Citroen DS4 RHD 2015.5 1.G Owner's Manual
Manufacturer: CITROEN, Model Year: 2015.5, Model line: DS4 RHD, Model: Citroen DS4 RHD 2015.5 1.GPages: 436, PDF Size: 10.13 MB
Page 381 of 436

379
QUESTIOnAnSWERSOLUTIOn
C
ertain traffic jams along 
the route are not indicated 
in real time. On starting, it is several minutes before the system begins to 
receive the traffic information.
Wait until the traffic information is being received 
correctly (display of the traffic information icons 
on the map).
The filters are too restrictive. Modify the "Geographic filter" settings.
In certain countries, only major routes (motor ways...) are listed for 
the traffic information. This phenomenon is normal. The system is 
dependent on the traffic information available.
The altitude is not 
displayed. On starting, the initialisation of the GPS may take up to 3 minutes to 
receive more than 4 satellites correctly. Wait until the system has started up completely 
so that there is GPS coverage by at least 
4
 s
atellites.
Depending on the geographical environment (tunnel...) or the 
weather, the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system 
is dependent on the GPS signal reception 
conditions. 
Audio and Telematics  
Page 382 of 436

Radio
QUESTIOnAnSWERSOLUTIOn
T
he quality of reception of 
the radio station listened 
to gradually deteriorates 
or the stored stations do 
not function (no sound, 
87.5
 
Mhz is displayed...). The vehicle is too far from the transmitter used by the station 
listened to or there is no transmitter in the geographical area 
through which the vehicle is travelling.
Activate the "RDS" function by means of the 
short-cut menu to enable the system to check 
whether there is a more power ful transmitter in 
the geographical area.
The environment (hills, buildings, tunnels, basement car parks...) 
block reception, including in RDS mode. This phenomenon is normal and does not 
indicate a fault with the audio system.
The aerial is absent or has been damaged (for example when going 
through a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
I cannot find some radio 
stations in the list of 
stations received. The station is not received or its name has changed in the list. Press and hold the "List" button at the steering 
mounted controls to update the list of stations 
received or press on the system update function: 
"Update list".
Some radio stations send other information in place of their name 
(the title of the song for example).
The system interprets this information as the name of the station.
The name of the radio 
station changes. 
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381
Media
QUESTIOnAnSWERSOLUTIOn
P
layback of my USB 
memory stick starts only 
after a very long wait 
(around 2 to 3 minutes). Some files supplied with the memory stick may greatly slow down 
access to reading the memory stick (multiplication by 10 of the 
catalogue time).
Delete the files supplied with the memory stick 
and limit the number of sub-folders in the file 
structure on the memory stick.
When I connect my iPhone 
as a telephone and to 
the USB port at the same 
time, I am unable to play 
the music files. When the iPhone connects automatically as a telephone, it forces 
the streaming function. The streaming function takes the place 
of the USB function which is then not useable, there is a period 
without sound of the track being played with Apple
® players.
Disconnect and reconnect to the USB port 
(the
  USB function takes priority over streaming).
The CD is ejected 
automatically or is not 
played by the player. The CD is inserted upside down, is unplayable, does not contain any 
audio data or contains an audio format which the player cannot play.
-
 
C
 heck that the CD is inserted in the player the 
right way up.
-
 
C
 heck the condition of the CD: the CD cannot 
be played if it is too damaged.
-
 
C
 heck the content in the case of a recorded 
CD: refer to the advice in the "AUDIO" section.
-
 
T
 he audio system's CD player does not play 
DVDs.
-
 
S
 ome recorded CDs will not be played by 
the audio system because they are not of the 
correct quality.
The CD has been recorded in a format that is not compatible with the player (udf, ...).
The CD is protected by an anti-pirating protection system which is 
not recognised by the audio system.
There is a long waiting 
period following the insertion 
of a CD or connection of a 
USB memory stick. When a new medium is inserted, the system reads a certain 
amount of data (directory, title, artist, etc.). This may take from a few 
seconds to a few minutes.
This phenomenon is normal. 
Audio and Telematics  
Page 384 of 436

QUESTIOnAnSWERSOLUTIOn
T
he CD player sound is 
p o o r. The CD used is scratched or of poor quality.
Insert good quality CDs and store them in 
suitable conditions.
The audio equipment settings (bass, treble, ambiences) are 
unsuitable. Set the treble or bass level to 0, without selecting 
an ambience.
Some characters in the 
media information are not 
displayed correctly while 
playing. The audio system does not display some types of characters. Use standard characters to name tracks and 
folders.
Playing of streaming files 
does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks and 
the track length are not 
displayed on the screen 
when streaming audio. The Bluetooth profile does not allow the transfer of this information. 
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383
QUESTIOnAnSWERSOLUTIOn
I
n changing the setting 
of treble and bass the 
equalizer setting is 
deselected. The selection of an equalizer setting imposes the balance settings.
Modifying one without the other is not possible.
Modify the balance or equalizer settings to obtain 
the desired musical ambience.
In changing the equalizer 
setting, treble and bass 
return to zero.
When changing the 
balance settings, the 
distribution setting is 
deselected. The selection of a distribution setting imposes the balance settings.
Modifying one without the other is not possible.
Modify the balance or distribution settings to 
obtain the desired musical ambience.
When changing an 
distribution setting, 
the balance setting is 
deselected.
Settings 
Audio and Telematics  
Page 386 of 436

QUESTIOnAnSWERSOLUTIOn
T
here is a difference in 
sound quality between the 
different audio sources. For optimum sound quality, the audio settings for Volume, Bass, 
Treble, Equalizer and Loudness can be adapted to the different 
sound sources, which may result in audible differences when 
changing source. Check that the audio settings for (Volume, Bass, 
Treble, Equalizer, Loudness) are adapted to the 
sources listened to. It is advisable to set the 
Audio functions (Bass, Treble, Fr-Re balance, 
Le-Ri balance) to the middle position, select the 
"Linear", musical ambience and set the loudness 
correction to the "Active" position in CD mode or 
to the "Inactive" position in radio mode.
With the engine off, the 
system switches off after a 
few minutes of use. When the engine is switched off, the system's operating time 
depends on the state of charge of the battery.
The switch-off is normal: the system switches to economy mode 
and switches off to prevent discharging of the vehicle's battery. Start the vehicle's engine to increase the battery 
charge. 
Page 387 of 436

385
QUESTIOnAnSWERSOLUTIOn
I c
annot connect my 
Bluetooth telephone. The telephone's Bluetooth function may be switched off or the 
telephone may not be visible. -
 
C
 heck that your telephone's Bluetooth 
function is switched on.
-
 
C
 heck in the telephone settings that it is 
"visible to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your 
telephone at www.citroen.co.uk (services).
The volume of the 
telephone connected 
in Bluetooth mode is 
inaudible. The volume depends both on the system and on the telephone. Increase the volume of the audio system, to 
maximum if required, and increase the volume of 
the telephone if necessary.
The ambient noise level has an influence on the quality of 
telephone communication. Reduce the ambient noise level (close the 
windows, reduce the booster fan speed, slow 
down, ...).
Some contacts are 
duplicated in the list. The options for synchronizing contacts are synchronizing the 
contacts on the SIM card, the contacts on the telephone, or both. 
When both synchronizations are selected, some contacts may be 
duplicated. Select "Display SIM card contacts" or "Display 
telephone contacts".
Contacts are not shown in 
alphabetical order. Some telephones offer display options. Depending on the settings 
chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone 
di r e c to r y.
The system does not 
receive SMS text messages. The Bluetooth mode does not permit sending SMS text messages 
to the system.
Telephone 
Audio and Telematics  
Page 388 of 436

Page 389 of 436

387
Audio system / Bluetooth®
Contents
First steps
 3 88
Steering mounted controls
 
3
 89
Menus
 
3
 90
Radio
 3
91
DAB (Digital Audio Broadcasting) radio
 
3
 93
Media
 
3
 95
Telephone
 4
00
Audio settings
 4
07
Screen menu map(s)
 
4
 08
Frequently asked questions
 
4
 10
As a safety measure, the driver must only carry out operations 
which require prolonged attention while the vehicle is stationary.
When the engine is switched off and to prevent discharging of 
the battery, the audio system may switch off after a few minutes.
The system is coded in such a way that it will only operate in 
your
 
vehicle. 
Audio and Telematics  
Page 390 of 436

First steps
On/Off.
Volume adjustment.
Select preset radio station.
Long press: store a station.Display the list of stations received, 
CD/MP3 tracks or folders.
Long press: managing the 
classification of MP3/ WMA files/
update the list of stations received.
Audio settings:
audio ambiences, treble, bass, 
loudness, distribution, left /right 
balance, front /rear fader, automatic 
volume. TA (Traffic Announcement) function 
On/Off.
Long press: access to type of 
information.Automatic search up/down for radio 
frequencies.
Select previous/next CD, USB, 
streaming track.
Navigation in a list.
Access to main menu. Abandon the current operation.
Up one level (menu or folder). Confirmation or display of contextual 
menu.
Manual step by step search up/down 
for radio frequencies.
Select previous/next MP3 folder.
Select previous/next folder/genre/
artist /playlist in the USB device.
Navigation in a list.
Select source:
Radio, CD, AUX, USB, Streaming.
Accept an incoming call. Select screen display between 
modes:
Full screen: Audio  
(or telephone if call in progress)/
In a window: Audio (or telephone 
if call in progress) - Time or Trip 
computer.
Long press: black screen (DARK).
* Depending on model. Selection of FM / DAB / AM* 
wavebands.