CITROEN DISPATCH SPACETOURER DAG 2021 Handbook (in English)

179
Practical information
7

► With a conventional key, insert the key into
the filler cap, then turn the key to the left.


► Unscrew and remove the filler cap, then
place it on the holder located on the fuel filler
flap.
►

Insert the nozzle and push it in fully (while
pushing on the metal valve A

).
►

Fill the tank. Do not continue past the
third cut-off of the nozzle, as this may cause
malfunctions.
► Put the filler cap back in place and close it by
turning to the right.
►

Push the fuel filler flap to close it (your
vehicle must be unlocked).


If the vehicle is equipped with a sliding
door on its left-hand side, do not open it
while the fuel filler flap is open (risk of
damaging the fuel filler flap and the sliding
door and risk of injuring the person filling up).
If the fuel filler flap is open and you try to
open the left-hand side door, a
mechanism prevents it from being opened.
The door can be opened half-way, however.
With a mechanical door, close the fuel filler
flap to regain use of the door.
With an electric door, to be able to use it
correctly, close the fuel filler flap and then
press an opening control.
The vehicle is fitted with a catalytic converter,
which helps to reduce the level of harmful
emissions in the exhaust gases.
If you have put in the wrong fuel for
your vehicle, you must have the fuel
tank drained and filled with the correct fuel
before starting the engine.
Fuel cut-off
Your vehicle is fitted with a safety system that
cuts off the supply of fuel in the event of an
impact.
Diesel misfuel prevention
Mechanical device which prevents filling the tank
of a Diesel vehicle with petrol. It helps avoid the
risk of engine damage that can result from filling
with the wrong fuel.
Located in the filler neck, the misfuel prevention
device appears when the filler cap is removed.


When a petrol filler nozzle is introduced into the
fuel filler neck of your Diesel vehicle, it comes
into contact with the flap. The system remains
closed and prevents filling.

180
Practical information
High-pressure washing
To avoid damaging the electrical
components, it is expressly prohibited to
use high-pressure washing in the engine
compartment or under the body.
Do not use a pressure greater than 80 bar
when washing the bodywork.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!
Traction battery
This battery stores the energy that powers
the electric motor and the thermal comfort
equipment in the passenger compartment. It is
discharged during use, and must therefore be
regularly recharged. There is no need to wait
for the traction battery to fall to its reserve level
before recharging.
Battery life may vary according to the type of
driving, the route, thermal comfort equipment
usage and battery component ageing.
The traction battery ageing process is influenced by multiple factors, including
climate conditions, the distance travelled and
how often it has been fast-charged.
Do not persist but introduce a Diesel type
filler nozzle.
It is still possible to use a fuel can to fill
the tank slowly.
In order to ensure a good flow of fuel, do
not place the nozzle of the fuel can in direct
contact with the flap of the misfuel prevention
device.
Driving abroad
As Diesel fuel pump nozzles may be
different in other countries, the presence
of the misfuel prevention device may make
refuelling impossible.
Not all Diesel vehicles are fitted with misfuel
protection, so before travelling abroad,
we recommend that you check with the
CITROËN dealer network, whether your
vehicle is suitable for the fuel pumps in the
country in which you intend to travel.
Charging system
(Electric)
400 V electrical system
The electrical traction system, which operates at
a voltage of approximately 400 V, is identified by
orange cables, and its components are marked
with this symbol:


An electric vehicle’s power train can become hot during use and after
switching off the ignition.
Observe the warning messages shown on
labels, particularly inside the flap.
All work on or modifications to the vehicle’s
electrical system (including the traction
battery, connectors, orange cables and
other components visible from the interior or
exterior) is strictly prohibited - risk of severe
burns or potentially fatal electric shock
(short-circuit/electrocution)!
In the event of a problem, always contact a
CITROËN dealer or a qualified workshop.


This label is intended solely for use by firefighters and maintenance services in
the event of any work on the vehicle.
No other person must touch the device shown
on this label.
In the event of an accident or impact
to the vehicle’s underbody
In these situations, the electrical
circuit or the
traction battery can be seriously damaged.
Stop as soon as it is safe to do so and switch
off the ignition.
Contact a CITROËN dealer or a qualified
workshop.
In the event of exposure to a fire
Immediately exit and evacuate all
passengers from the vehicle. Never attempt
to fight the fire yourself - risk of electrocution!
You must immediately contact the emergency
services, informing them that the incident
involves an electric vehicle.
When washing
Before washing the vehicle, always
check that the charging flap is closed
correctly.
Never wash the vehicle while the battery is
on charge.

181
Practical information
7High-pressure washing
To avoid damaging the electrical
components, it is expressly prohibited to
use high-pressure washing in the engine
compartment or under the body.
Do not use a pressure greater than 80 bar
when washing the bodywork.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!
Traction battery
This battery stores the energy that powers
the electric motor and the thermal comfort
equipment in the passenger compartment. It is
discharged during use, and must therefore be
regularly recharged. There is no need to wait
for the traction battery to fall to its reserve level
before recharging.
Battery life may vary according to the type of
driving, the route, thermal comfort equipment
usage and battery component ageing.
The traction battery ageing process is influenced by multiple factors, including
climate conditions, the distance travelled and
how often it has been fast-charged.
In the event of damage to the traction
battery
It is strictly prohibited to work on the vehicle
yourself.
Do not touch liquids coming from the battery,
and in the event of skin contact with these
products, wash abundantly with water and
contact a doctor as soon as possible.
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
Charging connectors and
indicator lamps


1. Charging connectors
2. Deferred charging activation button 3.
Nozzle locking indicator lamp
Fixed red: nozzle positioned correctly and
locked in the connector.
Flashing red: nozzle incorrectly positioned or
locking not possible.
4. Charging indicator lamp


State of charging
indicator lamp Meaning
Fixed white Guide lighting
on opening the
charging flap and
disconnecting the charging cable.
Fixed blue Deferred charging.
Flashing green Charging.

182
Practical information
Specific domestic charging cable
(mode 2)
You must not damage the cable.
In the event of damage, do not use it and
contact a CITROËN dealer or a qualified
workshop to replace it.
Control unit (mode 2)


POWER
Green: electrical connection established;
charging can begin.
CHARGE
Flashing green: charging in progress or
temperature pre-conditioning activated.
Fixed green: charging complete.
FAULT
Red: fault; charging not permitted or must
be stopped immediately. Check that everything
is connected correctly and that the electrical
system is not faulty.
State of charging indicator lamp Meaning
Fixed green Charging complete. The charging
indicator lamp goes off after about 2 minutes as the
vehicle's functions go into standby.
The indicator lamp comes back on
when the vehicle is unlocked using the Keyless Entry and Starting or when
a door is opened, to indicate that
the battery is fully charged.
Fixed red Malfunction.
Do not dismantle or modify the charging
connector - risk of electrocution and/or
fire!
Contact a CITROËN dealer or a qualified
workshop.
Charging cables, sockets
and chargers
The charging cable supplied with the vehicle
(depending on version) is compatible with the
electrical systems in the country of sale. When
travelling abroad, check the compatibility of local
electrical systems with the charging cable.
A full range of charging cables is available from
your dealer.
Contact a CITROËN dealer or a qualified
workshop for more information and to obtain
suitable charging cables.
Standard charging, mode 2
Domestic socket
(domestic charging - alternating current (AC))


Mode 2 with a standard socket A: 8 A
maximum charging current.


Mode 2 with a Green'Up socket B: 16 A
maximum charging current.
To have this type of socket installed, call a professional installer.
Specific domestic charging cable - mode 2 (AC)

183
Practical information
7Specific domestic charging cable
(mode 2)
You must not damage the cable.
In the event of damage, do not use it and
contact a CITROËN dealer or a qualified
workshop to replace it.
Control unit (mode 2)


POWER
Green: electrical connection established;
charging can begin.
CHARGE
Flashing green: charging in progress or
temperature pre-conditioning activated.
Fixed green: charging complete.
FAULT
Red: fault; charging not permitted or must
be stopped immediately. Check that everything
is connected correctly and that the electrical
system is not faulty. If the indicator lamp does not go off, contact a
CITROËN dealer or a qualified workshop.
Upon plugging the charging cable into a
domestic socket, all of the indicator lamps come
on briefly.
If no indicator lamps come on, check the
domestic socket's circuit-breaker:
–

If the circuit-breaker has tripped, contact a
professional to check that the electrical system
is compatible and/or carry out any necessary
repairs.
–

If the circuit-breaker has not tripped, stop
using the charging cable and contact a
CITROËN dealer or a qualified workshop.
Control unit label - Recommendations
Refer to the handbook before use.
1. Incorrect use of this charging cable may
result in fire, property damage and serious
injury or death by electrocution!
2. Always use a correctly earthed power
socket, protected by a 30
mA residual
current device.
3. Always use an electrical socket protected
by a circuit-breaker appropriate for the
electrical circuit’s current rating. 4.
The weight of the control unit must not be
borne by the electrical socket, plug and
cables.
5. Never use this charging cable if it is
defective or in any way damaged.
6. Never attempt to repair or open this
charging cable. It contains no repairable
parts - replace the charging cable if it is
damaged.
7. Never immerse this charging cable in water.
8. Never use this charging cable with an
extension cable, a multi-plug socket, a
conversion adaptor or on a damaged
electrical socket.
9. Do not unplug the plug from the wall as a
means of stopping charging.
10. Immediately stop charging, by locking and
then unlocking the vehicle using the remote
control key, if the charging cable or wall
socket feel burning hot to the touch.
11 . This charging cable includes components
liable to cause electrical arcing or sparks.
Do not expose to flammable vapours.
12. Only use this charging cable with CITROËN
vehicles.
13. Never plug the cable into the wall socket (or
unplug it) with wet hands.
14. Do not force the connector if it is locked into
the vehicle.

184
Practical information
Accelerated charging, mode 3
Accelerated charging unit (Wallbox)
(accelerated charging - single-phase or three- phase alternating current (AC))


Depending on version, in mode 3 with an
accelerated charging unit (Wallbox): 32 A
maximum charging current.
Control unit label - State of indicator
lamps
State of the
indicator lamp
Off


State of the
indicator lamp
On


State of the
indicator lamp
Flashing


POWER CHARGE FAULT SymbolDescription

Not connected to the power supply or power is not
available from the infrastructure.


(green)


(green)


(red)


The control unit is currently performing a self-test.


(green)


Connected only to the infrastructure or to the
infrastructure and to the Electric Vehicle (EV) but
no charging in progress.


(green)


(green)



Connected to the power supply and to the Electric
Vehicle (EV).
The EV is on charge or in a temperature pre-
conditioning sequence.


(green)


(green)



Connected to the power supply and to the Electric
Vehicle (EV).
The EV is waiting for charging or the charging of
the EV is completed.

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Practical information
7POWERCHARGE FAULT SymbolDescription

(red)


Control unit malfunction. No charging allowed.
If an error indicator reappears after a manual reset,
the control unit must be checked by a CITROËN
dealer before the next charge.


(green)


(green)


(red)


The control unit is in diagnostic mode.
Manual reset procedure
The control unit can be reset by simultaneously disconnecting the chargi\
ng connector and the wall socket.
Then, reconnect the wall socket first. For more information, refer to the handbook.
Accelerated charging, mode 3
Accelerated charging unit (Wallbox)
(accelerated charging - single-phase or three- phase alternating current (AC))


Depending on version, in mode 3 with an
accelerated charging unit (Wallbox): 32 A
maximum charging current.
Charging cable, mode 3 (AC)

Accelerated charging unit (Wallbox)
Do not disassemble or modify the
charging unit - risk of electrocution and/or fire!
Refer to the charging unit manufacturer's user
manual for the operating instructions.
Fast charging, mode 4
Public fast charger
(superfast charging - direct current (DC))

186
Practical information
For domestic or accelerated charging
Before charging
Depending on the context:
► Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
► Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (Wallbox)
compatible with the vehicle.
You should preferably use the charging cable
available as an accessory.
For more information, contact a CITROËN
dealer or a qualified workshop.
(During charging)
While charging is in progress, unlocking
the vehicle will cause the charging to stop.
If no action is taken on one of the openings
(door or boot) or on the charging nozzle, the
vehicle will lock again after 30 seconds and
charging will resume automatically.
Never work under the bonnet:
– Some areas remain very hot, even an hour
after charging ends - risk of burns!
– The fan may start at any time - risk of cuts
or strangulation!
After charging
Check that the charging flap is closed.
Charging cable, mode 4 (DC)
(integrated into the public fast charger)


Only use public fast chargers where the cable length does not exceed 30 metres.
Charging the traction
battery (Electric)
To recharge, connect the vehicle to a domestic
electricity supply (domestic or accelerated
charging) or to a fast public charger (superfast
charging).
For a full charge, follow the desired charging
procedure without pausing it, until it ends
automatically. Charging can be either immediate
or deferred (except fast public charger, mode 4).
You can stop domestic or accelerated charging
at any time by unlocking the vehicle and
removing the nozzle. For superfast charging,
refer to the fast public charger.
For more information on the charging displays
on the Instrument panel and the Touch screen,
refer to the corresponding section.
It is also possible to monitor the charging
progress using the MyCitroën
application.
For more information on Remote functions,
refer to the corresponding section.
As a safety measure, the engine will not start if the charging cable is plugged into
the connector on the vehicle. A warning is
displayed on the instrument panel.
Cooling the traction battery
The cooling fan in the engine
compartment comes on during charging to
cool the on-board charger and the traction
battery.
Vehicle immobilised for 1 to 12
months
Discharge the traction battery down to 2 or
3 bars on the charge level indicator on the
instrument panel.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Disconnect the cable from the (+) terminal
of the accessory battery in the engine
compartment.
Connect a 12 V battery charger to the (+)
and (-) terminals of the accessory battery
about every 3 months in order to recharge the
accessory battery and maintain an operating
voltage.
Precautions
Electric vehicles were developed in accordance
with the guidelines on maximum electromagnetic
fields issued by the International Commission
on Non-Ionizing Radiation Protection
(ICNIRP -
1998 Guidelines).
Wearers of pacemakers or equivalent
devices
The electric vehicles have been developed in accordance with the
guidelines on the maximum levels for
electromagnetic fields issued by the International
Commission on Non-Ionizing Radiation
Protection (ICNIRP - 1998 Guidelines).
If in doubt
Domestic or accelerated charging: do
not remain inside or near the vehicle, or near
the charging cable or charging unit, even for
a short time.
Superfast charging: do not use the system
yourself and avoid approaching public fast
charging points. Leave the area and ask a
third party to recharge the vehicle.

187
Practical information
7For domestic or accelerated charging
Before charging
Depending on the context:
►

Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
►


Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (W

allbox)
compatible with the vehicle.
You should preferably use the charging cable
available as an accessory.
For more information, contact a CITROËN
dealer or a qualified workshop.
(During charging)
While charging is in progress, unlocking
the vehicle will cause the charging to stop.
If no action is taken on one of the openings
(door or boot) or on the charging nozzle, the
vehicle will lock again after 30 seconds and
charging will resume automatically.
Never work under the bonnet:
–

Some areas remain very hot, even an hour
after charging ends - risk of burns!
–


The fan may start at any time - risk of cuts
or strangulation!
After charging
Check that the charging flap is closed.
Do not leave the cable connected to the
domestic power socket - risk of short-circuit
or electrocution in the event of contact with or
immersion in water!
For superfast charging
Before charging
Check that the fast public charging
station and its charging cable are compatible
with the vehicle.
If the exterior temperature is below:
–

0°C, charging times may be extended.
–


-20°C, charging is still possible, but
charging times may be extended even further
(the battery has to be heated first).
After charging
Check that the charging flap is closed.
Connection
► Before charging, check that the drive selector
is in mode P, otherwise charging is not possible.
►

Open the charging flap by pressing the
push-button, and check that there are no foreign
bodies on the charging connector

.
Domestic charging, mode 2



► Connect the charging cable from the control
unit to the domestic socket.
When the connection is made, all of the indicator
lamps on the control unit light up, then only the
POWER
indicator lamp remains on in green.
►

Remove the protective cover from the
charging nozzle.
►


Insert the nozzle into the charging connector
.
The start of charging is confirmed by the flashing
green CHARGE indicator lamps in the flap, then
those on the control unit.
If this is not the case, charging has not
started; restart the procedure, ensuring that all
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
When charging is complete and while the
charging cable is still connected, opening

188
Practical information
the driver's door will display the charge level
on the instrument panel for about 20 seconds.
Accelerated charging, mode 3

► Follow the accelerated charging unit
(W allbox) user instructions.
►

Remove the protective cover from the
charging nozzle.
►


Insert the nozzle into the charging connector
.
The start of charging is confirmed when the
charging indicator lamp in the flap flashes green.
If this is not the case, charging has not started;
restart the procedure, ensuring that the
connection has been properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Superfast charging, mode 4

► Depending on version, remove the protective
cover from the lower part of the connector .►

Follow the instructions for use of the fast
public charger and connect the cable from the
fast public charger
to the vehicle's connector.
The start of charging is confirmed by the flashing
green charging indicator lamp in the flap.
If this is not the case, charging has not started;
restart the procedure, ensuring that the
connection is properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Deferred charging
Settings
At a CITROËN dealer or qualified workshop,
with Bluetooth® audio system
By default, the deferred charging start time is set
to midnight (vehicle time).
You can have the deferred charging start time
modified.
Go to a CITROËN dealer or a qualified
workshop.
On a smartphone or tablet (GSM), with
CITROËN Connect Radio or CITROËN
Connect Nav
You can programme the deferred charging function at any time via the
MyCitroën application.
For more information on Remote functions,
refer to the corresponding section.
In the vehicle, with CITROËN Connect Nav
► In the Energy touch screen menu,
select the Charge page.
► Set the charging start time.
► Press OK.
The setting is saved in the system.
Activation
Deferred charging is only possible with
modes 2 and 3.
►

After programming the deferred charging,
connect your vehicle to the desired charging
equipment.


► Press this button in the flap within one
minute to activate the system (confirmed by the
charging indicator lamp coming on in blue).
Disconnection

Before disconnecting the nozzle from the
charging connector:
►

If the vehicle is unlocked, lock it and then
unlock it .