navigation system CITROEN JUMPY 2023 User Guide

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step. There's more information available in
"novice" mode. You can set the dialogue mode to
"expert" when you feel comfortable.
Global voice commands
Voice commands
Set dialogue mode as novice - expert
Select user 1 / Select profile John
Increase temperature
Decrease temperature
Help messages
There are lots of topics I can help you with.
You can say: "help with phone", "help with
navigation", "help with media" or "help with
radio". For an overview on how to use voice
controls, you can say "help with voice controls".
Say "yes" if I got that right. Otherwise, say "no"
and we'll start that again.
"Navigation" voice
commands
Voice commands
Navigate home
Navigate to work
Navigate to preferred address, Tennis club
Navigate to contact, John Miller
Navigate to address 11 regent street, London
Help messages To plan a route, say "navigate to" followed by the
address, the contact name or an intersection. For
example, "navigate to address 11 Regent Street,
London", "navigate to contact, John Miller",
or "navigate to intersection of Regent Street,
London". You can specify if it's a preferred
address, or a Point of Interest. For example, say
"navigate to preferred address, Tennis club", or
"navigate to POI Heathrow Airport in London".
Or, you can just say, "navigate home". To see
Points of Interest on a map, you can say things
like "show POI hotels in Banbury". For more
information say "help with points of interest" or
"help with route guidance".
To choose a destination, say something like
"navigate to line three" or "select line two". If you
can't find the destination but the street's right,
say for example "select the street in line three".
To move around a displayed list, you can say
"next page" or "previous page". You can undo
your last action and start over by saying "undo",
or say "cancel" to cancel the current action.
Voice commands
Tell me the remaining distance
Tell me the remaining time
Tell me the arrival time
Stop route guidance
Help messages
You can say "stop" or "resume route guidance".
To get information about your current route, you
can say "tell me the remaining time", "remaining
distance" or "arrival time". To learn more
commands, try saying "help with navigation".
Voice commands
Show POI ''hotel'' at the destination
Show nearby POI petrol station
Navigate to POI Heathrow Airport in London
Navigate to POI petrol station along the route
Help messages
To see points of interest on a map, you can
say things like "show hotels in Banbury", "show
nearby parking", "show hotel at the destination"
or "show petrol station along the route". If you
prefer to navigate directly to a point of interest,
you can say "navigate to nearby petrol station".
If you feel you are not being well understood,
try to say the word "POI" in front of the point
of interest. For example say "navigate to POI
restaurant at the destination".
To choose a POI, say something like "select
line 2". If you've searched for a Point of Interest
and don't see the one you're after, you can filter
further by saying something like "select POI in
line 2", or "select the city in line 3". You can also
scroll through the list by saying "next page" or
"previous page".
Depending on the country, give
destination (address) instructions in the
language configured for the system.

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David Miller, I'll be late". To display the list of
calls, say "display calls". For more information on
SMS, you can say "help with texting".
To choose a contact, say something like "select
line three". To move around the list say "next
page" or "previous page". You can undo your last
action and start over by saying "undo", or say
"cancel" to cancel the current action.
"Text message" voice
commands
If there is no telephone connected by
Bluetooth, a voice message announces:
"Please first connect a telephone", and the
voice session is closed.
The "Text messages" voice commands function allows you to dictate and send
an SMS.
Dictate the text, taking care to pause briefly
between each word.
When you have finished, the voice recognition
system will automatically generate an SMS.
Voice commands
Send quick message to Bill Carter, I'll be late
Help messages
* This function is av ailable only if the telephone connected to the system supports downloadi\
ng of contacts and recent calls and the corresponding
download has been performed. From the list of quick messages, say the name of
the one you'd like to send. To move around the
list you can say "go to start", "go to end", "next
page" or "previous page". You can undo your last
action and start over by saying "undo", or say
"cancel" to cancel the current action.
Voice commands
Send SMS to John Miller, I'm just arriving
Send SMS to David Miller at the office, don't
wait for me
Help messages
Please say "call" or "send quick message to",
and then select a line from the list. To move
around a list shown on the display, you can
say "go to start", "go to end", "next page" or
"previous page". You can undo your last action
and start over by saying "undo", or say "cancel"
to cancel the current action.
Voice commands
Listen to most recent message*
Help messages
To hear your last message, you can say "listen to
most recent message". When you want to send
a text, there's a set of quick messages ready for
you to use. Just use the quick message name
and say something like "send quick message to
Bill Carter, I'll be late". Check the phone menu
for the names of the supported messages.
The system only sends pre-recorded "Quick messages".
Navigation
Choice of a destination
To a new destination
Intuitive method:Press Navigation to display the main
page.
Press "Search…".
Enter an address or the key words for the
destination.
Press "OK" to select the "Guidance
criteria".
Or
Guided method:
In order to be able to use the navigation,
you must enter the "City", the "Street"
(suggestions are displayed automatically
when you begin typing), then enter the
"Number" using the virtual keypad, or select

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12an address from the "Contact" list or the
address "History".
If you do not confirm the number, the
navigation system will show one end of
the street.
Press the "MENU" button to access the
secondary page.
Select "Enter address".
Then
Select the "Country".
Select the keyboard “language”.
Change the keyboard "type" according to
the selected "language": ABCDE;
AZERTY; QWERTY or QWERTZ.
Enter the "City", the "Street" and the
"Number", and confirm by pressing on
the displayed suggestions.
Press "OK" to select the "Guidance
criteria".
And/or
Select "See on map" to choose the
"Guidance criteria".
Press "OK" to start guided navigation.
Zoom in/out using the touch buttons or
with two fingers on the screen.
To a recent destination
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "My destinations".
Select the "Recent” tab.
Select the address chosen in the list to display
the "Guidance criteria”.
Press "OK" to start guided navigation.
Select "Position " to see the point of
arrival on the map.
To "Home" or "My work"
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "My destinations".
Select the "Preferred ” tab.
Select "Home".
Or
Select "My work".
Or
Select a preset favourite destination.
To a contact
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "My destinations".
Select the "Contact” tab.
Select a contact in the list to start guided
navigation.
To points of interest (POI)
Guided method:
Points of interest (POI) are listed in different
categories.
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "Points of interest".
Select the "Travel", "leisure",
"Commercial ", "Public" or "Geographic”
tab.
Or
Select "Search" to enter the name and
address of a POI.
Press "OK" to calculate the route.
Or
Intuitive method:

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You can only select this method of using the service if a network connection
is active; this may be either a "network
connection provided by the vehicle", if you
use the Citroën Connect Box solution, or else
a "network connection provided by the user"
via a smartphone,
In both cases, the system is automatically
connected to the Internet, if network coverage
permits.
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "Search".
Press on the mode shown in the bottom right of
the screen (On-Board or Connected) to change
the "Database".
Select the "Database" in "On-Board"
mode (integrated into the map), or in
"Connected" mode (connected to the Internet).
Press the back arrow to confirm.
Enter an address or the key words for the
destination (POI).
Press "OK" to start the search.
Select the "On the route ", "Around the
vehicle" or "At destination " tab to refine
your search.
Select the desired address to calculate the route.
To a point on the map
Press Navigation to display the main
page.
Explore the map by sliding a finger on the
screen.
Select the destination by pressing on the map.
Tap the screen to place a marker and display the sub-menu.
Press this button to start guided
navigation.
Or
Press this button to save the displayed
address.
A long press on a point opens a list of nearby POIs.
To GPS coordinates
Press Navigation to display the main
page.
Explore the map by sliding a finger on the
screen.
Touch the screen with a finger to go to the next
image.
Press this button to display the world
map.
Using the grid, select the desired country or
region by zooming.
Press this button to display or enter the
GPS coordinates.
A marker is displayed in the middle of the screen, with the "Latitude" and
"Longitude " coordinates.
Choose the type of coordinates:
DMS for: Degrees, Minutes, Seconds.
DD for: Degrees, Decimals.
Press this button to start guided
navigation.
Or
Press this button to save the displayed
address.
OR
Press this button to enter the "Latitude"
value using the virtual keypad.
And
Press this button to enter the "Longitude "
value using the virtual keypad.
TMC (Traffic Message
Channel)
Available in some countries.
TMC (Traffic Message Channel) messages
are based on a European standard for traffic
information broadcasting via the RDS system on
FM radio, sending traffic information in real time.
The TMC information is then displayed on a GPS
Navigation system map and taken into account
straight away when routes are calculated, to
avoid accidents, traffic jams and closed roads.
Danger zone alerts may or may not be
displayed, depending on the applicable

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12legislation and subscription to the
corresponding service.
Connected navigation
Connected navigation
connection
Depending on version, vehicle trim level and
subscription to online services and options.
Network connection provided by the
vehicle
With the Citroën Connect Box solution,
the system is automatically connected to
the Internet and connected services, and does
not require the user to provide a connection via
their smartphone.
OR
Network connection provided by the
user

For the list of compatible smartphones,
visit the Brand's website in your country.
Activate and enter settings for sharing the
smartphone connection.
As processes and standards are constantly changing, we recommend you
update the smartphone operating system
as well as the date and time on the
smartphone and system, to ensure that the
communication process between the
smartphone and the system functions
correctly.
USB connection
Connect the USB cable.
The smartphone charges when
connected by the USB cable.
Bluetooth connection
Activate the Bluetooth function on the telephone and ensure that it is visible to
all (see the "Connect-App" section).
Wi-Fi connection
Select a Wi-Fi network detected by the
system and connect to it.
This function is only available if it has been activated either via the
"Notifications" or via the "Applications" menu.
Press "Notifications".
Select Wi-Fi to activate it.
OR
Press Connect-App to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Wi-Fi network connection".
Select the "Secured", "Not secured" or
"Stored” tab.
Select a network.
Using the virtual keypad, enter the "Key"
network Wi-Fi and the "Password".
Press "OK" to establish a connection
between the smartphone and the
vehicle’s system.
Usage restrictions:
With CarPlay®, connection sharing is only
available with a Wi-Fi connection.
The quality of services depends on the quality
of the network connection.
Authorize sending information
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "System configuration".
Select the "Private mode" tab.
OR
Press "Notifications".
Press "Private mode".
THEN

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12Displaying charging station
details
Press Navigation to display the main
page.
Press this button to display the list of
services.
Press "POI on map" to display the list
of points of interest.
Press one of the buttons to search for
"Stations".
Activate/deactivate "Stations".
Press this button to display a secondary
page.
Select the "Settings" tab.
Select the desired connector type.
Press "OK" to save.
Displaying weather
information
Press Navigation to display the main
page.
Press this button to display the list of
services.
Select "View map".
Select "Weather".
Press this button to display basic
information.
Press this button to display detailed
weather information.
The temperature displayed at 6 a.m. will be the maximum temperature for the day.
The temperature displayed at 6 p.m. will be
the minimum temperature for the night.
Applications
USB sockets
Depending on equipment, for more information
on the USB sockets compatible with CarPlay® or
Android Auto applications, refer to the "Ease of
use and comfort" section.
For the list of compatible smartphones,
visit the Manufacturer's website in your
country.
Synchronising a smartphone enables
users to display applications that support
the smartphone’s CarPlay
® or Android Auto
technology on the vehicle’s screen. For
CarPlay
® technology, the CarPlay® function
must first be activated on the smartphone.
Unlock the smartphone for the communication
process between the smartphone and the
system to work.
As principles and standards are constantly
changing, we recommend keeping the
smartphone's operating system up-to-
date, together with the date and time on
the smartphone and the system.
Connectivity
Press Applications to display the main
page.
Press "Connectivity" to access the CarPlay
® or
Android Auto functions.
CarPlay® smartphone
connection
Depending on country.
On connecting the USB cable, the
CarPlay® function deactivates the
system's Bluetooth® mode.
The "CarPlay " function requires the use of
a compatible smartphone and compatible
applications.
Connect the USB cable. The smartphone
charges when connected by the USB
cable.
A message appears on the touch screen.
Read it and then confirm with the " Authorise"
button.
Press "Telephone" to display the
CarPlay® interface.
Or

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12Procedure from the smartphone
Select the name of the system in the list
of detected devices.
In the system, accept the connection request
from the smartphone.
Procedure from the system
Press Connect-App to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Press "Bluetooth connection".
Select "Search".
The list of detected smartphones is
displayed.
Select the name of the chosen
smartphone in the list.
Depending on the type of smartphone,
you may by prompted to accept the
transfer of contacts and messages.
Connection sharing
The system offers to connect the smartphone
with 3 profiles:
–
"Telephone" (hands-free kit, telephone only),
–
“Streaming" (streaming: wireless playing of
audio files on the smartphone),
–
"Mobile internet data ".
The "Mobile internet data " profile must
be activated for connected navigation (if
the vehicle does not have "Emergency and
assistance call" services), after first activating
smartphone connection sharing.
Select one or more profiles.
Press "OK" to confirm.
Wi-Fi connection
Network connection via the smartphone's Wi-Fi.Press Connect-App to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Wi-Fi network connection".
Select the "Secured", "Not secured" or
"Stored” tab.
Select a network.
Using the virtual keypad , enter the Wi-Fi
network "Key" and "Password".
Press "OK" to establish the connection.
The Wi-Fi connection and Wi-Fi connection sharing are exclusive.
Wi-Fi connection sharing
Depending on equipment.
Creation of a local Wi-Fi network by the system.
Press Connect-App to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Share Wi-Fi connection".
Select the "Activation" tab to activate or
deactivate Wi-Fi connection sharing.
And/or
Select the "Settings" tab to change the system’s
network name and password.
Press "OK" to confirm.
To protect against unauthorised access and to make all systems as secure as
possible, the use of a security code or a
complex password is recommended.
Managing connections
Press Connect-App to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Manage connection".
With this function, you can view the access to
connected services, the availability of connected
services and modify the connection mode.

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12Telephone
Pairing a Bluetooth®
telephone
The services available depend on the
network, the SIM card and the
compatibility of the Bluetooth
® devices used.
Consult the telephone user guide and the
service provider to check which services are
available.
The Bluetooth® function must be
activated and the telephone configured
as "Visible to all” (in the telephone settings).
To complete the pairing, whichever procedure is
used (from the telephone or from the system),
ensure that the code is the same in the system
and in the telephone.
If the pairing procedure fails, we
recommend deactivating and then
reactivating the Bluetooth
® function on the
telephone.
Procedure from the telephone
Select the system name in the list of
detected devices.
In the system, accept the connection request
from the telephone.
Procedure from the system
Press Telephone to display the main
page.
Press "Bluetooth search".
Or
Select "Search".
The list of detected telephones is
displayed.
Select the name of the chosen telephone
in the list.
Connection sharing
The system offers to connect the telephone with
3 profiles:
–
"Telephone" (hands-free kit, telephone only),
–
“Streaming" (streaming: wireless playing of
audio files on the telephone),
–
"Mobile internet data ".
The "Mobile internet data " profile must
be activated for connected navigation,
after first activating smartphone connection
sharing.
Select one or more profiles.
Press "OK" to confirm.
Depending on the type of telephone, you may by
prompted to accept the transfer of contacts and
messages.
The ability of the system to connect just one profile depends on the telephone.
All three profiles may connect by default.
The profiles compatible with the system are: HFP, OPP, PBAP, A2DP, AVRCP,
MAP and PAN.
Visit the Brand's website for more information
(compatibility, additional help, etc.).
Automatic reconnection
On returning to the vehicle, if the last telephone
connected is present again, it is automatically
recognised and within about 30 seconds
after switching on the ignition, the pairing is
established automatically (Bluetooth activated).
To modify the connection profile:
Press Telephone to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Bluetooth connection" to display
the list of paired devices.
Press the "Details" button.
Select one or more profiles.
Press "OK" to confirm.

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12Select "Setting the time-date".
Select "Date".
Press this button to set the date.
Press "OK" to confirm.
Select the display format for the date.
Time and date setting is only available if "GPS synchronisation" is deactivated.
Setting the time
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting the time-date".
Select "Time".
Press this button to set the time using the
virtual keypad.
Press "OK" to confirm.
Press this button to set the time zone.
Select the display format for the time
(12h/24h).
Activate or deactivate summer time (+1 hour).
Activate or deactivate GPS synchronisation (UTC).
Press "OK" to confirm.
The system may not automatically manage the change between winter and
summer time (depending on the country of
sale).
Colour schemes
Depending on equipment/Depending on version.
As a safety measure, the procedure for changing the colour scheme is only
possible when the vehicle is stationary.
Press Settings to display the main page.
Select "Color schemes ".
Select a colour scheme in the list then
press "OK" to confirm.
Whenever the colour scheme is
changed, the system restarts, temporarily
displaying a black screen.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.
Navigation
I cannot enter the navigation address.
The address is not recognised.
►

Use the "intuitive method" by pressing
the "Search…" button at the bottom of the
"Navigation” page.
The route calculation is not successful.
The route settings may conflict with the current
location (for example, if toll roads are excluded
but the vehicle is on a toll road).
►


Check the route settings in the "Navigation"
menu.
I am not receiving "Danger zone" alerts.
Y

ou have not subscribed to the online services
option.
►

If you have subscribed to the option:
- a few days may elapse before the service is
activated,
- services may not be selected in the system
menu,
- online services are not active ("T

OMTOM
TRAFFIC" not shown on the map).
The POIs do not appear.
The POIs have not been selected.
►

Set the zoom level to 200 metres (656 ft), or
select POIs from the POI list.
The "Danger zone" audible warning feature is
not working.
The audible warning is not active or the volume
is too low

.

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► Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of
TMC
messages.
►

Configure the "T
raffic info" function in the
route settings list (None, Manual or Automatic).
I am receiving a "Danger zone" alert which is
not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►

Zoom the map to show the exact location
of the "Danger area".

You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►

W
ait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available.
The altitude is not displayed. On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
►

W
ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►

Check that the online services are activated
(settings, contract).
Radio
The reception quality of the radio station
being listened to gradually deteriorates or
the station presets are not working (e.g.
no
sound, "87.5" MHz is displayed).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or damaged (e.g.

when
going through a car wash or in an underground
car park). ►

Have the aerial checked by a dealer
.
The surrounding area (e.g. hill, building, tunnel,
underground car park, etc.) is blocking reception,
including in RDS tracking mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►
Press "Update list" in the "Radio stations"
secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►

Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
There may be an extended pause after
inserting a USB stick.