towing CITROEN JUMPY 2022 Owner's Manual

191
Practical information
7Snow chains must be fitted only to the
front wheels. They must never be fitted to
"space-saver" type spare wheels.
Observe the legislation in force in your
country relating to the use of snow
chains and maximum authorised speeds.
Only use chains that have been designed for the
type of wheel fitted to your vehicle.
Original tyre size Type of chain 215/65 R16 12
mm link
215/60 R17 KONIG K-SUMMIT VAN K84
225/55 R17
You can also use snow socks.
For more information, contact a CITROËN dealer
or a qualified workshop.
Installation tips
► To fit the snow chains during a journey, stop
the vehicle on a flat surface at the side of the
road.
►

Apply the parking brake and position any
wheel chocks under the wheels to prevent
movement of the vehicle.
►


Fit the snow chains following the instructions
provided by the manufacturer

.
►

Move off gently and drive for a few moments,
without exceeding 31

mph (50 km/h).
►

Stop the vehicle and check that the snow
chains are correctly tightened.
It is strongly recommended that you
practise fitting the snow chains on a level
and dry surface before setting off.
Avoid driving with snow chains on roads that have been cleared of snow to avoid
damaging the vehicle's tyres and the road
surface. If the vehicle is fitted with alloy
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Towing device
Load distribution
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance.
The maximum towable load
must be reduced by 10% per 1,000
metres of
altitude.
Use genuine towing devices and wiring
harnesses approved by CITROËN. We
recommend having them fitted by a CITROËN
dealer or a qualified workshop.
If not fitted by a CITROËN dealer, they must
still be fitted in accordance with the vehicle
manufacturer's instructions.
Certain driving or manoeuvring aid functions
are automatically deactivated while an
approved towing system is in use.
Comply with the maximum authorised
towable weight, as indicated on your
vehicle's registration certificate, on the
manufacturer's label and in the Technical
data section of this guide.
Complying with the maximum authorised
nose weight (towball weight) also includes
the use of accessories (bicycle carriers,
tow boxes, etc.).
Observe the legislation in force in the
country where you are driving.
Electric motor
An electric vehicle may be fitted with a
towing device.
It is therefore possible to tow a trailer or
caravan.
Contact a CITROËN dealer or qualified
workshop for more information and to obtain a
suitable towing device.
Roof bars/Roof rack
As a safety measure and to avoid damaging the roof, it is essential to use
the roof bars and roof racks approved for your
vehicle.
Observe the instructions on fitting and use
contained in the guide supplied with the roof
bars and racks.

200
Practical information
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of
children, in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11°C. Otherwise the
AdBlue
® may be frozen and so cannot be poured
into the tank. Park the vehicle in a warmer area
for a few hours to allow the top-up to be carried
out.
Never pour the AdBlue® into the Diesel
fuel tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after
a breakdown because of a lack of
AdBlue, it is essential to wait around 5
minutes before switching on the ignition,
without opening the driver’s door,
unlocking the vehicle, inserting the key
into the ignition switch, or bringing the
key for the "Keyless Entry and Start"
system into the passenger compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
►

Switch off the ignition and remove the key
from the switch to switch off the engine.
or
►


With Keyless Entry and Start, press the
"

START/STOP" button to switch off the engine.
Accessing the AdBlue® tank

► To access the AdBlue® tank, open the front
left-hand door.
►

T

urn the blue cap a 6
th of a turn
anti-clockwise.
►

Release the cap upwards.
►


With a container of

AdBlue
®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue tank.
►

With an


AdBlue® pump: insert the nozzle and
fill the tank until the nozzle automatically cuts
out.
► After filling, perform the same sequence of
operations in reverse order .
In order not to overfill the AdBlue® tank:
–
Add between 10 and 13 litres using
AdBlue® containers.
–
Stop after the nozzle’ s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
® top-ups of
5

litres or more.
If the AdBlue® tank is completely empty
– which is confirmed by the message
“Top up

AdBlue: Starting impossible ” – it is
essential to add at least 5 litres.
Free-wheeling
In certain situations, it is necessary to put the
vehicle into free-wheeling mode (e.g. towing, on
a rolling road, automatic car wash (Wash mode),
rail or sea transport).
The procedure varies according to the type of
gearbox and parking brake.
Never leave the vehicle unattended with
the vehicle into free-wheeling mode.

206
In the event of a breakdown

► Once the box is fully home in its housing,
push it against the floor carpet then slide latches
A outwards to secure it.
Pull on the box to check that it is secure
in its housing.
Temporary puncture repair kit
Visit this link to view explanatory videos:
http://q-r.to/bagGl9
Made up of a compressor and a sealant
cartridge,
it allows you to carry out a temporary
repair of the tyre so that you can drive to the
nearest garage.
It is designed to repair most punctures located
on the tyre tread.
Access to the kit
This kit is stowed in a tool box.
For more information on the Tool box,
refer to the corresponding section.
List of tools
These tools are specific to the vehicle and may
vary according to the level of equipment. Do not
use them for any other purpose.


1. 12 V compressor.
Contains a sealant cartridge for the
temporary repair of a tyre and can also be
used for adjusting tyre pressures.
2. Towing eye.
For more information on Towing, please
refer to the corresponding section.
Tyre inflation pressures are indicated on this label.
For more information on Identification
markings, particularly this label, refer to the
corresponding section.
Composition of the kit

A. "Repair" or "Inflation" position selector.
B. On I/off O switch.
C. Deflation button.
D. Pressure gauge (in bars and psi).

210
In the event of a breakdown
2.Jack.
Used to raise the vehicle.
3. Wheel bolt cover/wheel trim removal tool.
Depending on the vehicle's equipment, this is
used to remove the wheel bolt covers on alloy
wheels or the wheel trim on steel wheels.
4. Socket for "anti-theft" wheel bolts.
Used to adapt the wheelbrace to the special
"anti-theft" bolts.
5. Towing eye.
For more information on Towing, please
refer to the corresponding section.
These tools are specific to the vehicle and may vary according to the level of
equipment.
Do not use them for any other purpose.
The jack must only be used to change a wheel with a damaged or punctured tyre.
Do not use any jack other than the one
supplied with the vehicle.
If the vehicle does not have its original jack,
contact a CITROËN dealer or a qualified
workshop to obtain the one that was intended
by the manufacturer.
The jack meets European standards, as
defined in the Machinery Directive 2006/42/
CE.
The jack does not require any maintenance.
Accessing the spare wheel
► Access to the spare wheel is from the rear .
► Depending on version, open the side-hinged
doors or the tailgate.
To avoid any unwanted opening of the electric side door(s), deactivate the
Hands-Free Tailgate Access function in the
vehicle configuration menu.
For more information on the Hands-free
sliding side door , refer to the corresponding
section.


► If the vehicle is fitted with a towbar , raise
the rear of the vehicle using the jack (must be
at jacking point B) to allow sufficient space to
remove the spare wheel.
Remove the spare wheel from the
carrier


► Access the carrier bolt, located on the rear
door sill.
►

Slacken the bolt using the wheelbrace (about
14 turns) until the carrier is low enough to allow
the carrier hook to be disengaged.


► Release the carrier from the hook, take the
spare wheel and place it next to the wheel to be
changed.

222
In the event of a breakdown
Referring to the relevant section, reinitialise
certain equipment:
–
Remote control key or electronic key
(depending on version).
–


Electric windows.
–


Date and time.
–


Preset radio stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be available
again after a continuous period with the
vehicle immobilised, the duration of which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Towing the vehicle
Procedure for having your vehicle towed or
for towing another vehicle using a removable
mechanical device.
General recommendations
Observe the legislation in force in the
country where you are driving.
Check that the towing vehicle is heavier than
the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towbar;
ropes and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional recovery service must
be called in the following cases:
–

broken down on a motorway or main road;
–


not possible to put the gearbox into neutral,
unlock the steering, or release the parking
brake;
–


not possible to tow a vehicle with an
automatic gearbox, with the engine running;
– towing with only two wheels on the ground;
– four-wheel drive vehicle;
–

no approved towbar available.
Before towing the vehicle, it is essential
to put the vehicle in free-wheeling mode.
For more information on Free-wheeling, refer
to the corresponding section.
Electric motor
An electric vehicle cannot under any
circumstances be used to tow another
vehicle.
However, it may be used, for example, to exit
a rut.
With a manual gearbox, place the gear
lever in neutral.
With an automatic gearbox, place the gear
selector in position N.
Failure to adhere to this instruction may lead
to damage to some braking components and
the lack of braking assistance on restarting
the engine.

223
In the event of a breakdown
8Towing constraints
Type of vehicle
(engine/gearbox) Front wheels on the
ground Rear wheels on the
ground Flatbed
4 wheels on the ground
with towbar
Internal combustion/Manual


Internal combustion/Automatic

Electric

In case of battery or electric parking brake failure, it is essential to call a p
rofessional using flatbed recovery vehicles (excluding manual gearbox).
Accessing the towing eye
The towing eye is stowed in the tool box.
For more information on the Tool box,
refer to the corresponding section.
Towing your vehicle
To access the front screw thread:
– Slide a finger from the centre of the cover
plate to the upper corner (as shown above) to
unclip it.
T
o be towed:
►

Screw the towing eye in fully
.
►

Install the towbar
.
►

Put the gearbox into neutral.
Failure to observe this instruction could
result in damage to certain components
(e.g. braking, transmission) and to the
absence of braking assistance the next time
the engine is started.
Never tow the vehicle with the driving
wheels on the ground and the engine off.
►

Unlock the steering and release the parking
brake.
►


Switch on the hazard warning lamps on both
vehicles in accordance with the legislation in
force in the country in which you are driving.
►


Move off gently
, drive slowly and only for a
short distance.

224
In the event of a breakdown
Towing another vehicle
To access the rear screw thread:

– Press the cover (as shown above) to unclip it.
T o tow:
►

Screw the towing eye in fully
.
►

Install the towbar
.
►

Switch on the hazard warning lamps on both
vehicles.
►


Move off gently
, drive slowly and only for a
short distance.

225
Technical data
9Engine technical data and
towed loads
Engines
The engine characteristics are given in the
vehicle's registration document, as well as in
sales brochures.
Only the values available at the time of
publication are presented in the tables.
Contact a CITROËN dealer or a qualified
workshop to obtain missing values.
The maximum power corresponds to the value type-approved on a test bed, under
conditions defined by European legislation
(Directive 1999/99/EC).
For more information, contact a CITROËN dealer
or a qualified workshop.
Weights and towed loads
The weights and towed loads relating to
the vehicle are indicated on the registration
document, as well as in sales brochures.
These values are also indicated on the
manufacturer's plate or label.
For more information, contact a CITROËN dealer
or a qualified workshop.
The GTW (Gross Train Weight) and towed load
values indicated are valid up to a maximum
altitude of 1,000 metres. The towed load value
must be reduced by 10% for each additional
1,000 metres of altitude.
The maximum authorised nose weight
corresponds to the weight permitted on the
towball.
When exterior temperatures are high, the
vehicle performance may be limited in
order to protect the engine. When the exterior
temperature is higher than 37°C, reduce the
towed weight.
Towing even with a lightly loaded vehicle can adversely affect its road holding.
Braking distances are increased when towing
a trailer.
When using a vehicle to tow, never exceed
a speed of 62 mph (100
km/h) (observe the
local legislation in force).

295
Alphabetical index
Removing the mat 68
Replacing bulbs
213–214, 216, 218
Replacing fuses

218
Replacing the air filter

197
Replacing the oil filter

197
Replacing the passenger compartment
filter

197
Reservoir, screenwash

196
Resetting the trip recorder

21–22
Reversing camera

153, 173, 175
Reversing lamp

216, 218
Roof bars

191–192
Roof rack

191
Running out of fuel (Diesel)

204
S
Safety, children 106, 108–110, 112, 120–121,
127, 130, 130–131
Saturation of the particle filter (Diesel)

197
Screen, instrument panel

22
Screen menu map

256
Screen, multifunction (with audio system)

238
Screenwash

93
Screenwash, front

93
Screenwash, rear

94
SCR (Selective Catalytic Reduction)

19, 198
Seat and bench seat, rear, fixed

57, 59–61
Seat and bench seat, rear, on rails

57, 61–63
Seat angle

48
Seat belts

102–105, 111
Seat belts, rear

104
Seat, bench front, 2-seat 50, 104
Seat, rear bench
57
Seats, electric

49–50
Seats, front

48–50
Seats, heated

51
Seat(s), individual, rear, on rails

63–65, 104
Seats, rear

57–63, 109
Selector, gear

144
Sensors (warnings)

153
Serial number, vehicle

235
Service indicator

16
Servicing

16, 196, 198
Settings, equipment

24–25
Settings, system

259, 282
Sidelamps

88, 214–216, 218
Side repeater

216
Silent vehicle warning sound (Electric)

99, 135
Sliding side door, electric

33–34, 38–41
Sliding side door, hands-free

42–43
Sliding side window

73
Smartphone

26
Snow chains

151, 190–191, 211
Snow chains, link

191, 211
Socket, 12 V accessory

69
Socket, 220 V

70
Socket, auxiliary

242, 255, 277
Socket, Jack

242, 277
Speed limiter

154–159
Speed limit recognition

155–156, 158, 160, 164–166
Speedometer

153
Sport mode

149
Stability control (ESC)

99, 101–102Starting a Diesel engine 177
Starting the engine
136, 138
Starting the vehicle

137, 139, 143–147
Starting using another battery

139, 219
Station, radio

239, 252–253, 276
Stay, bonnet

193
Steering mounted controls,
audio

238, 250, 263
Steering wheel, adjustment

52
Stickers, customising ~ Stickers,
expressive

203
Stopping the vehicle

138–139, 144–147
Stop & Start

24, 78, 149–150,
177, 192, 197, 222
Storage

50, 56–57, 65–68
Storage compartments

68–69
Storage wells

65–67, 69
Stowing rings

71
Sunshine sensor

77
Super-fast charging (Electric)

188–189, 231
Suspension

198
Switching off the engine

136, 138
Synchronising the remote control

36
T
Table of weights 226
Table position
49
Table, retractable sliding

74–76
Tables, aircraft

69
Tables of engines

231
Table top, working

56–57

296
Alphabetical index
Tailgate rear screen 44
Tank, fuel
177–178
Technical data

226, 231
Telephone

243–246, 257–258, 279–281
Telephone, Bluetooth with voice
recognition

246
Temperature, coolant

17–18
Textured Paint

202
Thermal comfort consumption indicator
(Electric)

21
Thermal comfort equipment

21
Third brake lamp

216
Time (setting)

26, 259, 283
TMC (Traffic info)

270
Tool box

205
Tools

206, 209
Topping-up AdBlue®

200
Top Rear Vision

173
Total distance recorder

21–22
Touch screen

24–25, 85
Towbar

101, 191
Towed loads

225–226, 231
Towing another vehicle

223–224
Towing eye

223
Traction battery charge

183
Traction battery (Electric)

20, 25,
179–180, 231
Traction control (ASR)

99–100, 102
Traffic information (TA)

239
Traffic information (TMC)

270
Trailer

101, 191
Trailer stability assist (TSA)

101
Trajectory control systems

99Triangle, warning 204
Trip computer
22–24
Trip distance recorder

21–22
Tyres

198, 236
Tyre under-inflation detection

150–151, 209, 213
U
Under-inflation (detection) 150
Unlocking
28–29, 31–32
Unlocking from the inside

37–38
Unlocking, selective

30–32
Unlocking the doors

37
Unlocking, total

30–32
Updating the date

26, 260, 282
Updating the time

26, 259, 283
USB

241, 254, 256, 273, 277
V
Vehicle data recording and privacy 287
Ventilation
77–79, 83–84
Video

278
Voice commands

265–268
W
Wallbox (Electric) 182
Warning and indicator lamps
11
Warning lamp, driver's seat belt
not fastened
105
Warning lamps

11
Warning lamp, seat belts

105
Warnings and indicators

11
Washing

153
Washing (advice)

180, 202–203
Weights

225–226, 231
Welcome lighting

29
Wheel, spare

151, 198, 209–211, 213
Windows, rear

73
Windscreen, athermic

53
Windscreen wipers

93
Windscreen zones for toll/car park cards

53
Wiper blades (changing)

94–95
Wiper, rear

94
Wipers

92–94
Wipers, automatic rain sensitive

93–94