towing CITROEN JUMPY 2021 Owners Manual

3
Contents
Gear shift indicator 144
Automatic gearbox 144
Drive selector (Electric) 147
Driving modes (Electric) 148
Stop & Start 149
Tyre under-inflation detection 150
Driving and manoeuvring aids - General
recommendations
152
Head-up display 153
Memorising speeds 154
Road signs recognition 155
Speed limiter 157
Cruise control - Specific recommendations 159
Cruise control 159
Adaptive cruise control 162
Active Safety Brake with Collision Risk Alert and
Intelligent emergency braking assistance
165
Lane departure warning system 168
Distraction detection 169
Blind spot monitoring 170
Parking sensors 171
Top Rear Vision 173
7Practical informationCompatibility of fuels 177
Refuelling 177
Diesel misfuel prevention 178
Charging system (Electric) 179
Charging the traction battery (Electric) 186
Energy economy mode 190
Snow chains 190
Towing device 191
Roof bars/Roof rack 191
Bonnet 192
Engine compartment 193
Checking levels 194
Checks 196
AdBlue® (BlueHDi) 198
Free-wheeling 200
Advice on care and maintenance 202
8In the event of a breakdownWarning triangle 204
Running out of fuel (Diesel) 204
Tool box 205
Temporary puncture repair kit 206
Spare wheel 209
Changing a bulb 213
Fuses 218
12

V battery

/ Accessory battery 218
Towing the vehicle 222
9Technical dataEngine technical data and towed loads 225
Diesel engines 226
Electric motor 231
Dimensions 233
Identification markings 235
10Bluetooth® audio systemFirst steps 237
Steering mounted controls 238
Menus 238
Radio 239
DAB (Digital Audio Broadcasting) radio 240
Media 241
Telephone 243
Frequently asked questions 246
11MyCitroën PlayFirst steps 249
Steering mounted controls 250
Menus 251
Applications 252
Radio 252
DAB (Digital Audio Broadcasting) radio 254
Media 254
Telephone 256
Settings 259
Frequently asked questions 260
12MyCitroën DriveFirst steps 262
Steering mounted controls 263
Menus 263
Voice commands 265
Navigation 268
Connected navigation 271
Applications 273
Radio 276
DAB (Digital Audio Broadcasting) radio 277
Media 277
Telephone 279
Settings 281
Frequently asked questions 283
13Event data recorders
 ■
Alphabetical index
 ■
Appendix

66
Ease of use and comfort
The two outer seats are fitted with ISOFIX
mountings.
For more information on the ISOFIX
mountings , refer to the corresponding
section.
Storage compartment

If applicable, a storage compartment is available
at the front, underneath the bench seat.
Under seat cushion storage
wells


If the vehicle is so equipped, they are located
underneath the centre and outer left-hand seats.
To gain access to it from the cab, tip the required
seat forwards.


Depending on the country of sale, the wells can
be dismantled and removed through the rear so
that bulky objects can be stowed underneath the
bench seat.
Do not attach anything to the cab fixing
structure.
Do not exceed the number of passengers
indicated on the registration certificate.
In the rear, the loading area is intended for
carrying goods only.
You are advised to place the goods or heavy
objects as far forwards as possible in the
loading area (towards the cab) and secure
them by means of straps using the stowing
rings on the floor.
The rear seat belt frames are not designed to
secure the load being carried.

67
Ease of use and comfort
3Folding crew cab

The crew cab has a folding bench seat, seat
belts and side windows. It is separated from
the loading area by the bench seat by a high-
strength grille.
Folded position

► With just one hand, pull one of the straps A
upwards to fold the bench seat. ►

Using handle
B
, guide the movement of the
bench seat until it locks in the folded position.
Bench seat position

► To put the bench seat back in place, pull the
strap C to unlock the bench seat, then release
the strap.
►

Then, using only the handle

B
, guide the
descent of the backrest to tip the assembly until
it locks in the bench seat position.
Never put your hand underneath the
bench seat to guide it downwards, as you
could get your fingers trapped.
Ensure there are no objects or feet beneath
the bench seat or obstructing the anchorage
system, preventing the assembly from being
correctly locked.
Do not attach anything to the cab fixing
structure.
Do not exceed the number of passengers
indicated on the registration certificate.
In the rear, the load space is intended for
carrying goods only.
It is recommended to place goods or heavy
objects as far forwards as possible in the load
space (towards the cab) and secure them by
means of straps using the stowing rings on
the floor.
The rear seat belt frames are not designed to
secure the load being carried.

71
Ease of use and comfort
3If the power consumption becomes too
high and when required by the vehicle's
electrical system (particular weather
conditions, electrical overload, etc.), the
power supply to the socket will be cut off; the
green indicator lamp goes off
Load space cover



► To remove it, lift it up.
► T o install it, insert the guides into their
housings.
In the event of sudden deceleration,
objects placed on the load space cover
can turn into projectiles.
Loading area fittings
Stowing rings







Use the stowing rings on the rear floor to secure
loads.
As a safety precaution in case of sharp braking,
we recommend placing heavy objects as far
forwards as possible (i.e. near the cab).
We recommend immobilising the load by firmly
securing it using the stowing rings present on
the floor.
Load retaining partition



On the floor, behind the front seats, a vertical
partition protects the driver and front passengers
against the risk of load movement.

72
Ease of use and comfort
Steel or glazed partitions separate the loading
area from the cab.
Recommendations on
loading
The weight of the load must comply with the Gross Train Weight (GTW).
For more information on Engine technical
data and towed loads , refer to the
corresponding section.
If you are using a carrying system (roof
bars/roof rack), comply with the
maximum loads associated with this system.
For more information on Roof bars/Roof
rack , refer to the corresponding section.
Make sure that the size, shape and
volume of the loads carried are
compatible with the highway code and safety
regulations and do not impair the driver’s field
of vision.
The load must be evenly distributed in the loading area so as not to interfere
with driving the vehicle.
Place the load close to the side wall panels,
or push it against the side wall panels
between the wheel arches.
However, it is recommended that heavy
objects are placed as close to the cab as
possible as a precaution in case of sharp
braking.
Firmly secure all parts of the load using
the stowing rings on the floor of the
loading area.
For more information on the Interior fittings
and in particular on the stowing rings, refer to
the corresponding section.
To avoid the risk of injury or accident, the load must be made stable so that it
cannot slide, tip over, fall or be projected. To
do this, use only retaining straps that conform
to current standards (DIN, for example).
For more information on putting straps in
place, refer to the manufacturer’s user guide.
To prevent the load from sliding, there must
not be any empty spaces between the load
items and the vehicle wall panels.
As well as the straps, optimise the stability
of the load with stable handling equipment
(wedges, rigid blocks of wood or padding).
When washing your vehicle, never clean
the inside directly using a water jet.
Seating area fittings

High load retaining net
This allows the use of the entire loading capacity,
up to the roof:
–

behind the front seats in row 1, when the rear
seats (and bench seats) in rows 2 and 3 are
folded or removed,
–


behind the rear seats (and bench seats) in row
2, when the rear seats (and bench seats) in row
3 are folded or removed.
Upper fixings

► Unclip the anchorage cover in the roof on
each side.
Lower fixings (behind row 1)
If your vehicle has fixed one-piece bench seats
or seats and bench seats:

73
Ease of use and comfort
3

► On each side in row 2, insert the fixings in the
floor anchorages (as shown above).
If your vehicle has seats and bench seats or
individual seats on rails:


► On each side in row 2, insert the fixings in the
floor anchorages then turn them a quarter turn to
lock them in place (as shown above).
Place them as close as possible to the end of
the rail.
Lower fixings (behind row 2)

► Use the stowing rings.
Fit the net
Unclip the upper fixing covers and secure the
lower fixings (as previously described).
►

Fold (table position) the seats and bench
seats in rows 2 and 3 (according to equipment).
►


Close the rear heating and air conditioning
vents (depending on the equipment you have).
►


Unroll the high load retaining net.
►


Position the net upper fixings in the
corresponding anchorages in the roof (first one
side, then the other).
►


Fully extend the straps.
►


On each side, attach the bottom fixings of the
net to the lower anchorages (behind row 1) or in
the stowing rings (behind row 2).
►


T
ension the straps to extend the net.
►

Check that the net is attached securely and
properly extended.
Never use the ISOFIX ring provided for
fixing the strap of a child seat with Top
Tether.
Rear windows in row 2
If fitted to your vehicle, the side windows in row 2
can be opened.


While driving, the windows must be closed or
secured at one of the notches.
►

Squeeze the two controls then move the
window sideways.
For more information on the Child lock
on rear windows , refer to the
corresponding section.
Side blinds
Fitted to the windows in row 2, these protect the
passenger compartment from the sun's rays.

75
Ease of use and comfort
3The storage space can only support a maximum weight of 3 kg; do not exceed
this maximum load in use.
Moving forward or backward

► Lift the control (without going beyond the
point of resistance) and slide the assembly
forwards or backwards.
►

Release the control when it is in the desired
position.
►


Check that the table is secured on the runner
.
If this is not the case, move the assembly slightly
to the next notch on the runner.
You can move the table in both the open and stowed position. However, to ensure
safety, it is advised that you handle the
assembly in the stowed position.
For the table to run smoothly, ensure that
no objects are blocking the space used
by the runner on the floor.
Before manoeuvring the table, check that
there is nothing on the table.
Unfolding

► Operate the control on the top and pull the
table assembly up until it clicks into place.
►

Pull each table top fully up then pivot them on
each side into the horizontal position.
Folding
► Raise each table top, going beyond the point
of resistance, to the vertical position.
►

Push each table top down into its housing
until it clicks into place.


► Push the control then tip the table assembly
downward until it clicks into place.
Before stowing the table tops, check that
they are clear. Before tipping the
assembly down, check that the two table tops
have clicked home in the low position and that
there is nothing in the cup holder area (such
as a can or pen).
Cup holders
Two cups or cans and small objects (such as
a credit card, portable ashtray or pen) can be
carried in the middle of the unfolded table.
Liquids carried in an open vessel (a cup
or mug) could be spilt, presenting a risk.
Be careful.
Never use the table in this position while the
vehicle is being driven.

77
Ease of use and comfort
3

Incorrect use of the table can cause
serious injury.
Never use the table in the open or deployed
position while the vehicle is in motion. In the
event of sudden braking, any object placed on
the table can become a projectile.
Ensure that the table is correctly stowed in
the low position before setting off.
Never use the table tops as seats or lean on
them.
A label attached to the side of the table
serves as a reminder of this.
Never place hot objects such as
saucepans or frying pans on the table
- risk of damaging the surface and starting a
fire!
When the table is deployed, each table
top can support a maximum of 10 kg. If
you exceed the maximum weight limit, you
risk damaging part or all of the table.
Never lift the table when it is between
individual seats; you risk damaging the table
tops.


Before moving the table or an individual
seat forwards or backwards, make sure
that the seat's backrest is upright and the
table is stowed.


When stowing the table tops, never place
your hand inside the slide area - risk of
trapping your fingers! Use the handle
provided.
Heating and Ventilation
Advice
Using the ventilation and air
conditioning system
►

T

o ensure that air is distributed evenly,
keep the external air intake grilles at the base
of the windscreen, the nozzles, the vents, the
air outlets and the air extractor in the boot
free from obstructions.
►

Do not cover the sunshine sensor located
on the dashboard; this sensor is used to
regulate the automatic air conditioning
system.
►


Operate the air conditioning system for at
least 5 to 10 minutes once or twice a month to
keep it in good working order

.
►

If the system does not produce cold air
,
switch it off and contact a CITROËN dealer or
a qualified workshop.

78
Ease of use and comfort
When towing a large load on a steep gradient
in high temperatures, switching off the air
conditioning increases the available engine
power, enhancing the towing capacity.
Avoid driving for too long with the ventilation off or with prolonged operation
of interior air recirculation. Risk of misting and
deterioration of the air quality!
If the interior temperature is very high
after the vehicle has stood for a long
time in the sunshine, air the passenger
compartment for a few moments.
Put the air flow control at a setting high
enough to quickly change the air in the
passenger compartment.
Condensation created by the air
conditioning results in a discharge of
water underneath the vehicle. This is perfectly
normal.
Servicing the ventilation and air
conditioning system
►

Ensure that the passenger compartment
filter is in good condition and have the filter
elements replaced regularly

.
We recommend using a composite passenger
compartment filter. Its specific active additive
helps protect against polluting gases and bad
smells.
► To ensure correct operation of the
air conditioning system, have it checked
according to the recommendations in the
Manufacturer’s service schedule.


Contains R134A fluorinated
greenhouse gases
Depending on version and country of sale, the
air conditioning system may contain R134A
fluorinated greenhouse gases. Gas capacity
0.5

kg (+/- 0.025 kg), GWP index 1430 (CO
2 equivalent: 0.715 t).
Stop & Start
The heating and air conditioning systems
only work when the engine is running.
Temporarily deactivate the Stop & Start
system to maintain a comfortable temperature
in the passenger compartment.
For more information on Stop & Start, refer
to the corresponding section.
ECO driving mode
Selecting this mode reduces electrical
energy consumption, but restricts the
performance of the heating and air
conditioning systems, although it does not
deactivate them.
Heating

Manual air conditioning
The air conditioning system only operates with the engine running.


1. Temperature.
2. Air flow.
3. Air distribution.
4. Interior air recirculation.
5. Air conditioning on/off.
Air flow
► Turn the thumbwheel 2 to obtain a
comfortable air flow.
If you set the air flow control to the
minimum position (off), the temperature
in the vehicle will no longer be controlled. A
slight air flow can still be felt however,
resulting from the forward movement of the
vehicle.

101
Safety
5or all-season tyres is recommended. All four
wheels must be fitted with tyres approved for
your vehicle.
All tyre specifications are listed on the
tyre/paint label. For more information
on Identification markings, refer to the
corresponding section.
Intelligent traction control
("Snow motion")
(Depending on version)
The intelligent traction control system helps
improve grip when driving on snow.
This system detects situations of poor surface
grip that could make it difficult to move off
or make progress on deep fresh snow or
compacted snow.
In these situations, the system limits the amount
of wheel spin to provide the best traction and
trajectory control for the vehicle.
The use of winter tyres is strongly recommended on slippery surfaces.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer snaking.
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control system (ESC)
must not have any faults.
The vehicle speed must be between 37 and 99
mph (60 and 160
km/h).
If the system detects that the trailer is
snaking, it applies the brakes to stabilise
the trailer and reduces engine power, if
necessary, to slow the vehicle (indicated by the
flashing of this warning lamp on the instrument
panel and the brake lamps coming on).
For information on weights and towed loads,
refer to the Engine technical data and towed
loads section or your vehicle’s registration
certificate.
To ensure safe driving with a Towing device,
refer to the corresponding section.
Malfunction
If a fault occurs, this warning lamp lights
up on the instrument panel, accompanied
by a message and an audible signal.
To continue towing a trailer, reduce speed and
drive carefully!
Have it checked by a CITROËN dealer or a
qualified workshop.
The trailer stability control system provides an extra safety feature under
normal driving conditions, when following the
recommendations for use of trailers and
current legislation in force in your country. It
must not encourage the driver to take extra
risks, such as using a trailer in unsuitable
conditions of operation (e.g. excessive load,
exceeded nose weight, worn or under-inflated
tyres, faulty braking system) or driving at
excessive speed.
In certain cases, the system may not detect
trailer snaking, particularly with a light trailer
.
When driving on slippery or poor surfaces, the
system may not be able to prevent sudden
trailer snaking.
Advanced Grip Control
(Depending on version)
A special, patented traction control system,
which improves driveability on snow, mud and
sand.
This system, optimised for operation in a range
of conditions, enables you to manoeuvre in most
slippery conditions (encountered during normal
passenger car use).
When combined with all-season Peak Mountain
Snow Flake tyres, this system offers a
compromise between safety, grip and driveability.
The accelerator pedal should be pressed
sufficiently to allow the system to harness the
power of the engine. Operation at high engine
speeds is completely normal.
A five-position selector knob allows you to
choose the setting best suited to the driving
conditions encountered.