CITROEN JUMPY 2023 Owners Manual
Manufacturer: CITROEN, Model Year: 2023, Model line: JUMPY, Model: CITROEN JUMPY 2023Pages: 324, PDF Size: 10.05 MB
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89
Lighting and visibility
4Switching on the foglamps is prohibited 
in clear weather or in rain, both day and 
night. In these situations, the power of their 
beams may dazzle other drivers. They must 
only be used in fog or falling snow (rules may 
vary depending on country).
Do not forget to switch off the foglamps when 
they are no longer necessary.
Switching on the lamps after 
switching off the ignition
To reactivate the lighting control, rotate the 
ring to the "0" position - lamps off, then to the 
desired position.
If the driver's door is opened, a temporary 
audible signal warns the driver that the lamps 
are on.
They will go off automatically after a period 
of time that depends on the level of charge in 
the battery (entering energy economy mode).
Switching off of the lighting when the 
ignition is switched off 
When the ignition is switched off, all of the 
lamps turn off immediately, except for the 
dipped beam headlamps if automatic guide-
me-home lighting is activated.
In some weather conditions (e.g. low 
temperature or humidity), misting on the 
internal surface of the glass of the headlamps 
and rear lamps is normal, and will disappear 
after the lamps have been on for a few 
minutes.
Travelling abroad
If planning to use your vehicle in a 
country that drives on the other side of the 
road, the dipped beam headlamps must be 
adjusted to avoid dazzling oncoming drivers. 
Contact a CITROËN dealer or a qualified 
workshop.
Direction indicators 
 
► Left or right: lower or raise the lighting control 
stalk, beyond the point of resistance.
If you keep the direction indicators on for 
more than 20 seconds, the volume of the 
audible signal will increase if the speed is 
above 50 mph (80 km/h).
Three flashes
► Press briefly upwards or downwards, without 
going beyond the point of resistance; the 
direction indicators will flash 3 times.
Daytime running lamps/
Sidelamps
 
 
If the vehicle is so equipped, they come on 
automatically when the engine is started, when 
the lighting control stalk is in position " 0" or 
"AUTO".
Automatic headlamp  illumination
When a low level of ambient light is detected 
by a sunshine sensor, the number plate 
lamps,
  sidelamps and dipped beam headlamps 
are switched on automatically, without any action 
on the part of the driver. They can also come     
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90
Lighting and visibility
on if rain is detected, at the same time as the 
automatic rain sensitive wipers.
As soon as the brightness returns to a sufficient 
level or after the windscreen wipers are switched 
off, the lamps are switched off automatically.
Malfunction
In the event of a malfunction of the rain/sunshine 
sensor, the vehicle’s lamps come on and this 
warning lamp is displayed on the instrument 
panel, accompanied by an audible signal and/or 
the display of a message.
Have it checked by a CITROËN dealer or a 
qualified workshop.
Do not cover the rain/sunshine sensor 
located at the top centre of the 
windscreen behind the interior rear view 
mirror; the associated functions would no 
longer be controlled.
In fog or snow, the rain/sunshine sensor 
may detect sufficient light. For this 
reason, the lighting will not come on 
automatically.
The inner surface of the windscreen may  become misted up and affect the proper 
operation of the rain/sunshine sensor.
In humid and cold weather, demist the 
windscreen regularly.
Guide-me-home and 
welcome lighting
Guide-me-home lighting
Manual 
 
► With the ignition off, pull the lighting control 
stalk toward you ("headlamp flash") to activate/
deactivate the function.
Manual guide-me-home lighting goes off 
automatically after a period of time.
Automatic
With the "Automatic illumination of lamps" 
function activated (lighting control stalk in the 
"AUTO" position) and when the light is poor, the 
dipped beam headlamps come on automatically 
when the ignition is switched off.
With the ring in the "AUTO" position and when 
the light is poor, the dipped beam headlamps 
come on automatically when the ignition is 
switched off.
With audio system or touch screen
The activation, deactivation and  duration of guide-me-home lighting 
are set in the vehicle configuration menu.
Exterior welcome lighting
The remote operation of the lighting makes your 
approach to the vehicle easier in poor light. It 
is activated when the lighting control is in the 
"AUTO" position and the level of light detected 
by the sunshine sensor is low.
Switching on
Press this button on the remote control or 
on one of the front door handles with the 
"Keyless Entry and Start" system.
The dipped beam headlamps and sidelamps 
come on; your vehicle is also unlocked.
Switching off
The exterior welcome lighting switches off 
automatically after a set time, when the ignition 
is switched on or on locking the vehicle.
Programming
With audio system or touch screen
The activation, deactivation and  duration of the welcome lighting 
can be set via the vehicle configuration menu.    
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Lighting and visibility
4Automatic headlamp dipping
For more information, refer to the 
General recommendations for 
automatic lighting systems.
With the ring of the lighting control stalk in the 
"AUTO" position and the function activated on 
the touch screen, this system automatically 
switches between dipped and main beam 
headlamps, according to lighting and traffic 
conditions, using a camera located at the top of 
the windscreen.
 
 
This system is a driving aid. The driver remains responsible for 
the vehicle's lighting, its correct use in the 
prevailing light, visibility and traffic conditions, 
and for compliance with driving and vehicle 
regulations.
The system becomes operational when  the vehicle exceeds 16 mph (25 km/h).
When the speed falls below 9 mph (15 km/h), 
the function is no longer operational.
Activation/Deactivation
With audio system 
 
 
 
► To activate or deactivate the system, press 
this button.
The indicator lamp in the button is  
on
  when the 
function is activated.
With touch screen
The settings are adjusted via the vehicle  configuration menu.
►
 
Then put the lighting control stalk ring in the 
"AUT
O" or "Dipped/main beam position".
Pause
If the situation requires a change of headlamp 
beam, the driver can take over at any time.
► A "headlamp flash" pauses the 
function and the lighting system switches 
to "automatic illumination of lamps" mode:
–
 
If the "AUT
 O" and "Dipped beam" indicator 
lamps were on, the system changes to main 
beam.
–
 
If the "AUT
 O" and "Main beam" 
indicator
  lamps were on, the system changes to 
dipped beam.
►
 
T
o reactivate the function, once again switch 
the headlamps manually between dipped and 
main beam.
Flashing the headlamps does not 
deactivate the system.
The state of the system is stored when the 
ignition is switched off.
The system may be disrupted or not work  correctly:
–
 
When visibility conditions are poor 
(snowfall, heavy rain, etc.).
–
 
If the windscreen in front of the camera is 
dirty
, misted or obscured (for example, by a 
sticker).
–
 
If the vehicle is facing highly reflective 
signs.
When the system detects thick fog, it 
temporarily deactivates the function.
The system is not able to detect:
–
 
Road users that do not have their own 
lighting, such as pedestrians.    
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Lighting and visibility
– Vehicles whose lighting is obscured (for 
example, vehicles driving behind a safety 
barrier on a motorway).
– 
V
 ehicles at the top or bottom of a steep 
slope, on winding roads, on crossroads.
Clean the windscreen regularly, 
particularly the area in front of the 
camera.
The internal surface of the windscreen can 
also become misted around the camera. 
In humid and cold weather, demist the 
windscreen regularly.
Do not allow snow to accumulate on the 
bonnet or roof of the vehicle as this could 
obstruct the detection camera.
Headlamp beam height 
adjustment
 
 
To avoid inconvenience to other road users, 
the height of the halogen headlamps must be 
adjusted according to the load in the vehicle.
 
 
0 Empty (initial setting)
1 Partial load
2 Medium load
3 Maximum authorised load
4 5 6 Not used
 
 
01 or 2 people in the front seats (initial 
setting)
1 5 people
2 6 to 9 people
3 Driver + maximum authorised load
4 5 6 Not used
Interior ambient lighting 
 
The dimmed passenger compartment lighting 
improves visibility inside the vehicle when the 
light is poor.
Switching on
At night, the front roof lighting and panoramic 
roof lighting (if fitted to your vehicle) comes on 
automatically when the sidelamps are switched 
on.
The ambient lighting switches off automatically 
when the sidelamps are switched off.
Programming
With audio system or touch screen
The activation, deactivation and 
the choice of brightness of the 
ambience lighting can be set via the vehicle 
configuration menu.
Wiper control stalk
Before operating the wipers in wintry 
conditions, clear any snow, ice or frost 
from the windscreen and around the wiper 
arms and blades.
Do not operate the wipers on a dry 
windscreen. In extremely hot or cold 
weather, check that the wiper blades are not 
stuck to the windscreen before operating the 
wipers.
After using an automatic car wash, you  may temporarily notice abnormal noises 
and poorer wiping performance.
   You do not 
need to replace the wiper blades.    
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Lighting and visibility
4Without AUTO wiping 
 
 
 
With AUTO wiping 
 
Windscreen wipers
► To select the wiping speed: raise or lower the 
stalk to the desired position.
Fast wiping (heavy rain) 
Normal wiping (moderate rain) 
Intermittent wiping (proportional to the 
vehicle’s speed)
Switching off  
Single wipe (press down and release). 
or
Automatic wiping 
Refer to the corresponding section.
After the ignition has been switched off,  the wipers may move slightly at the foot 
of the windscreen.
If the ignition has been switched off with 
the windscreen wipers active, you must 
operate the control stalk again to reactivate 
wiping when the ignition is switched on again 
(unless the ignition was off for less than 
a
 
minute).
Windscreen wash
► Pull the wiper control stalk towards you and 
hold.
The screenwash then the windscreen wipers 
operate for a pre-determined time.
With automatic air conditioning, any 
action on the screenwash control results 
in temporary closure of the air intake to 
protect the passenger compartment from any 
odour.
To  avoid damaging the wiper blades, do  not operate the screenwash if the 
screenwash reservoir is empty.
Only operate the screenwash if there is no 
risk of the fluid freezing on the windscreen 
and hindering visibility. During the winter 
period, use "very cold climate" rated products.
Never top up with water.
Low  screenwash fluid level
When the low level of the reservoir is 
reached, this warning lamp lights up on 
the instrument panel, accompanied by an 
audible signal and a message.
It comes on when the ignition is switched on, 
or every time the stalk is operated, until the 
reservoir is refilled.
Refill the screenwash reservoir (or have it 
refilled) the next time you stop.
Automatic windscreen  wipers
In AUTO mode, the windscreen wipers operate 
automatically and adapt to the intensity of the 
rainfall.
Detection is via a rain/brightness sensor, located 
at the top centre of the windscreen behind the 
rear view mirror.
Switching on 
    
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Lighting and visibility
► Give a short downwards push to the control 
stalk.
A
 wiping cycle confirms that the instruction has 
been accepted.
This indicator lamp lights up on the  instrument panel, accompanied by a 
message.
Switching off
► Give the control stalk another brief push 
downwards or set the control stalk to another 
position ( Int
, 1 or 2).
This indicator lamp goes off on the instrument panel, accompanied by a 
message.
If the ignition has been off for more than 
one minute, the automatic wipers must 
be reactivated by pushing the control stalk 
downwards.
Malfunction
If a fault occurs with the automatic wipers, the 
wipers operate in intermittent mode.
Have it checked by a CITROËN dealer or a 
qualified workshop.
Do not cover the rain/sunshine sensor.
When using an automatic car wash, 
switch off the automatic wipers and the 
ignition.
In winter, wait until the windscreen is 
completely clear of ice before activating the 
automatic wipers.
Rear wiper 
 
Off. 
Intermittent wipe. 
Wash-wipe (set duration). 
Reverse gear
When reverse gear is engaged, if the windscreen 
wipers are operating, the rear wiper will come 
into operation automatically (activated by 
default).
Activation/Deactivation
With audio system or touch screen
The system's settings are adjusted  via the vehicle configuration menu.
This function is activated by default. 
In the event of accumulation of snow or 
hard frost or if a bicycle carrier is fitted to 
the tailgate, deactivate the automatic rear 
wiper via the vehicle configuration menu.
Rear screenwash
► Turn the ring as far as it will go and hold it in 
position.
The screenwash and the wiper operate for as 
long as the ring remains turned.
A final wiping cycle is performed when screen 
washing ends.
Special position of the 
windscreen wipers
This maintenance position is used while cleaning 
or replacing the wiper blades. It can also be 
useful, in wintry weather (ice, snow), to release 
the wiper blades from the windscreen.
To maintain the effectiveness of the flat  wiper blades, it is advisable to:
–
 
handle them with care.
–
 
clean them regularly using soapy water
 .
–
 
avoid using them to hold cardboard on the 
windscreen.
–
 
replace them at the first signs of wear
 .   
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Lighting and visibility
4Before removing a windscreen wiper blade 
 
Operating the wiper control stalk immediately 
after switching off the ignition will place the wiper 
blades in a vertical position.
► 
Proceed with the desired operation or the 
replacement of the wiper blades.
After refitting a windscreen wiper blade
► To return the wiper blades to their initial 
position after the operation, switch on the ignition 
and operate the wiper control stalk.
Changing a wiper blade
Removing/Refitting at the front 
 
► Carry out these wiper blade replacement 
operations from the driver's side.
►
 
Starting with the wiper blade farthest from 
you, hold each arm by the rigid section and raise 
it as far as possible.
Do not touch the wiper blades - risk of 
irreparable deformation.
Do not release them while moving them. Risk 
of damaging the windscreen!
►
 
Clean the windscreen using screenwash 
fluid.
Do not apply "Rain X" type water-
repellent products.
►
 
Unclip the worn wiper blade closest to you 
and remove it. ►
 
Install the new wiper blade and clip it to the 
arm.
►
  
Repeat the procedure for the other wiper 
blade.
►
  
Starting with the wiper blade closest to you, 
once again hold each arm by the rigid section, 
then guide it carefully onto the windscreen.
Removing/refitting at the rear
► Hold the arm by the rigid section and raise it 
as far as possible.
►
 
Clean the rear screen using screenwash 
fluid.
►
 
Unclip the worn wiper blade and remove it.
►
 
Install the new wiper blade and clip it to the 
arm.
►
 
Once again hold the arm by the rigid section, 
then guide it carefully onto the rear screen.   
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96
Safety
General safety 
recommendations
Do not remove the labels attached in 
different places on your vehicle. They 
include safety warnings as well as 
identification information for the vehicle.
For all work on your vehicle, use a 
qualified workshop that has the technical 
information, skills and equipment required, all 
of which a CITROËN dealer is able to 
provide.
Depending on country regulations, 
certain safety equipment may be 
mandatory: high visibility safety vests, 
warning triangles, breathalysers, spare bulbs, 
spare fuses, fire extinguisher, first aid kit, mud 
flaps at the rear of the vehicle, etc.
Installing electrical accessories:
–  The fitting of electrical equipment or 
accessories not approved by CITROËN may 
cause excessive current consumption and 
faults and failures with the electrical system 
of your vehicle. Contact a CITROËN dealer 
for information on the range of approved 
accessories.
–
 
As a safety measure, access to the 
diagnostic socket, used for the vehicle's 
electronic systems, is reserved strictly for 
CITROËN dealers or qualified workshops, 
equipped with the special tools required (risk 
of malfunctions of the vehicle's electronic 
systems that could cause breakdowns or 
serious accidents). The Manufacturer cannot 
be held responsible if this advice is not 
followed.
–
 
Any modification or adaptation not intended 
or authorised by CITROËN or carried out 
without meeting the technical requirements 
defined by the Manufacturer will result in the 
suspension of the commercial warranty
.
Installation of accessory radio 
communication transmitters
Before installing a radio communication 
transmitter with an external aerial, you must 
without fail contact a CITROËN dealer for 
the specification of transmitters which can 
be fitted (frequency, maximum power, aerial 
position, specific installation requirements), 
in line with the Vehicle Electromagnetic 
Compatibility Directive (2004/104/EC).
Declarations of conformity for radio 
equipment
The relevant certificates are available on the 
brand website:
http://service.citroen.com/ACddb/
Hazard warning lamps 
 
 
 
► Pressing this red button causes all the 
direction indicators to flash.
They can work with the ignition switched off.
Automatic operation of  hazard warning lamps
When braking in an emergency, depending on 
the rate of deceleration, the hazard warning 
lamps come on automatically. They switch off 
automatically when you next accelerate.
They can be switched off by pressing the button.   
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97
Safety
5Emergency or assistance 
call
 
 
 
 
1. Localised Emergency Call
2. Localised Assistance  Call
eCall (SOS)
Your vehicle may be fitted with the eCall (SOS) 
system either as standard or as an option.
The eCall (SOS) system provides direct access 
to the emergency services and is built directly 
into the vehicle.
According to the country of sale, the eCall
  (SOS) 
system
  corresponds to the systems PE112, 
ERAGLONASS, 999, etc.
The eCall
  (SOS) system   is activated by default.
►
 
In an emergency
 , press button 1 for more 
than 2 seconds.
* In accordance with  the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
**  Depend ing on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems. 
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
The lit indicator lamp and a voice message 
confirm that the call has been made to the 
emergency services*.
The eCall
  (SOS) system   immediately locates 
your vehicle and puts you in contact with the 
appropriate emergency services**.
►
 
Pressing again immediately cancels the 
request.
The indicator lamp flashes while the vehicle 
data is being sent, and then remains lit when 
communication is established.
If an impact is detected by the airbag 
control unit, an emergency call is made 
automatically, irrespective of the deployment 
of any airbags.
This system is a public service and is  free of charge.
Operation of the system
– Upon switching on the ignition, the indicator 
lamp lights up red, then green, and then goes 
out: the system is operating correctly
.
–
 
The indicator lamp flashes red: replace the 
back-up battery
.
– The indicator lamp is fixed red: system 
malfunction.  The emergency and assistance call 
services may not work.
–
 
If the indicator lamp does not come on when 
the ignition is switched on, this also means that 
there is a system malfunction.
If the problem persists, contact a qualified 
workshop as soon as possible.
A system fault does not prevent the  vehicle from being driven.
Data processing
All processing of personal information 
by the "Localised Emergency Call" system 
(PE112) complies with the framework for 
protection of personal information established 
by Regulation 2016/679 (GDPR) and 
Directive 2002/58/EC of the European 
Parliament and the Council, and in particular, 
seeks to protect the vital interests of the 
data subject, in accordance with Article
  6.1, 
paragraph
  d) of Regulation 2016/679.
Personal information processing is strictly 
limited to the management of the "Localised 
Emergency Call" system used with the “112” 
European single emergency call number.
The "Localised Emergency Call" system is 
able to collect and process only the following    
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98
Safety
data relating to the vehicle: chassis number, 
type (passenger vehicle or light commercial 
vehicle), fuel type or power source, most 
recent three locations and direction of travel, 
and a timestamped log file recording the 
automatic activation of the system.
The recipients of the processed data are the 
emergency call handling centres designated 
by the relevant national authorities in the 
territory in which they are located, enabling 
priority reception and handling of calls to the 
“112” emergency number.
Data storage
Data contained in the system’s memory 
is not accessible from outside the system until 
a call is made. The system is not traceable 
and is not continuously monitored in its 
normal operating mode. 
The data in the system's internal memory is 
automatically and continuously erased. Only 
the vehicle’s three most recent locations are 
stored.
When an emergency call is triggered, the data 
log is stored for no more than 13
  hours.
* Depending on the geographic coverage of "Localised Emergency Call", "Localised Assistance Call" and the official national language chosen by the 
owner of the vehicle. 
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
Access to data
You have the right to access the data 
and, if necessary, submit a request to 
rectify, erase or restrict the processing of 
any personal information not processed in 
accordance with the provisions of Regulation 
2016/679 (GDPR). Third parties to which data 
has been communicated shall be notified of 
any rectification, erasure or restriction carried 
out in accordance with the aforementioned 
Directive, unless doing so would be 
impossible or require a disproportionate effort. 
You also have the right to lodge a complaint 
with the relevant data protection authority.
Localised Assistance Call
► If the vehicle breaks down, press button  2  
for more than 2 seconds to request assistance 
(confirmed by a voice message*).
►
 
Pressing again immediately cancels the 
request.
Privacy mode allows you to manage the 
level of sharing (data and/or location) 
between your vehicle and CITROËN.
It can be configured in the  Settings touch 
screen menu.
By default, depending on equipment, 
deactivate/reactivate geolocation by 
simultaneously pressing the 2 buttons, then 
press the "ASSISTANCE" button to confirm.
If you purchased your vehicle outside the 
CITROËN dealer network, we invite you 
to have a dealer check the configuration of 
these services and, if desired, modify them to 
suit your wishes. In a multilingual country, 
configuration is possible in the official national 
language of your choice.
For technical reasons, in particular to 
improve the quality of telematic services 
for customers, the Manufacturer reserves the 
right to carry out updates to the vehicle's 
on-board telematic system at any time.
If you benefit from the Citroën Connect 
Box offer with the SOS and Assistance 
Pack included, there are additional services 
available to you in your personal space, via 
the website for your country.
For information about the SOS and 
Assistance Pack, please refer to the general 
conditions for these services.