service CITROEN DS3 CROSSBACK 2020 Owners Manual

Access to the Handbook
MOBILE APPLICA
Install the Scan MyDS application (content available
offline).ONLINE
Visit the DS A website and select the
‘MyDS’ section to view or download the handbook or go
to the following address:
http://service.dsautomobiles.com
Scan this QR Code for direct access.
This symbol indicates the latest
information available.
Then select:
–
the vehicle
,
–
the issue period c

orresponding to the vehicle’s initial
registration date. Select:
–
the language,
–
the vehicle and body style

,
–
the issue period o

f the handbook corresponding to the
vehicle’s initial registration date.

7Eco-driving
Eco-driving
Eco-driving refers to a range of everyday practices
that allow the motorist to optimise their fuel
consumption and CO
2emissions.
Optimise your use of the gearbox
With a manual gearbox, move off gently and
change up promptly. While accelerating, change
up early.
With an automatic gearbox, favour automatic
mode and avoid pressing the accelerator pedal
heavily or suddenly.
The gear efficiency indicator prompts you to
engage the most suitable gear: whenever this
indication is displayed on the instrument panel,
follow it straight away.
With an automatic gearbox, this indicator
appears only in manual mode.
Drive smoothly
Maintain a safe distance between vehicles, use
engine braking rather than the brake pedal and
press the accelerator gradually. These attitudes
help to save fuel, reduce CO
2 emissions and
decrease general traffic noise.
Favour the use of the "Eco" driving mode by
selecting it using the "Drive Mode" control.
If the vehicle has the steering-mounted "CRUISE"
control, use cruise control at speeds above 25
mph (40 km/h) when the traffic is flowing well.
Use electrical equipment wisely
Before moving off, if the passenger compartment
is too warm, ventilate it by opening the windows
and air vents before using the air conditioning.
At speeds above 31 mph (50 km/h), close the
windows and leave the air vents open.
Consider using equipment that can help keep
the temperature in the passenger compartment
down.
Unless automatically regulated, switch off the air
conditioning as soon as the desired temperature
has been reached.
Switch off the demisting and defrosting
functions, if they are not managed automatically.
Switch off the heated seat as soon as possible.
Switch off the headlamps and foglamps when the
visibility conditions do not require their use.
Avoid running the engine before moving off,
particularly in winter; your vehicle will warm up
much faster while driving.
As a passenger, avoid connecting your multimedia
devices (film, music, video game, etc.) to help
reduce consumption of electrical energy, and
hence fuel.
Disconnect all portable devices before leaving the
vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle; place the
heaviest items in the boot, as close as possible to
the rear seats. Limit the loads carried in the vehicle and minimise
wind resistance (roof bars, roof rack, bicycle
carrier, trailer, etc.). Preferably, use a roof box.
Remove roof bars and roof racks after use.
At the end of winter, remove snow tyres and refit
summer tyres.
Comply with servicing instructions
Check tyre pressures regularly, with the tyres
cold, referring to the label in the door aperture on
the driver's side.
Carry out this check in particular:
–

before a long journe
y.
–

a
t each change of season.
–

a
fter a long period out of use.
Do not overlook the spare wheel and, where
applicable, the tyres on your trailer or caravan.
Have your vehicle serviced regularly (engine oil,
oil filter, air filter, passenger compartment filter,
etc.) and observe the schedule of operations in
the manufacturer's service schedule.
With a BlueHDi Diesel engine, if the SCR system
is faulty, your vehicle will emit pollution; visit a
dealer or a qualified workshop as soon as possible
to restore your vehicle’s nitrogen oxide emissions
to regulatory compliance.
When filling the fuel tank, do not continue after
the third nozzle cut-out, to avoid overflow.
You will only see the fuel consumption of your new
vehicle settle down to a consistent average after
the first 1,900 miles (3,000 kilometres).

13Instruments01
Seat belts not fastened/unfastenedFixed or flashing, accompanied by an
increasing audible signal.
A seat belt has not been fastened or has been
unfastened.
Orange warning/indicator lamps
Service
Temporarily on, accompanied by the
display of a message.
One or more minor faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed in the instrument panel.
It is possible to deal with some faults yourself,
such as changing the battery of the remote
control.
For other faults, such as with the tyre under-
inflation detection system, carry out (3).
Fixed, accompanied by the display of a
message.
One or more major faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed in the instrument panel, then carry out
(3).
Fixed, accompanied by the message
"Parking brake fault".
Automatic release of the electric parking brake is
unavailable.
Carry out (2).
Service warning lamp fixed and service spanner flashing then fixed.
The servicing interval has been exceeded.
The vehicle must be serviced as soon as possible.
Only with BlueHDi Diesel engines.
BrakingFixed.
A minor fault with the braking system has
been detected.
Drive carefully.
Carry out (3).
Malfunction (with electric parking brake)Fixed, accompanied by the message
"Parking brake fault".
The vehicle cannot be immobilised with the
engine running.
If manual application and release commands are
not working, the electric parking brake control
lever is faulty.
The automatic functions must be used at all times
and are automatically re-enabled in the event of a
control lever fault.
Carry out (2).
Fixed, accompanied by the
message "Parking brake
fault".
The parking brake is faulty: manual and
automatic functions may not be working.
When stationary, to immobilise the vehicle:
►  Pull and hold the control lever for
approximately 7 to 15 seconds, until the indicator
lamp comes on on the instrument panel. If this procedure does not work, secure the
vehicle:
► 
Park on a level surface.
►  With a manual gearbox, engage a gear.
►  With an automatic gearbox or drive selector,
select P, then place the supplied chock against
one of the wheels.
Then carry out (2).
Deactivation of the automatic functions (with
electric parking brake)
Fixed.
The "automatic application" (on switching
off the engine) and "automatic release" (on
acceleration) functions are deactivated.
If automatic application/release is no longer
possible:
►  Start the engine.
►  Use the control lever to apply the parking
brake.
►  Take your foot fully off the brake pedal.
►  Hold the control lever pressed in the release
direction for between 10 and 15 seconds.
►  Release the control lever.
►  Depress and hold the brake pedal.
►  Hold the control lever in the “Application”
direction for 2 seconds.
►  Release the control lever and the brake pedal.
Anti-lock braking system (ABS)Fixed.
The anti-lock braking system has a fault.
The vehicle retains conventional braking.

14
Instruments01
Drive carefully at moderate speed, then carry out
(3).
Engine self-diagnostic system(Petrol or Diesel)Flashing.
The engine management system has a
fault.
There is a risk that the catalytic converter will be
destroyed.
You must carry out (2).
Fixed.
The emissions control system has a fault.
The warning lamp should go off when the engine
is started.
Carry out (3) quickly.
Dynamic stability control (DSC)/Anti-slip
regulation (ASR)
Flashing.
DSC/ASR regulation is activated in the
event of a loss of grip or trajectory.
Fixed.
The DSC/ASR system has a fault.
Carry out (3).
Emergency brake malfunction (with electric
parking brake)
Fixed, accompanied by the message
"Parking brake fault".
Emergency braking does not deliver optimal
performance.
If automatic release is not available, use manual
release or carry out (3).
Hill start assistFixed, accompanied by the message
"Anti roll-back system fault".
The system has a fault.
Carry out (3).
Dynamic stability control (DSC) / Anti-slip
regulation (ASR)
Fixed.
The system is deactivated.
The DSC / ASR system is automatically
reactivated when the vehicle is restarted, and
from around 31 mph (50 km/h).
Below 31 mph (50 km/h), it can be reactivated
manually.
Under-inflationFixed.
The pressure in one or more tyres is too
low.
Check the pressure of the tyres as soon as
possible.
Reinitialise the detection system after adjusting
the pressure.
Under-inflation warning lamp
flashing then fixed and Service
warning lamp fixed.
The tyre pressure monitoring system is faulty.
Under-inflation detection is no longer monitored.
Check the tyre pressures as soon as possible and
carry out (3).
Parking sensorsFixed, accompanied by the display of a
message and an audible signal.
The system has a fault.
Carry out (3).
Engine pre-heating (Diesel)Temporarily on
(up to approximately 30 seconds in severe
weather conditions).
When switching on the ignition, if the weather
conditions and the engine temperature make it
necessary.
Wait until the warning lamp goes off before
starting.
When the warning lamp goes off, starting will
occur immediately if you press and hold:
–

the clut
ch pedal with a manual gearbox.
–

the brak
e pedal with an automatic gearbox.
If the engine does not start, make the engine
starting request again, while keeping your foot on
the pedal.
AirbagsFixed.
One of the airbags or seat belt pyrotechnic
pretensioners is faulty.
Carry out (3).
Front passenger airbag (ON)Fixed.
The front passenger airbag is activated.
The control is in the "ON" position.

15
Instruments01
In this case, do NOT install a "rearward facing"
child seat on the front passenger seat - risk of
serious injury!
Front passenger airbag (OFF)Fixed.
The front passenger airbag is deactivated.
The control is in the "OFF" position.
A "rearward facing" child seat can be installed,
unless there is a fault with the airbags (Airbags
warning lamp on).
Low fuel levelFixed, with the reserve level shown in red,
accompanied by an audible signal and the
display of a message.
When it first comes on, there are approximately 6
litres of fuel remaining in the tank (reserve).
Until the fuel level is topped up, this alert will
be repeated every time the ignition is switched
on, with increasing frequency as the fuel level
decreases and approaches zero.
Refuel without delay to avoid running out of fuel.
Never drive until completely empty, as this could
damage the emissions control and injection
systems.
Low traction battery level (Electric)Fixed, accompanied by an audible signal.
The state of charge of the traction battery
is low.
View the remaining range.
Put the vehicle on charge as soon as possible.
Limited power (Electric)Fixed.
The state of charge of the traction battery
is critical.
The engine power gradually decreases.
You must put the vehicle on charge.
If the warning lamp remains lit, carry out (2).
Pedestrian horn (Electric)Fixed.
Horn fault detected.
Carry out (3).
Collision Risk Alert / Active Safety BrakeFixed, accompanied by the display of a
message.
The system has been deactivated via the touch
screen ( Driving/ Vehiclemenu).
Collision Risk Alert/Active Safety BrakeFlashing.
The system activates and brakes the
vehicle momentarily so as to reduce the speed of
collision with the vehicle ahead.
Fixed, accompanied by a message and an
audible signal.
The system has a fault.
Carry out (3).
Collision Risk Alert / Active Safety BrakeFixed.
The system has a fault.
If these warning lamps come on after the engine
is switched off and then restarted, carry out (3).
Active Lane Departure Warning SystemFixed.
The system has been automatically
deactivated or placed on standby.
Flashing.
You are about to cross a broken lane
marking without operating the direction
indicators.
The system is activated, then corrects the
trajectory on the side of the lane marking
detected.
Fixed.
The system has a fault.
Carry out (3).
Lane positioning assistFixed, accompanied by the Service
warning lamp.
The system has a fault.
Carry out (3).
Stop & Start (Petrol or Diesel)Fixed, accompanied by the display of a
message.
The Stop & Start system has been deactivated
manually.
The engine will not switch off at the next traffic
stop.
Reactivate the function via the touch screen
configuration menu.
Fixed.
The Stop & Start system has been
deactivated automatically.

16
Instruments01
The engine will not switch off at the next traffic
stop, if the exterior temperature is:
–
belo
w 0°C.
–

abo
ve +35°C.
Flashing then fixed, accompanied by a
message.
The system has a fault.
Carry out (3).
AdBlue® (BlueHDi)On for around 30 seconds when starting
the vehicle, accompanied by a message
indicating the driving range.
The driving range is between 1,500 and 500 miles
(2,400 and 800 km).
Top up the AdBlue
®.Fixed, on switching on the ignition,
accompanied by an audible signal and a
message indicating the driving range.
The driving range is between 500 and 62 miles
(800 and 100 km).
Promptly top up the AdBlue
®, or carry out (3).
Flashing, accompanied by an audible
signal and a message indicating the
driving range.
The driving range is less than 62 miles (100 km).
You must top up the AdBlue
® to avoid engine
starting being prevented, or carry out (3).
Flashing, accompanied by an audible
signal and a message indicating that
starting is prevented.
The AdBlue
® tank is empty: the regulatory engine
immobiliser prevents the engine from being
restarted. To restart the engine, top up the AdBlue
®, or carry
out (2).
You must add at least 5 litres of AdBlue
® to its
tank.
SCR emissions control system(BlueHDi)Fixed when the ignition is
switched on, accompanied
by an audible signal and a message.
A fault with the SCR emissions control system has
been detected.
This alert disappears once the exhaust emissions
return to normal levels.
AdBlue® warning lamp
flashing upon switching on
the ignition, with the Service and Engine
self-diagnostics warning lamps on fixed,
accompanied by an audible signal and a message
indicating the driving range.
Depending on the message displayed, it may be
possible to drive for up to 685 miles (1,100 km)
before the engine immobiliser is triggered.
Carry out (3) without delay, to avoid starting
being prevented.
AdBlue® warning lamp
flashing upon switching on
the ignition, with the Service and Engine
self-diagnostics warning lamps on fixed,
accompanied by an audible signal and a message
indicating that starting is prevented.
The engine immobiliser prevents the engine from
restarting (over the authorised driving limit after
confirmation of a fault with the emissions control
system). To start the engine, carry out (2).
Rear foglampFixed.
The lamp is on.
DS MATRIX LED VISIONFixed, accompanied by an audible signal
and a message.
A DS MATRIX LED VISION headlamps or camera
malfunction has been detected.
Carry out (2).
Green warning/indicator lamps
Stop & Start(Petrol or Diesel)
Fixed.
When the vehicle stops, the Stop & Start
puts the engine into STOP mode.
Flashing temporarily.
STOP mode is momentarily unavailable or
START mode is automatically triggered.
Vehicle ready to drive (Electric)Fixed, accompanied by an audible signal
when it comes on.
The vehicle is ready to drive and the thermal
comfort systems are available.
The indicator lamp goes out upon reaching a
speed of approximately 3 mph (5 km/h) and lights
up again when the vehicle stops moving.
The lamp will go out when you turn off the engine
and exit the vehicle.
Park Assist or DS PARK PILOTFixed.
The function is active.

17
Instruments01
Active Lane Keeping AssistFixed.
The function has been activated.
All the conditions have been met: the system is
operating.
Automatic wipingFixed.
Automatic windscreen wiping is activated.
Direction indicatorsDirection indicators with audible signal.
The direction indicators are on.
SidelampsFixed.
The lamps are on.
Dipped beam headlampsFixed.
The lamps are on.
DS MATRIX LED VISIONFixed.
The function is activated.
Automatic headlamp dippingFixed.
The function has been activated via
the touch screen (Driving / Vehicle menu).
The lighting control stalk is in the "AUTO" position.
Blue warning/indicator lamps
Main beam headlamps
Fixed.
The lamps are on.
Indicators
Service indicator
The servicing information is expressed in terms of
distance (kilometres or miles) and time (months
or days).
The alert is given at whichever of these two terms
is reached first.
The servicing information is displayed in the
instrument panel. Depending on the version of the
vehicle:
–

The dist
ance recorder display line indicates
the distance remaining before the next service
is due, or the distance travelled since it was due
preceded by the "-" sign.
–

An alert me
ssage indicates the distance
remaining, as well as the period before the next
service is due or how long it is overdue.
The value indicated is calculated
according to the distance covered and the
time elapsed since the last service.
The alert may also be triggered close to a due
date.
Service spannerOn temporarily when the ignition is
switched on.
Between 620 and 1,860 miles (1,000 and 3,000
km) remain before the next service is due.
Fixed, when the ignition is switched on.
The next service is due in less than 620
miles (1,000 km).
Have your vehicle serviced very soon.
Service spanner flashingFlashing then fixed, when the
ignition is switched on.
(With BlueHDi Diesel engines, combined with the
Service warning lamp.)
The servicing interval has been exceeded.
Have your vehicle serviced as soon as possible.
Resetting the service indicator
The service indicator must be reset after each
service.
If you have serviced your vehicle yourself:
►  Switch off the ignition.


► Press and hold the button located on the end
of the lighting control stalk.
►  With no action on the brake pedal, press the
START/STOP button once; a temporary display
window appears and a countdown begins.
►  When the display indicates =0, release the
lighting control stalk button; the spanner symbol
disappears.
If you disconnect the battery following
this operation, lock the vehicle and wait
at least 5 minutes for the reset to be
registered.

21
Instruments01
Manual test
This function allows you to check certain
indicators and display the alerts log.
It can be accessed via the "Check" button
in the Driving/Vehicle touch screen menu.
The following information is displayed on the
instrument panel:
–

Ne

xt service due.
–

Tyre pre
ssures.
–

D

riving range associated with the AdBlue and
the SCR system (BlueHDi Diesel).
–

Activ
e alerts.
This information is also displayed
automatically every time the ignition is
switched on.
Total distance recorder
The total distance recorder measures the total
distance travelled by the vehicle since its initial
registration.
With the ignition on, the total distance is
displayed at all times. It remains displayed for
30 seconds after switching off the ignition. It is
displayed when the driver's door is opened, and
when the vehicle is locked or unlocked.
When travelling abroad, you may have to
change the distance units (km or miles):
the road speed must be displayed in the local
country’s official unit (km/h or mph).
The unit is changed via the screen
configuration menu, with the vehicle
stationary.
Lighting dimmer
This system allows the brightness of the
instruments and controls to be adjusted to suit
the ambient light level.
With BLUETOOTH touch screen
audio system
►  Press on the Settings menu.
► Select "Display".
► Adjust the brightness by
pressing the buttons.
You can also switch off the screen:
►  Select "Turn off screen".
The screen goes off completely.
►  Press the screen again (anywhere on its
surface) to activate it.
With DS CONNECT RADIO
►  Press this button to select the Settings
menu.
►  Select "Brightness".
► Adjust the brightness by pressing the
arrows or moving the slider.
The settings are applied immediately.
►  Press outside the settings window to exit.
You can also switch off the screen:
►  Press this button to select the Settings
menu.
►  Select "Dark".
The screen goes off completely.
►  Press the screen again (anywhere on its
surface) to activate it.
With DS CONNECT NAV
►  Press this button to select the Settings
menu.
►  Select "OPTIONS".
► Select "Screen configuration".
►  Select the "Brightness" tab.
► Adjust the brightness by pressing the
arrows or moving the slider.
►  Press this button to save and exit.
You can also switch off the screen:
►  Press this button to select the Settings
menu.
►  Select "Turn off screen".
The screen goes off completely.
►  Press the screen again (anywhere on its
surface) to activate it.

23
Instruments01
– Audio system and telephone controls and
display of related information.
–

V
ehicle function and equipment setting menus.
–

Air c
onditioning system controls (depending on
version).
For safety reasons, always stop the
vehicle before performing operations that
require sustained attention.
Some functions are not accessible while
driving.
Recommendations
Do not use pointed objects on the touch screen.
Do not touch the touch screen with wet hands.
Use a soft, clean cloth to clean the touch screen.
Main commands
With the ignition off: system start-up.
With the engine running: mute.
Left thumbwheel: volume adjustment
(rotation)/direct access to the Media
menu (press).
Right thumbwheel: air flow adjustment (rotation)/
direct access to the Air conditioning menu
(press).
Access to menus.
Return to the previous screen or confirm.
After a few moments with no action on
the second page, the first page is
displayed automatically.
Menus

Radio
See the "Audio equipment and telematics"
section.
Media
See the "Audio equipment and telematics"
section.
Air conditioning
Settings for temperature, air flow, etc.
For more information on the Manual air
conditioning, refer to the corresponding section.
Telephone
See the "Audio equipment and telematics"
section.
Driving
Activation, deactivation and settings of
certain functions.
Settings
Main system settings.
7-inch or 10-inch touch
screen
This system gives access to the following
elements:
–

Permanen
t display of the time and the exterior
temperature (a blue warning lamp appears if
there is a risk of ice).
–

Hea
ting/air conditioning controls.
–

V
ehicle functions and equipment setting
menus.
–

Audio s
ystem and telephone controls and
display of related information.
–

Displa
y of visual manoeuvring aid functions
(visual parking sensor information, Park Assist,
etc.).
–

In
ternet services and display of related
information.
–

Na
vigation system controls and
display of related information (depending on
version).
For safety reasons, always stop the
vehicle before performing operations that
require sustained attention.
Some functions are not accessible while
driving.
Recommendations
This screen is of the capacitive type.
Do not use pointed objects on the touch screen.
Do not touch the touch screen with wet hands.

24
Instruments01
Use a soft, clean cloth to clean the touch screen.
Principles
► Use the buttons arranged below the touch
screen for access to the menus, then press the
virtual buttons on the touch screen.
Some menus may display across two pages: press
the "OPTIONS" button to access the second page.
After a few moments with no action on
the second page, the first page is
displayed automatically.
To deactivate/activate a function, select "OFF"
or "ON".
Settings for a function
Access to additional information on the
function
Confirm
Return to the previous page or confirm
* The TomTom Traffic logo displayed on the map confirms the availability of connected navigation services. For more information, refer to the connected
navigation section.
**

Depending on equipmen
t.
Menus

Press with three fingers on the touch
screen to show all menu buttons.
Radio / Media
See "Audio and telematics" section..
Climate
Settings for temperature, air flow, etc.
For more information on Automatic air
conditioning, refer to the corresponding section.
Connected Navigation*
See "Audio and telematics" section.
Driving or Vehicle**
Activation, deactivation and settings for
certain functions.
The functions are organised in 2 tabs : "Driving
functions" and "Vehicle settings".
Telephone See "Audio and telematics" section..
Applications
Access to certain configurable equipment.
Electric / Energy
Access the specific Electric functions
(energy flow, consumption statistics, deferred
charge) organised in the corresponding 3 tabs.
Settings
Main settings for the audio system, touch
screen and digital instrument panel.
Audio system on/off.
See "Audio and telematics" section.
Volume adjustment.
See "Audio and telematics" section.
Information banner(s)
Certain information is displayed permanently in
the touch screen banner(s).
Upper banner of the DS CONNECT RADIO
– Time and e xterior temperature (a blue warning
lamp appears when there is a risk of ice).
–

R
eminder of the air conditioning information,
and direct access to the corresponding menu.
–

R
eminder of the RadioMedia and Telephone
menus information.
–
Notifications.