tow CITROEN JUMPY 2023 Service Manual

174
Driving

You can choose the display mode at any time by
pressing this area.
When the sub-menu is displayed, select one of
the four views:
"Standard view".
"180° view".
"Zoom view".
"AUTO mode".
The function will be deactivated:– If a trailer is attached or a bicycle
carrier is fitted on a towing device (vehicle
fitted with a towing device installed in line with
the manufacturer's recommendations).
–

Above about 6
mph (10 km/h).
–

When the boot is opened.
–


Upon changing out of reverse gear (the
image remains displayed for 7

seconds).
–

By pressing the white arrow in the upper-
left corner of the touch screen.
AUTO mode

This mode is activated by default.
Using sensors in the rear bumper, the automatic
view changes from the rear view (standard) to
the view from above (zoom) as an obstacle is
approached at the level of the red line (less than
30
cm) during a manoeuvre.
Standard view

The area behind the vehicle is displayed on the
screen. The blue lines
1 represent the width of your
vehicle, with the mirrors unfolded; their direction
changes according to the position of the steering
wheel.
The red line 2 represents a distance of 30 cm
from the rear bumper; the two blue lines 3 and 4
represent 1 m and 2 m, respectively.
This view is available with AUTO mode or in the
view selection menu.
Zoom view

The camera records the vehicle's surroundings
during the manoeuvre in order to create a
view from above the rear of the vehicle in its
near surroundings, allowing the vehicle to be
manoeuvred around nearby obstacles.
This view is available with AUTO mode or in the
view selection menu.

191
Practical information
7Snow chains must be fitted only to the
front wheels. They must never be fitted to
"space-saver" type spare wheels.
Observe the legislation in force in your
country relating to the use of snow
chains and maximum authorised speeds.
Only use chains that have been designed for the
type of wheel fitted to your vehicle.
Original tyre size Type of chain 215/65 R16 12
mm link
215/60 R17 KONIG K-SUMMIT VAN K84
225/55 R17
You can also use snow socks.
For more information, contact a CITROËN dealer
or a qualified workshop.
Installation tips
► To fit the snow chains during a journey, stop
the vehicle on a flat surface at the side of the
road.
►

Apply the parking brake and position any
wheel chocks under the wheels to prevent
movement of the vehicle.
►


Fit the snow chains following the instructions
provided by the manufacturer

.
►

Move off gently and drive for a few moments,
without exceeding 31

mph (50 km/h).
►

Stop the vehicle and check that the snow
chains are correctly tightened.
It is strongly recommended that you
practise fitting the snow chains on a level
and dry surface before setting off.
Avoid driving with snow chains on roads that have been cleared of snow to avoid
damaging the vehicle's tyres and the road
surface. If the vehicle is fitted with alloy
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Towing device
Load distribution
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance.
The maximum towable load
must be reduced by 10% per 1,000
metres of
altitude.
Use genuine towing devices and wiring
harnesses approved by CITROËN. We
recommend having them fitted by a CITROËN
dealer or a qualified workshop.
If not fitted by a CITROËN dealer, they must
still be fitted in accordance with the vehicle
manufacturer's instructions.
Certain driving or manoeuvring aid functions
are automatically deactivated while an
approved towing system is in use.
Comply with the maximum authorised
towable weight, as indicated on your
vehicle's registration certificate, on the
manufacturer's label and in the Technical
data section of this guide.
Complying with the maximum authorised
nose weight (towball weight) also includes
the use of accessories (bicycle carriers,
tow boxes, etc.).
Observe the legislation in force in the
country where you are driving.
Electric motor
An electric vehicle may be fitted with a
towing device.
It is therefore possible to tow a trailer or
caravan.
Contact a CITROËN dealer or qualified
workshop for more information and to obtain a
suitable towing device.
Roof bars/Roof rack
As a safety measure and to avoid damaging the roof, it is essential to use
the roof bars and roof racks approved for your
vehicle.
Observe the instructions on fitting and use
contained in the guide supplied with the roof
bars and racks.

193
Practical information
7or in certain moving components - risk of
strangulation and serious injury!
Electric motor
Take care with objects or clothing that
could be caught in the blades of the cooling
fan or in certain moving components - risk of
strangulation and serious injury!
Before carrying out any work under the
bonnet, you must switch off the ignition, check
that the READY indicator lamp is off on the
instrument panel and disconnect the nozzle
from the charging connector if it is connected.
The location of the interior bonnet release lever prevents the bonnet being
opened when the left-hand front door is
closed.
When the engine is hot, handle the
exterior safety catch and the bonnet stay
with care (risk of burns), using the protected
area.
When the bonnet is open, take care not to
damage the safety catch.
Do not open the bonnet under very windy
conditions.
Cooling of the engine when stopped
The engine cooling fan may start after
the engine has been switched off.
Take care with objects or clothing that
could be caught in the blades of the fan!
Opening
► Open the door .

► Pull the release lever 1 , located at the bottom
of the door frame, towards you.
►

T
ilt the safety catch 2 upwards, then raise the
bonnet.
►

Unclip the stay
3 from its housing and place it
in the support slot to hold the bonnet open.
Closing
► Hold the bonnet and pull out the stay from the
support slot.
►

Clip the stay in its housing.
►


Lower the bonnet and release it near the end
of its travel.
►


Pull on the bonnet to check that it is locked
correctly

.
Because of the presence of electrical
equipment under the bonnet, it is strongly
recommended that exposure to water (rain,
washing, etc.) be limited.
Engine compartment
The engine shown here is an example for
illustrative purposes only.
The locations of the following components may
vary:
–

Air filter
.
–

Engine oil dipstick.
–


Engine oil filler cap.
–


Priming pump.

198
Practical information
Brake pads
Brake wear depends on the style of
driving, particularly in the case of vehicles
used in town, over short distances. It may be
necessary to have the condition of the brakes
checked, even between vehicle services.
Unless there is a leak in the circuit, a drop in the
brake fluid level indicates that the brake pads
are worn.
After washing the vehicle, moisture, or in wintry conditions, ice can form on the
brake discs and pads: braking efficiency may
be reduced. Gently dab the brakes to dry and
defrost them.
Brake disc/drum wear
For any information on checking brake
disc/drum wear, contact a CITROËN
dealer or a qualified workshop.
Wheels and tyres
The inflation pressure of all tyres, including the spare wheel, must be
checked on "cold” tyres.
The pressures indicated on the tyre pressure
label are valid for "cold" tyres. If you have driven
for more than 10 minutes or more than 6 miles
(10 kilometres) at over 31 mph (50
km/h), add
0.3 bar (30 kPa) to the values indicated on the
label.
Under-inflation increases energy
consumption. Non-compliant tyre
pressures cause tyres to wear prematurely
and have an adverse effect on the vehicle's
road holding - risk of accident!
Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. Regularly check the condition of the
tyres (tread and sidewalls) and rims as well as
the presence of the valve caps.
When the wear indicators no longer appear set
back from the tread, the depth of the grooves is
less than 1.6 mm; replace the tyres as soon as
possible.
Using different size wheels and tyres from those
specified can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer
reading and have an adverse effect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
Always mark the direction of rotation on the tyres
that will be stored when fitting winter or summer
tyres. Store them in a cool, dry place and away
from direct exposure to the sun's rays.
Winter or 4-seasons tyres can be
identified by this symbol on their
sidewalls.
Shock absorbers
It is not easy for drivers to detect when
shock absorbers are worn. Nevertheless, the shock absorbers have a major impact on
road holding and braking performance.
For your safety and driving comfort, it is
important to have them regularly checked by a
CITROËN dealer or a qualified workshop.
Timing and accessory kits
The timing and accessory kits are used
from the time the engine is started until it
is switched off. It is normal for them to wear over
time.
A
faulty timing or accessory kit can damage
the engine, rendering it unusable. Observe the
recommended replacement frequency, stated in
distance travelled or time elapsed, whichever is
reached first.
AdBlue® (BlueHDi)
To respect the environment and ensure compliance with the Euro 6 standard, without
adversely affecting the performance or fuel
consumption of its Diesel engines, CITROËN
has taken the decision to equip its vehicles with
a system that combines SCR (Selective Catalytic
Reduction) with a Diesel Particle Filter (DPF) for
the treatment of exhaust gases.
SCR system
Using a liquid called AdBlue® that contains
urea, a catalytic converter turns up to 85% of
the nitrogen oxides (NOx) into nitrogen and

200
Practical information
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of
children, in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11°C. Otherwise the
AdBlue
® may be frozen and so cannot be poured
into the tank. Park the vehicle in a warmer area
for a few hours to allow the top-up to be carried
out.
Never pour the AdBlue® into the Diesel
fuel tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after
a breakdown because of a lack of
AdBlue, it is essential to wait around 5
minutes before switching on the ignition,
without opening the driver’s door,
unlocking the vehicle, inserting the key
into the ignition switch, or bringing the
key for the "Keyless Entry and Start"
system into the passenger compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
►

Switch off the ignition and remove the key
from the switch to switch off the engine.
or
►


With Keyless Entry and Start, press the
"

START/STOP" button to switch off the engine.
Accessing the AdBlue® tank

► To access the AdBlue® tank, open the front
left-hand door.
►

T

urn the blue cap a 6
th of a turn
anti-clockwise.
►

Release the cap upwards.
►


With a container of

AdBlue
®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue tank.
►

With an


AdBlue® pump: insert the nozzle and
fill the tank until the nozzle automatically cuts
out.
► After filling, perform the same sequence of
operations in reverse order .
In order not to overfill the AdBlue® tank:
–
Add between 10 and 13 litres using
AdBlue® containers.
–
Stop after the nozzle’ s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
® top-ups of
5

litres or more.
If the AdBlue® tank is completely empty
– which is confirmed by the message
“Top up

AdBlue: Starting impossible ” – it is
essential to add at least 5 litres.
Free-wheeling
In certain situations, it is necessary to put the
vehicle into free-wheeling mode (e.g. towing, on
a rolling road, automatic car wash (Wash mode),
rail or sea transport).
The procedure varies according to the type of
gearbox and parking brake.
Never leave the vehicle unattended with
the vehicle into free-wheeling mode.

206
In the event of a breakdown

► Once the box is fully home in its housing,
push it against the floor carpet then slide latches
A outwards to secure it.
Pull on the box to check that it is secure
in its housing.
Temporary puncture repair kit
Visit this link to view explanatory videos:
http://q-r.to/bagGl9
Made up of a compressor and a sealant
cartridge,
it allows you to carry out a temporary
repair of the tyre so that you can drive to the
nearest garage.
It is designed to repair most punctures located
on the tyre tread.
Access to the kit
This kit is stowed in a tool box.
For more information on the Tool box,
refer to the corresponding section.
List of tools
These tools are specific to the vehicle and may
vary according to the level of equipment. Do not
use them for any other purpose.


1. 12 V compressor.
Contains a sealant cartridge for the
temporary repair of a tyre and can also be
used for adjusting tyre pressures.
2. Towing eye.
For more information on Towing, please
refer to the corresponding section.
Tyre inflation pressures are indicated on this label.
For more information on Identification
markings, particularly this label, refer to the
corresponding section.
Composition of the kit

A. "Repair" or "Inflation" position selector.
B. On I/off O switch.
C. Deflation button.
D. Pressure gauge (in bars and psi).

208
In the event of a breakdown
Do not forget to obtain a new bottle of
sealant, available from a CITROËN dealer or
a qualified workshop.


► Drive immediately for approximately three
miles (five kilometres), at reduced speed
(between 12 and 37
mph (20 and 60 km/h)), to
plug the puncture.
►

Stop to check the repair and measure the
tyre pressure using the kit.
Inflating, adjusting and
checking tyre pressures


► Turn selector A to the "Inflation"
position.
►

Uncoil the white pipe G

fully.
►

Connect the white pipe to the valve on the
repaired tyre.
►


Reconnect the compressor's electric plug to
the vehicle's 12

V socket.
►

Start the vehicle and leave the engine
running.
Go to a CITROËN dealer or a qualified
workshop as soon as possible.
You must tell the technician that the kit has
been used. After inspection, the technician
will advise you on whether the tyre can be
repaired or if it must be replaced.
►

Adjust the tyre pressure using the
compressor (to inflate: set switch

B to position
"I"; to deflate: set switch B to position "O" and
press button C), according to the vehicle's tyre
pressure label located by the driver's door.
A subsequent loss of pressure indicates that the
puncture has not been fully sealed; contact a
CITROËN dealer or a qualified workshop to have
your vehicle repaired.
►

Remove the kit and stow it.
► Drive at reduced speed (50 mph
(80 km/h) max.), limiting the distance
travelled to approximately 125 miles
(200
km).
The compressor can also be used, without injecting sealant, to check and
adjust the tyre pressures.
If after approximately 7 minutes the
required pressure is not reached, this
indicates that the tyre is irreparably damaged;
contact a CITROËN dealer or a qualified
workshop for assistance.
Do not drive more than 125 miles (200
km) with a repaired tyre; see a CITROËN
dealer or a qualified workshop to have the
tyre changed.

209
In the event of a breakdown
8Should the pressure of one or more tyres
be adjusted, it is necessary to reinitialise
the under-inflation detection system.
For more information on Tyre under-inflation
detection, refer to the corresponding section.
Removing the pipe and
cartridge


► Turn the pipe assembly 2 to the left until it
comes into contact with the unit.
►

Disconnect the connector 1

from the cartridge
by turning it a quarter turn anti-clockwise.
►

Pull the pipe assembly 2

out slightly, then
disconnect the connector 3 from the air intake
pipe by turning it a quarter turn anti-clockwise.


► Remove the pipe assembly 2 .
► Hold the compressor up vertically .
►

Unscrew the cartridge 4

from the bottom.
To fit the new cartridge and new pipe, carry out
these operations in reverse order.
Beware of fluid discharge.
The expiry date of the fluid is indicated
on the cartridge.
The sealant cartridge is designed for single
use; it must be replaced even if only partly
used.
After use, do not discard the cartridge in
standard waste, take it to a CITROËN dealer
or an authorised waste disposal site.
Do not forget to obtain a new cartridge,
available from a CITROËN dealer or a
qualified workshop.
Spare wheel
Visit this link to view explanatory videos:
http://q-r.to/bagGl9
Access to the tools
The tools are stowed in a tool box.
For more information on the Tool box,
refer to the corresponding section.
List of tools
1. Wheelbrace.
Used to remove the wheel bolts and raise/
lower the jack.

210
In the event of a breakdown
2.Jack.
Used to raise the vehicle.
3. Wheel bolt cover/wheel trim removal tool.
Depending on the vehicle's equipment, this is
used to remove the wheel bolt covers on alloy
wheels or the wheel trim on steel wheels.
4. Socket for "anti-theft" wheel bolts.
Used to adapt the wheelbrace to the special
"anti-theft" bolts.
5. Towing eye.
For more information on Towing, please
refer to the corresponding section.
These tools are specific to the vehicle and may vary according to the level of
equipment.
Do not use them for any other purpose.
The jack must only be used to change a wheel with a damaged or punctured tyre.
Do not use any jack other than the one
supplied with the vehicle.
If the vehicle does not have its original jack,
contact a CITROËN dealer or a qualified
workshop to obtain the one that was intended
by the manufacturer.
The jack meets European standards, as
defined in the Machinery Directive 2006/42/
CE.
The jack does not require any maintenance.
Accessing the spare wheel
► Access to the spare wheel is from the rear .
► Depending on version, open the side-hinged
doors or the tailgate.
To avoid any unwanted opening of the electric side door(s), deactivate the
Hands-Free Tailgate Access function in the
vehicle configuration menu.
For more information on the Hands-free
sliding side door , refer to the corresponding
section.


► If the vehicle is fitted with a towbar , raise
the rear of the vehicle using the jack (must be
at jacking point B) to allow sufficient space to
remove the spare wheel.
Remove the spare wheel from the
carrier


► Access the carrier bolt, located on the rear
door sill.
►

Slacken the bolt using the wheelbrace (about
14 turns) until the carrier is low enough to allow
the carrier hook to be disengaged.


► Release the carrier from the hook, take the
spare wheel and place it next to the wheel to be
changed.

213
In the event of a breakdown
8► Lower the vehicle again fully.
► Fold jack 2 and remove it.


► If fitted to your vehicle, tighten the anti-theft
bolt using the wheelbrace 1 fitted with the anti-
theft socket
4.
►

T
ighten the other bolts using the
wheelbrace

1
only.
►

Stow the tools in the tool box.
Fitting a steel or "space-saver" type
spare wheel
If the vehicle is fitted with alloy wheels, the
washers A do not make contact with the steel
or "space-saver" type spare wheel. The wheel
is held in place by the conical contact surface
B of each bolt.
After changing a wheel
Stow the punctured wheel in the carrier.
Go promptly to a CITROËN dealer or a
qualified workshop.
Have the punctured tyre examined. After
inspection, the technician will advise you on
whether the tyre can be repaired or if it must
be replaced.
Some driving aid functions should be
disabled, e.g. the Active Safety Brake.
If your vehicle has tyre under-inflation
detection, check the tyre pressures and
reinitialise the system.
For more information on Tyre under-inflation
detection, refer to the corresponding section.
Tyre under-inflation detection
The steel spare wheel does not have a
sensor.
Wheel with wheel trim
When refitting the wheel, refit the wheel
trim, starting by aligning the cutout with the
valve and then pushing the trim into place all
round its edge with the palm of your hand.
Changing a bulb
In some weather conditions (e.g. low
temperature or humidity), misting on the
internal surface of the glass of the headlamps
and rear lamps is normal, and will disappear
after the lamps have been on for a few
minutes.
The headlamps have polycarbonate lenses with a protective coating:
–

Do not clean them with a dry or abrasive
cloth, nor with detergent or solvent
products.
–


Use a sponge and soapy water or a pH
neutral product.
–


When using a high-pressure washer on
persistent marks, do not keep the lance
directed towards the headlamps, lamps or
their edges for too long, so as not to damage
their protective coating and seals.
Changing a bulb must only be done with
the ignition off and after the headlamp /
lamp has been switched off for several
minutes - risk of serious burns!
Do not touch the bulb directly with your
fingers; use a lint-free cloth.
It is essential only to use anti-ultraviolet
(UV) type bulbs, so as not to damage the
headlamp.
Always replace a failed bulb with a new bulb
of the same type and specification. To avoid
lighting imbalance, replace the bulbs in pairs.