check engine CITROEN DS7 CROSSBACK 2020 Owner's Guide

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Practical information07
Fitting on longitudinal bars

The transverse bars must be fixed at the markings
located on the longitudinal bars.
Direct fitting on roof

The transverse bars must only be fixed at the
four anchorage points located on the roof frame.
These points are concealed by the vehicle doors
when the doors are closed.
The roof bar fixings have a stud which must be
inserted into the opening of each anchorage
point.
Recommendations
Distribute the load uniformly, taking care
to avoid overloading one of the sides.
Arrange the heaviest part of the load as close
as possible to the roof.
Secure the load firmly.
Drive gently: the vehicle will be more
susceptible to the effects of side winds and its
stability may be affected.
Regularly check the security and tight
fastening of the roof bars, at least before each
trip.
Remove the roof bars once they are no longer
needed.
Very cold climate screens
(Depending on country of sale)
This removable device prevents the accumulation
of snow around the radiator cooling fan.
It consists of a first element for the upper part
of the front grille and a second element for the
lower part.
In case of difficulty with installation/
removal
Contact a dealer or a qualified workshop.
Before any operation, ensure that the
engine is off and the cooling fan has
stopped.
It is essential to remove them when:
– the outside t emperature exceeds 10°C.
–

rec
overy is in progress.
–

the speed is abo
ve 75 mph (120 km/h).
Snow chains
In wintry conditions, snow chains improve
traction as well as the behaviour of the vehicle
when braking.
Snow chains must be fitted only to the
front wheels. They must never be fitted to
"space-saver" type spare wheels.
Observe the legislation in force in your
country relating to the use of snow chains
and maximum authorised speeds.
Only use chains that have been designed to be
fitted to the type of wheel on the vehicle:
Original tyre size Maximum link size 225/55 R18 9 mm
205/55 R19 9 mm
235/50 R19 Cannot be fitted with chains
235/45 R20 Cannot be fitted with chains
245/35 R21 Cannot be fitted with chains

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Practical information07
For more information, contact a dealer or a
qualified workshop.
Installation tips
►  To fit the snow chains during a journey, stop
the vehicle on a flat surface at the side of the
road.
►  Apply the parking brake and position any
wheel chocks under the wheels to prevent
movement of the vehicle.
►  Fit the snow chains following the instructions
provided by the manufacturer.
►  Move off gently and drive for a few moments,
without exceeding 31 mph (50 km/h).
►  Stop the vehicle and check that the snow
chains are correctly tightened.
It is strongly recommended that you
practise fitting the snow chains on a level
and dry surface before setting off.
Avoid driving with snow chains on roads
that have been cleared of snow to avoid
damaging the vehicle's tyres and the road
surface. If the vehicle is fitted with alloy
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Rechargeable hybrid vehicles
The use of snow chains is only authorised
on the front wheels.
The driving mode selector must be on the 4WD
position (depending on version).
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine and for a maximum
cumulative period of around 30 minutes, you can
continue to use functions such as the audio and
telematics system, dipped beam headlamps or
courtesy lamps.
Selecting the mode
A confirmation message is displayed when
energy economy mode is entered, and the active
functions are placed on standby.
If a telephone call is in progress at the
time, it will be maintained for around 10
minutes via the audio system’s hands-free
system.
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions immediately,
start the engine and let it run:
–

For le
ss than 10 minutes, to use the equipment
for approximately 5 minutes.
–

For more than 10 minut
es, to use the equipment
for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
To recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from
starting.
For more information on the 12 V battery, refer
to the corresponding section.
Load reduction mode
This system manages the use of certain functions
according to the level of charge remaining in the
battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates
certain functions, such as the air conditioning
and the heated rear screen.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Bonnet
Stop & Start
Before doing anything under the bonnet,
you must switch off the ignition to avoid any
risk of the engine restarting automatically.
Take care with objects or clothing that could
be caught in the blades of the cooling fan

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Practical information07
or in certain moving components - risk of
strangulation and serious injury!
Rechargeable hybrid vehicles
Before any work is carried out under the
bonnet, it is essential to switch off the ignition
and disconnect the charging connector nozzle
if it is connected, check that the READY
indicator lamp is off on the instrument panel
and wait 4 minutes - risk of serious injury!
The location of the interior bonnet release
lever prevents the bonnet being opened
when the left-hand front door is closed.
When the engine is hot, handle the
exterior safety catch with care (risk of
burns), using the protected area.
When the bonnet is open, take care not to
damage the safety catch.
Do not open the bonnet under very windy
conditions.
Cooling of the engine when stopped
The engine cooling fan may start after the
engine has been switched off.
Take care with objects or clothing that could
be caught in the blades of the fan!
Opening



►  From the inside: pull the control lever, located
on the left below the dashboard, towards you.


►  From the outside: lift the safety catch and
raise the bonnet.
A bonnet strut opens the bonnet and holds it
open.
Closing
►  Lower the bonnet and release it near the end
of its travel.
►  Check the locking.
Because of the presence of electrical
equipment under the bonnet, it is strongly
recommended that exposure to water (rain,
washing, etc.) be limited.
Engine compartment
The engine shown here is an example for
illustrative purposes only.
The locations of the following components may
vary:
–

Air filt
er.
–

Engine oil dip
stick.
–

Engine oil filler c
ap.
–

Priming pump
.
–

Degas
sing screw.

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Practical information07
Petrol engine

Diesel engine

1. Screenwash fluid reservoir
2. Engine coolant reservoir
3. Brake fluid reservoir
4. Battery/Fuses
5. Remote earth point (-)
6. Fusebox
7. Air filter
8. Engine oil filler cap
9. Engine oil dipstick
10. Priming pump*
11. Degassing screw*
* Depending on engine .
Diesel fuel system
This system is under very high pressure.
All work must be carried out only by a dealer or
a qualified workshop.
Checking levels
Check all of the following levels regularly in
accordance with the Manufacturer's service
schedule. Top them up if required, unless
otherwise indicated.
If a level drops significantly, have the
corresponding system checked by a dealer or a
qualified workshop.
The fluids must comply with the
Manufacturer's requirements and with
the vehicle's engine.
Take care when working under the
bonnet, as certain areas of the engine
may be extremely hot (risk of burns) and the
cooling fan could start at any time (even with
the ignition off).
Used products
Avoid prolonged contact of used oil or
fluids with the skin.
Most of these fluids are harmful to health and
very corrosive.
Do not discard used oil or fluids into
sewers or onto the ground.
Empty used oil into the containers reserved
for this purpose at a dealer or a qualified
workshop.
Engine oil
The level is checked, with the engine
having been switched off for at least 30
minutes and on level ground, either using the oil
level indicator in the instrument panel when the
ignition is switched on (for vehicles equipped with
an electric gauge), or using the dipstick.
It is normal to top up the oil level between two
services (or oil changes). It is recommended that
you check the level, and top up if necessary, every
3,000 miles (5,000 km).
In order to maintain the reliability of the
engine and emissions control system,
never use additives in the engine oil.

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Practical information07
Checking using the dipstick
For the location of the dipstick, please refer
to the illustration of the corresponding engine
compartment.
► Grasp the dipstick by its coloured grip and pull
it out completely.
►  Wipe the end of the dipstick using a clean, lint-
free cloth.


►  Reinsert the dipstick and push fully down,
then pull it out again to visually check the oil level:
the correct level is between marks A (max) and
B (min).
Do not start the engine if the level is:
–

abo
ve mark A: contact a dealer or a qualified
workshop.
–

belo
w mark B: top up the engine oil
immediately.
Oil grade
Before topping up or changing the engine
oil, check that the oil is suitable for your engine
and complies with the recommendations in
the service schedule supplied with the vehicle
(or available from your dealer or qualified
workshop).
Use of non-recommended oil may invalidate
your warranty in the event of engine failure.
Topping up the engine oil level
For the location of the engine oil filler cap, please
refer to the corresponding engine compartment
illustration.
►  Add oil in small quantities, avoiding any spills
on engine components (risk of fire).
►  Wait a few minutes before checking the level
again using the dipstick.
►  Top up the level if necessary.
►  After checking the level, carefully screw the
oil filler cap back on and replace the dipstick in
its tube.
The oil level indication displayed on the
instrument panel when the ignition is
switched on is not valid for 30 minutes
following an addition of oil.
Brake fluid
The level of this fluid should be close to the
"MAX" mark. If not, check the brake pads
for wear.
To know how often the brake fluid should be
replaced, refer to the manufacturer's servicing
schedule.
Clean the cap before removing it to refill.
Use only DOT4 brake fluid from a sealed
container.
Engine coolant
It is normal to top up this fluid between
two services.
The check and top-up must only be done with the
engine cold.
A level of coolant that is too low risks causing
major damage to the engine; the coolant level
must be close to the "MAX" mark without ever
going above it.
If the level is close to or below the "MIN" mark, it
is essential to top it up.
When the engine is hot, the temperature of the
coolant is regulated by the fan.
As the cooling system is pressurised, wait at least
one hour after switching off the engine before
carrying out any work.
In order to avoid the risk of scalding if you need to
top up in an emergency, wrap a cloth around the
cap and unscrew the cap by two turns to allow the
pressure to drop.
Once the pressure has dropped, remove the cap
and top up to the required level.
Screenwash fluid
Top up to the required level when
necessary.
Fluid specification
The fluid must be topped up with a pre-mixed
product.
In winter (temperatures below zero), a fluid
containing an anti-freeze agent which is

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Practical information07
appropriate for the temperature conditions
must be used in order to protect the system's
components (pump, tank, ducts, jets).
Filling with pure water is prohibited in all
circumstances (risk of freezing, limescale,
etc.).
Diesel fuel additive (Diesel with
particle filter)
On reaching the minimum level in the
particle filter additive tank, this warning
lamp comes on fixed, accompanied by an audible
signal and a warning message.
Topping up
The topping up of this additive must be carried
out quickly.
Visit a dealer or a qualified workshop.
AdBlue® (BlueHDi)
An alert is triggered when the reserve level is
reached.
For more information on the Indicators and in
particular the AdBlue range indicators, refer to
the corresponding section.
To avoid the vehicle being immobilised in
accordance with regulations, you must top up the
AdBlue tank.
For more information on AdBlue
® (BlueHDi), and
in particular the supply of AdBlue, refer to the
corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
Manufacturer's service schedule and according to
your engine.
Otherwise, have them checked by a dealer or a
qualified workshop.
Only use products recommended by the
Manufacturer or products of equivalent
quality and specification.
In order to optimise the operation of
components as important as those in the
braking system, the Manufacturer selects and
offers very specific products.
12 V battery
The battery does not require any
maintenance.
Check regularly that the terminals are correctly
tightened (versions without quick-release
terminals) and that the connections are clean.
For more information on the precautions
to take before any work on the 12 V
battery, refer to the corresponding section.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery with
special technology and specifications.
Its replacement should be carried out only by a
dealer or a qualified workshop.
Passenger compartment filter
Depending on the environment and the use
of the vehicle (e.g. dusty atmosphere, city
driving), change it twice as often, if necessary.
A clogged passenger compartment filter
can adversely affect air conditioning
system performance and generate undesirable
odours.
Air filter
Depending on the environment and the use
of the vehicle (e.g. dusty atmosphere, city
driving), change it twice as often, if necessary.
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
The start of clogging of the particle filter is
indicated by the temporary lighting of this
warning lamp, accompanied by an alert message.
As soon as traffic conditions allow, regenerate
the filter by driving at a speed of at least 37 mph
(60 km/h), with an engine speed above 2,500
rpm, for about 15 minutes (until the warning lamp
goes out).
If it is not possible to reach 37 mph (60 km/h),
leave the engine running at idle for about 15
minutes, then drive with an engine speed above
2,500 rpm for 15 minutes.

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Practical information07
Do not switch off the engine until the filter
is fully regenerated; repeated intervals
can degrade the engine oil prematurely.
Regenerating the filter while the vehicle is
stationary is not recommended.
Following prolonged operation of the
vehicle at very low speed or at idle, you
may, in exceptional circumstances, notice
water vapour coming from the exhaust while
accelerating. These emissions have no impact
on the vehicle’s behaviour and the
environment.
New vehicle
During the first few particle filter
regeneration operations, you may notice a
"burning" smell. This is perfectly normal.
Automatic gearbox
The gearbox does not require any
maintenance (no oil change).
Electric parking brake
This system does not require any routine
servicing. However, in the event of a
problem, do not hesitate to have the system
checked by a dealer or a qualified workshop.
For more information on the Electric
parking brake, refer to the corresponding
section.
Brake pads
Brake wear depends on the style of driving,
particularly in the case of vehicles used in
town, over short distances. It may be necessary to
have the condition of the brakes checked, even
between vehicle services.
Unless there is a leak in the circuit, a drop in the
brake fluid level indicates that the brake pads are
worn.
After washing the vehicle, moisture, or in
wintry conditions, ice can form on the
brake discs and pads: braking efficiency may
be reduced. Gently dab the brakes to dry and
defrost them.
Brake disc wear
For information on checking brake disc
wear, contact a dealer or a qualified
workshop.
Wheels and tyres
The inflation pressure of all tyres,
including the spare wheel, must be
checked on "cold” tyres.
The pressures indicated on the tyre pressure label
are valid for "cold" tyres. If you have driven for
more than 10 minutes or more than 6 miles (10
kilometres) at over 31 mph (50 km/h), add 0.3 bar
(30 kPa) to the values indicated on the label.
Under-inflation increases energy
consumption. Non-compliant tyre
pressures cause tyres to wear prematurely and
have an adverse effect on the vehicle's road
holding - risk of accident!
Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. Regularly check the condition of the tyres
(tread and sidewalls) and rims as well as the
presence of the valve caps.
When the wear indicators no longer appear set
back from the tread, the depth of the grooves is
less than 1.6 mm; replace the tyres as soon as
possible.
Using different size wheels and tyres from those
specified can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer
reading and have an adverse effect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
Always mark the direction of rotation on the tyres
that will be stored when fitting winter or summer
tyres. Store them in a cool, dry place and away
from direct exposure to the sun's rays.
Winter or 4-seasons tyres can be identified
by this symbol on their sidewalls.
Shock absorbers
It is not easy for drivers to detect when
shock absorbers are worn. Nevertheless,

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Practical information07
the shock absorbers have a major impact on road
holding and braking performance.
For your safety and driving comfort, it is important
to have them regularly checked by a dealer or a
qualified workshop.
Timing and accessory kits
The timing and accessory kits are used
from the time the engine is started until it
is switched off. It is normal for them to wear over
time.
A faulty timing or accessory kit can damage
the engine, rendering it unusable. Observe the
recommended replacement frequency, stated in
distance travelled or time elapsed, whichever is
reached first.
AdBlue® (BlueHDi)
To respect the environment and ensure
compliance with the Euro 6 standard, without
adversely affecting the performance or
fuel consumption of its Diesel engines, the
Manufacturer has taken the decision to equip
its vehicles with a system that combines SCR
(Selective Catalytic Reduction) with a Diesel
Particle Filter (DPF) for the treatment of exhaust
gases.
SCR system
Using a liquid called AdBlue® that contains
urea, a catalytic converter turns up to 85% of
the nitrogen oxides (NOx) into nitrogen and
water, which are harmless to health and the
environment.
The AdBlue® is contained in a special tank
holding about 17 litres.
Its capacity allows a driving range of
approximately 3,900 miles (6,500 km), which may
vary considerably depending on your driving style.
An alert system is triggered once the reserve level
is reached: it is then possible to drive for a further
1,500 miles (2,400 km) before the tank is empty
and the vehicle is immobilised.
For more information on the Warning and
indicator lamps and the associated alerts,
or the Indicators, please refer to the
corresponding sections.
Once the AdBlue® tank is empty, a device
required by law prevents the engine from
being restarted.
If the SCR system is faulty, the level of
emissions from the vehicle will no longer meet
the Euro 6 standard and the vehicle starts
polluting the environment.
In the event of a confirmed SCR system
malfunction, it is essential to visit a dealer or a
qualified workshop. After 660 miles (1,100 km),
a device is automatically activated to prevent
the engine from starting.
In both cases, a range indicator indicates
the distance that can be travelled before the
vehicle is stopped.
Freezing of the AdBlue®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater for the
AdBlue
® tank, allowing you to continue driving
in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped up
as soon as the first alert is issued indicating that
the reserve level has been reached.
For the correct operation of the SCR
system:
–

U

se only AdBlue
® fluid that meets the ISO
22241 standard.
–

Ne

ver transfer AdBlue
® to another container
as it would lose its purity.
–

Ne

ver dilute AdBlue
® with water.
You can obtain AdBlue
® from a dealer or a
qualified workshop, as well as service stations
equipped with AdBlue
® pumps specially designed
for passenger vehicles.
Recommendations on storage
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out at room temperature.

166
Practical information07
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is non-
flammable, colourless and odourless (when kept
in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of children,
in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11°C. Otherwise the
AdBlue
® may be frozen and so cannot be poured
into the tank. Park the vehicle in a warmer area
for a few hours to allow the top-up to be carried
out.
Never pour the AdBlue® into the Diesel fuel
tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after an
AdBlue breakdown, you must wait about
5 minutes before switching on the ignition,
without opening the driver's door, unlocking
the vehicle or bringing the electronic key into
the passenger compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
►  Press the "START/STOP" button to switch off
the engine.


►  Turn the blue cap of the AdBlue® tank anti-
clockwise and remove it.
►  With a container of AdBlue®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue
® tank.
►  With an AdBlue® pump: insert the nozzle and
fill the tank until the nozzle automatically cuts
out.
In order not to overfill the AdBlue® tank:
–
Add betw
een 10 and 13 litres using
AdBlue
® containers.
–
St
op after the nozzle’s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
®
intermediate top-ups of 5 litres or more.
If the AdBlue® tank is completely empty
– which is confirmed by the message “Top
up AdBlue: Starting impossible” – it is essential
to add at least 10 litres.
Top-up detection may not be instantaneous
after addition. It may take a few minutes of
driving before the top-up detection is effective.
Free-wheeling
In certain situations, it is necessary to put the
vehicle into free-wheeling mode (e.g. towing, on
a rolling road, automatic car wash (Wash mode),
rail or sea transport).
The procedure varies according to the type of
gearbox and parking brake.

181
In the event of a breakdown08
12 V battery/Accessory
batteries
Lead-acid starter batteries
These batteries contain harmful
substances (sulphuric acid and lead).
They must be disposed of in accordance
with regulations and must never under any
circumstances be discarded with household
waste.
Dispose of used batteries at a designated
collection point.
Protect your eyes and face before
handling the battery.
All operations on the battery must be carried
out in a well ventilated area and away from
naked flames and sources of sparks, to avoid
any risk of explosion or fire.
Wash your hands afterwards.
Electronic control units/LED technology
headlamps
Never connect the negative jump lead to the
metal part of the electronic control units or at
the back of the headlamps.
Risk of destroying the electronic control units
and/or headlamps!
Connect to the remote earth point provided for
this purpose.
Frozen battery
Never try to charge a frozen battery - risk
of explosion!
If the battery has frozen, have it checked by
a dealer or by a qualified workshop, who will
verify that the internal components have not
been damaged and that the case has not
cracked, which could lead to a risk of leakage
of toxic and corrosive acid.
Never try to start the engine by pushing
the vehicle.
Symbols
No sparks or naked flames, no smoking.
Always protect your eyes. Explosive gases
can cause blindness and injury.
Keep the vehicle's battery out of the reach
of children.
The vehicle's battery contains sulphuric
acid which can make you go blind or cause
severe burns.
For more information, refer to the
handbook.
Explosive gases can be present close to
the battery.
With petrol/Diesel engines
Procedure for starting the engine using another
battery or for charging a discharged battery.
Accessing the battery
The battery is located under the bonnet.

For access to the (+) terminal:
►  Release the bonnet by pulling the internal
release lever, then the external safety catch.
►  Raise the bonnet.
(+) Positive terminal with a quick-release
terminal.
(-) Negative terminal.
As the battery's negative terminal is not
accessible, a remote earth point is located near
the battery.
Starting using another battery
If the vehicle's battery is flat, the engine can be
started using a backup battery (either external or
from another vehicle) and jump leads or using a
battery booster.
Never start the engine by connecting a
battery charger.
Never use a 24 V or higher battery booster.