charging CITROEN JUMPY 2022 Owners Manual

3
Contents
Gear shift indicator 144
Automatic gearbox 144
Drive selector (Electric) 147
Driving modes (Electric) 148
Stop & Start 149
Tyre under-inflation detection 150
Driving and manoeuvring aids - General
recommendations
152
Head-up display 153
Memorising speeds 154
Road signs recognition 155
Speed limiter 157
Cruise control - Specific recommendations 159
Cruise control 159
Adaptive cruise control 162
Active Safety Brake with Collision Risk Alert and
Intelligent emergency braking assistance
165
Lane departure warning system 168
Distraction detection 169
Blind spot monitoring 170
Parking sensors 171
Top Rear Vision 173
7Practical informationCompatibility of fuels 177
Refuelling 177
Diesel misfuel prevention 178
Charging system (Electric) 179
Charging the traction battery (Electric) 186
Energy economy mode 190
Snow chains 190
Towing device 191
Roof bars/Roof rack 191
Bonnet 192
Engine compartment 193
Checking levels 194
Checks 196
AdBlue® (BlueHDi) 198
Free-wheeling 200
Advice on care and maintenance 202
8In the event of a breakdownWarning triangle 204
Running out of fuel (Diesel) 204
Tool box 205
Temporary puncture repair kit 206
Spare wheel 209
Changing a bulb 213
Fuses 218
12

V battery

/ Accessory battery 218
Towing the vehicle 222
9Technical dataEngine technical data and towed loads 225
Diesel engines 226
Electric motor 231
Dimensions 233
Identification markings 235
10Bluetooth® audio systemFirst steps 237
Steering mounted controls 238
Menus 238
Radio 239
DAB (Digital Audio Broadcasting) radio 240
Media 241
Telephone 243
Frequently asked questions 246
11MyCitroën PlayFirst steps 249
Steering mounted controls 250
Menus 251
Applications 252
Radio 252
DAB (Digital Audio Broadcasting) radio 254
Media 254
Telephone 256
Settings 259
Frequently asked questions 260
12MyCitroën DriveFirst steps 262
Steering mounted controls 263
Menus 263
Voice commands 265
Navigation 268
Connected navigation 271
Applications 273
Radio 276
DAB (Digital Audio Broadcasting) radio 277
Media 277
Telephone 279
Settings 281
Frequently asked questions 283
13Event data recorders
 ■
Alphabetical index
 ■
Appendix

5
Overview
1.Locking/unlocking from the inside
2. Left-hand electric sliding side door
3. Electric child lock
4. Right-hand electric sliding side door
5. Cab/loading area selectivity
6. Hazard warning lamps
7. DSC/ASR system
8. Tyre under-inflation detection
9. Stop & Start (Diesel)
Side control bar



1. Advanced Grip Control
2. Head-up display
3. Parking sensors
4. Additional heating/ventilation system (Diesel)
5. Alarm (Diesel or Electric)
6. Headlamp beam height adjustment
7. Lane departure warning system
8. Blind spot monitoring system
9. Automatic headlamp dipping
Electric motor

1.Charging connectors
2. Traction battery
3. 12
V accessory battery
4. On-board charger
5. Electric motor
6. Charging cable
The charging connectors

1
allow 3 types of
charging:
–

Domestic chargin
g in mode 2 using a domestic
socket and associated charging cable

6
.
–

Accelerated charging in mode
3 using an
accelerated charging unit (Wallbox).
–

Superfast charging in mode
4 using a fast
public charger.
The 400
V traction battery 2 uses Lithium-Ion
technology. It stores and supplies the energy
required for the operation of the electric motor,
air conditioning and heating. Its charge level is represented by an indicator and a reserve power
warning lamp on the instrument panel.
The 12
V accessory battery 3 powers the
vehicle’s conventional electrical system. It is
recharged automatically by the traction battery
via the on-board charger.
The on-board charger
4
provides domestic
charging (mode 2) and accelerated charging
(mode 3) of the traction battery as well as
recharging of the 12 V accessory battery.
The electric motor 5 provides propulsion in
accordance with the selected driving mode and
driving conditions. It recovers energy during
vehicle braking and deceleration phases.
Labels
"Access - Side-hinged rear doors" section:

"Ease of use and comfort - Moduwork"
section:

6
Overview
"Ease of use and comfort - Precautions for
seats and bench seats" section:




"Ease of use and comfort - Retractable
sliding table" section:


"Ease of use and comfort - Additional
heating/ventilation" section:


"Safety - Deactivating the front passenger
airbag" section:


"Safety - ISOFIX child seats" section:

"Safety - Manual child lock" section:

"Driving - Electric parking brake" section:

"Practical information - Compatibility of
fuels" section:


"Practical information - Charging system
(Electric)" section:








"Practical information - Charging the traction
battery (Electric)" section:


"Practical information - Bonnet" section:


"Practical information - Checking levels"
section:


"In the event of a breakdown - Spare wheel"
section:


"In the event of a breakdown - 12 V battery/
Accessory battery" section:





24V12V

11
Dashboard instruments
1Warning and indicator
lamps
Displayed as symbols, the warning and indicator
lamps inform the driver of the occurrence of a
malfunction (warning lamps) or of the operating
status of a system (operation or deactivation
indicator lamps). Certain lamps light up in two
ways (fixed or flashing) and/or in several colours.
Associated warnings
The illumination of a lamp may be accompanied
by an audible signal and/or a message displayed
in a screen.
Relating the type of alert to the operating status
of the vehicle allows you to determine whether
the situation is normal or whether a fault has
occurred: refer to the description of each lamp
for further information.
When the ignition is switched on
Certain red or orange warning lamps come on
for a few seconds when the ignition is switched
on. These warning lamps should go off as soon
as the engine is started.
For more information on a system or a function,
refer to the corresponding section.
Persistent warning lamp
If a red or orange warning lamp comes on, there
may be fault which needs further investigation.
If a lamp remains lit
The references (1), (2) and (3) in the warning
and indicator lamp description indicate whether
you should contact a qualified professional in
addition to the immediate recommended actions.
(1): You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
(2): Contact a CITROËN dealer or a qualified
workshop.
(3): Visit a CITROËN dealer or a qualified
workshop.
List of warning and
indicator lamps
Red warning/indicator lamps
STOP
Fixed, associated with another warning
lamp, accompanied by the display of a
message and an audible signal.
A serious fault with the engine, braking system,
power steering or automatic gearbox or a major
electrical fault has been detected.
Carry out (1) and then (2).
Maximum engine coolant temperatureFixed (warning lamp or LED), with
the needle in the red zone
(depending on version).
The temperature of the cooling system is too
high. Carry out (1), then wait until the engine has
cooled down before topping up the level, if
necessary (Diesel). If the problem persists, carry
out (2).
Engine oil pressureFixed.
There is a fault with the engine lubrication
system.
Carry out (1) and then (2).
System malfunction (Electric)Fixed.
A fault involving the electric motor or
traction battery has been detected.
Carry out (1) and then (2).
Cable connected (Electric)Fixed when the ignition is switched on.
The charging cable is connected to the
vehicle's connector.
Fixed when the ignition is switched on,
accompanied by a message.
It is not possible to start the vehicle while the
charging cable is connected to the vehicle’s
connector.
Disconnect the charging cable and close the
flap.
Battery chargeFixed.
The battery charging circuit has a fault
(dirty terminals, slack or cut alternator belt, etc.).
Clean and retighten the lugs. If the warning lamp
does not go off when the engine is started, carry
out (2).

20
Dashboard instruments
indicating the driving range in miles or
kilometres.
While driving, the message is displayed every 30
seconds. The alert is repeated when switching
on the ignition.
You can continue driving for up to 685 miles
(1,100 km) before the engine starting
prevention system is triggered.
Have it checked by a CITROËN dealer or
a qualified workshop.
Starting prevented
Every time the ignition is switched on, the
message "Emissions control fault: Starting
prevented" or "NO START IN" is displayed.
To restart the engine
Contact a CITROËN dealer or a qualified
workshop.
Power indicator (Electric)

CHARGE
Traction battery charging during deceleration
and braking.
ECO
Moderate energy consumption and optimised
driving range.
POWER
Energy consumption by the drive train during
acceleration.
NEUTRAL
When the ignition is switched on, the vehicle’s
electric drive train neither consumes nor
generates energy; after sweeping over the
indicator, the needle returns to its "neutral"
position: between ECO and CHARGE.
With the ignition off, opening the driver's
door activates the indicator, which moves
to the "neutral" position: between ECO and
CHARGE.
Charge level indicator
(Electric)


The traction battery's actual charge level and
the remaining range are displayed continuously
when the vehicle is started.
With the ignition off, opening the driver's
door activates the indicator.
Associated warning lamps
Two successive alert levels indicate that the
energy available has dropped to a low level:
1st level: Reserve
0 %
100
The state of charge of the traction battery
is low.

26
Dashboard instruments
The average result for the current trip is stated in
kWh/100 km.
►

Y
ou can change the displayed time scale by
pressing the

-
or + buttons.
A current trip is any trip of more than 20 minutes without switching off the ignition.
Charging
This page allows you to programme deferred
charging.
For more information on Charging the traction
battery (Electric) , refer to the corresponding
section.
Additional remotely operable functions
(Electric)
(Depending on country of sale)

The following functions are
available from the MyCitroën
App application, which is
accessible from a smartphone:
–

Managing the traction battery charging
(deferred charging).
–


Managing the temperature pre-conditioning.
–


V

iewing the state of charge and range of the
vehicle.
Installation procedure
► Download the MyCitroën App application
from the appropriate online store for your
smartphone.
►

Create an account.
►


Enter the vehicle’
s VIN (code beginning with
"VF" on the vehicle registration certificate).
For more information on Identification
markings, refer to the corresponding section.
Network coverage
In order to be able to use the various
remotely operable features, ensure that your
vehicle is located in an area covered by the
mobile network.
A lack of network coverage may prevent
communication with the vehicle (for example,
if it is in an underground car park). In such
cases, the application will display a message
indicating that the connection with the vehicle
could not be established.
Setting the date and time
With audio system
► Press the MENU button for access to the
main menu.
►

Press the "
7" or "8" button to select the
"Personalisation-configuration " menu, then
confirm by pressing the OK button. ►

Press the "
5" or "6" button to select the
Display configuration menu, then confirm by
pressing the OKbutton.
►
Press the "
5" or "6" and "7" or "8" buttons
to adjust the date and time values, then confirm
by pressing the OK button.
With MyCitroën Play
► Select the Settings menu in the upper
banner of the touch screen.
►

Select "
Configuration ".
► Select "Date and time".
►

Select "
Date" or "Time".
►

Choose the display formats.
►


Change the date and/or time using the
numeric keypad.
►


Confirm with "
OK".
With MyCitroën Drive
Time and date settings are only available if GPS
synchronisation is deactivated.
► Select the Settings menu in the
banner of the touch screen.
►

Press the "
OPTIONS " button to access the
secondary page.
► Select " Setting the time-date".
►

Select the "
Date:" or "Time" tab.
►

Set the date and/or time using the numeric
keypad.
►


Confirm with "
OK".

28
Access
Electronic key with
remote control function
and built-in key
Advice
If one of the doors or the boot is still open
or if the electronic key for the Keyless
Entry and Start

system has been left inside
the vehicle, central locking will not take place.
However

, if the vehicle is fitted with an alarm,
it will be activated after 45
seconds.
If the vehicle is unlocked but the doors or
boot are not subsequently opened, the
vehicle will automatically lock itself again after
about 30
seconds. If the vehicle is fitted with
an alarm, it will be reactivated automatically.
Automatic door mirror folding and unfolding can be deactivated by a
CITROËN dealer or a qualified workshop.
As a safety measure, never leave the vehicle, even for a short time, without
taking the Keyless Entry and Start system’s
electronic key with you.
Be aware of the risk of theft of the vehicle if
the key is present in one of the defined areas
while the vehicle is unlocked.
If a door is not properly closed (except the
right-hand door with side-hinged rear
doors):
–

when the vehicle is stationary and engine
running, this warning lamp comes on,
accompanied by a warning message for a few
seconds,
–


when the vehicle is moving (at speeds above
6 mph (10 km/h)), this warning lamp comes on,
accompanied by an audible signal and a warning
message for a few seconds.
Remote control key
This allows the central locking or unlocking of the
vehicle using the door lock or from a distance.
It also allows the vehicle to be located, the fuel
filler cap and charging flap to be opened and
closed and the engine to be started or switched
off, as well as providing protection against theft.
The remote control buttons are not active with the ignition switched on.
Unfolding / Folding the key

► Press this button to unfold or fold the key .
The remote control may be damaged if
you do not press the button.
Keyless Entry and Start
This allows the central locking or unlocking of the
vehicle from a distance.
It is also used to locate and start the vehicle, as
well as providing protection against theft.
Integral key
This is used to lock and unlock the vehicle when
the remote control cannot operate:
–

cell battery flat, vehicle battery discharged or
disconnected, etc.
–


vehicle located in an area with strong
electromagnetic signals.

49
Ease of use and comfort
3► Turn the knob to obtain the desired level of
lumbar support.
Table position of the driver's
and/or the front passenger
seat backrest


On the front passenger side, this position allows
long objects to be carried.
On the driver's side, this position allows rear
passengers to be helped out of the vehicle (by
the emergency services).
Check that there is no object that could
interfere with the movement of a seat,
both above and below.
►

Place the head restraint in the low position,
and if fitted to your vehicle, raise the armrest and
fold the table fitted to the back of the seat.
We recommend deactivating the front
passenger airbag.


► Pull the control fully up and tip the backrest
forward.
T
o return to the normal position, pull the control
up to release the backrest, then pull the backrest
up to its raised position.
When sharp deceleration occurs, objects
placed on the folded backrest can turn
into projectiles.
Electric front seat
To avoid discharging the battery, carry out these adjustments with the engine
running.
For more information on the Seat belts,
refer to the corresponding section.
Longitudinal

► Push the control forwards or rearwards to
slide the seat.
Before moving the seat backwards,
ensure that there is nothing that might
prevent the full travel of the seat.
There is a risk of trapping or pinching
passengers if present in the rear seats or
jamming the seat if large objects are placed
on the floor behind the seat.
Seat cushion height

► Tilt the control upwards or downwards to
obtain the desired height.

70
Ease of use and comfort

► To connect a 12 V accessory (maximum
power: 120 Watts), lift the cover and plug in a
suitable adapter.
Observe the maximum power rating to
avoid damaging the accessory.
The connection of an electrical device not approved by CITROËN, such as a
USB charger, may adversely affect the
operation of vehicle electrical systems,
causing faults such as poor radio reception or
interference with displays in the screens.
USB socket



The socket can be used to connect a portable
device or a USB memory stick.
The socket reads audio files that are sent to your
audio system to be played through the vehicle's
speakers.
These files can be managed using the steering-
mounted controls or those on the audio system.
The USB socket also allows a smartphone to be connected by
Android Auto
® or CarPlay®, enabling certain
smartphone applications to be used on the touch
screen.
For best results, use a cable made or approved
by the device manufacturer.
These applications can be managed using the
steering-mounted controls or the audio system
controls.
When the USB socket is used, the
portable device charges automatically.
While charging, a message is displayed if the
power drawn by the portable device exceeds
the current supplied by the vehicle.
For more information about how to use this
equipment, refer to the sections describing
the audio and telematics systems.
220 V socket

Depending on version, a 220 V/50 Hz socket
(maximum power: 120 W) is located underneath
the front right-hand seat and therefore
accessible from row 2.
This socket works with the engine running, as
well as in STOP mode of
Stop & Start.


► Lift the cover.
► Check that the indicator lamp is on green.
►

Connect your multimedia or other electrical
device (telephone charger

, laptop computer,
CD-DVD player, bottle warmer, etc.).
In the event of a malfunction, the
green
indicator lamp flashes.
Have it checked by a CITROËN dealer or a
qualified workshop.
Connect only one device to the socket at
a time (do not use an extension lead or
multi-socket) and only connect devices with
Class
II insulation (indicated on the device).
Do not use devices with metallic cases.

108
Safety
not fix or attach anything near or in the path of
the airbags, as this could cause injuries when
they are deployed.
Never modify the original definition of the
vehicle, particularly in the area directly around
the airbags.
Even if all of the precautions mentioned are
observed, a risk of injury or of minor burns to
the head, chest or arms cannot be ruled out
when an airbag is deployed. The bag inflates
almost instantly (within a few milliseconds)
then deflates within the same time,
discharging the hot gas via openings provided
for this purpose.
After an accident or if the vehicle has been
stolen, have the airbag systems checked.
All work must be carried out only by a
CITROËN dealer or a qualified workshop
Front airbags
Do not drive holding the steering wheel
by its spokes or resting your hands on the
centre part of the wheel.
Passengers must not place their feet on the
dashboard.
Do not smoke as deployment of the airbags
can cause burns or the risk of injury from a
cigarette or pipe.
Never remove or pierce the steering wheel or
hit it violently.
Do not fix or attach anything to the steering
wheel or dashboard, as this could cause
injuries when the airbags are deployed.
Lateral airbags
Use only approved seat covers
compatible with the deployment of these
airbags. For information on the range of seat
covers suitable for your vehicle, contact a
CITROËN dealer.
Do not fix or attach anything to the seat
backrests (e.g.
clothing) as this could cause
injuries to the chest or arm when the airbag is
deployed.
Do not sit with the upper part of the body any
nearer to the door than necessary.
The vehicle's front door panels include side
impact sensors.
A damaged door or any unauthorised or
incorrectly executed work (modification or
repair) on the front doors or their interior trim
could compromise the operation of these
sensors - risk of malfunction of the lateral
airbags!
All work must be carried out only by a
CITROËN dealer or a qualified workshop
Feel, Shine, Business Lounge
Curtain airbags
Do not fix or attach anything to the roof,
as this could cause head injuries when the
curtain airbag is deployed.
Do not remove the grab handles installed on
the roof, as these help to secure the curtain
airbags.
Child seats
The regulations on carrying children are specific to each country. Refer to the
legislation in force in your country.
For maximum safety, please observe the
following recommendations:
–

In accordance with European regulations,
all children under the age of 12 or less than
1.5 metres tall must travel in approved child
seats suited to their weight , on seats fitted with
a seat belt or ISOFIX mountings.
–


Statistically
, the safest seats in your
vehicle for carrying children are the rear
seats.
–

Children weighing less than 9 kg must
travel in the "rearward facing" position,
whether in the front or rear of the vehicle.
It is recommended that children travel
on the rear seats of the vehicle:
–

"rearward facing" up to the age of 3,
–

"forward facing" over the age of 3.