tow CITROEN JUMPY 2023 Owner's Guide

135
Driving
6

If the vehicle absolutely must drive through a
flooded section of road:
►
Check that the depth of the water does not
exceed 15

cm, taking account of waves that
might be generated by other users.
►

Deactivate the Stop & Start function.
►


Drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10

km/h).
►

Do not stop and do not switch off the engine.
On leaving the flooded road, as soon as safety
conditions allow

, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.
Noise (Electric)
On the outside
Due to the vehicle’s quiet operation when
driving, the driver must pay particular attention.
When manoeuvring, the driver must always
check the vehicle's immediate surroundings.
At speeds of up to 19 mph (30 km/h), the
pedestrian horn warns other road users of the
vehicle’s presence.
Cooling the traction battery
The cooling fan comes on during
charging to cool the on-board charger and the
traction battery.
On the inside
During use, you may hear certain perfectly
normal noises specific to electric vehicles, such
as:
–

T
raction battery relay when starting.
–

V
acuum pump when braking.
–

V
ehicle tyres or aerodynamics when driving.
–

Jolting and knocking noise during hill starts.
Towing
Driving with a trailer places greater
demands on the towing vehicle and
particular care must be taken.
Do not exceed the maximum towable
weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the lower
air density at high altitudes decreases engine
performance.
New vehicle: do not tow a trailer until the
vehicle has driven at least 620 miles
(1,000 kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are located as close as possible
to the axle, and the nose weight (at the point
where it joins your vehicle) approaches the
maximum permitted, without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer , observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid activating
the audible signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior

136
Driving
temperature. The fan’s cooling capacity does not
increase with engine speed.
►
Reduce speed and lower the engine speed to
limit the amount of heating produced.
►


Pay constant attention to the coolant
temperature.
If this warning lamp and the
STOP warning lamp come
on, stop the vehicle and switch off the engine as
soon as possible.
Brakes
Using the engine brake is recommended to limit
the overheating of the brakes. Braking distances
are increased when towing a trailer.
Side wind
Bear in mind that the vehicle will be more
susceptible to wind when towing.
Anti-theft protection
Electronic immobiliser
The remote control contains an electronic chip
which has a special code. When the ignition is
switched on, this code must be recognised in
order for starting to be possible.
A few seconds after switching off the ignition,
this system locks the engine control system,
therefore preventing the engine from being
started in the event of a break-in.
In the event of a fault, you are informed
by illumination of this warning lamp, an
audible signal and a message on the screen.
The vehicle will not start; contact a CITROËN
dealer as soon as possible.
Starting/switching off the
engine
Starting
The parking brake must be applied.
►

W

ith a manual gearbox, place the gear
lever in neutral, fully depress the clutch pedal
and keep the pedal down until the engine starts.
►

W

ith an automatic gearbox, place the
selector in position P then depress the brake
pedal.
With the conventional key / With the
remote control key
1. Stop position.
2. Ignition on position.
3. Starting position.
►

Insert the key into the ignition switch.
The
system recognises the starting code.
►

Unlock
the steering column by simultaneously
turning the steering wheel and the key.
In certain circumstances, you may have
to turn the steering wheel firmly to move
the wheels (if the wheels are against a kerb,
for example).
►

T

urn the key to position 2, Ignition On, to
activate the engine pre-heating system.
► Wait until this warning lamp goes off in
the instrument panel, then turn the key to
position 3 without pressing the accelerator pedal,
to operate the starter motor until the engine

141
Driving
6Before leaving the vehicle, check that the
parking brake is applied: the parking
brake indicator lamps on the instrument panel
and the control must be on fixed.
If the parking brake is not applied, there is an
audible signal and a message is displayed on
opening the driver's door.
Never leave a child alone inside the
vehicle, as they could release the parking
brake.
When the vehicle is parked: on a
steep slope, heavily loaded or during
towing
With a manual gearbox, turn the wheels
toward the pavement and engage a gear.
With an automatic gearbox or a drive selector,
turn the wheels toward the pavement and
select mode
P.
When towing, the vehicle is approved for
parking on slopes of up to 12%.
Manual operation
Manual release
With the ignition on or engine running:
► Press the brake pedal.
►

While maintaining pressure on the brake
pedal, briefly push the control.
If the brake pedal is not depressed, the
parking brake is not released and a
message is displayed.
Manual application
With the vehicle stationary:
► Briefly pull the control.
The control indicator lamp flashes to confirm the
application request.
Automatic operation
Automatic release
First ensure that the engine is running and that
the driver's door is closed.
The electric parking brake gradually releases
automatically as the vehicle moves off.
With a manual gearbox
►

Fully depress the clutch pedal and engage
first gear or reverse.
►


Depress the accelerator pedal and release
the clutch pedal.
W

ith an automatic gearbox
►

Depress the brake pedal.
►


Select mode
D, M or R.
►

Release the brake pedal and depress the
accelerator pedal.
W

ith a drive selector
►

Depress the brake pedal.
►


Select mode
D, B or R.
►

Release the brake pedal and depress the
accelerator pedal.
With an automatic gearbox or drive
selector, if the brake does not release
automatically, check that the front doors are
properly closed.
When stationary with the engine running,
do not depress the accelerator pedal
unnecessarily. Risk of parking brake release.
Automatic application
With the vehicle stationary, the parking brake
is applied automatically when the engine is
switched off.
It is not applied automatically if the
engine stalls or enters STOP mode with
Stop & Start.
In automatic mode, the parking brake
can be manually applied or released at
any time using the control.
Special cases
Immobilising the vehicle with the
engine running
To immobilise the vehicle with the engine
running, briefly pull the control.

142
Driving
Parking the vehicle with the brake
released
In very cold conditions (ice), applying the
parking brake is not recommended.
To immobilise the vehicle, engage a gear or
place the chocks against one of the wheels.
With an automatic gearbox or drive
selector, mode P is automatically
selected when the ignition is switched off. The
wheels are blocked.
For more information on Free-wheeling, refer
to the corresponding section.
With an automatic gearbox or a drive
selector, if you open the driver's
door
while mode N is engaged, an audible
signal will sound and mode P will be
engaged. The audible signal stops when the
driver's door is closed.
Deactivating automatic
operation
In some situations, for example when it is
extremely cold or when towing (e.g. caravan,
breakdown), it may be necessary to deactivate
automatic operation of the system.




► Start the engine.
► Use the control to apply the parking brake, if
it is released.
►

T
ake your foot fully off the brake pedal.
►

Keep the control pushed in the release
direction for 10 to a maximum of

15 seconds.
►

Release the control.
►


Depress and hold the brake pedal.
►


Pull the control in the application direction for
2

seconds.
This indicator lamp on the instrument panel comes on to confirm deactivation of
the automatic functions.
►

Release the control and the brake pedal.
From this point onwards, only the manual
functions, using the control, allow the parking
brake to be applied and released.
►


Follow this procedure again to reactivate
automatic operation (confirmed by the indicator
lamp on the instrument panel going out).
Emergency braking
If depressing the brake pedal fails to provide
effective braking or in exceptional circumstances
(e.g.
driver unwell, assisted driving), the vehicle
can be braked by sustained pulling on the
electric parking brake control. Braking continues
for as long as the control is kept pulled, and
ceases when the control is released.
The ABS and DSC systems stabilise the vehicle
during emergency braking.
If emergency braking malfunctions, the message
"Parking brake fault" will be displayed on the
instrument panel.
If the ABS and DSC systems
malfunction, indicated by lighting
one or both warning lamps on the instrument
panel, the vehicle’s stability is no longer ensured.
►

In this case, ensure the vehicle's stability by
successive and repeated "pull-release" actions
on the electric parking brake control until the
vehicle comes to a complete stop.
Hill start assist
This system keeps the vehicle briefly stationary
(for approximately 2 seconds) when making a hill
start, while you transfer your foot from the brake
pedal to the accelerator pedal.
The system is only active when:
–

The vehicle is completely stationary
, with your
foot on the brake pedal.
–

Certain slope conditions are met.
–


The driver
’s door is closed.

145
Driving
6Steering mounted controls

► Pull the right-hand "+ " or left-hand "-" control
paddle towards you to change up or down.
The steering mounted controls do not allow neutral to be selected and reverse
gear to be engaged or disengaged.
Information displayed on
the instrument panel




When you move the selector or press button M ,
the corresponding gear and indicator lamp are
shown on the instrument panel.
The "-" symbol is displayed if a value is invalid.
► If the message " Foot on the brake" is
displayed on the instrument panel, press
the brake pedal firmly.
Starting the vehicle
► With your foot on the brake, select
position P
.
►

Start the engine.
If the conditions are not met, there is an audible
signal, accompanied by a message on the
instrument panel screen.
►


Release the parking brake, unless it is set to
automatic mode (with electric parking brake).
►


Select position R

, N or D.
If you are setting off from a steep slope
with a loaded vehicle, depress the
brake pedal, select position D, release the
parking brake, unless it is set to automatic
mode (with electric parking brake), then
release the brake pedal.
►

Gradually release the brake pedal.
Or
►


Accelerate gradually in order to release the
electric parking brake (if it is set to automatic
mode).
The vehicle moves off immediately

.
If P is displayed on the instrument panel
but the selector is in another position,
place the selector in position P to allow the
engine to be started.
If position N is selected inadvertently while
driving, allow the engine to return to idle, then
select position D to accelerate.
When the engine is running at idle with
the brakes released, if position R, D or M
is selected, the vehicle moves even without
the accelerator being pressed.
Never leave children inside the vehicle
unsupervised.
As a safety measure, never leave the vehicle
without taking your key or remote control with
you, even for a short time.
When carrying out maintenance with the
engine running, apply the parking brake and
select position P.
With an automatic gearbox, never try to
start the engine by pushing the vehicle.
Automatic operation
► Select position D for automatic
changing of the gears.
The gearbox then operates in auto-adaptive
mode, without any intervention on the part of the
driver. It continuously selects the most suitable
gear according to the driving style, the road
profile and the load in the vehicle.

156
Driving
Head-up display
1.Speed limit indication
Speed display

The system is active but is not detecting speed
limit information.


On detection of speed limit information, the
system displays the value.


The driver can, if desired, adjust the
speed of the vehicle according to the
information given by the system.
Operating limits
The system does not take account of reduced
speed limits, especially those imposed in the
following cases:
–

Poor weather (rain, snow).
–


Atmospheric pollution.
–

Towing.
–

Driving with a space-saver type spare wheel
or snow chains fitted.
–


T
yre repaired using the temporary puncture
repair kit.
–

Y
oung drivers.
The system may not display the speed limit if it
does not detect a speed limit sign within a preset
period and in the following situations:
–

Road signs that are obstructed, non-standard,
damaged or bent.
–


Obsolete or incorrect maps.
Storing the speed setting

In addition to Road signs recognition , the
driver can select the speed displayed as a speed
setting for the speed limiter or cruise control
using the speed limiter or cruise control 'store'
button.
For more information on the Speed
limiter, Cruise control or Adaptive
cruise control, refer to the corresponding
sections.
Steering-mounted controls
1. Speed limiter/cruise control mode selection
2. Memorise the speed setting

159
Driving
6The new speed setting value is displayed on the
instrument panel.
Temporarily exceeding the
programmed speed
► To temporarily exceed the programmed
speed threshold, fully depress the accelerator
pedal.
The speed limiter is deactivated temporarily and
the displayed programmed speed flashes.
If it is exceeded for a prolonged period of time,
an audible warning is triggered.
Simply release the accelerator pedal to return to
below the programmed speed.
When the limit speed is exceeded but this is not
due to action by the driver (in case of a steep
slope, for example), an audible signal triggers
immediately.
Once the speed of the vehicle returns to the
programmed setting, the speed limiter functions
again: the display of the programmed speed
setting becomes fixed again.
Switching off
► Turn the thumbwheel 1 to the "0" position:
the display of information on the speed limiter
disappears.
Malfunction

In the event of a malfunction, dashes are
displayed flashing and then fixed instead of the
speed setting.
Have it checked by a CITROËN dealer or a
qualified workshop.
Cruise control - Specific
recommendations
The cruise control function does not guarantee compliance with the maximum
authorised speed and the safety distance
between vehicles, the driver remains
responsible for their driving.
In the interest of public safety, only use cruise
control if the traffic conditions enable vehicles
to drive at a steady speed and maintain an
adequate safety distance.
Remain vigilant while cruise control is
activated. If you press and hold one of the
speed setting modification buttons, your
vehicle may change speed very abruptly.
When descending a steep hill , the cruise
control system cannot prevent the vehicle
from exceeding the set speed. Brake if
necessary to control the vehicle speed.
On steep climbs or when towing, the set
speed may not be reached or maintained.
Exceeding the programmed speed
setting
You can temporarily exceed the speed
setting by pressing the accelerator pedal (the
programmed speed flashes).
To return to the speed setting, release the
accelerator pedal (when the set speed is
reached again, the displayed speed stops
flashing).
Operating limits
Never use the system in the following
situations:
–

In an urban area with the risk of
pedestrians crossing the road.
–


In heavy traffic.
–


On winding or steep roads.
–


On slippery or flooded roads.
–


In poor weather conditions.
–


In the event of restricted visibility for the
driver

.
–

Driving on a speed circuit.
–


Driving on a rolling road.
–


When using snow chains, non-slip covers
or studded tyres.
Cruise control
For more information, refer to the
General recommendations on the use
of driving and manoeuvring aids and the

170
Driving
This system is particularly suited to fast roads
(speed higher than 43 mph (70 km/h)).
At a first alert level, the driver is warned by the
message "Be vigilant!", accompanied by an
audible signal.
After three first-level alerts, the system triggers
a further alert with the message " Dangerous
driving: take a break", accompanied by a more
pronounced audible signal.
In certain driving conditions (poor road
surface or strong winds), the system may
give alerts independent of the driver's level of
vigilance.
The following situations may interfere with the operation of the system or
prevent it from working:
–

lane markings absent, worn, hidden (snow
,
mud) or multiple (roadworks);
–

close to the vehicle ahead (lane markings
not detected);
–


roads that are narrow
, winding, etc.
Blind spot monitoring
For more information, refer to the
General recommendations on the use
of driving and manoeuvring aids .


This system warns the driver of a potential
danger posed by the presence of another vehicle
(car, lorry, motorcycle) in the vehicle's blind
spots (areas hidden from the driver's field of
vision) using sensors located on the sides of the
bumpers.


A warning lamp appears in the door mirror on the
side in question:
–

fixed
, immediately, when being overtaken;
–

flashing , after a delay of about one second,
when overtaking a vehicle slowly

, and when the
direction indicator is used.
Operation
Sensors fitted in the front and rear bumpers
monitor the blind spots. The alert is given by an orange warning lamp
coming on in the relevant door mirror, as soon as
a vehicle - car, lorry, bicycle - is detected.
The following conditions must be met for this:
–

all vehicles are moving in the same direction
and in adjacent lanes,
–

the speed of your vehicle must be between 7
and 87 mph (12 and 140
km/h),
–
you overtake a vehicle with a speed difference
of less than 6 mph (10
km/h),
–
a vehicle overtakes you with a speed
difference of less than 16 mph (25
km/h),
–
the traffic is flowing normally
,
–
overtaking a vehicle over a certain period of
time where the vehicle being overtaken remains
in the blind spot,
–

you are driving on a straight or slightly curved
road,
–

your vehicle is not towing a trailer
, a caravan,
etc.

171
Driving
6



No alert will be given in the following situations:
– in the presence of non-moving objects (parked
vehicles, safety barriers, street lamps, road
signs, etc.), –

with vehicles moving in the opposite direction,
–

driving on a winding road or sharp bends,
–

when overtaking or being overtaken by a very
long vehicle (lorry
, bus, etc.) which is both in the
rear blind spot and present in the driver’s front
field of vision,
–
when overtaking quickly
,
–
in very heavy traffic: vehicles detected in
front and behind are confused with a lorry or a
stationary object.
Activation/Deactivation
With audio system



► To activate or deactivate the system, press
this button.
The indicator lamp is on when the system is
activated.
With touch screen
The settings are changed via the vehicle configuration menu.
The system is automatically deactivated when towing with a towing device
approved by CITROËN.
Malfunction
Depending on the vehicle’s equipment:
In the event of a fault, this or these warning
lamp(s) flash(es).
or
The warning lamp in this button flashes and a message appears, accompanied by
an audible signal.
Contact a CITROËN dealer or a qualified
workshop.
Parking sensors
For more information, refer to the
General recommendations on the use
of driving and manoeuvring aids .

172
Driving
This system detects and signals the proximity of
obstacles (e.g. pedestrian, vehicle, tree, barrier)
using sensors located in the bumper.
Rear parking sensors
► Engage reverse gear to start the system
(confirmed by an audible signal).
The system is switched off when reverse gear is
disengaged.
Audible assistance

The function signals the presence of obstacles
present within the sensors’ detection zone.
The proximity information is given by an
intermittent audible signal, the frequency of
which increases as the vehicle approaches the
obstacle.
When the distance between the vehicle and
the obstacle becomes less than about thirty
centimetres, the audible signal becomes
continuous.
The sound emitted by the speaker (right or left)
allows you to identify the side on which the
obstacle is located.
Visual assistance



This supplements the audible signal by
displaying bars on the screen that move
progressively nearer to the vehicle (green: more
distant obstacles; yellow: close obstacles; red:
very close obstacles).
When the obstacle is very close, the "Danger"
symbol is displayed on the screen.
Front parking sensors
Supplementing the rear parking sensors, the
front parking sensors are triggered when an
obstacle is detected in front and the speed of the
vehicle is below 6 mph (10 km/h).
Front parking sensor operation is suspended if
the vehicle stops for more than three seconds in
forward gear, if an obstacle is no longer detected
or the vehicle speed exceeds 6
mph (10 km/h).
The sound emitted by the speaker (front or rear) locates the obstacle relative to
the vehicle, in front or behind it.
Deactivation/Activation
With dashboard button



► To deactivate or activate the system, press
this button.
The indicator lamp is on when the system is
deactivated.
Without dashboard button
The settings are changed via the vehicle configuration menu.
The rear parking sensors system will be deactivated automatically if a trailer or
bicycle carrier is connected to a towing device
installed in accordance with the
manufacturer's recommendations.