answer phone Citroen GRAND C4 PICASSO 2017 2.G Owner's Manual

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Audio and Telematics
The access to " Messages " depends on the compatibility of the smartphone and the integral system. Depending on the smartphone, access to your messages or email may be
slow.
Managing messages
The " Email " function allows email addresses to be entered for a contact, but the system is not able to send emails.
Managing contacts / entries
Press Telephone to display the primary page.
Select " Contact ".
Select " Create " to add a new contact.
In the " Telephone " tab, enter the telephone numbers for the contact.
In the " Address " tab, enter the addresses for the contact.
In the " Email " tab, enter the email addresses for the contact.
Pres s " Answer " to send a quick message stored in the system.
Press Telephone to display the primary page.
Press the " OPTIONS " button to go to the secondary page.
Select " Messages " to display the list of messages.
Select the " All " or " Received " or " Sent " tab.
Select the detail of the message chosen in one of the lists
Press " Call " to start the call.
Press " Play " to hear the message.
The services available depend on the network, the SIM card and the compatibility of the Bluetooth devices used. Check in the manual for your smartphone and with your service provider for the services available to you.

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Audio and Telematics
QUESTIONANSWERSOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be visible. Check that your telephone's Bluetooth function is switched on. Check in the telephone settings that it is "visible
to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your telephone at the Brand's website (services).
The volume of the telephone connected in Bluetooth mode is inaudible.
The volume depends both on the system and on the telephone. Increase the volume of the audio system, to maximum if required, and increase the volume of the telephone if necessary.
The ambient noise level has an influence on the quality of telephone communication. Reduce the ambient noise level (close the windows, reduce the booster fan speed, slow down, ...).
Telephone
QUESTIONANSWERSOLUTION
Some characters in the media information are not displayed correctly while playing.
The audio system does not display some types of characters. Use standard characters to name tracks and folders.
Playing of streaming files does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks and the track length are not displayed on the screen when streaming audio.
The Bluetooth profile does not allow the transfer of this information.

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Audio and Telematics
QUESTIONANSWERSOLUTION
Some contacts are duplicated in the list. The options for synchronizing contacts are synchronizing the contacts on the SIM card, the contacts on the telephone, or both. When both synchronizations are selected, some contacts may be duplicated.
Select "Display SIM card contacts" or "Display telephone contacts".
Contacts are not shown in alphabetical order. Some telephones offer display options. Depending on the settings chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone di r e c to r y.
The system does not receive SMS text messages. The Bluetooth mode does not permit sending SMS text messages to the system.
QUESTIONANSWERSOLUTION
In changing the setting of treble and bass the equalizer setting is deselected.
The selection of an equalizer setting imposes the settings for treble and bass and vice-versa. Modify the treble and bass or equalizer settings to obtain the desired musical ambience.
In changing the equalizer setting, treble and bass return to zero.
When changing the balance settings, the distribution setting is deselected.
The selection of a distribution setting imposes the balance settings and vice-versa. Modify the balance or distribution settings to obtain the desired musical ambience.
When changing an distribution setting, the balance setting is deselected.
Settings

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Audio and Telematics
Transversal-Citroen_en_Chap02_RCC-2-2-0_ed01-2016
QUESTIONANSWERSOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be visible. Check that your telephone's Bluetooth function is switched on. Check in the telephone settings that it is "visible to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your telephone at the Brand's website (services).
The volume of the telephone connected in Bluetooth mode is inaudible.
The volume depends both on the system and on the telephone. Increase the volume of the audio system, to maximum if required, and increase the volume of the telephone if necessary.
The ambient noise level has an influence on the quality of telephone communication. Reduce the ambient noise level (close the windows, reduce the booster fan speed, slow
down, ...).
Contacts are not shown in alphabetical order. Some telephones offer display options. Depending on the settings chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone di r e c to r y.
Telephone

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Audio and Telematics
Media
QUESTIONANSWERSOLUTION
The Bluetooth connection is broken. The state of charge of the device may be too low. Charge the battery of the portable device.
The message "USB device
error" is displayed in the screen.
The USB memory stick is not recognised.
The USB memory stick may be corrupt.
Reformat the USB memory stick.
The CD is ejected every time or is not played. The CD is upside down, cannot be read, does not contain audio files or contains audio files of a format not recognised by the audio system. The CD is protected by an anti-pirating system not recognised by the audio system.
- Check that the CD is inserted in the player the right way up. - Check the condition of the CD: the CD cannot be played if it is too damaged. - Check the content in the case of a recorded CD: consult the advice in the "Audio" section. - Due to their quality level, certain writeable CDs will not be played by the audio system.
The sound from the CD is p o o r. The CD used is scratched or of poor quality. Insert a good quality CD and store them in suitable conditions.
The audio settings (base, treble, ambience) are unsuitable. Return bass and treble settings to 0, without selecting an ambience.
I am unable to play
the music files on my smartphone via the USB port.
Depending on the smartphone, access by the audio system to music
on the smartphone may have to be approved on the latter.
Manual activate the MTP profile on the
smartphone (USB settings menu).

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Audio and Telematics
Transversal-Citroen_en_Chap03_RD6_ed01-2016
QUESTIONANSWERSOLUTION
I am unable to access my voicemail. Few telephones or service providers allow the use of this function. Call your voicemail box, via the telephone menu, using the number supplied by your service provider.
I am unable to access my directory of contacts. Check the compatibility of your telephone.
You did not give access to your contacts when pairing the telephone. Accept or confirm access by the system to the contacts on your telephone.
I am unable to continue a conversation when getting into my vehicle.
Telephone mode is activated. Deselect telephone mode to transfer the call to the vehicle.
I am unable to pair my telephone by Bluetooth. Telephones (models, versions of operating systems) have their own specific aspects in the pairing procedure and some telephones are not compatible.
Before starting the pairing procedure, delete the pairing of the telephone from the system AND of the system from the telephone, so as to see the compatibility of the telephones.
Telephone