitter in 
the geographical area.
The environment (hills, buildings, tunnels, 
basement car parks, etc.) block reception, 
including in RDS mode. This phenomenon is normal and does not 
indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for 
example when going through a car wash or into 
an underground car park). Have the aerial checked by a franchised dealer.
I cannot find some radio stations in the list of 
stations received.
The name of the radio station changes. The station is not received or has changed its 
name in the list.
Some radio stations send other information 
in place of their name (the title of the song for 
example).
The system interprets these details as the 
station name.Press on the "Update list" button in the "Radio 
stations" secondary menu.
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Media
QUESTIONRESPONSESOLUTION
Playback of my USB memory stick starts only 
after a very long wait (around 2
  to 3   minutes).Some files supplied with the memory stick 
may greatly slow down access to reading 
the memory stick (multiplication by 10
  of the 
catalogue time). Delete the files supplied with the memory stick 
and limit the number of sub-folders in the file 
structure on the memory stick.
The CD is ejected every time or is not played. The CD is upside down, cannot be read, does  not contain audio files or contains audio files of 
a format not recognised by the audio system.
The CD has been recorded in a format that is 
not compatible with the player (udf, etc.).
The CD is protected by an anti-pirating system 
not recognised by the audio system.Check that the CD is inserted in the player the 
right way up.
Check the condition of the CD: the CD cannot 
be played if it is too badly damaged.
Check the content in the case of a recorded CD: 
consult the advice in the "AUDIO" section.
The audio system CD does not read DVDs.
Due to insufficient quality, certain burned CDs 
will not be read by the audio system.
There is a long waiting period following the 
insertion of a CD or connection of a USB 
memory stick. Upon insertion of a new key, the system reads 
a certain amount of data (directory, title, artist, 
etc.). This may take from a few seconds to a few 
minutes.This is per fectly normal.
The CD sound is of poor quality. The CD used is scratched or of poor quality. Insert good quality CDs and store them in 
suitable conditions.
The audio settings (bass, treble, ambience) are 
unsuitable. Return bass and treble settings to 0, without 
selecting an ambience.
Some information characters in the currently 
playing media are not displayed correctly. The audio system does not display some types 
of characters.Use standard characters to name tracks and 
folders.
Playback of streaming files does not start. The connected device does not automatically  launch playback.Start playback from the device.
Names of tracks and playing time are not 
displayed on the audio streaming screen. The Bluetooth profile does not allow the transfer 
of this information. 
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Telephone
QUESTIONRESPONSESOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be  switched off or the telephone may not be visible.Check that your telephone has Bluetooth 
switched on.
Check in the telephone settings that it is "visible 
to all".
The Bluetooth telephone is not compatible with 
the system. You can check the compatibility of your 
telephone at the Brand's website (services).
The volume of the telephone connected in 
Bluetooth mode is inaudible. The sound depends on both the system and the 
telephone.Increase the volume of the audio system, to 
maximum if required, and increase the volume 
of the telephone if necessary.
Ambient noise affects the quality of the 
telephone call. Reduce the ambient noise level (close the windows, 
reduce the booster fan speed, slow down, etc.).
Some contacts are duplicated in the list. The options for synchronising contacts are  synchronising the contacts on the SIM card, the 
contacts on the telephone, or both. When both 
synchronisations are selected, some contacts 
may be duplicated.Select "Display SIM card contacts" or "Display 
telephone contacts".
The contacts are listed in alphabetical order. Some telephones offer display options. 
Depending on the settings chosen, contacts can 
be transferred in a specific order.Modify the telephone directory display settings.
The system does not receive SMS. The Bluetooth mode does not permit sending 
SMS text messages to the system.
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Settings
QUESTIONRESPONSESOLUTION
When changing the setting of treble and bass, 
the equalizer setting is deselected.
When changing the equalizer setting, the treble 
and bass settings are reset. The selection of an equalizer setting imposes 
the settings for treble and bass and vice-versa.
Modify the treble and bass or equalizer settings 
to obtain the desired musical ambience.
When changing the balance setting, distribution 
is deselected.
When changing the distribution setting, the 
balance setting is deselected. The selection of a distribution setting imposes 
the balance settings and vice-versa.
Modify the balance setting or the distribution 
setting to obtain the desired sound quality.
There is a difference in sound quality between 
the different audio sources. To allow for optimal listening quality, the 
audio settings can be tailored to different 
sound sources, which can generate audible 
differences when changing source.Check that the audio settings are adapted to 
the sources listened to. It is recommended 
that the audio settings (Bass, Treble, Balance) 
be adjusted to the middle position, select the 
"None" musical ambience and set the loudness 
correction to the "Active" position in CD mode or 
to the "Inactive" position in radio mode.
When the engine is off, the system stops after 
several minutes of use. When the engine is switched off, the system's 
operating time depends on the state of charge 
of the battery.
In normal off state, the system automatically 
goes into energy economy mode to maintain an 
adequate charge in the battery.Start the vehicle's engine to increase the charge 
of the battery.
The date and time cannot be set. Setting of the date and time is only available 
if the synchronisation with the satellites is 
deactivated.Settings menu/Options/Time-Date setting. 
Select the "Time" tab and deactivate the "GPS 
synchronisation" (UTC). 
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