engine not starting Citroen GRAND C4 PICASSO RHD 2016 2.G Owner's Manual

24
Warning / indicator lampStateCause Action / Observations
Electric parking
brake fixed.
The
  electric   parking   brake   is   applied. Release   the   electric   parking   brake   to   switch   off   the  
w

arning   lamp:   with   your   foot   on   the   brake   pedal,  
b

riefly   push   the   electric   parking   brake   control   lever.
Observe
  the   safety   recommendations.
For
  more   information   on   the   Electric parking brake,
refer
  to   the   corresponding   section.
Diesel engine
pre-heating
fixed.
The "START/STOP " switch has been
pressed
  (ignition   on).Wait
  until   the   indicator   lamp   goes   off   before   starting.
Once
  it   goes   off,   starting   is   immediate,   on   condition  
t

hat   you   maintain   pressure   on   the   brake   pedal   for   an  
a

utomatic   gearbox,   or   the   clutch   pedal   is   pressed   fully  
d

own   for   a   manual   gearbox.
The
  period   of   illumination   of   the   indicator   lamp   is  
d

etermined   by   the   ambient   conditions   (up   to   about  
t

hirty   seconds   in   extreme   conditions).
If
  the   engine   does   not   start,   switch   the   ignition   off   and  
t

hen   on,   wait   until   the   indicator   lamp   goes   off   again,  
t

hen   start   the   engine.
Blind spot
monitoring
system fixed.
The
  blind   spot   monitoring   system   has  
b

een   activated.For
  more   information   on   the   Blind spot monitoring
system,
  refer   to   the   corresponding   section.
Park Assist fixed. The
  Park   Assist   function   has   been  
a

ctivated.For
  more   information   on   Park Assist, refer to the
corresponding
 s

ection.
Instruments

43
Remaining range between 350 and 1500 miles
(600 and 2 400 km)
When switching on the ignition, the AdBlue w arning   lamp   comes   on   for   a   few   seconds,  
a

ccompanied   by   an   audible   signal   and   the  
d

isplay   of   a   message   (e.g.   "Top-up   AdBlue   :  
S

tarting   impossible   in   900   miles")   indicating  
t

he   remaining   range   expressed   in   miles   or  
k

ilometres.
When
  driving,   the   message   is   displayed   every  
2

00   miles   (300   km)   until   the   fluid   level   has   been  
t

opped-up.
Go
  to   a   CITROËN   dealer   or   a   qualified  
w

orkshop   to   have   the   AdBlue
® fluid topped-up.
Y
ou
 
can
 
also
 
top-up
 
the
 
fluid
 
yourself.
For
 m

ore
 i

nformation
 o

n
 A

dBlue
® and the SCR
system,
 
and
 
in
 
particular
 
on
 
topping-up,   refer  
t

o
 
the
 
corresponding
 
section. Remaining range between 0 and 350 miles
(0 and 600 km)
When
  switching   on   the   ignition,   the   SERVICE  
w

arning   lamp   comes   on   and   the   AdBlue  
w

arning   lamp   flashes,   accompanied   by   an  
a

udible   signal   and   the   display   of   a   message  
(

e.g.   "Top-up   AdBlue:   Starting   impossible   in  
3

50   miles")   indicating   the   remaining   range  
e

xpressed   in   miles   or   kilometres.
When   driving,   the   message   is   displayed   every  
3

0   seconds   until   the   fluid   level   has   been  
t

opped-up.
Go   to   a   CITROËN   dealer   or   a   qualified  
w

orkshop   to   have   the   AdBlue
® fluid topped-up.
Y
ou
 
can
 
also
 
top-up
 
the
 
fluid
 
yourself.
Other wise you will not be able to restart your
engine. Breakdown related to a lack of AdBlue
®
When switching on the ignition, the SERVICE w
arning   lamp   comes   on   and   the   AdBlue  
w

arning   lamp   flashes,   accompanied   by   an  
a

udible   signal   and   the   display   of   a   message  
(

e.g.   "Top-up   AdBlue   :   Starting   impossible").
The
 Ad

Blue
® tank is  empty:  t he  s ystem  r equired  b
y
 
regulations   prevents   engine   starting.
To
 
be
 
able   to   start   the   engine,  
w

e
 
recommend   that   you   call   on  
a

 
CITROËN   dealer   or   a   qualified  
w

orkshop   for   the   top-up   required.
If
 
you
 
carry   out   the   top-up   yourself,   it  
i

s
 
essential   to   add   at   least   3.8   litres   of  
Ad

Blue
® to the tank.
F
or m
ore i
nformation o
n A
dBlue® and the SCR
system,
 
and
 
in
 
particular
 
on
 
topping-up,   refer  
t

o
 
the
 
corresponding
 
section.
1
Instruments

44
In the event of a fault with the SCR emissions control system
In the event of the detection of a fault
The  AdBlue,   SERVICE   and   diagnostic  
w

arning   lamps   come   on,   accompanied   by   an  
a

udible   signal   and   the   display   of   the   message  
"

Emissions
 f
ault".
The
  alert   is   triggered   when   driving   when   the  
f

ault   is   detected   for   the   first   time,   then   when  
s

witching   on   the   ignition   for   subsequent  
j

ourneys,   while   the   fault   persists. During an authorised driving phase (between
650 miles and 0 miles) (1 100 km and 0 km)
If
  a   fault   with   the   SCR   system   is   confirmed  
(

after   30   miles   (50   km)   covered   with   the  
p

ermanent   display   of   the   message   signalling  
a

  fault),   the   SERVICE   and   engine   diagnostic  
w

arning   lamps   come   on   and   the   AdBlue  
w

arning   lamp   flashes,   accompanied   by   an  
a

udible   signal   and   the   display   of   a   message  
(

e.g.   "Emissions   fault:   Starting   prevented   in  
1

50   miles")   indicating   the   remaining   range  
e

xpressed   in   miles   or   kilometres.
While
  driving,   the   message   is   displayed   every
 3

0   seconds   while   the   fault   with   the   SCR   system
 p

ersists.
The alert is repeated when switching on the ignition.You should go to a CITROËN dealer or a qualified   workshop   as   soon   as   possible.
Other wise, you will not be able to restart your
engine.
A
 
system
 
that
 
prevents
 
engine
 
starting
 
is
 
activated   automatically   from   650   miles   (1   100   km)   after   confirmation   of   a   fault   with   the   SCR   emissions  
c

ontrol
 
system.
 
Have
 
the
 
system
 
checked
 
by
 
a   CITROËN   dealer   or   a   qualified   workshop   as   soon   as   possible.
If
 
it
 
is
 
a
 
temporary
 
fault,
 
the
 
alert
 
d

isappears
 
during
 
the
 
next
 
journey,
 a
fter
 
self-diagnosis
 
of
 
the
 
SCR
 
system. Starting prevented
Every
  time   the   ignition   is   switched   on,   the  
S

ERVICE   and   engine   diagnostic   warning  
l

amps   come   on   and   the   AdBlue   warning   lamp  
f

lashes,   accompanied   by   an   audible   signal   and  
t

he   display   of   the   message   "Emissions   fault:  
St

arting
 p
revented".
You   have   exceeded   the   authorised  
d

riving   limit:   the   starting   prevention  
s

ystem   inhibits   engine   starting.
To   be   able   to   start   the   engine,   you   must  
c

all   on   a   CITROËN   dealer   or   a   qualified  w
orkshop.
Instruments

56
As a safety measure (children on board),   never   leave   the   vehicle   without  
t

aking   the   electronic   key   for   the   Keyless  
E

ntry   and   Starting   system   with   you,  
e

ven   for   a   short   period.
Be
  aware   of   the   risk   of   theft   when   the  
e

lectronic   key   for   the   Keyless   Entry   and  
S

tarting   system   is   in   one   of   the   defined  
z

ones   with   the   vehicle   unlocked.
If
 
one
 
of
 
the
 
doors
 
or
 
the
 
boot
 
is
 
still
 
o

pen
 
or
 
if
 
the
 
electronic
 
key
 
for
 
the
 
K

eyless
 
Entry
 
and
 
Starting
 
system
 
has
 
b

een
 
left
 
inside
 
the
 
vehicle,
 
the
 
central
 
l

ocking
 
does
 
not
 
take
 
place.
However,
 
the
 
alarm
 
(if
 
fitted)
 
will
 
be
 
fully
 
a

ctivated
 
after
 
about
 
45
 
seconds.
In
  order   to   preserve   the   battery   in   the  
e

lectronic   key   and   the   vehicle's   battery,  
t

he   "hands-free"   functions   are   put   into  
l

ong-term   standby   after   21   days   without  
u

se.   To   restore   these   functions,   press  
o

ne   of   the   remote   control   buttons   or  
s

tart   the   engine   with   the   electronic   key  
i

n   the   reader.
For
  more   information   on   starting   with  
K

eyless Entr y and Star ting , refer to
the
  corresponding   section.
If
 
the
 
vehicle
 
is
 
unlocked
 
by
 
mistake
 
a

nd
 
with
 
no
 
action
 
on
 
the
 
doors
 
or
 
boot,
 
t

he
 
vehicle
 
will
 
lock
 
again
 
automatically
 
a

fter
 
about
 
30
 
seconds.
If
 
fitted
 
to
 
your
 
vehicle,
 
the
 
alarm
 
will
 
a

lso
 
be
 
reactivated
 
automatically.
The
 
automatic
 
folding
 
and
 
unfolding
 
o

f
 
the
 
door
 
mirrors
 
can
 
be
 
deactivated
 
b

y
 
a
 
CITROËN
 
dealer
 
or
 
a
 
qualified
 
w

orkshop. Accumulations
  (water,   dust,   grime,  s
alt...)   on   the   inner   sur face   of   the   door  
h

andle   may   affect   detection.
If
  cleaning   the   inner   sur face   of   the   door  
h

andle   using   a   cloth   does   not   restore  
d

etection,   contact   a   CITROËN   dealer   or  
a

  qualified   workshop.
A
  sudden   splash   of   water   (stream   of  
w

ater,   high   pressure   jet   washer, …)  
m

ay   be   identified   by   the   system   as   the  
d

esire   to   open   the   vehicle.
Access

123
Starting-switching off the engine with the electronic key
F Place  the   gear   selector   lever   at   P or N
for   vehicles   with   an   automatic   gearbox   or  
n

eutral   with   a   manual   gearbox.
F
 
I
nsert   the   electronic   key   in   the   reader.
F
 
P
ress   the   brake   pedal   for   vehicles   with   an  
a

utomatic   gearbox,   or   fully   declutch   for  
v

ehicles   with   a   manual   gearbox.
Starting the engine
For Diesel vehicles, in
temperatures   below   zero   the  
e

ngine   will   not   start   until   the  
p

reheater   warning   lamp   has  
g

one   off.
If
 
one
 
of
 
the
 
starting
 
conditions
 
is
 
not
 
m

et,
 
a
 
reminder
 
message
 
appears
 
in
 
t

he
 
instrument
 
panel
 
screen.
 
In
 
some
 
c

ircumstances,
 
it
 
is
 
necessary
 
to
 
t

urn
 
the
 
steering
 
wheel
 
slightly
 
while
 
p

ressing
 
the
 
"START/STOP"
 
button
 
t

o
 
assist
 
unlocking
 
of
 
the
 
steering;
 
a

 
message
 
warns
 
you
 
when
 
this
 
is
 
ne

eded. F
B
riefly press the "
START/STOP"
button.
 T

he
 
steering
 
column
 
unlocks
 
and
 
t

he
 
engine
 
starts
 
more
 
or
 
less
 
i

mmediately
 
(see
 
the
 
advice
 
for
 
D

iesel
 v

ersions). If
 
this
 
warning   lamp   comes   on   after  
p

ressing   "START/STOP",   you   should  
h

old
 
the
  brake   or   clutch   pedal   down  
u

ntil
 
the
  warning   lamp   goes   off   and  
d

o
 
not
 
press   the   START/STOP   button  
a

gain
 
before   the   engine   starts.
4
Driving

125
Starting-switching off the engine with Keyless Entry and Starting
F Place  the   gear   selector   lever   at   P or N for
vehicles   with   an   automatic   gearbox,   or  
n

eutral   with   a   manual   gearbox.
F
 
W
ith   the   electronic   key   inside   the   vehicle,  
p

ress   the   brake   pedal   for   vehicles   with   an  
a

utomatic   gearbox,   or   fully   declutch   for  
v

ehicles   with   a   manual   gearbox.
Diesel vehicles
In temperatures below zero the engine   will   not   start   until   the  
p

reheater   warning   lamp   has  
g

one   off.
Starting the engine
The presence of the "Keyless Entry and Starting"   electronic   key   in   the   recognition   zone  
i

s
 e
ssential.
It
  is   not   necessary   to   place   the   electronic   key   in  
t

he   back-up   reader.
If
  the   electronic   key   is   not   detected,  
a

  message   is   displayed.   Move   the  
e

lectronic   key   into   the   recognition   zone  
s

o   that   the   engine   can   be   started.
In
  the   event   of   a   problem,   see   "Key   not  
d

etected   /   Back-up   starting".
F
B riefly press the "
S TA R T/
STOP "
  button   while   maintaining  
p

ressure   on   the   pedal   until   the  
e

ngine
 s
tarts.
If one of the starting conditions is not met,   a   reminder   message   appears   in   the i

nstrument   panel   screen.
In
  some   circumstances,   it   is   necessary  
t

o   turn   the   steering   wheel   slightly   while  
p

ressing   the   "START/STOP " button
to
  assist   unlocking   of   the   steering;   a  
m

essage   warns   you   when   this   is   needed.
As a safety measure, never leave the vehicle   while   the   engine   is   running.
The
 
steering
 
column
 
unlocks
 
and
 
the
 
engine
 
s

tarts
 
more
 
or
 
less
 
instantly.
See
 
the
 
advice
 
below
 
for
 
Diesel
 
versions. If
  this   warning   lamp   comes   on   after  
p

ressing   "START/STOP ",
  you   should  
h

old   the   brake   or   clutch   pedal   down  
u

ntil   the   warning   lamp   goes   off   and   do  
n

ot press the " START/STOP " button
again
  before   the   engine   starts.
4
Driving

126
Key not detected
Back-up starting
When the electronic key is in the recognition zone   and,   after   pressing   the   "START/STOP"  
b

utton,   the   engine   does   not   start:
F
 
P
lace   the   gear   selector   at   P or N for
vehicles
  with   an   automatic   gearbox   or  
n

eutral   for   vehicles   with   a   manual   gearbox.
F
 
I
nsert   the   electronic   key   in   the   back-up  
re

ader.
F
 
W

ith
 
the
 
electronic
 
key
 
inside
 
t

he vehicle, press the "
S TA R T/
STOP "
 
button.
The
 
engine
 
stops
 
and
 
the
 
steering
 
c

olumn
 
locks.
F
 
I

mmobilise
 
the
 
vehicle.
F
 
P

lace
 
the
 
gear
 
selector
 
at
 
P or N for
vehicles
 
with
 
an
 
automatic
 
gearbox,
 
or
 
n

eutral
 
with
 
a
 
manual
 
gearbox.
Switching off the engine
If the vehicle is not immobilised, the e
ngine   will   not   stop.
Do not leave your vehicle with the
electronic
  key   still   inside. F
 
P
ress   the   brake   pedal   on   vehicles   with   an  
a

utomatic   gearbox,   or   fully   declutch   with   a  
m

anual
 g
earbox.
F
 
P
ress   the   "START/STOP"   button.
The
  engine   starts.
Switching
  off   the   engine   leads   to   a   loss  
o

f   braking   assistance.
Driving

128
Switching the ignition on
( without
 s
tarting)
With the ignition on, the system goes i
nto   energy   economy   mode   when  
n

ecessary   to   maintain   the   state   of  
c

harge   of   the   battery.
With
 
the   electronic   key   in   the   reader   or   the  
K

eyless   Entry   and   Starting   key   inside   the  
v

ehicle,   pressing   the   "START/STOP"   button,  
w

ith no action on the pedals
, allows the
ignition   to   be   switched   on.
F  
P
ress   the   "START/STOP"   button,  
t

he   instrument   panel   comes   on  
b

ut   the   engine   does   not   start.
F
 
P

ress   the   button   again   to   switch   off   the  
i

gnition   and   so   allow   the   vehicle   to   be  
lo

cked.
Anti-theft protection
Electronic engine immobiliser
The keys contain an electronic chip which has a
  secret   code.   When   the   ignition   is   switched  
o

n,   this   code   must   be   recognised   in   order   for  
s

tarting   to   be   possible.
This
  electronic   engine   immobiliser   locks   the  
e

ngine   management   system   a   few   minutes  
a

fter   the   ignition   is   switched   off   and   prevents  
s

tarting   of   the   engine   by   anyone   who   does   not  
h

ave   the   key.
In
  the   event   of   a   malfunction,   you   are   informed  
b

y   a   message   in   the   instrument   panel   screen.
In
 
t
his  
c
ase,  
y
our  
v
ehicle  
d
oes  
n
ot  
s
tart;  
c
ontact  
a

  CITROËN   dealer   if   required.
Driving

255
Fuel
Capacity of the tank: approximately 57 litres (petrol) or 55 litres (Diesel).
Low fuel levelRefuelling
When the low fuel level is reached, t
his   warning   lamp   comes   on   in   the  
i

nstrument   panel,   accompanied   by   an  
a

udible   warning   and   a   message   and  
t

he   last   bar   of   the   fuel   gauge   comes  
o

n   in   orange.
F
 
T
ake   care   to   select   the   pump   that   delivers  
t

he   correct   type   of   fuel   for   your   vehicle.
F
 
I
ntroduce   the   nozzle   so   as   to   push   in   the  
m

etal   non-return   flap   A.
F
 
M
ake   sure   that   the   nozzle   is   pushed   in   as  
f

ar   as   possible   before   starting   to   refuel  
(risk
  of   blowback).
F
 
M
aintain   this   position   throughout   the  
r

efuelling
 ope
ration.
F
 
P
ush   the   fuel   flap   to   close   it.
If you are filling your tank to the top, do
not persist after the 3rd cut- off; this could
cause malfunctions.
A
  label   on   the   inside   of   the   fuel   filler   flap  
r

eminds   you   of   the   type   of   fuel   to   use,  
d

epending   on   your   engine   type.
Additions
  of   fuel   must   be   of   at   least   5   litres   to  
b

e   registered   by   the   fuel   gauge.
When
 
it
 
first   comes   on,   about 6 litres of fuel
remain
 
in
 
the   tank.
Until
 
sufficient   fuel   has   been   added,   this  
w

arning
 
lamp   appears   every   time   the   ignition  
i

s
 
switched   on,   accompanied   by   an   audible  
w

arning
 
and   a   message.   This   audible   warning  
a

nd
 
message   are   repeated   with   increasing  
f

requency
  as   the   fuel   level   drops   towards   "0 ".
Refuel
 
as
 
soon   as   possible   to   avoid   running   out.Opening
  the   filler   flap   may   result   in   an   inrush   of  
a

ir.   This   is   entirely   normal   and   results   from   the  
s

ealing   of   the   fuel   system.
F
 
W
ith   the   vehicle   unlocked,   press   the   rear  
e

dge   of   the   flap   to   open   it   (the   filler   cap   is   a  
p

art   of   it).
With Stop & Start, never refuel with the
system
  in   STOP   mode;   you   must   switch  
o

ff
 
the   ignition   with   the   START/STOP  
b

utton.
7
Practical information

263
Exiting economy mode
These functions are reactivated automatically next   time   the   vehicle   is   driven.
In
  order   to   restore   the   use   of   these   functions  
i

mmediately,   start   the   engine   and   let   it   run:
-
 
f
or   less   than   ten   minutes,   to   use   the  
e

quipment   for   approximately   five   minutes,
-
 
f
or   more   than   ten   minutes,   to   use   the  
e

quipment   for   up   to   approximately  
t

hirty minutes.
Let
  the   engine   run   for   the   duration   specified   to  
e

nsure   that   the   battery   charge   is   sufficient.
Do
  not   repeatedly   and   continuously   restart   the  
e

ngine   in   order   to   charge   the   battery.
A
  flat   battery   prevents   the   engine   from   starting.
For
  more   information   on   the   12 V batter y, refer
to
  the   corresponding   section.
Load reduction mode
System which manages the use of certain functions   according   to   the   level   of   charge  
r

emaining   in   the   battery.
When
  the   vehicle   is   being   driven,   the   load  
r

eduction   function   temporarily   deactivates  
c

ertain   functions,   such   as   the   air   conditioning,  
t

he   heated   rear   screen...
The
  deactivated   functions   are   reactivated  
a

utomatically   as   soon   as   conditions   permit.
Energy economy mode
Switching to economy
mode
A message appears in the instrument panel s
creen   indicating   that   the   vehicle   has   switched  
t

o   economy   mode   and   the   active   functions   are  
p

ut   on   standby.
If
  a   telephone   call   is   being   made   at   this   time,   it  
w

ill   be   maintained   for   around   10   minutes   with  
t

he   Bluetooth   hands-free   system   of   your   audio  
s

ystem.
System
  which   manages   the   duration   of   use   of   certain   functions   to   conserve   a   sufficient   level   of  
c

harge   in   the   battery.
After   the   engine   has   stopped,   you   can   still   use   functions   such   as   the   audio   and   telematics  
s

ystem, windscreen   wipers,   dipped   beam   headlamps, courtesy   lamps,   etc.   for   a   maximum  
c

ombined   duration   of   about   forty   minutes.
7
Practical information