stop start Citroen JUMPY 2016 2.G Owner's Guide

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Operating fault
Depending on your vehicle's equipment:
Have it checked by a CITROËN dealer or a
qualified workshop.
In the event of a fault in STOP mode, the
vehicle may stall.
All of the instrument panel warning lamps
come on.
Depending on version, an alert message may
also be displayed, asking you to place the gear
lever in position N and put your foot on the
brake pedal.
With the vehicle stationary, you must switch off
the ignition and then start the engine again. The Stop & Start system requires a
12
V battery with a special specification
and technology.
The warning lamp in this button
flashes and a message appears,
accompanied by an audible signal. In the event of a fault with the
system, this warning lamp flashes in
the instrument panel. All work on this type of battery must
be done by a CITROËN or a qualified
workshop.
For more information on the
12
V batter y, refer to the corresponding
section.
6
Driving

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Fuel tank
Opening
If your vehicle is fitted with Stop & Start,
never refuel with the engine in STOP
mode; you must switch off the ignition
using the key, or the START/STOP
button if your vehicle has Keyless Entry
and Starting.
F

Y

ou must switch off the engine.
F

I

f your vehicle has Keyless Entry and
Starting, unlock the vehicle.
F

O

pen the filler flap.
Refuelling
Additions of fuel must be of at least 8 litres to
be registered by the fuel gauge.
Opening the filler cap may result in an inrush of
air. This vacuum is entirely normal and results
from the sealing of the fuel system.
F

R
emove the filler cap by unscrewing it,
then place it on the carrier located on the
filler flap.
F

I
ntroduce the nozzle and push it in fully
(pushing on the metal non-return valve A ).
F

F
ill the tank. Do not continue past the third
cut-off of the nozzle, as this may cause
malfunctions.
F

R
efit the filler cap turning it to the right.
F

P
ush the filler flap to close it (your vehicle
must be unlocked).
F

T
ake care to select the pump that delivers
the correct fuel type for your vehicle's
engine (reminder on a label on the inside of
the filler flap).
Capacity of the tank: approximately 69
litres.
F
I
f your vehicle has a conventional key,
introduce the key into the filler cap, then
turn it to the left.
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Energy economy mode
System which manages the duration of use of certain functions to conserve a sufficient level of
charge in the battery.
After the engine has stopped, you can still use functions such as the audio and telematics
system, windscreen wipers, dipped beam headlamps, courtesy lamps, etc. for a maximum
combined duration of about forty minutes.
Switching to economy
mode
A message appears in the instrument panel
screen indicating that the vehicle has switched
to economy mode and the active functions are
put on standby.
If a telephone call is being made at this time, it
will be maintained for around 10 minutes with
the Bluetooth hands-free system of your audio
system.
Exiting economy mode
These functions are reactivated automatically
next time the vehicle is driven.
In order to restore the use of these functions
immediately, start the engine and let it run:
-

f
or less than ten minutes, to use the
equipment for approximately five minutes,
-

f
or more than ten minutes, to use the
equipment for up to approximately
thirty
m

inutes.
Let the engine run for the duration specified to
ensure that the battery charge is sufficient.
Do not repeatedly and continuously restart the
engine in order to charge the battery.
A flat battery prevents the engine from starting.
For more information on the 12 V batter y , refer
to the corresponding section.
Load reduction mode
System which manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates
certain functions, such as the air conditioning,
the heated rear screen...
The deactivated functions are reactivated
automatically as soon as conditions permit.
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BonnetOpeningClosing
F Take the stay out of its support slot.
F C lip the stay back into its housing.
F

L
ower the bonnet and release it at the end
of its travel.
F

P
ull on the bonnet to check that it has
latched correctly.
F

U
nclip the stay from its housing and place
it in the support slot to hold the bonnet
open.
Do not open the bonnet under very
windy conditions.
When the engine is hot, handle the
exterior safety catch and the stay with
care (risk of burns).
To avoid damaging electrical units,
it is strictly forbidden
to use a high
pressure jet wash under the bonnet. The cooling fan may star t after
switching off the engine: take care
with articles and clothing that might
be caught by the fan blades.
F

L

ift the safety catch, then raise the bonnet.
F

O

pen the door.
F

P

ull the release lever, located at the bottom
of the door aperture, towards you.
Before doing anything under the
bonnet, deactivate the Stop & Start
system to avoid any risk of injury
resulting from an automatic change to
START mode.
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Checks
12 V battery
The battery does not require any maintenance.
However, check regularly that the terminals
are correctly tightened (versions without quick
release terminals) and that the connections
are clean.Refer to the manufacturer's
service schedule for details of the
replacement intervals for these
components.
Air filter and passenger compartment filter
Replace the oil filter each time the
engine oil is changed.
Refer to the manufacturer's
service schedule for details of
the replacement interval for this
component.
Oil filterParticle filter (Diesel)
The start of saturation of the particle
filter is indicated by the temporary
illumination of this warning lamp
accompanied by a message in the
multifunction screen.
As soon as the traffic conditions permit,
regenerate the filter by driving at a
speed of at least 40 mph (60 km/h) until
the warning lamp goes off.
If the warning lamp stays on, this
indicates a low additive level.
For more information on Checking
levels , refer to the corresponding
section.
On a new vehicle, the first particle
filter regeneration operations may be
accompanied by a "burning" smell,
which is per fectly normal.
Following prolonged operation of the
vehicle at very low speed or at idle,
you may, in exceptional circumstances,
notice the emission of water vapour at
the exhaust on acceleration. This does
not affect the behaviour of the vehicle
or the environment.
Unless other wise indicated, check these components in accordance with the manufacturer's
service schedule and according to your engine.
Other wise, have them checked by a CITROËN dealer or a qualified workshop.
For more information and the precautions to
take before starting work on the 12 V batter y
,
refer to the corresponding section. Depending on the environment (e.g. dusty
atmosphere) and the use of the vehicle
(e.g. city driving), replace them twice as
often if necessar y
.
A clogged passenger compartment filter may
have an adverse effect on the per formance
of the air conditioning system and generate
undesirable odours.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery of
specific technology and specification.
Its replacement should be carried out
only by a CITROËN dealer or a qualified
workshop.
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Recommendations on storage
Never store bottles of AdBlue® in your
vehicle.
AdBlue
® freezes at about -11°C and
deteriorates above 25°C. It is recommended
that bottles be stored in a cool area and
protected from direct sunlight.
Under these conditions, the fluid can be kept
for at least a year.
If the additive has frozen, it can be used once it
has completely thawed out.
Procedure
Before starting the top-up procedure, ensure
that the vehicle is parked on a flat and level
sur face.
F

S
witch off the ignition and remove the
key, or if your vehicle has one, press the
START/STOP button to switch off the
engine.
F

F
or access to the AdBlue
® tank, open the
left-hand front door.
F

F

rom below, pull the black cover. F

T
urn the blue cap a 6
th of a turn
anti-clockwise.
F

L

ift off the cap.
Do not dispose of AdBlue
® bottles in
the household waste. Place them in a
container provided for this purpose or
take them to your dealer.
In wintry conditions, ensure that
the temperature of the vehicle is
above

-11°C. Other wise the AdBlue
®
may be frozen and so cannot be poured
into its tank. Park your vehicle in a
warmer area for a few hours to allow the
top-up to be carried out.
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F After emptying the bottle, wipe away any spillage around the tank filler using a damp
cloth. If any additive is split or splashed, wash
immediately with cold water or wipe with
a damp cloth.
If the additive has crystallised, clean it
off using a sponge and hot water.
F
R
efit the blue cap to the tank and turn it
a 6
th of a turn clockwise, to its stop.Important:
when topping-up after
running out of additive , signalled
by the message "Top up emissions
additive: Starting prevented", you
must wait for about 5 minutes before
switching the ignition on again, without
opening the driver's door, unlocking
the vehicle, introducing the remote
control key into the ignition switch,
or placing the electronic key of the
"Keyless Entr y and Star ting" system
inside the vehicle .
Switch on the ignition, then wait for
10
seconds before starting the engine.
F

O

btain a bottle of AdBlue
®. After first
checking the use-by date, read carefully
the instructions on use on the label before
pouring the contents of the bottle into your
vehicle's AdBlue
® tank.
Freezing of the AdBlue
®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater
for the AdBlue
® tank, allowing you to
continue driving in very cold conditions. F
R efit the black cover, starting at the top.
F

C
lose the door.
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12 V batteryThe battery is located under the bonnet.
F O pen the bonnet using the interior release
lever, then the exterior safety catch.
F

S
ecure the bonnet stay.
Access to the battery
Procedure for starting the engine using another
battery or charging a discharged battery.
General points
Lead-acid starter batteries
Protect your eyes and face before
handling the battery.
All operations on the battery must be
carried out in a well ventilated area and
away from naked flames and sources
of sparks, so as to avoid the risk of
explosion or fire.
Wash your hands after wards.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery of
specific technology and specification.
Its replacement should be carried out
only by a CITROËN dealer or a qualified
workshop. If your vehicle has an automatic
gearbox, do not try to start the engine
by pushing the vehicle.
Batteries contain harmful substances
such as sulphuric acid and lead.
They must be disposed of in
accordance with regulations and must
not, in any circumstances, be discarded
with household waste.
Take used remote control batteries and
vehicle batteries to a special collection
point.
For more information on the Bonnet
and Engine , refer to the corresponding
section(s).
F

I
f fitted to your vehicle, remove the plastic
cover to access the (+) terminal.
The battery (-) terminal is not accessible.
A remote earth point is provided at the front of
the vehicle.
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In the event of a breakdown

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Starting using another
battery
Never try to start the engine by
connecting a battery charger.
Never use a 24 V or higher battery
b o o s t e r.
First check that the slave battery has a
nominal voltage of 12 V and a capacity
at least equal to that of the discharged
battery.
The two vehicles must not be in contact
with each other.
Switch off the electrical consumers on
both vehicles (audio system, wipers,
lighting, ...).
Ensure that the jump lead cables do
not pass close to moving parts of the
engine (cooling fan, belts, ...).
Do not disconnect the (+) terminal when
the engine is running.F

R
aise the plastic cover on the (+) terminal,
if your vehicle has one.
F

C
onnect the red cable to the positive
terminal (+) of the flat battery A (at
the metal elbow) then to the positive
terminal
(+) of the slave battery B or the
b o o s t e r.
F

C
onnect one end of the green or black
cable to the negative terminal (-) of the
slave battery B or the booster (or earth
point on the other vehicle).
F

C
onnect the other end of the green or black
cable to the earth point C on the broken
down vehicle.
F

S
tart the engine of the vehicle with the
good battery and leave it running for a
few
m

inutes.
F

O
perate the starter on the broken down
vehicle and let the engine run.
If the engine does not start straight away,
switch off the ignition and wait a few moments
before trying again.
When your vehicle's battery is discharged, the
engine can be started using a slave battery
(external or on another vehicle) and jump lead
cables or a battery booster.
Some functions, including Stop & Start,
are not available if the battery is not
sufficiently charged.
F

W
ait until the engine returns to idle then
disconnect the jump lead cables in the
reverse order.
F
R
efit the plastic cover to the (+) terminal,
if your vehicle has one.
F
A
llow the engine to run for at least
30 minutes, by driving or with the vehicle
stationary, so that the battery reaches an
adequate state of charge.
In the event of a breakdown

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For optimum service life of the battery, it is
essential to maintain an adequate state of
charge.
In some circumstances it may be necessary to
charge the battery:
-
i
f you use your vehicle essentially for short
journeys,
-

i
f the vehicle is to be taken off the road for
several weeks.
Contact a CITROËN dealer or a qualified
workshop.
Charging the battery using
a battery charger
F Switch off the ignition.
F S witch off all electrical consumers (audio
system, lighting, wipers, ...).
If you envisage charging your vehicle's
battery yourself, use only a charger
compatible with lead-acid batteries of a
nominal voltage of 12 V. Follow the instructions for use provided
by the manufacturer of the charger.
Never reverse polarities.
Never try to charge a frozen battery.
If the battery has been frozen, have
it checked by a CITROËN dealer or a
qualified workshop, who will check that
the internal components have not been
damaged and the casing is not cracked,
which could cause a leak of toxic and
corrosive acid.
If this label is present, it is essential
to use only a 12 V charger, to avoid
causing irreversible damage to the
electrical components related to the
Stop & Start system. It is not necessary to disconnect the
battery.
F
S
witch off the charger B before connecting
the cables to the battery, so as to avoid any
dangerous sparks.
F

E
nsure that the charger cables are in good
condition.
F

R
aise the plastic cover, if your vehicle has
one, on the (+) terminal. F

C
onnect the charger B cables as follows:
-
t
he positive (+) red cable to the (+)
terminal of the battery A ,
-
t
he negative (-) black cable to the earth
point C on the vehicle.
F
A
t the end of the charging operation, switch
off the charger B before disconnecting the
cables from the battery A .
8
In the event of a breakdown