CITROEN DS3 CROSSBACK 2023 Owner's Guide

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Unlocking the vehicle

Selective unlocking (driver’s door, boot) is
configured in the Driving/Vehicle touch
screen menu.
Selective unlocking is deactivated by default.
Complete unlocking
The vehicle (doors and boot) unlocks:
►  either automatically when the driver is
approaching (zone C), if the automatic functions
are activated;
►  or by a light press on a handle.
The unlocking, and the deactivation of the
alarm depending on version, is confirmed by
flashing of the direction indicators and lighting of
the daytime running lamps.
The vehicle door handles, and depending on
version, the door mirrors, unfold.
If the key remains in zone B for more than
15 minutes without any action on the
vehicle doors, the automatic functions are
deactivated and the vehicle locks (as
confirmed by an audible signal).
To unlock the vehicle, use the remote control or
press on one of the handles.
Selective unlocking
Driver’s door and fuel filler flap
They unlock:
►  either automatically when approaching the
driver’s door, if the automatic functions are
activated;
►  or by a light press on the handle.
The driver's door handle unfolds.
►  Once inside the vehicle, to unlock all accesses,
press the central locking button or pull the
opening control of any door.
If the user is outside zone A and presses
once on the unlocking button of their
electronic key, only the driver's door and the
fuel filler flap will unlock if selectivity is
activated. Pressing the button again unlocks
the rest of the vehicle.
Selective unlocking of the boot
The boot unlocks automatically as you approach
the rear of the vehicle.
►  Press the tailgate control to open the boot.
The doors remain locked.
Locking the vehicle
Normal locking

With the doors and boot closed, the vehicle locks:
►  either automatically when leaving recognition
zone B, if the automatic functions are activated;
►  or by a light press on one of the front door
handles;
The locking is confirmed by the illumination of
the direction indicators and the daytime running
lamps as well as an audible signal for the locking
on moving away from the vehicle.
It is not possible to lock the vehicle if the
electronic key is left inside.
If the vehicle is unlocked with the handles
retracted, a first press on one of the front
handles unfolds the handle. The vehicle
remains unlocked.
Press the handle again to lock it.

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Manual
► Press this button to lock/unlock the vehicle
(doors and boot) from inside the vehicle.
The indicator lamp comes on to confirm central
locking of the vehicle.
The central locking does not take place if
one of the doors is open.
To unfold the exterior handles, press the
button once when the vehicle is locked or
twice when it is unlocked.
When locking / deadlocking from the
outside
When the vehicle is locked or deadlocked from
the outside, the indicator lamp flashes and the
button is inoperative.
►  After normal locking, pull one of the interior
door controls to unlock the vehicle.
►  After deadlocking, it is necessary to use
the remote control, the “Keyless Entry and
Starting” system or the integral key to unlock
the vehicle.
Deadlocking


►  Press one of the front handles lightly to lock
the vehicle.
►  Press it again within 3 seconds to deadlock
the vehicle (confirmed by the temporary lighting
of the direction indicators).
If the vehicle is unlocked with the handles
retracted, a first press on one of the front
handles unfolds the handle. The vehicle
remains unlocked.
Press the handle again to lock it.
Deadlocking renders the interior door
controls inoperative. It also deactivates
the central locking button.
The horn remains operational.
Never leave anyone inside the vehicle when it
is deadlocked.
If one of the doors or the boot is still open
or if the electronic key for the Keyless
Entry and Starting s ystem has been left inside
the vehicle, central locking will be disabled.
If the vehicle is unlocked but the doors or
boot are not subsequently opened, the
vehicle will automatically lock itself again
after about 30 seconds. If the vehicle is fitted
with an alarm, it will also be reactivated
automatically.
The automatic door mirror folding/
unfolding function is configured via the
touch screen’s Driving / Vehicle menu.
As a safety measure, never leave the
vehicle, even for a short time, without
taking the Keyless Entry and Starting system’s
electronic key with you.
Be aware of the risk of theft of the vehicle if
the key is present in one of the defined areas
while the vehicle is unlocked.
In order to preserve the battery in the
electronic key and the vehicle's battery:
–

The unlocking on approach function (z
one C)
automatically goes into standby after several
days of non-use (approximately one week). To
unlock the vehicle, use the remote control or
press on one of the front door handles. At the
next vehicle start, the automatic unlocking
and locking functions will be reactivated.
– After the welcome lighting is triggered
several times in succession without starting
the vehicle, it will be deactivated.
–

All o
f the "hands-free" functions go into
extended stand-by after 21 days of non-use.
To restore these functions, unlock the vehicle
using the remote control and start the engine.
Electrical interference
The electronic key may not operate if
close to certain electronic devices: telephone
(switched on or on standby), laptop computer,
strong magnetic fields, etc.
DS SMART ACCESS
After activation by the customer, this function
makes it possible, via the MyDS application, to
access the vehicle, to start it and to delegate its
use to people of their choice.
For more information on DS SMART ACCESS and
its activation, install the MyDS application and
refer to the corresponding section.
Central locking

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Manual
►  Press this button to lock/unlock the vehicle
(doors and boot) from inside the vehicle.
The indicator lamp comes on to confirm central
locking of the vehicle.
The central locking does not take place if
one of the doors is open.
To unfold the exterior handles, press the
button once when the vehicle is locked or
twice when it is unlocked.
When locking / deadlocking from the
outside
When the vehicle is locked or deadlocked from
the outside, the indicator lamp flashes and the
button is inoperative.
►  After normal locking, pull one of the interior
door controls to unlock the vehicle.
►  After deadlocking, it is necessary to use
the remote control, the “Keyless Entry and
Starting” system or the integral key to unlock
the vehicle.
Automatic (anti-intrusion
security)
The doors and boot lock automatically when
driving (speed above 6 mph (10 km/h)).
To deactivate/reactivate this function (activated
by default):
►  Press the button until a confirmation message
appears.
Transporting long or bulky objects
Press the central locking control to drive
with the boot open and the doors locked.
Otherwise, every time the speed of the vehicle
exceeds 6 mph (10 km/h), the locks will
rebound and an alert will appear.
Advice
Remote control
The remote control is a sensitive, high-
frequency device; avoid handling it in your
pocket, due to the risk of unintentionally
unlocking the vehicle.
Avoid pressing the remote control buttons
while out of range of the vehicle, due to
the risk of rendering the remote control
inoperative. It would then be necessary to
reset it.
Anti-theft protection
Do not modify the electronic vehicle
immobiliser, as this might result in
malfunctions.
Locking the vehicle
Driving with the doors locked could make
it more difficult for the emergency services to
enter the vehicle in an emergency.
As a safety precaution, take the electronic key
with you when leaving the vehicle, even for a
short time.
Purchasing a second-hand vehicle
Have the key codes memorised by
a dealer, to ensure that the keys in your
possession are the only ones able to start the
vehicle.
Emergency procedures
Lost keys, remote control,
electronic key
Go to a dealer with the vehicle’s registration
certificate and your personal identification
documents.
The dealer will be able to retrieve the key code
and the transponder code, enabling a new key to
be ordered.

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► Unclip the cover by inserting a small
screwdriver in the slot and raise the cover.
►  Remove the discharged battery from its
housing.
►  Insert the new battery, observing the polarity,
and clip the cover onto the housing.
►  Reinitialise the remote control.
For more information on Reinitialising the remote
control, refer to the corresponding section.
Do not throw remote control batteries
away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.
Reinitialising the remote
control
Following replacement of the battery or in the
event of a fault, it may be necessary to reinitialise
the remote control.

Complete unlocking/locking of
the vehicle with the key
Use this procedure in the following situations:
– R emote control battery discharged.
–

R
emote control malfunction.
–

V
ehicle battery discharged.
–

V
ehicle in an area subject to strong
electromagnetic interference.
In the first case, change the remote control
battery.
In the second case, reinitialise the remote control.
Refer to the corresponding sections.


►  Press the driver's door handle until the point
of resistance to unfold it then pull it to access the
lock.
►  Insert the key in the door lock.
►  Turn the key towards the front/rear to unlock/
lock the vehicle.
►  Turn the key rearwards again within 3 seconds
to deadlock the vehicle.
If the vehicle is fitted with an alarm, it will
not be activated when locking with the
key.
If the alarm is activated, the siren sounds
when the door is opened; switch on the ignition
to stop it.
Central locking not functioning
Use these procedures in the following cases:
– Cen tral locking malfunction.
–

Ba
ttery disconnected or discharged.
In the event of a malfunction of the
central locking system, the battery must
be disconnected to ensure that the vehicle is
locked fully.
Driver's door
►  If the handle is retracted, press on it up to the
point of resistance to unfold it.
►  Pull the handle to access the lock.
►  Insert the key in the lock and turn it to lock
the door.
Passenger doors
Unlocking
►  Pull the interior door opening control.
Locking


►  Open the doors.
►  For the rear doors, check that the child lock is
not on.
Refer to the corresponding section.
►  Remove the black cap, located on the edge of
the door, using the key.
►  Insert the key into the socket without forcing
it, then turn the latch towards the inside of the
door.
►  Remove the key and refit the black cap.
►  Close the doors and check from the outside
that the vehicle is locked.
Changing the battery
A message is displayed in the instrument panel
when the battery needs changing.
Battery ref.: CR2032/3 Volts.

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►  Unclip the cover by inserting a small
screwdriver in the slot and raise the cover.
►  Remove the discharged battery from its
housing.
►  Insert the new battery, observing the polarity,
and clip the cover onto the housing.
►  Reinitialise the remote control.
For more information on Reinitialising the remote
control, refer to the corresponding section.
Do not throw remote control batteries
away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.
Reinitialising the remote
control
Following replacement of the battery or in the
event of a fault, it may be necessary to reinitialise
the remote control.


►  Press the handle until the point of resistance
to unfold it and access the lock.
►  Insert the mechanical key (integral with the
remote control) in the lock to open the vehicle.
►  Place the electronic key against the back-up
reader on the steering column and hold it there
until the ignition is switched on.
►  Switch on the ignition by pressing the "START/
STOP" button.
►  With a manual gearbox, place the gear lever in
neutral then fully depress the clutch pedal.
►  With an automatic gearbox or drive selector,
while in mode P, depress the brake pedal.
If the fault persists after reinitialisation, contact
a dealer or a qualified workshop without delay.
Doors
Retractable handles
The doors are equipped with handles that unfold
and retract automatically depending on the
vehicle state:
– when unlocking the v ehicle, the handles unfold
to allow access to the vehicle,
–

when the v
ehicle is locked, the handles retract.


A. Retracted position.
B. Unfolded position.
Once unfolded, the handles retract automatically
after 3 minutes without the vehicle being locked.
It is possible to manually unfold the handles at
any time by pressing on them.
Depending on version, pressing on the handles
also locks / unlocks the vehicle, if the electronic
key is detected.
For more information on Proximity Keyless Entry
and Start, refer to the corresponding section.
In the event of a battery failure or system
malfunction, manually unfold the driver’s
handle by pressing on it up to the point of
resistance. Then pull the handle to access the
lock and follow the back-up procedures.
For more information on the Back-up
procedures, refer to the corresponding section.

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System which protects and provides a deterrent
against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a
door, the boot or the bonnet, for example.
Interior volumetric monitoring
The system checks for any variation in volume in
the passenger compartment.
The alarm is triggered if anyone breaks a window,
enters the passenger compartment or moves
inside the vehicle.
Self-protection function
The system checks for the putting out of service
of its components.
The alarm is triggered if the battery, the central
control or the siren wiring is put out of service or
damaged.For all work on the alarm system, contact
a dealer or a qualified workshop.
Locking the vehicle with full
alarm system
Activation
► Switch off the ignition and exit the vehicle.
►  Lock or deadlock the vehicle using the remote
control or by pressing on one of the front door
handles.
Too frequent presses on the handle up to
the point of resistance may damage its
mechanism.
In case of frost, press the handle to
release it.
From inside the vehicle, it is possible to unfold the
handles:
–

b

y opening a door,
–

b

y pressing the central locking button once
when the vehicle is locked or twice when
unlocked.
When driving, the handles automatically retract
once the vehicle speed exceeds 2 mph (3 km/h).
Opening
From outside
►  Unlock your vehicle to unfold the door handles.
►  Pull the handle.
When selective unlocking is activated,
only the driver door's handle will unfold
and only the driver's door can be opened.
From inside
►  Pull the interior door opening lever; the exterior
door handles unfold automatically.
Opening one of the doors from inside unlocks the
rest of the vehicle.
With selective unlocking activated:
– O pening the driver's door unlocks the
driver's door only (if the vehicle has not already
been completely unlocked).
–

O

pening one of the passenger doors unlocks
the rest of the vehicle.
–

O

pening a door from inside causes the
unfolding of all the exterior handles.
Boot
Opening

►  After unlocking the vehicle or just the boot,
press the opening control and then raise the
tailgate.
Closing
►  Lower the tailgate using one of the interior
grab handles.
Back-up release
To manually unlock the boot in the event of a
battery or central locking failure.
Unlocking
►  Fold the rear seats to gain access to the lock
from inside the boot.


►  Insert a small screwdriver into hole A of the
lock to unlock the boot.
►  Move the latch to the left.
Locking after closing
If the fault persists after closing again, the boot
will remain locked.
Alarm
(Depending on version)

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System which protects and provides a deterrent
against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a
door, the boot or the bonnet, for example.
Interior volumetric monitoring
The system checks for any variation in volume in
the passenger compartment.
The alarm is triggered if anyone breaks a window,
enters the passenger compartment or moves
inside the vehicle.
Self-protection function
The system checks for the putting out of service
of its components.
The alarm is triggered if the battery, the central
control or the siren wiring is put out of service or
damaged.
For all work on the alarm system, contact
a dealer or a qualified workshop.
Locking the vehicle with full
alarm system
Activation
►  Switch off the ignition and exit the vehicle.
►  Lock or deadlock the vehicle using the remote
control or by pressing on one of the front door
handles.
When the monitoring system is active, the red
indicator lamp in the button flashes once per
second and the direction indicators come on for
about 2 seconds.
The exterior perimeter monitoring is activated
after 5 seconds and the interior volumetric
monitoring after 45 seconds.
The alarm does not activate when locking
automatically from a distance.
If an opening (door, boot or bonnet) is not
properly closed, the vehicle is not locked,
but the exterior perimeter monitoring will be
activated after 45 seconds, at the same time
as the interior volumetric monitoring.
Deactivation
►  Press one of the remote control unlocking
buttons:
short press
long press
or
►  Unlock the vehicle using the remote control or
by pressing one of the front door handles.
The monitoring system is deactivated: the
indicator lamp in the button goes off and the
direction indicators flash for about 2 seconds.
After unlocking using the remote control
If the vehicle automatically locks itself
again (as happens if a door or the boot is not
opened within 30 seconds of unlocking), the
monitoring system is automatically activated.
Locking the vehicle with
exterior perimeter monitoring
only
Disable volumetric monitoring to avoid unwanted
alarm triggering in certain cases, such as:
–

Sligh
tly open window.
–

W
ashing the vehicle.
–

C
hanging a wheel.
–

T
owing your vehicle.
–

Transport on a ship or ferry
.
Deactivating interior volumetric
monitoring
► Switch off the ignition and within 10 seconds
press the alarm button until the indicator lamp is
on fixed.
►  Exit the vehicle.
►  Immediately lock the vehicle using the remote
control or by pressing one of the front door
handles.
Only exterior perimeter monitoring is activated;
the red indicator lamp in the button flashes every
second.
To take effect, this deactivation must be
performed whenever the ignition is switched off.

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Operating the switch again stops the movement
of the window.Window controls remain operational for
approximately 45 seconds after switching
off the ignition or after locking the vehicle.
After that time, the controls are disabled.
To reactivate them, switch on the ignition or
unlock the vehicle.
Anti-pinch
If the window meets an obstacle while rising, it
stops and immediately partially lowers again.
Deactivation of the rear
controls for the rear electric
windows
For children's safety, press switch 5 to
deactivate the rear electric windows
controls.
The indicator lamp for the button comes on,
accompanied by a message confirming activation.
With the ignition on, it remains lit, as long as the
child lock remains activated.
Use of the rear electric windows from the driver's
controls remains possible.
For versions fitted with an electric child
lock, this control also deactivates the
interior rear door controls.
For more information on the Child lock, refer to
the corresponding section.
Reactivating interior volumetric
monitoring
►  Deactivate exterior perimeter monitoring by
unlocking the vehicle using the remote control or
by pressing a door handle.
The indicator lamp in the button goes off.
►  Reactivate the full alarm system by locking
the vehicle using the remote control or by
pressing one of the front door handles.
The red indicator lamp in the button once again
flashes every second.
Triggering of the alarm
This is indicated by sounding of the siren and
flashing of the direction indicators for 30
seconds.
The interior volumetric and anti-tilt monitoring
functions remain active until the alarm has been
triggered ten times in succession.
When the vehicle is unlocked, rapid flashing of
the indicator lamp in the button indicates that the
alarm was triggered during your absence. When
the ignition is switched on, this flashing stops
immediately.
Failure of the remote control
To deactivate the monitoring functions:
►  Unlock the vehicle using the key in the driver's
door lock.
►  Open the door; the alarm is triggered.
►  Switch on the ignition; this stops the alarm.
The indicator lamp in the button goes off.
Locking the vehicle without
activating the alarm
►  Lock or deadlock the vehicle using the key
(integral to the remote control) in the driver's door
lock.
Automatic activation
(Depending on version)
The system is activated automatically 2 minutes
after the last door or the boot is closed.
►  To avoid triggering the alarm on entering the
vehicle, first press the unlocking button on the
remote control or unlock the vehicle using the
“Keyless Entry and Starting” system.
Malfunction
When the ignition is switched on, fixed
illumination of the red indicator lamp in the
button indicates a malfunction of the system.
Have it checked by a dealer or a qualified
workshop.
Electric windows
1. Left-hand front.
2. Right-hand front.
3. Left-hand rear.
4. Right-hand rear.
5. Deactivation of the electric window controls
located at the rear seats.
Locking of the rear doors (depending on
version).
Manual operation
►  To open/close the window, press/pull the
switch without passing the point of resistance;
the window stops as soon as the switch is
released.
Automatic operation
►  To open/close the window, press/pull the
switch past its resistance point: the window
opens/closes completely when the switch is
released.

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Operating the switch again stops the movement
of the window.
Window controls remain operational for
approximately 45 seconds after switching
off the ignition or after locking the vehicle.
After that time, the controls are disabled.
To reactivate them, switch on the ignition or
unlock the vehicle.
Anti-pinch
If the window meets an obstacle while rising, it
stops and immediately partially lowers again.
Deactivation of the rear
controls for the rear electric
windows
For children's safety, press switch 5 to
deactivate the rear electric windows
controls.
The indicator lamp for the button comes on,
accompanied by a message confirming activation.
With the ignition on, it remains lit, as long as the
child lock remains activated.
Use of the rear electric windows from the driver's
controls remains possible.
For versions fitted with an electric child
lock, this control also deactivates the
interior rear door controls.
For more information on the Child lock, refer to
the corresponding section.
Reinitialising the electric
windows
After reconnecting the battery, or in the event
of abnormal window movement, the anti-pinch
function must be reinitialised.
The anti-pinch function is disabled during the
following sequence of operations.
For each window:
►  Lower the window fully, then raise it; it will
rise in steps of a few centimetres each time the
control is pressed. Repeat the operation until the
window is fully closed.
►  Continue to pull the control upwards for at
least one second after the window reaches the
closed position.
If an electric window meets an obstacle
during operation, the movement of the
window must be reversed. To do this, press the
relevant switch.
When the driver operates the passengers’
electric window switches, it is important to
ensure that nothing can prevent the window
from closing properly.
It is important to ensure that passengers use
the electric windows correctly.
Pay particular attention to children when
operating windows.
Be aware of passengers and/or other persons
present when closing windows using the key or
the "Keyless Entry and Starting" system.

38
Ease of use and comfort03
Correct driving position
For safety reasons, adjustments must
only be made when the vehicle is
stationary.
Before taking to the road and to make the most
of the ergonomic layout of the instruments and
controls, carry out these adjustments in the
following order:
–

head re
straint height.
–

sea

t backrest angle.
–

sea

t cushion height.
–

longit
udinal seat position.
–

st

eering wheel height and reach.
–

rear vie
w mirror and door mirrors.


Once these adjustments have been made,
check that the instrument panel can be
viewed correctly from your driving position.
Front seats
Before moving the seat backwards,
ensure that there is no person or object
that might prevent the full travel of the seat.
There is a risk of trapping or pinching
passengers if present in the rear seats or of
jamming the seat if large objects are placed on
the floor behind the seat.
Manual adjustments
Longitudinal

►  Raise the control bar and slide the seat
forwards or backwards.
Backrest angle

►  Turn the knob to adjust the backrest.
Height

► Pull the control upwards to raise the seat or
push it downwards to lower it until the desired
position is obtained.
Electric adjustments
Longitudinal

►  Push the control forwards or rearwards to
slide the seat.
Backrest angle

►  Tilt the control forwards or rearwards.
Cushion height and angle

► Tilt the rear of the control upwards or
downwards to obtain the required height and
angle.
Front head restraints
Height adjustment

►  Upward: pull the head restraint up to the
desired position; the head restraint can be felt to
click into position.
►  Downward: press lug A to lower the head
restraint.