tank fuel CITROEN DS7 CROSSBACK 2019 Owners Manual

8Eco-driving
Eco-driving
Eco-driving refers to a range of everyday practices
that allow the motorist to optimise the vehicle's
energy consumption (fuel and/or electricity) and
CO
2 emissions.
Optimise your use of the gearbox
With an automatic gearbox, favour automatic
mode. Do not depress the accelerator pedal
heavily or suddenly.
The gear shift indicator prompts you to engage
the most suitable gear. Whenever this indication
is displayed on the instrument panel, follow it
straight away.
With an automatic gearbox, this indicator
appears only in manual mode.
Drive smoothly
Maintain a safe distance between vehicles, use
engine braking rather than the brake pedal and
press the accelerator gradually. These practices
help to save on energy consumption, reduce CO
2
emissions and decrease general traffic noise.
Favour the use of the "Eco" driving mode by
selecting it using the "DRIVE MODE" control.
When the traffic is flowing smoothly, select the
cruise control.
Control the use of electrical equipment
Before moving off, if the passenger compartment
is too warm, ventilate it by opening the windows
and air vents before using the air conditioning. At speeds above 31 mph (50 km/h), close the
windows and leave the air vents open.
Consider using equipment that can help keep the
temperature in the passenger compartment down
(e.g. sunroof blind, window blinds).
Unless automatically regulated, switch off the air
conditioning as soon as the desired temperature
has been reached.
Switch off the demisting and defrosting
functions, if they are not managed automatically.
Switch off the heated seat as soon as possible.
Adapt your use of the headlamps and/or foglamps
to the level of visibility, in accordance with
current legislation in the country in which you are
driving.
Avoid running the engine before moving off,
particularly in winter (other than in severe wintry
conditions: temperature below -23°C). The vehicle
will warm up much faster while driving.
As a passenger, avoid connecting your multimedia
devices (e.g. film, music, video game) to help
reduce the consumption of energy.
Disconnect all portable devices before leaving the
vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle. Place the
heaviest items in the boot as close as possible to
the rear seats.
Limit the loads carried in the vehicle and minimise
wind resistance (e.g. roof bars, roof rack, bicycle
carrier, trailer). Preferably, use a roof box.
Remove roof bars and roof racks after use.At the end of winter, remove snow tyres and refit
summer tyres.
Comply with the servicing instructions
Check tyre pressures regularly, with the tyres
cold, referring to the label in the door aperture on
the driver's side.
Carry out this check in particular:
–

before a long journe
y.
–

a
t each change of season.
–

a
fter a long period out of use.
Do not forget the spare wheel and, where
applicable, the tyres on your trailer or caravan.
Have your vehicle serviced regularly (e.g. engine
oil, oil filter, air filter, passenger compartment
filter, etc.). Observe the schedule of operations in
the manufacturer's service schedule.
With a BlueHDi Diesel engine, if the SCR system
has a fault, your vehicle will emit pollution. Visit a
dealer or a qualified workshop as soon as possible
to restore your vehicle's nitrogen oxide emissions
to legal levels.
When filling the fuel tank, do not continue after
the third cut-out of the nozzle, to avoid overflow.
You will only see the fuel consumption of your new
vehicle settle down to a consistent average after
the first 1,900 miles (3,000 kilometres).
Optimising the driving range (rechargeable
hybrid vehicles)
Connect the vehicle as soon as possible.
Favour the ECO zone of the power indicator by
driving smoothly and at a steady speed.

15
Dashboard instruments01
Front passenger airbag (ON)Fixed.
The front passenger airbag is activated.
The control is set to the "ON" position.
In this case, do not install a "rearward facing"
child seat on the front passenger seat - risk of
serious injury!
Front passenger airbag (OFF)Fixed.
The front passenger airbag is deactivated.
The control is set to the “OFF” position.
A "rearward facing" child seat can be installed,
unless there is a fault with the airbags (Airbags
warning lamp on).
Low fuel levelFixed, accompanied by an audible signal
and a message.
When it first comes on, there remains
approximately 6 litres of fuel in the tank (reserve).
Until the fuel level is topped up, this alert will
be repeated every time the ignition is switched
on, with increasing frequency as the fuel level
decreases and approaches zero.
Refuel without delay to avoid running out of fuel.
Never drive until completely empty, as this could
damage the emissions control and injection
systems.
Pedestrian horn (Rechargeable hybrid)Fixed.
Horn fault detected.
Carry out (3).
Collision Risk Alert/Active Safety BrakeFixed, accompanied by the display of a
message.
The system has been deactivated via the touch
screen.
Flashing.
The system activates and brakes the
vehicle momentarily to reduce the speed of
collision with the vehicle in front.
For more information, refer to the Driving section.
Fixed, accompanied by a message and an
audible signal.
The system has a fault.
Carry out (3).
Fixed.
The system has a fault.
If these warning lamps come on after the engine
is switched off and then restarted, carry out (3).
Fixed.
The system is deactivated
temporarily because the driver and/or front
passenger (depending on version) has been
detected as present but the corresponding seat
belt has not been fastened.
Lane keeping assistFixed.
The system has been automatically
deactivated or placed on standby.
Flashing.
You are about to cross a broken lane
marking without operating the direction
indicators. The system is activated, then corrects the
trajectory if it detects a risk of unintentionally
crossing a line or hard shoulder (depending on
version).
For more information, refer to the Driving section.
Fixed, accompanied by the display
of a message and an audible signal.
The system has a fault.
Carry out (3).
Lane positioning assistFixed, accompanied by the Service
warning lamp.
The system has a fault.
Carry out (3).
Stop & StartFixed, accompanied by the display of a
message.
The Stop & Start system has been deactivated
manually.
The engine will not switch off at the next traffic
stop.
Reactivate the system via the touch screen.
Fixed.
The Stop & Start system has been
deactivated automatically.
The engine will not switch off at the next traffic
stop, if the exterior temperature is:
–

belo

w 0°C.
–

abo

ve +35°C.
For more information, refer to the Driving section.

22
Dashboard instruments01
► In the "Cockpit" category, press or move the
slider to the desired setting.
Trip computer
Displays information related to the current trip
(range, fuel consumption, average speed, etc.).
Data displayed on the
instrument panel
Trip computer data is permanently displayed
when the "Personal" display mode is selected.
In all other display modes, pressing the end of the
wiper control stalk will cause this data to appear
temporarily in a specific window.
Displaying the different tabs




►  Pressing the button located on the end of the
wiper control stalk displays the following tabs in
turn:
–

Curren
t information:
•

T
otal driving range (Petrol or Diesel).
•

Curren
t consumption (Petrol or Diesel). •

Time c
ounter for Stop & Start (Petrol or
Diesel).
•
Perc
entage of the current journey travelled
in all-electric driving mode (Rechargeable
hybrid).
–
Trip
s "1" then "2":
•
A
verage speed.
•
A
verage fuel consumption.
•
Dist
ance travelled.
Trip reset
► 
When the desired trip is displayed,
press the button on the end of the wiper
control stalk for more than 2 seconds.
Trips "1" and "2" are independent and are used in
the same way.
Definitions
Range
(miles or km)
Distance that can still be travelled with the
fuel remaining in the tank (based on the
average fuel consumption over the last few miles
(kilometres) travelled).
This value may vary following a change in driving
style or terrain, leading to a significant change in
current fuel consumption.
When the range falls below 19 miles (30 km),
dashes are displayed.
After filling with at least 5 litres of fuel, the range
is recalculated and is displayed if it exceeds 62
miles (100 km). Dashes appearing permanently in place of
numbers while driving indicates a malfunction.
Contact a dealer or a qualified workshop.
Current consumption
(mpg or l/100 km or km/l)Calculated during the last few seconds.
This function is only displayed at speeds above 19
mph (30 km/h).
Average consumption
(mpg or l/100 km or km/l)Calculated since the last trip computer
reset.
Average speed
(mph or km/h)Calculated since the last trip computer
reset.
Distance travelled
(miles or km)Calculated since the last trip computer
reset.
Stop & Start time counter
(minutes/seconds or hours/minutes)
If your vehicle is fitted with the Stop & Start
function, a time counter calculates the time spent
in STOP mode during a journey.

143
Practical information07

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Compatibility of fuels
Petrol fuels conforming to the EN228 standard
containing up to 5% and 10% ethanol respectively.

Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio)fuel
(e.g. pure or diluted vegetable or animal
oils, domestic fuel) is strictly prohibited - risk
of damaging the engine and fuel system!
The only fuel additives authorised for use
are those that meet the B715001 (petrol)
or B715000 (Diesel) standards.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the
formation of paraffins in summer-type Diesel
fuels could prevent the engine from operating correctly. In these temperature conditions, use
winter-type Diesel fuel and keep the fuel tank
more than 50 % full.
At temperatures below -15 °C (+5 °F) to avoid
problems starting, it is best to park the vehicle
under shelter (heated garage).
Travelling abroad
Certain fuels could damage your vehicle’s engine.
In certain countries, the use of a particular fuel
may be required (specific octane rating, specific
trade name, etc.) to ensure correct operation of
the engine.
For all additional information, consult a dealer.
Refuelling
Fuel tank capacity: approximately 55
litres (Diesel), 62 litres (Petrol) or 43 litres
(Rechargeable hybrid).
Reserve level: approximately 6 litres.
Low fuel level
When the low fuel level is reached, this
warning lamp lights up on the instrument
panel, accompanied by the display of a message
and an audible signal. When it first comes on,
about 6 litres of fuel remain.
Until sufficient fuel is added, this warning lamp
appears every time the ignition is switched on,
accompanied by the message and the audible
signal. When driving, this message and audible
signal are repeated with increasing frequency as
the fuel level drops towards 0.
You must refuel as soon as possible to avoid
running out of fuel.
For more information on Running out of fuel
(Diesel), refer to the corresponding section.
A small arrow by the warning lamp
indicates which side of the vehicle the
fuel filler flap is located on.
Stop & Start
Never refuel with the engine in STOP
mode; you must switch off the ignition.
Refuelling
Any addition of fuel must be in quantities of at
least 10 litres, in order to be registered by the fuel
gauge.
Opening the filler flap may create a noise caused
by an inrush of air. This vacuum is entirely normal,
resulting from the sealing of the fuel system.
To refuel in complete safety:
►  Always switch off the engine.

144
Practical information07
► To open the filler flap, press the flap opening
button for more than 2 seconds or, with the
vehicle unlocked, press the rear of the filler flap
(depending on version).
Rechargeable hybrid vehicles
After pressing the button on the
dashboard, the filler flap may not open for
several minutes. A sound is emitted when the
filler flap opens.
If the flap becomes stuck, press and hold
the button on the dashboard for more than
3 seconds.


The filler cap is built into the flap.
►  Select a pump that delivers the correct fuel
type for the vehicle's engine (see a reminder label
on the inside of the filler flap).


►  Insert the filler nozzle and push it in as far as
possible before starting to refuel (to minimise the
risk of splashing).
►  Fill the tank.
Do not continue after the nozzle’s third cut-out.
Doing so may cause malfunctions.
►  Push the fuel filler flap to close it.
The vehicle is fitted with a catalytic converter,
which helps to reduce the level of harmful
emissions in the exhaust gases.
For petrol engines, you must use unleaded fuel.
The filler neck is narrower, allowing only unleaded
petrol nozzles to be inserted.
If you have put in the wrong fuel for the
vehicle, you must have the fuel tank
drained and filled with the correct fuel before
starting the engine.
Misfuel prevention (Diesel)
(Depending on country of sale.)
This mechanical device prevents filling the tank of
a Diesel vehicle with petrol.
Located in the filler neck, the misfuel prevention
device is visible when the filler cap is removed.
Operation

When a petrol filler nozzle is introduced into the
fuel filler neck of a Diesel vehicle, it comes into
contact with the flap. The system remains closed
and prevents filling.
Do not persist but introduce a Diesel type filler
nozzle.
The misfuel prevention device does not
prevent filling with a jerrycan, regardless
of the fuel type.
Travelling abroad
As Diesel fuel pump nozzles may be
different in other countries, the presence
of the misfuel prevention device may make
refuelling impossible.

163
Practical information07
appropriate for the temperature conditions
must be used in order to protect the system's
components (pump, tank, ducts, jets).
Filling with pure water is prohibited in all
circumstances (risk of freezing, limescale,
etc.).
Diesel fuel additive (Diesel with
particle filter)
On reaching the minimum level in the
particle filter additive tank, this warning
lamp comes on fixed, accompanied by an audible
signal and a warning message.
Topping up
The topping up of this additive must be carried
out quickly.
Visit a dealer or a qualified workshop.
AdBlue® (BlueHDi)
An alert is triggered when the reserve level is
reached.
For more information on the Indicators and in
particular the AdBlue range indicators, refer to
the corresponding section.
To avoid the vehicle being immobilised in
accordance with regulations, you must top up the
AdBlue tank.
For more information on AdBlue
® (BlueHDi), and
in particular the supply of AdBlue, refer to the
corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
Manufacturer's service schedule and according to
your engine.
Otherwise, have them checked by a dealer or a
qualified workshop.
Only use products recommended by the
Manufacturer or products of equivalent
quality and specification.
In order to optimise the operation of
components as important as those in the
braking system, the Manufacturer selects and
offers very specific products.
12 V battery
The battery does not require any
maintenance.
Check regularly that the terminals are correctly
tightened (versions without quick-release
terminals) and that the connections are clean.
For more information on the precautions
to take before any work on the 12 V
battery, refer to the corresponding section.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery with
special technology and specifications.
Its replacement should be carried out only by a
dealer or a qualified workshop.
Passenger compartment filter
Depending on the environment and the use
of the vehicle (e.g. dusty atmosphere, city
driving), change it twice as often, if necessary.
A clogged passenger compartment filter
can adversely affect air conditioning
system performance and generate undesirable
odours.
Air filter
Depending on the environment and the use
of the vehicle (e.g. dusty atmosphere, city
driving), change it twice as often, if necessary.
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
The start of clogging of the particle filter is
indicated by the temporary lighting of this
warning lamp, accompanied by an alert message.
As soon as traffic conditions allow, regenerate
the filter by driving at a speed of at least 37 mph
(60 km/h), with an engine speed above 2,500
rpm, for about 15 minutes (until the warning lamp
goes out).
If it is not possible to reach 37 mph (60 km/h),
leave the engine running at idle for about 15
minutes, then drive with an engine speed above
2,500 rpm for 15 minutes.

165
Practical information07
the shock absorbers have a major impact on road
holding and braking performance.
For your safety and driving comfort, it is important
to have them regularly checked by a dealer or a
qualified workshop.
Timing and accessory kits
The timing and accessory kits are used
from the time the engine is started until it
is switched off. It is normal for them to wear over
time.
A faulty timing or accessory kit can damage
the engine, rendering it unusable. Observe the
recommended replacement frequency, stated in
distance travelled or time elapsed, whichever is
reached first.
AdBlue® (BlueHDi)
To respect the environment and ensure
compliance with the Euro 6 standard, without
adversely affecting the performance or
fuel consumption of its Diesel engines, the
Manufacturer has taken the decision to equip
its vehicles with a system that combines SCR
(Selective Catalytic Reduction) with a Diesel
Particle Filter (DPF) for the treatment of exhaust
gases.
SCR system
Using a liquid called AdBlue® that contains
urea, a catalytic converter turns up to 85% of
the nitrogen oxides (NOx) into nitrogen and
water, which are harmless to health and the
environment.
The AdBlue® is contained in a special tank
holding about 17 litres.
Its capacity allows a driving range of
approximately 3,900 miles (6,500 km), which may
vary considerably depending on your driving style.
An alert system is triggered once the reserve level
is reached: it is then possible to drive for a further
1,500 miles (2,400 km) before the tank is empty
and the vehicle is immobilised.
For more information on the Warning and
indicator lamps and the associated alerts,
or the Indicators, please refer to the
corresponding sections.
Once the AdBlue® tank is empty, a device
required by law prevents the engine from
being restarted.
If the SCR system is faulty, the level of
emissions from the vehicle will no longer meet
the Euro 6 standard and the vehicle starts
polluting the environment.
In the event of a confirmed SCR system
malfunction, it is essential to visit a dealer or a
qualified workshop. After 660 miles (1,100 km),
a device is automatically activated to prevent
the engine from starting.
In both cases, a range indicator indicates
the distance that can be travelled before the
vehicle is stopped.
Freezing of the AdBlue®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater for the
AdBlue
® tank, allowing you to continue driving
in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped up
as soon as the first alert is issued indicating that
the reserve level has been reached.
For the correct operation of the SCR
system:
–

U

se only AdBlue
® fluid that meets the ISO
22241 standard.
–

Ne

ver transfer AdBlue
® to another container
as it would lose its purity.
–

Ne

ver dilute AdBlue
® with water.
You can obtain AdBlue
® from a dealer or a
qualified workshop, as well as service stations
equipped with AdBlue
® pumps specially designed
for passenger vehicles.
Recommendations on storage
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out at room temperature.

166
Practical information07
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is non-
flammable, colourless and odourless (when kept
in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of children,
in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11°C. Otherwise the
AdBlue
® may be frozen and so cannot be poured
into the tank. Park the vehicle in a warmer area
for a few hours to allow the top-up to be carried
out.
Never pour the AdBlue® into the Diesel fuel
tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after an
AdBlue breakdown, you must wait about
5 minutes before switching on the ignition,
without opening the driver's door, unlocking
the vehicle or bringing the electronic key into
the passenger compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
►  Press the "START/STOP" button to switch off
the engine.


►  Turn the blue cap of the AdBlue® tank anti-
clockwise and remove it.
►  With a container of AdBlue®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue
® tank.
►  With an AdBlue® pump: insert the nozzle and
fill the tank until the nozzle automatically cuts
out.
In order not to overfill the AdBlue® tank:
–
Add betw
een 10 and 13 litres using
AdBlue
® containers.
–
St
op after the nozzle’s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
®
intermediate top-ups of 5 litres or more.
If the AdBlue® tank is completely empty
– which is confirmed by the message “Top
up AdBlue: Starting impossible” – it is essential
to add at least 10 litres.
Top-up detection may not be instantaneous
after addition. It may take a few minutes of
driving before the top-up detection is effective.
Free-wheeling
In certain situations, it is necessary to put the
vehicle into free-wheeling mode (e.g. towing, on
a rolling road, automatic car wash (Wash mode),
rail or sea transport).
The procedure varies according to the type of
gearbox and parking brake.

170In the event of a breakdown08
Warning triangle
This reflective and dismantlable device is to be
installed on the side of the road when a vehicle is
broken down or damaged.
Before getting out of the vehicle
Turn on the hazard warning lamps, then
put on the safety vest to assemble and install
the triangle.
Storage compartment

There is a compartment in the interior trim of the
tailgate to store a warning triangle.
►  After opening the tailgate, release the cover by
turning the screw a quarter turn to the left.
Assembling and placing the
triangle


For versions supplied with a triangle as original
equipment, refer to the illustration above.
For other versions, refer to the assembly
instructions provided with the triangle.
►  Put the triangle in place behind the vehicle, as
required by local legislation.
Running out of fuel
(Diesel)
With Diesel engines, the fuel system must be
primed if you run out of fuel.
Before starting to prime the system, it is essential
to put at least 5 litres of Diesel into the fuel tank.
For more information on Refuelling and on
Misfuel prevention (Diesel), refer to the
corresponding section. ► 
Switch on the ignition (without starting the
engine).
►  Wait around 1 minute and switch off the
ignition.
►  Operate the starter motor to start the engine.
If the engine does not start at the first attempt,
do not keep trying, but restart the procedure.
Tool kit
Set of tools supplied with the vehicle.
Its content depends on your vehicle's equipment:
–

T
emporary puncture repair kit.
–

Spare wheel.

213Alphabetical index
360 Vision 140
A
ABS 79
Accelerated charging unit (Wallbox)
147–148
Accessories

76
Active LED Vision

65
Active Safety Brake

128, 130
Active Scan Suspension

105
Active suspension

105
Adaptive headlamp lighting

67
AdBlue®

19, 165
AdBlue® tank

166
Additive, Diesel

163
Adjusting headlamps

65
Adjusting head restraints

43
Adjusting seat

43–44
Adjusting the air distribution

50, 52
Adjusting the air flow

50, 52
Adjusting the headlamp beam height

65
Adjusting the height and reach
of the steering wheel

46
Adjusting the seat angle

44
Adjusting the seat belt height

82
Adjusting the temperature

51
Adjusting the time

23, 208
Advice on care and maintenance

146, 167
Advice on driving

8, 96–97
Airbags

83–87
Airbags, curtain 85–86
Airbags, front
84–85, 88
Airbags, lateral

84–85
Air conditioning

50–51
Air conditioning, automatic

53
Air conditioning, dual-zone automatic

51
Air intake

52–53
Air vents

49
Alarm

37–38
Amplifier, audio

58
Anti-lock braking system (ABS)

79
Antitheft / Immobiliser

27
Applications

24
Armrest, front

58
Armrest, rear

60
Assistance call

77–78
Assistance, emergency braking

80, 130
Audio streaming (Bluetooth)

205
B
Battery, 12 V 159, 163, 181–185
Battery, ancillaries
181
Battery, charging

181–182, 184
Battery, remote control

31
Blanking screen (snow shield)

158
Blind

40–41
Blind spot monitoring

135
BlueHDi

19, 163, 170
Bluetooth (hands-free)

202
Bluetooth (telephone) 202
Bodywork
168
Bonnet

160
Boot

32–34, 62
Brake discs

164
Brake lamps

179
Brakes

164
Braking

105
Braking assistance system

79–80
Braking, automatic emergency

128, 130
Braking, dynamic emergency

100–101
Bulbs (changing)

178–179
C
Capacity, fuel tank 143
Care of the bodywork
168
Central locking

29–30
Changing a bulb

178–179
Changing a fuse

180
Changing a wheel

171, 175
Changing a wiper blade

73–74
Changing the remote control battery

31
Changing to free-wheeling

166
Charge level indicator (Rechargeable hybrid)

21
Charger, induction

57
Charger, wireless

57
Charging cable

149
Charging cable
(Rechargeable hybrid)

147–148, 154