service CITROEN DISPATCH SPACETOURER DAG 2020 Handbook (in English)

193
During the 30 minutes after topping up the
o il, the check per formed with the oil level
indicator in the instrument panel when the
ignition is switched on is not valid.
Brake fluid
The level of this fluid should be
close to the " MAX" mark. If not,
check the brake pad wear.
To know how often the brake fluid should be
replaced, refer to the manufacturer's servicing
schedule. If topping up, clean the cap before
replacing it. Use only DOT4 brake fluid
from a sealed canister.
F

A

dd more oil if necessary.
F

A

fter checking the level, carefully refit the oil
filler cap and the dipstick in its tube.
Power steering fluid
The level of this fluid should be
close to the " MAX" mark. With the
engine cold and the vehicle standing
on level ground, check this by
reading the level on the filler neck.
Engine coolant
Check the engine coolant level
regularly.
It is normal to top up this fluid
between two services.
The check and top-up must only be done with
the engine cold.
A low level presents a risk of serious damage
to the engine.
The level of this fluid should be close to the
" MAX " mark but should never exceed it.
If the level is close to or below the " MIN” mark,
it is essential to top up. the pressure to drop.
Once the pressure has dropped, remove the
cap and top up to the required level.
Screen and headlamp
washer fluid
Top up the reser voir when you next
stop the vehicle.
Fluid specification
The fluid must be topped up with a ready-to-
use mixture.
In winter (temperatures below zero), a liquid
containing an agent to prevent freezing must
be used which is appropriate for the prevailing
conditions, in order to protect the elements of
the system (pump, tank, ducts, jets, etc.).
When the engine is hot, the temperature of this
fluid is regulated by the fan.
In addition, as the cooling system is
pressurised, wait at least one hour after
switching off the engine before carrying out any
work.
To avoid the risk of scalding if you need to top
up in an emergency, wrap a cloth around the
cap and unscrew the cap by two turns to allow Filling with pure water is prohibited
under all circumstances (risk of freezing,
limestone deposits, etc.).
Diesel fuel additive (Diesel
with particle filter)
or
The minimum level in the particle
filter additive tank is indicated by
fixed illumination of this warning
lamp, accompanied by an audible
warning and a message warning that
the level of additive is too low.
7
Practical information

194
To p p i n g u p
This additive must be topped up without delay
by a CITROËN dealer or a qualified workshop.
AdBlue (BlueHDi)
An alert is triggered once the reser ve level is
reached.
For more information on the Indicators and in
particular the AdBlue range indicators, refer to
the corresponding section.
To avoid the vehicle being immobilised as per
regulations, you must top up the AdBlue tank.
For more information on AdBlue
® (BlueHDi) ,
and in particular on the supply of AdBlue, refer
to the corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
manufacturer's service schedule and according
to your engine.
Other wise, have them checked by a CITROËN
dealer or a qualified workshop. Only use products recommended by
CITROËN or products of equivalent quality
and specification.
In order to optimise the operation of
components as important as those in the
braking system, CITROËN selects and
offers very specific products.
12 V battery
The battery does not require any
maintenance.
However, check regularly that the
terminals are correctly tightened
(versions without quick release
terminals) and that the connections
are clean.
For more information on the precautions to
take before any work on the 12
V batter y,
refer to the corresponding section.
Versions equipped with Stop & Start are
fitted with a 12
V lead-acid battery of
specific technology and specification.
Its replacement should be carried out
only by a CITROËN dealer or a qualified
workshop.
Passenger compartment filter
Depending on the environment and
the use of the vehicle (e.g. dusty
atmosphere, city driving), change it
twice as often if necessar y .
A clogged passenger compartment
filter may have an adverse effect on
the per formance of the air conditioning
system and generate undesirable odours.
Air filter
Depending on the environment and
the use of the vehicle (e.g. dusty
atmosphere, city driving), change it
twice as often if necessar y .
Oil filter
Change the oil filter each time the
engine oil is changed.
Practical information

195
Particle filter (Diesel)
or The start of saturation of the particle
filter is signalled by the temporary
illumination of this warning lamp,
accompanied by a message warning
of the risk of the filter clogging up.
If the warning lamp stays on, this indicates
a low Diesel additive level.
For more information on Checking levels ,
refer to the corresponding section.
Following prolonged operation of the
vehicle at very low speed or at idle,
you may, in exceptional circumstances,
notice the emission of water vapour at the
exhaust on acceleration. This does not
affect the behaviour of the vehicle or the
environment. New vehicle
The first particle filter regeneration
operations may be accompanied by a
"burning" smell, which is per fectly normal.
Manual gearbox
The gearbox does not require any
maintenance (no oil change).
Automatic gearbox
The gearbox does not require any
maintenance (no oil change).
Electronic gearbox
The gearbox does not require any
maintenance (no oil change).
Brake pads
Brake wear depends on the style
of driving, particularly in the case
of vehicles used in town, over short
distances. It may be necessary to
have the condition of the brakes
checked, even between vehicle
services.Unless there is a leak in the circuit, a drop in
the brake fluid level indicates that the brake
pads are worn.
As soon as the traffic conditions permit,
regenerate the filter by driving at a speed of at
least 37 mph (60

km/h) until the warning lamp
goes off. After washing the vehicle, dampness, or
in wintry conditions, ice can form on the
brake discs and pads: braking efficiency
may be reduced. Make light brake
applications to dry and defrost the brakes.
Brake disc/drum wear
For any information on checking
brake disc/drum wear, contact a
CITROËN dealer or a qualified
workshop.
Parking brake
If excessive travel or a loss of
effectiveness of this system is
noticed, the parking brake must
be adjusted, even between two
services.
This system must be checked by a CITROËN
dealer or a qualified workshop.
7
Practical information

198
Keep AdBlue® out of the reach of children,
in its original container.
Procedure
Before starting the top-up procedure, ensure
that the vehicle is parked on a flat and level
sur face.
In wintry conditions, ensure that the
temperature of the vehicle is above -11
°C.
Otherwise the AdBlue
® may be frozen and so
cannot be poured into its tank. Park the vehicle
in a warmer area for a few hours to allow the
top-up to be carried out.
Never put the AdBlue
® into the Diesel fuel
tank.
If any AdBlue
® is splashed, or if there
are any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off
using a sponge and hot water. F

S
witch off the ignition and remove the key
from the switch to switch off the engine.
or
F
W
ith Keyless Entry and Starting, press the
" START/STOP " button to switch off the
engine.
Access to the AdBlue® tank
F From below, pull the black c ove r.
In certain conditions (high temperature, for
example), risks of the release of ammonia
cannot be excluded: do not inhale the vapour.
Vapours containing ammonia have an irritant
effect on mucous membranes (eyes, nose and
throat).
F

T

urn the blue cap 1/6 of a turn anti-
clockwise.
F

L

ift off the cap.
F

O

btain a container of AdBlue
®. After first
checking the use-by date, carefully read
the instructions for use on the label before
pouring the contents of the container into
the vehicle's AdBlue tank.
Or F

I
nsert the AdBlue
® pump nozzle and refill
the tank until the nozzle stops automatically.
F

A

fter refilling, carry out the same operations
in reverse order.
F

R

efit the black cover, starting
at the top.
F

F

or access to the AdBlue
® tank, open the
front left-hand door. To avoid over flowing the AdBlue
® tank:
•
T
op up between 10 and 13

litres using
AdBlue
® containers.
Or
•

D

o not continue after the nozzle’s first
automatic cut-off if you are refilling at a
service station.
Practical information

10
Connecting Apple® players
Connect the Apple® player to the USB port
using a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the
portable device connected (artists
/ albums /
genres

/ playlists).
The version of software in the audio system
may not be compatible with the generation of
your Apple
® p l aye r.
Information and advice
The CD player can play files with “.mp3”,
“.wma”, “.wav” and “.aac” file extensions, with a
bit rate of 32 to 320 Kbps.
It also supports TAG mode (ID3 tag, WMA
TAG) .
No other file types (“.mp”4, etc.) can be read.
Files of the ".wma" type should be to the wma
9 standard.
The sampling rates supported are 11, 22, 44
and 48 kHz. No other file types (“.mp4”, etc.) can be read.
Files of the ".wma" type should be to the wma
9 standard.
The sampling rates supported are 11, 22, 44
and 48 kHz.
File names should have fewer than 20
characters, avoiding special characters (e.g.
«
? ; ù) so as to avoid any reading or display
problems.
In order to be able to play a burned CDR or
CDRW, select standards ISO 9660 level 1, 2, or
Joliet, if possible, when burning the CD.
If the disc is burned in another format, it may
not be played correctly.
It is recommended that the same burning
standard be always used on an individual disc,
with the lowest speed possible (4x maximum)
for the best acoustic quality.
In the particular case of a multi-session CD, the
Joliet standard is recommended.
To protect the system, do not use a USB hub.
Use only USB memory sticks formatted
FAT 32 (File Allocation Table).
Via the USB port, the system can play audio
files with the extension ".mp3”, “.wma”, “.wav”,
“.cbr”, “.vbr" with a bit rate of 32 to 320 Kbps. It is recommended that you use genuine
Apple
® USB cables for correct operation.
Telephone
Pairing a Bluetooth®
telephone
As a safety measure and because they
require prolonged attention on the part
of the driver, the operations for pairing
of the Bluetooth mobile telephone with
the Bluetooth hands-free system of your
audio system must be carried out with the
vehicle stationary and the ignition on.
Activate the telephone's Bluetooth
function and ensure that it is "visible to all"
(telephone configuration).
The services available depend on
the network, the SIM card and the
compatibility of the Bluetooth telephone
used.
Check the instructions for your telephone
and with your ser vice provider for the
ser vices to which you have access.
Bluetooth® audio system

13
The system offers to connect the telephone
with 3 profiles:
- "Telephone " (hands-free kit, telephone
only),
-
"Audio streaming " (streaming: wireless
playing of the audio files on the telephone),
-
"Internet data ".
Select one or more profiles.
Press " OK" to confirm.
The ability of the system to connect to just
one profile depends on the telephone.
All three profiles may connect by default.
The services available depend on
the network, the SIM card and the
compatibility of the Bluetooth devices
used. Check the user guide for the
telephone and with the service provider
for the available services.
The profiles compatible with the system
are: HFP, OPP, PBAP, A 2DP, AVRCP,
MAP and PAN.
Go to the Brand's website for more information
(compatibility, additional help, etc.).Managing paired telephones
This function allows the connection or
disconnection of a device as well as the
deletion of a pairing.
Press Telephone to display the
primary page.
Press the " TEL" button to go to the secondary
page.
Press "Bluetooth connection " to
display the list of paired devices.
Press on the name of the telephone
chosen in the list to disconnect it.
Press again to connect it.
Deleting a telephone
Press the basket at the top right
of the screen to display a basket
alongside the telephone chosen.
Press the basket alongside the
telephone chosen to delete it.
Making a call
Using the telephone is not recommended
while driving.
Parking the vehicle.
Make the call using the steering mounted
controls.
Calling a new number
Press Telephone to display the
primary page.
Enter the phone number using the
digital keypad.
Or
Press "End call".
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.
Make a short press on the steering
mounted PHONE button to accept
an incoming call.
And Make a long press
on the steering mounted PHONE
button to reject the call.
.
CITROËN Connect Radio

19
Telephone
QUESTIONANSWERSOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be visible.Check that the telephone has Bluetooth
switched on.
Check in the telephone settings that it is "visible
to all".
The Bluetooth telephone is not compatible with
the system. It is possible to check the compatibility of the
telephone on the Brand's website (services).
Android Auto and CarPlay do not work. Android Auto and CarPlay may not activate if
the USB cables are of poor quality.Use authentic USB cables to ensure
compatibility.
The volume of the telephone connected in
Bluetooth mode is inaudible. The sound depends on both the system and the
telephone.Increase the volume of the audio system, to
maximum if required, and increase the volume
of the telephone if necessary.
Ambient noise affects the quality of the
telephone call. Reduce the ambient noise level (close windows,
reduce ventilation, slow down, etc.).
The contacts are not listed in alphabetical order. Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.Change the telephone directory display settings.
.
CITROËN Connect Radio

2
The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-
abrasive cloth (e.g. spectacles cloth) with
no additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently
in the side bars or in the upper bar of the touch
screen (depending on equipment):
-

R
eminder of the air conditioning information
(depending on version), and direct access to
the corresponding menu.
-

G
o directly to the selection of the audio
source, to the list of radio stations (or list of
titles depending on the source).
-

G
o to the "Notifications" of messages,
emails, map updates and, depending on the
services, the navigation notifications.
-

G
o to the settings for the touch screen and
the digital instrument panel. Selection of the audio source (depending on
equipment):
-

F
M/DAB/AM radio stations (depending on
equipment).
-

T
elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
-

U
SB memory stick.
-

M
edia player connected via the auxiliary
socket (depending on equipment).
-

C
D player (depending on equipment).
-
V

ideo (depending on equipment).Using the "Settings" menu, create a profile
for just one person or a group of people
with common interests, with the possibility
of entering a multitude of settings (radio
presets, audio settings, navigation history,
contact favourites, etc.)
; these settings
are taken into account automatically.
In very hot conditions, the volume may
be limited to protect the system. It may go
into standby (screen and sound off) for at
least 5


minutes.
The return to normal takes place when
the temperature in the passenger
compartment has dropped.
Steering mounted controls
Voice commands :
This control is located on the
steering wheel or at the end of the
lighting control stalk (depending on
equipment).
Short press, system voice
commands.
Long press, smartphone voice
commands via the system.
Increase volume.
CITROËN Connect Nav

14
AndPress this button to enter the value
for "Longitude " using the virtual
keypad.
TMC (Traffic Message
Channel)
TMC (Traffic Message Channel)
messages are linked to a European
standard on the broadcasting of traffic
information via the RDS system on FM
radio, transmitting traffic information in
real time.
The TMC information is then displayed
on a GPS Navigation system map and
taken into account straight away during
navigation, so as to avoid accidents, traffic
jams and closed roads.
The display of danger zones depends on
the legislation in force and subscription to
the service.
Connected navigation
Depending on version
Depending on the equipment level of the
vehicle
Network connection provided by
the vehicle
OR
Network connection provided by
the user
For the list of eligible smartphones, go to
the Brand's national website.
Connected navigation
connection
Network connection provided by
the vehicle
The system is automatically
connected to the internet, to the
connected ser vices, and does not
require a connection provided by the
user via their smartphone.
Network connection provided by
the user
Connect a USB cable.
The smartphone charges when
connected by the USB cable.
USB connection
Activate the Bluetooth function on
the telephone and ensure that it is
visible to all (see the "Applications"
section).
Bluetooth connection
This function is only available if it has been
activated either via the "Notifications" or
via the "Applications" menu. Press " Notifications ".
Select Wi-Fi to activate it.
Activate and enter settings for sharing
the smartphone connection.
Wi-Fi connection Select a Wi-Fi network found by the
system and connect.
CITROËN Connect Nav

15
ORPress Applications to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Wi- Fi network
connection ".
Select the " Secured" or "Not
secured " or "Stored " tab.
Select a network.
Using the virtual keypad, enter the
" Key " for the Wi-Fi network and the
" Password ". The ser vices offered with connected
navigation are as follows.
A Connected Services pack:
-


Weather,
-

F
illing stations,
-
C

ar park,
-


Tr a f f i c ,
-

P
OI local search.
A Danger zone pack (as an option).
Settings specific to
connected navigation
Press the " MENU" button to go to the
secondary page. Select "
Settings ".
Select " Map".
Press " OK" to start the connection.
Usage restrictions:
-
W

ith CarPlay
®, connection sharing is
only with a Wi-Fi connection.
-
W

ith MirrorLink
TM, connection sharing
is only with a USB connection.
The quality of ser vices depends on the
quality of the network connection. With the arrival of "TOMTOM
TR AFFIC", the ser vices will be
available.
Processes and standards are constantly
changing ; for the communication process
between the smartphone and the system
to work correctly, it is recommended to
update the operating system of the
smar tphone as well as the date and
time of the smar tphone and of the
system.
Press Navigation to display the
primary page. Activate or deactivate:
-
"
Allow declaration of danger
zones ".
- "
Guidance to final destination
on foot "
- "
Display recommended
speed ”
These settings must be made
according to each profile.
Select " Alerts".
Activate or deactivate:
- "
Advise of car park nearby ",
" Filling station alert ", "Risk
areas alert ", "Accident black
spot alert " then select the
alert symbol, " Give an audible
warning ", "Advise proximity
of POI 1 ", "Advise proximity of
POI 2 ".
To have access to connected navigation,
select the option: " Authorise sending
information " in "Settings".
.
CITROËN Connect Nav