service Citroen JUMPY 2016 2.G Owner's Guide

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Topping-up the AdBlue®
Filling the AdBlue® tank is an operation
included in every routine service on your
vehicle by a CITROËN dealer or a qualified
workshop.
Nevertheless, given the capacity of the tank, it
may be necessary to top-up the fluid between
services, more particularly if an alert (warning
lamps and a message) signals the requirement.
You can go to a CITROËN dealer or a qualified
workshop.
If you envisage topping-up yourself, please
read the following warnings carefully.
Precautions in use
Keep AdBlue® out of the reach of
children, in its original bottle.
Never transfer AdBlue
® to another
container: it would lose its purity. Use only AdBlue
® fluid that meets the
ISO

22241 standard.
Never dilute AdBlue
® with water.
Never pour AdBlue® into the Diesel fuel
tank.
The supply in a non-drip bottle simplifies
topping-up. You can obtain 1.89 litre (half a
US gallon) bottles from a CITROËN
dealer or a
qualified workshop.
Never top-up from an AdBlue
®
dispenser reserved for heavy goods
vehicles.
AdBlue
® is a urea-based solution. This liquid is
non-flammable, colourless and odourless (kept
in a cool area).
In the event of contact with the skin, wash
the affected area with soap and water. In the
event of contact with the eyes, wash (irrigate)
the eyes with large amounts of water or with
an eye wash solution for at least 15 minutes.
If a burning sensation or irritation persists, get
medical attention.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high ambient
temperature, for example), the risk of release of
ammonia cannot be excluded: do not inhale the
fluid. Ammonia vapour has an irritant effect on
mucous membranes (eyes, nose and throat).
Important
If your vehicle's AdBlue
® tank is
c
ompletely empty (which is confirmed
by the alert messages and the
impossibility of starting the engine)
you must add at least 3.8 litres
(so two 1.89 litre bottles).
Practical information

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For optimum service life of the battery, it is
essential to maintain an adequate state of
charge.
In some circumstances it may be necessary to
charge the battery:
-
i
f you use your vehicle essentially for short
journeys,
-

i
f the vehicle is to be taken off the road for
several weeks.
Contact a CITROËN dealer or a qualified
workshop.
Charging the battery using
a battery charger
F Switch off the ignition.
F S witch off all electrical consumers (audio
system, lighting, wipers, ...).
If you envisage charging your vehicle's
battery yourself, use only a charger
compatible with lead-acid batteries of a
nominal voltage of 12 V. Follow the instructions for use provided
by the manufacturer of the charger.
Never reverse polarities.
Never try to charge a frozen battery.
If the battery has been frozen, have
it checked by a CITROËN dealer or a
qualified workshop, who will check that
the internal components have not been
damaged and the casing is not cracked,
which could cause a leak of toxic and
corrosive acid.
If this label is present, it is essential
to use only a 12 V charger, to avoid
causing irreversible damage to the
electrical components related to the
Stop & Start system. It is not necessary to disconnect the
battery.
F
S
witch off the charger B before connecting
the cables to the battery, so as to avoid any
dangerous sparks.
F

E
nsure that the charger cables are in good
condition.
F

R
aise the plastic cover, if your vehicle has
one, on the (+) terminal. F

C
onnect the charger B cables as follows:
-
t
he positive (+) red cable to the (+)
terminal of the battery A ,
-
t
he negative (-) black cable to the earth
point C on the vehicle.
F
A
t the end of the charging operation, switch
off the charger B before disconnecting the
cables from the battery A .
8
In the event of a breakdown

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Do not force the lever as locking will
not be possible if the clamp is not
positioned correctly; start the procedure
again.
Disconnecting the battery
In order to maintain an adequate state
of charge for starting the engine, it is
recommended that the battery be disconnected
if the vehicle is taken out of service for a long
period.
Wait 2 minutes after switching off the ignition
before disconnecting the battery.
F
c
lose the windows and the doors before
disconnecting the battery,
F

s
witch off all electrical consumers
(audio system, wipers, lighting, ...),
F

s
witch off the ignition and wait for
four
m

inutes.
Having exposed the battery, it is only
necessary to disconnect the (+) terminal.
Quick release terminal
Disconnecting the (+) terminal
F Raise the lever A fully to release the clamp B.
Following reconnection of the battery
Reconnecting the (+) terminal
F Position the open clamp B of the cable on
the positive post (+) of the battery.
F

P
ress down on the clamp to position it
correctly on the battery post.
F

L
ock the clamp by lowering the lever A .After reconnecting the battery, switch on the
ignition and wait 1 minute before starting to
allow initialisation of the electronic systems.
However, if minor problems persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the corresponding section, you
must yourself reinitialise or reset certain
systems, such as:
-

t
he remote control or electronic key
(depending on version),
-
t
he electric windows,
-
t
he date and time,
-
t
he radio preset stations.
The Stop & Start system may not be
operational during the trip following the
first engine start.
In this case, the system will only be
available again after a continuous
period of immobilisation of the vehicle,
a period which depends on the ambient
temperature and the state of charge of
the battery (up to about 8 hours).
In the event of a breakdown

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F On the front bumper, press the cover (as shown above) to unclip it.
F

S
crew the towing eye in fully.
F

I
nstall the towing arm.
F

S
witch on the hazard warning lamps on the
towed vehicle.
F

M
ove off gently and drive slowly over a
short distance only.
Towing your vehicle
F On the rear bumper, press the cover (as shown above) to unclip it.
F

S
crew the towing eye in fully.
F

I
nstall the towing arm.
F

S
witch on the hazard warning lamps on the
towed vehicle.
F

M
ove off gently and drive slowly over a
short distance only.
Towing another vehicle General
recommendations
Observe the legislation in force in your
c o unt r y.
Ensure that the weight of the towing
vehicle is higher than that of the towed
vehicle.
The driver must remain at the wheel of
the towed vehicle and must have a valid
driving licence.
When towing a vehicle with all four
wheels on the ground, always use an
approved towing arm; rope and straps
are prohibited.
The towing vehicle must move off gently.
When towing a vehicle with the engine
off, there is no longer any power
assistance for braking or steering.
In the following cases, you must always
call on a professional recovery service:
-

v
ehicle broken down on a motor way
or fast road,
-
f

our-wheel drive vehicle,
-

w
hen it is not possible to put the
gearbox into neutral, unlock the
steering, or release the parking
brake,
-

t
owing with only two wheels on the
ground,
-

w
here there is no approved towing
arm available...
In the event of a breakdown

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Emergency or assistance call
If an impact is detected by the airbag
control unit, and independently of
the deployment of any airbags, an
emergency call is made automatically.
Localised Emergency Call
In an emergency, press this
button for more than 2 seconds.
Flashing of the green indicator
lamp and a voice message
confirm that the call has
been made to the "Localised
Emergency Call"* centre.
Pressing this button again immediately cancels
the call.
The green indicator lamp goes off.
At any time, pressing this button for more than
8 seconds cancels the call.
The green indicator lamp remains on (without
flashing) when communication is established.
It goes off at the end of the call.
This call is dealt with by the "Localised
Emergency Call" centre, which receives
locating information from the vehicle and
can send a detailed alert to the appropriate
emergency services.
In countries in which a centre is not
operational, or when the locating service
has been expressly declined, the call is dealt
with directly by the emergency services (112)
without the vehicle location. *

T
hese services are subject to conditions and
availability.
C

onsult a CITROËN dealer.If you benefit from the C
ITROËN

C

onnect Box offer with the SOS and
assistance pack included, there are
additional services available to you in
your MyCITROËN personal space, via
the Internet website for your country.
Audio and Telematics

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Localised Assistance Call
If you purchased your vehicle outside
the CITROËN dealer network, we
invite you to have a dealer check the
configuration of these services and, if
desired, modified to suit your wishes.
In a multi-lingual country, configuration
is possible in the official national
language of your choice.
For technical reasons, particularly
to improve the quality of Telematic
services to customers, the
manufacturer reserves the right to
carry out updates to the vehicle's on-
board telematic system.
The fault with the system does not
prevent the vehicle being driven. Press this button for more than
2 seconds to request assistance
if the vehicle breaks down.
A voice message confirms that
the call has been started*.
Pressing this button again immediately cancels
the request.
The cancellation is confirmed by a voice
message.
Geo-location
You can deactivate geo-location by
simultaneously pressing the "Localised
Emergency Call" and "Localised Assistance
Call" buttons, followed by a press on "Localised
Assistance Call" to confirm.
To reactivate geo-location, simultaneously
press the "Localised Emergency Call" and
"Localised Assistance Call" buttons again,
followed by a press on "Localised Assistance
Call" to confirm.
The orange indicator lamp is on fixed: the back-
up battery should be replaced.
In both cases, the emergency and assistance
calls service may not work.
Contact a qualified repairer as soon as
possible.
Operation of the system
When the ignition is switched on,
the green indicator lamp comes
on for 3 seconds indicating that
the system is operating correctly.
The orange indicator lamp
flashes then goes off: the system
has a fault.
*



T
hese services are subject to conditions and
availability.
Consult a CITROËN dealer.
.
Audio and Telematics

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Select the audio source (depending on
version):
-

F
M / DAB* / AM* stations.
-

S
martphone via MirrorLink
TM or CarPlay®.
-
U
SB memory stick.
-

M

edia player connected to the auxiliary
socket ( jack, cable not supplied).
-

T

elephone connected by Bluetooth* and
using Bluetooth* audio streaming.
* Depending on equipment.
Short-cuts: using the virtual buttons in the
upper band of touch screen, it is possible to
go directly to the selection of audio source,
the list of stations (or titles, depending on
the source), message notifications, emails,
mapping updates and, depending on services,
navigation notifications.
In very hot conditions, the volume may
be limited to protect the system. It may
go into standby (screen and sound off)
for at least 5 minutes.
The return to normal takes place when
the temperature in the passenger
compartment drops. In the "Settings" menu you can create
a profile for just one person or a group
of people with common points, with
the possibility of entering a multitude
of settings (radio presets, audio
settings, navigation history, contact
favourites, ...); these settings are taken
into account automatically.
.
Audio and Telematics

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Jumpy_en_Chap10b_NAC-1_ed01-2016
Menus
Settings Radio Media
Connected navigation
Driving
Connectivity
Telephone
Enter settings for a personal profile and/
or adjust the settings for sound (balance,
ambience, ...), and the display (language,
units, date, time, ...). Select an audio source, a radio station, display
photographs.
Enter navigation settings and choose a
destination.
Use services available in real time, depending
on equipment.
Activate, deactivate, adjust the settings for
certain vehicle functions.
Operate certain applications on a smartphone
connected via MirrorLink
TM or CarPlay®.
Check the state of Bluetooth and Wi-Fi
connections.
Connect a telephone by Bluetooth
®, read
messages and emails and send quick
messages.
.
Audio and Telematics

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1
1
1
17
18
8
11
9
12
10
13
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Jumpy_en_Chap10b_NAC-1_ed01-2016
Level 1Level 2 Level 3 Comments
Navigation
Secondary page Enter address Select the country.
Save the current address.
Confirm Confirm the current address.
Navigation
Secondary page My destinations Recent
Display the lists of destinations and start
navigation.
Preferred My home
My work
Contact Delete one or more destinations.
Navigation
Secondary page
Points of interest Tr a v e l
List of categories available.
After selection of category, select the point of
interest.
Active life
Commercial
Public
Geographic
Search
Search for a point of interest.
Navigation
Secondary page Search Point of interest
Enter a point of interest.
Address Enter the address of a point of interest.
Local / Connected Enter settings for the POI search mode in a
local or connected database depending on the
services subscribed to.
Confirm Confirm the entry.
.
Audio and Telematics

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TMC (Traffic Message
Channel)
TMC (Traffic Message Channel) is a
European standard on the broadcasting
of traffic information via the RDS
system on FM radio, transmitting traffic
information in real time.
The TMC information is then displayed
on a GPS Navigation system map and
taken into account straight away during
navigation, so as to avoid accidents,
traffic jams and closed roads.
The display of danger areas depends
on the legislation in force and
subscription to the service.
.
Audio and Telematics