long Citroen JUMPY 2016 2.G Service Manual

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By visiting a CITROËN dealer, you can
also obtain products for cleaning and
maintenance (exterior and interior) -
including ecological products in the
"TECHNATURE" range, topping-up
products (screenwash...), touch-up pens
and paint aerosols for the exact colour
of your vehicle, refills (cartridge for the
temporary puncture repair kit...), ...
"Multimedia"
Smartphone support, table support or semi-
integral navigation support, range of audio
systems and portable navigation systems,
driving recorder, Bluetooth hands-free kit, DVD
player, multimedia support, driving aids, vehicle
tracking system, ...
Range of trade equipment
Another range is also available, structured
around comfort, leisure and maintenance:
Anti-theft alarm, window engraving, first aid kit,
high visibility safety vest, rear parking sensors,
warning triangle...
Seat covers compatible with airbags for front
seat, bench seat, rubber mats, carpet mats,
snow chains.
Parts and Services technical information
publishes an accessory catalogue offering
various equipment and fittings, such as:
Roof bars for short, medium and long
wheelbase (load retainers for all models).
Sill plate, loading roller, sill.
Towbar, towbar harness.
Roof racks, roof bars, ladder.
Separation partitions and grilles, smooth,
non-slip wooden protective floor.
Protective grilles, multimedia.
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Roof bars / Roof rack
To fit the transverse roof bars, use the fixing
points provided for this purpose:
F
o
pen the fixing covers on each bar,
F

p
ut each fixing in place and lock them on
the roof one by one,
F

e
nsure that roof bars are correctly fitted
(by shaking them),
F

c
lose the fixing covers on each bar.
The bars can be interchanged and are
adaptable to each pair of fixing points. To fit a roof rack, use the fixing points provided
for this purpose:
F

p
lace the roof rack on the roof aligned with
the fixing points and secure each one in
turn,
F

e
nsure that roof rack is correctly fitted
(by shaking it).
Be sure to refer to national legislation in
order to comply with the regulations for
transporting objects that are longer than
the vehicle. Maximum authorised weight on each
fixing point
, for a loading height not
exceeding 40 cm: 25 kg.
Maximum weight by vehicle size:
-

c
ompact (L1) with 8 fixing points:
200 kg
-

s
tandard (L2) and long (L3) with
10 fixing points: 250 kg
If the height exceeds 40 cm, adapt the
speed of the vehicle to the profile of the
road to avoid damaging the roof rack
or roof bars and the fixing points on the
roof.
Front mud flaps, rear mud flaps...
Screenwash, replacement fuses, wiper blades,
interior and exterior cleaning and maintenance
products, replacement bulbs...
To prevent the mat from becoming caught under the
pedals:
- ensure that the mat and its fixings are positioned
c o r r e c t l y,
- never fit one mat on top of another.Audio equipment, hands-free kit, speakers,
navigation...
Regardless of the audio and telematic equipment offered
on the market, the technical constraints linked with the
fitting of equipment of these families of products mean that
the special features of the equipment and its compatibility
with the capacities of the your vehicle's standard
equipment must be taken into account. Please contact a
dealer for information before fitting such equipment.
For any work on your vehicle, use
a qualified workshop that has the
technical information, skills and
equipment required, all of which a
CITROËN dealer is able to provide.
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Changing the coolant
The coolant does not have to be replaced at
routine services.
Fluid specification
The coolant must conform to the
manufacturer's recommendations.The check and top-up must be done
with the engine cold.
A low coolant level presents the risk of
serious damage to your engine.
If the ambient temperature is high, it
is recommended that the engine be
allowed to idle for 1 to 2 minutes after
the vehicle comes to a stop, to facilitate
its cooling.
Avoid prolonged contact of used oil or
fluids with the skin.
Most of these fluids are harmful to
health or indeed very corrosive.
Do not discard used oil or fluids into
sewers or onto the ground.
Take used oil to a CITROËN dealer or
a qualified workshop (France) or to an
authorised waste disposal site.
Used products
To p p i n g - u p
This additive must be topped-up by a CITROËN
dealer or a qualified workshop without delay.
Diesel additive level
(Diesel engine with
particle filter)
A low additive level is indicated by
illumination of this warning lamp,
accompanied by an audible warning
and a message in the instrument
panel screen.
Fluid specification
For optimum cleaning and to avoid freezing,
this fluid must not be topped up with or
replaced with plain water.
Screenwash and headlamp
wash fluid
In the case of vehicles fitted with
headlamp washers, the low fluid level
is indicated by an audible signal and
a message in the instrument panel
screen.
Top up the reservoir when you next
stop the vehicle.
In wintry conditions, the use of an ethyl alcohol
or methanol base fluid is recommended.
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Checks
12 V battery
The battery does not require any maintenance.
However, check regularly that the terminals
are correctly tightened (versions without quick
release terminals) and that the connections
are clean.Refer to the manufacturer's
service schedule for details of the
replacement intervals for these
components.
Air filter and passenger compartment filter
Replace the oil filter each time the
engine oil is changed.
Refer to the manufacturer's
service schedule for details of
the replacement interval for this
component.
Oil filterParticle filter (Diesel)
The start of saturation of the particle
filter is indicated by the temporary
illumination of this warning lamp
accompanied by a message in the
multifunction screen.
As soon as the traffic conditions permit,
regenerate the filter by driving at a
speed of at least 40 mph (60 km/h) until
the warning lamp goes off.
If the warning lamp stays on, this
indicates a low additive level.
For more information on Checking
levels , refer to the corresponding
section.
On a new vehicle, the first particle
filter regeneration operations may be
accompanied by a "burning" smell,
which is per fectly normal.
Following prolonged operation of the
vehicle at very low speed or at idle,
you may, in exceptional circumstances,
notice the emission of water vapour at
the exhaust on acceleration. This does
not affect the behaviour of the vehicle
or the environment.
Unless other wise indicated, check these components in accordance with the manufacturer's
service schedule and according to your engine.
Other wise, have them checked by a CITROËN dealer or a qualified workshop.
For more information and the precautions to
take before starting work on the 12 V batter y
,
refer to the corresponding section. Depending on the environment (e.g. dusty
atmosphere) and the use of the vehicle
(e.g. city driving), replace them twice as
often if necessar y
.
A clogged passenger compartment filter may
have an adverse effect on the per formance
of the air conditioning system and generate
undesirable odours.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery of
specific technology and specification.
Its replacement should be carried out
only by a CITROËN dealer or a qualified
workshop.
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AdBlue® and SCR system
for BlueHDi Diesel engines
To assure respect for the environment and
conformity with the new Euro 6 emissions
standard, without adversely affecting the
per formance or fuel consumption of Diesel
engines, CITROËN has taken the decision to
equip its vehicles with an effective system that
associates SCR (Selective Catalytic Reduction)
with a particle filter (FAP) for the treatment of
exhaust gases.
Presentation of the SCR system
Using a fluid called AdBlue® containing urea, a
catalytic converter turns up to 85% of nitrogen
oxides (NOx) into nitrogen and water, which are
harmless to health and the environment. The AdBlue
® is held in a special tank with a
capacity of about 22 litres: this provides a
driving range of about 12 500 miles
(20 000 km), after which an alert is triggered
warning you when the reserve remaining is
enough for just 1 500 miles (2 400 km).
During each scheduled service of your vehicle
by a CITROËN dealer or a qualified workshop,
the AdBlue
® tank is refilled in order to allow
normal operation of the SCR system. Once the AdBlue
® tank is empty, a
s
ystem required by regulations prevents
starting of the engine.
If the SCR

is faulty, the level of
emissions from your vehicle will no
longer meet the Euro 6 standard: your
vehicle becomes polluting.
In the event of a confirmed fault
with the SCR system, you must go
to a CITROËN dealer or a qualified
workshop as soon as possible: after
a running distance of 650 miles
(1

100 km), a system will be triggered
automatically to prevent engine starting.
When filling the tank, the filling rate
must not exceed 40 litres per minute.
If the estimated mileage between two services
is greater than 12 500 miles (20 000 km), we
recommend that you go to a CITROËN dealer
or a qualified workshop to have the necessary
top-up carried out.
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This kit is stowed in the tool box. This kit consists of a compressor and a sealant
cartridge.
It allows the temporary repair of a tyre.
You are then able to go to the nearest garage.
It is designed to repair most punctures which
could affect the tyre, located on the tyre tread
or shoulder.
Its compressor can be used to check and
adjust the pressure of the tyre.
Temporary puncture repair kit
Access to the kit
1. 12 V compressor. T o temporarily repair a tyre using an
integral sealant cartridge and adjust the
tyre pressure.
2.
T

owing eye. The tyre inflation pressures are given on this
label.
The vehicle's electric system allows the
connection of the compressor for long
enough to inflate a tyre after a puncture
repair.
Use only the two 12 V sockets
located at the front to connect your
compressor.
For more information on To w i n g
, refer
to the corresponding section.
List of tools
These tools are specific to your vehicle and can
vary according to equipment. Do not use them
for other purposes.
For more information on the Tool box ,
refer to the corresponding section.
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Direction indicator side
repeater
Ty p e A, W Y5W-5W (amber)
Daytime running lamps / sidelamps
If fitted to your vehicle, contact a CITROËN
dealer or a qualified workshop for the
replacement of this type of LED lamp and light
guide.
A replacement kit for the LEDs is available from
CITROËN dealers. The headlamps have polycarbonate
lenses with a protective coating:
F

d
o not clean them using a dr y
or abrasive cloth, nor with a
detergent or solvent product,
F
u
se a sponge and soapy water or a
pH neutral product,
F
w
hen using a high pressure washer
on persistent marks, do not keep
the lance directed towards the
lamps or their edges for too long,
so as not to damage their protective
coating and seals.
Changing a bulb should only be done
after the headlamp has been switched
off for several minutes (risk of serious
burns).
F

D
o not touch the bulb directly with
your fingers, use a lint-free cloth.
It is imperative to use only anti-
ultraviolet (UV) type bulbs to avoid
damaging the headlamp.
Always replace a failed bulb with a
new bulb with the same type and
specification.
-

P
ush the repeater towards the rear and
disengage it.
-

W
hen refitting, engage the repeater
towards the front and then bring it towards
the rear.
Amber coloured bulbs (direction indicators and
side repeaters) must be replaced with bulbs of
identical specification and colour.
8
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Do not force the lever as locking will
not be possible if the clamp is not
positioned correctly; start the procedure
again.
Disconnecting the battery
In order to maintain an adequate state
of charge for starting the engine, it is
recommended that the battery be disconnected
if the vehicle is taken out of service for a long
period.
Wait 2 minutes after switching off the ignition
before disconnecting the battery.
F
c
lose the windows and the doors before
disconnecting the battery,
F

s
witch off all electrical consumers
(audio system, wipers, lighting, ...),
F

s
witch off the ignition and wait for
four
m

inutes.
Having exposed the battery, it is only
necessary to disconnect the (+) terminal.
Quick release terminal
Disconnecting the (+) terminal
F Raise the lever A fully to release the clamp B.
Following reconnection of the battery
Reconnecting the (+) terminal
F Position the open clamp B of the cable on
the positive post (+) of the battery.
F

P
ress down on the clamp to position it
correctly on the battery post.
F

L
ock the clamp by lowering the lever A .After reconnecting the battery, switch on the
ignition and wait 1 minute before starting to
allow initialisation of the electronic systems.
However, if minor problems persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the corresponding section, you
must yourself reinitialise or reset certain
systems, such as:
-

t
he remote control or electronic key
(depending on version),
-
t
he electric windows,
-
t
he date and time,
-
t
he radio preset stations.
The Stop & Start system may not be
operational during the trip following the
first engine start.
In this case, the system will only be
available again after a continuous
period of immobilisation of the vehicle,
a period which depends on the ambient
temperature and the state of charge of
the battery (up to about 8 hours).
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Battery capacity
Vehicle lengthRating in Ah
(Ampere hours)
C o m p a c t ( L1) 480
Standard (L2) 640
Long (L3) 720 / 800
Always replace the battery by one of
equivalent specification.
To w i n g
Access to the tools
The towing eye is stowed in the tool box. For more information on the Tool box ,
refer to the corresponding section.
Procedure for having your vehicle towed or
for towing another vehicle using a removable
towing eye.
If your vehicle is fitted with a manual
gearbox, put the gear lever into neutral.
If your vehicle has an automatic or
electronic gearbox, place the gear
selector at position N
.
The failure to observe this special point
may lead to damage to components
of the braking system and the lack of
braking assistance on restarting the
engine.
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F On the front bumper, press the cover (as shown above) to unclip it.
F

S
crew the towing eye in fully.
F

I
nstall the towing arm.
F

S
witch on the hazard warning lamps on the
towed vehicle.
F

M
ove off gently and drive slowly over a
short distance only.
Towing your vehicle
F On the rear bumper, press the cover (as shown above) to unclip it.
F

S
crew the towing eye in fully.
F

I
nstall the towing arm.
F

S
witch on the hazard warning lamps on the
towed vehicle.
F

M
ove off gently and drive slowly over a
short distance only.
Towing another vehicle General
recommendations
Observe the legislation in force in your
c o unt r y.
Ensure that the weight of the towing
vehicle is higher than that of the towed
vehicle.
The driver must remain at the wheel of
the towed vehicle and must have a valid
driving licence.
When towing a vehicle with all four
wheels on the ground, always use an
approved towing arm; rope and straps
are prohibited.
The towing vehicle must move off gently.
When towing a vehicle with the engine
off, there is no longer any power
assistance for braking or steering.
In the following cases, you must always
call on a professional recovery service:
-

v
ehicle broken down on a motor way
or fast road,
-
f

our-wheel drive vehicle,
-

w
hen it is not possible to put the
gearbox into neutral, unlock the
steering, or release the parking
brake,
-

t
owing with only two wheels on the
ground,
-

w
here there is no approved towing
arm available...
In the event of a breakdown