check engine CITROEN JUMPY 2023 Owners Manual

3
Contents
Gear shift indicator 144
Automatic gearbox 144
Drive selector (Electric) 147
Driving modes (Electric) 148
Stop & Start 149
Tyre under-inflation detection 150
Driving and manoeuvring aids - General
recommendations
152
Head-up display 153
Memorising speeds 154
Road signs recognition 155
Speed limiter 157
Cruise control - Specific recommendations 159
Cruise control 159
Adaptive cruise control 162
Active Safety Brake with Collision Risk Alert and
Intelligent emergency braking assistance
165
Lane departure warning system 168
Distraction detection 169
Blind spot monitoring 170
Parking sensors 171
Top Rear Vision 173
7Practical informationCompatibility of fuels 177
Refuelling 177
Diesel misfuel prevention 178
Charging system (Electric) 179
Charging the traction battery (Electric) 186
Energy economy mode 190
Snow chains 190
Towing device 191
Roof bars/Roof rack 191
Bonnet 192
Engine compartment 193
Checking levels 194
Checks 196
AdBlue® (BlueHDi) 198
Free-wheeling 200
Advice on care and maintenance 202
8In the event of a breakdownWarning triangle 204
Running out of fuel (Diesel) 204
Tool box 205
Temporary puncture repair kit 206
Spare wheel 209
Changing a bulb 213
Fuses 218
12

V battery

/ Accessory battery 218
Towing the vehicle 222
9Technical dataEngine technical data and towed loads 225
Diesel engines 226
Electric motor 231
Dimensions 233
Identification markings 235
10Bluetooth® audio systemFirst steps 237
Steering mounted controls 238
Menus 238
Radio 239
DAB (Digital Audio Broadcasting) radio 240
Media 241
Telephone 243
Frequently asked questions 246
11MyCitroën PlayFirst steps 249
Steering mounted controls 250
Menus 251
Applications 252
Radio 252
DAB (Digital Audio Broadcasting) radio 254
Media 254
Telephone 256
Settings 259
Frequently asked questions 260
12MyCitroën DriveFirst steps 262
Steering mounted controls 263
Menus 263
Voice commands 265
Navigation 268
Connected navigation 271
Applications 273
Radio 276
DAB (Digital Audio Broadcasting) radio 277
Media 277
Telephone 279
Settings 281
Frequently asked questions 283
13Event data recorders
 ■
Alphabetical index
 ■
Appendix

7
Eco-driving
Eco-driving
Eco-driving refers to a range of everyday
practices that allow the motorist to optimise
the vehicle's energy consumption (fuel and/or
electricity) and CO
2 emissions.
Optimise your use of the gearbox
With a manual gearbox, move off gently and
change up promptly. While accelerating, change
up early.
With an automatic gearbox, favour automatic
mode. Do not depress the accelerator pedal
heavily or suddenly.
The gear shift indicator prompts you to engage
the most suitable gear. Whenever this indication
is displayed on the instrument panel, follow it
straight away.
With an automatic gearbox, this indicator
appears only in manual mode.
Drive smoothly
Maintain a safe distance between vehicles, use
engine braking rather than the brake pedal and
press the accelerator gradually. These practices
help to save on energy consumption, reduce
CO
2 emissions and decrease general traffic
noise.
When the traffic is flowing smoothly, select the
cruise control.
Control the use of electrical equipment
Before moving off, if the passenger compartment
is too warm, ventilate it by opening the windows
and air vents before using the air conditioning.
At speeds above 31
mph (50 km/h), close the
windows and leave the air vents open.
Consider using equipment that can help keep
the temperature in the passenger compartment
down (e.g.
sunroof blind, window blinds).
Unless automatically regulated, switch off the air
conditioning as soon as the desired temperature
has been reached.
Switch off the demisting and defrosting functions,
if they are not managed automatically.
Switch off the heated seat as soon as possible.
Adapt your use of the headlamps and/or
foglamps to the level of visibility, in accordance
with current legislation in the country in which
you are driving.
Avoid running the engine before moving off,
particularly in winter (other than in severe wintry
conditions: temperature below -23°C). The
vehicle will warm up much faster while driving.
As a passenger, avoid connecting your
multimedia devices (e.g.
film, music, video
game) to help reduce the consumption of energy.
Disconnect all portable devices before leaving
the vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle. Place the
heaviest items in the boot as close as possible to
the rear seats. Limit the loads carried in the vehicle and
minimise wind resistance (e.g.
roof bars, roof
rack, bicycle carrier, trailer). Preferably, use a
roof box.
Remove roof bars and roof racks after use.
At the end of winter, remove snow tyres and refit
summer tyres.
Comply with the servicing instructions
Check tyre pressures regularly, with the tyres
cold, referring to the label in the door aperture on
the driver's side.
Carry out this check in particular:
–

before a long journey
.
–

at each change of season.
–


after a long period out of use.
Do not forget the spare wheel and, where
applicable, the tyres on your trailer or caravan.
Have your vehicle serviced regularly (e.g.

engine
oil, oil filter, air filter, passenger compartment
filter, etc.). Observe the schedule of operations in
the manufacturer's service schedule.
With a BlueHDi Diesel engine, if the SCR system
has a fault, your vehicle will emit pollution. Visit
a CITROËN dealer or a qualified workshop
as soon as possible to restore your vehicle's
nitrogen oxide emissions to legal levels.
When filling the fuel tank, do not continue after
the third cut-out of the nozzle, to avoid overflow.
You will only see the fuel consumption of your
new vehicle settle down to a consistent average
after the first 1,900 miles (3,000 kilometres).

14
Dashboard instruments
Fixed, accompanied by the
message "Parking brake
fault".
The electric parking brake is faulty: manual and
automatic functions may not be working.
When stationary, to immobilise the vehicle:
►

Pull the electric parking brake control and
hold it for approximately 7 to 15 seconds, until
the indicator lamp lights up on the instrument
panel.
If this procedure does not work, secure the
vehicle:
►


Park on a level surface.
►


With a manual gearbox, engage a gear
.
►

With an automatic gearbox or drive selector
,
select

P, then place the supplied chock against
one of the wheels.
Then carry out (2).
BrakingFixed.
A minor fault with the braking system has
been detected.
Drive carefully.
Carry out (3).
Collision Risk Alert/Active Safety BrakeFlashing.
The system activates and brakes the
vehicle momentarily to reduce the speed of
collision with the vehicle in front.
For more information, refer to the Driving
section.
Fixed, accompanied by a message and
an audible signal.
The system has a fault.
Carry out (3).
Fixed, accompanied by the display of a
message.
The system has been deactivated via the vehicle
configuration menu.
Dynamic stability control (DSC)/Anti-slip
regulation (ASR)
Flashing.
DSC/ASR system regulation is activated
in the event of a loss of grip or trajectory.
Fixed.
The DSC/ASR system has a fault.
Carry out (3).
Emergency brake malfunction (with
electric parking brake)
Fixed, accompanied by the
message "Parking brake fault".
Emergency braking does not deliver optimal
performance.
If automatic release is not available, use manual
release or carry out (3).
Hill start assistFixed, accompanied by the
message "Anti roll-back system
fault".
The system has a fault.
Carry out (3).
Dynamic stability control (DSC)/Anti-slip
regulation (ASR)
Fixed.
The system is deactivated.
The DSC/ASR system is reactivated
automatically when the vehicle is restarted,
and at speeds above approximately 31 mph
(50

km/h).
At speeds below 31
mph (50 km/h), it can be
reactivated manually.
Under-inflationFixed, accompanied by an audible signal
and a message.
The pressure in one or more tyres is too low.
Check the pressure of the tyres as soon as
possible.
Reinitialise the detection system after adjusting
the pressure.
Under-inflation warning lamp
flashing then fixed and Service
warning lamp fixed.
The tyre pressure monitoring system is faulty.
Under-inflation detection is no longer monitored.
Check the tyre pressures as soon as possible
and carry out (3).
Engine preheating (Diesel)Temporarily on (up to approximately 30 seconds in
severe weather conditions).
When switching on the ignition, if the weather
conditions and the engine temperature make it
necessary.

17
Dashboard instruments
1– an alert message indicates the distance
remaining, as well as the period before the next
service is due or how long it is overdue.
Service spannerOn temporarily when the ignition is
switched on.
Between 620 and 1,860 miles (1,000 and 3,000
km) remain before the next service is due.
Fixed, when the ignition is switched on.
The next service is due in less than 620
miles (1,000 km).
Have your vehicle serviced very soon.
Service spanner flashingFlashing then fixed, when the
ignition is switched on.
(With

BlueHDi Diesel engines, associated with
the Service warning lamp.)
The servicing interval has been exceeded.
Have your vehicle serviced as soon as possible.
Resetting the service indicator
The service indicator must be reset after each
service.
►

Switch the ignition off.



► Press and hold this button.
► Switch on the ignition; the distance recorder
display begins a countdown.
►

Release the button when =0

is displayed; the
spanner disappears.
If you have to disconnect the battery
following this operation, lock the vehicle
and wait at least 5 minutes for the reset to be
registered.
Retrieving the service information
The service information can be accessed at any
time.
►

Press this button.
The service information is displayed for a few
seconds, then disappears.
The distance indicated (in miles or kilometres) is calculated according to the
distance covered and the time elapsed since
the last service.
The alert may be triggered close to a due
date.
Coolant temperature
indicator (Diesel)


With the engine running:
– In zone A, the temperature is correct.
–

In zone
B, the temperature is too high.
The associated warning lamp and the
STOP
warning lamp light up in red on the
instrument panel, accompanied by the display of
a message and an audible signal.
You must stop the vehicle as soon as it is
safe to do so.
Wait a few minutes before switching off the
engine.
After switching off the ignition, carefully open the bonnet and check the coolant
level.
For more information on Checking
levels, refer to the corresponding
section.

18
Dashboard instruments
Checking
After driving for a few minutes, the temperature
and pressure in the cooling system increase.
To top up the level:
►
wait at least one hour for the engine to cool,
►


unscrew the cap by two turns to allow the
pressure to drop,
►


when the pressure has dropped, remove the
cap,
►


top up the level to the "MAX" mark.
For more information on Checking levels

, refer
to the corresponding section.
Be aware of the risk of scalding when
topping up the coolant. Do not fill above
the maximum level (indicated on the
reservoir).
Engine oil level indicator
(Depending on version)
On versions fitted with an electric gauge, the
engine oil level status is displayed on the
instrument panel for a few seconds when the
ignition is switched on, at the same time as the
servicing information.
The level read will only be correct if the vehicle is on level ground and the engine
has been off for more than 30 minutes.
Oil level correct

This is indicated by a message on the instrument
panel.
Low oil level

This is indicated by a message on the instrument
panel.
If a low oil level is confirmed by a check using
the dipstick, the level must be topped up to avoid
damage to the engine.
For more information on Checking levels, refer
to the corresponding section.
Oil gauge malfunction

This is indicated by the display of a message on
the instrument panel.
Contact a CITROËN dealer or a qualified
workshop.
In the event of a malfunction of the
electric gauge, the oil level is no longer
monitored.
If the system is faulty, you must check the
engine oil level using the manual dipstick
located in the engine compartment.
For more information on Checking levels,
refer to the corresponding section.
AdBlue® range indicators
(BlueHDi)
The Diesel BlueHDi engines are equipped with
a system that associates the SCR (Selective
Catalytic Reduction) emissions control system
and the Diesel particle filter (DPF) for the
treatment of exhaust gases. They cannot
function without AdBlue
® fluid.
When the level of AdBlue® falls below the
reserve level (between 1,500 and 0 miles (2,400
and 0

km)), a warning lamp lights up when
the ignition is switched on and an estimate
of the distance that can be travelled before
engine starting is prevented is displayed in the
instrument panel.
The engine starting prevention system required by regulations is activated
automatically once the AdBlue
® tank is empty.
It is then no longer possible to start the
engine until the minimum level of AdBlue
® has
been topped up.

19
Dashboard instruments
1Manual display of driving range
While the driving range is greater than
1,500 miles (2,400 km), it is not displayed
automatically.




► Press this button to temporarily display the
driving range.
W
ith touch screen
You can view the range information in the "Driving/Vehicle" menu.
Actions required related to a lack of AdBlue®
The following warning lamps light up when the
quantity of AdBlue® is below the reserve level:
driving range of 1,500 miles (2,400 km).
Together with the warning lamps, messages
regularly remind you of the need to top up to
avoid engine starting being prevented. Refer to
the Warning and indicator lamps section for
details of the messages displayed.
For more information on AdBlue®
(BlueHDi) and in particular on topping
up, refer to the corresponding section.
With BlueHDi (Euro 6.2/6.3) engines
Warning/ indicator
lamps on Action Remaining
range


Top up. Between 1,500 miles
and 500
miles (2,400
km and 800
km)


Top up as
soon as
possible.Between
500 miles
and 62
miles (800
km and
100
km)


A top-up is
vital, there is
a risk that the
engine will
be prevented
from starting.Between 62
miles and 0
miles (100
km and 0
km)


To be able
to restart the
engine, add at
least 5 litres of
AdBlue
® to the
tank. 0 miles (km)
Malfunction of the SCR emissions
control system
Malfunction detection


If a malfunction is detected,
these warning lamps come
on, accompanied by an
audible signal and the
display of an "
Emissions
control
fault" or "NO START
IN" message.
The alert is triggered while driving when the
fault is detected for the first time, and thereafter
when switching on the ignition for subsequent
journeys, for as long as the cause of the fault
persists.
If the fault is temporary, the alert
disappears during the next journey, after
self-diagnostic checks of the SCR emissions
control system.
Malfunction confirmed during the
permitted driving phase (between 685
miles and 0
miles (1,100 km and 0 km))
If the fault indication is still displayed
permanently after 31 miles (50 km) of driving, the
fault in the SCR system is confirmed.
The AdBlue warning lamp flashes and
a message is displayed (" Emissions
control
fault: starting prevented in X miles
(kms)" or "NO START IN X miles (kms)"),

20
Dashboard instruments
indicating the driving range in miles or
kilometres.
While driving, the message is displayed every 30
seconds. The alert is repeated when switching
on the ignition.
You can continue driving for up to 685 miles
(1,100 km) before the engine starting
prevention system is triggered.
Have it checked by a CITROËN dealer or
a qualified workshop.
Starting prevented
Every time the ignition is switched on, the
message "Emissions control fault: Starting
prevented" or "NO START IN" is displayed.
To restart the engine
Contact a CITROËN dealer or a qualified
workshop.
Power indicator (Electric)

CHARGE
Traction battery charging during deceleration
and braking.
ECO
Moderate energy consumption and optimised
driving range.
POWER
Energy consumption by the drive train during
acceleration.
NEUTRAL
When the ignition is switched on, the vehicle’s
electric drive train neither consumes nor
generates energy; after sweeping over the
indicator, the needle returns to its "neutral"
position: between ECO and CHARGE.
With the ignition off, opening the driver's
door activates the indicator, which moves
to the "neutral" position: between ECO and
CHARGE.
Charge level indicator
(Electric)


The traction battery's actual charge level and
the remaining range are displayed continuously
when the vehicle is started.
With the ignition off, opening the driver's
door activates the indicator.
Associated warning lamps
Two successive alert levels indicate that the
energy available has dropped to a low level:
1st level: Reserve
0 %
100
The state of charge of the traction battery
is low.

49
Ease of use and comfort
3► Turn the knob to obtain the desired level of
lumbar support.
Table position of the driver's
and/or the front passenger
seat backrest


On the front passenger side, this position allows
long objects to be carried.
On the driver's side, this position allows rear
passengers to be helped out of the vehicle (by
the emergency services).
Check that there is no object that could
interfere with the movement of a seat,
both above and below.
►

Place the head restraint in the low position,
and if fitted to your vehicle, raise the armrest and
fold the table fitted to the back of the seat.
We recommend deactivating the front
passenger airbag.


► Pull the control fully up and tip the backrest
forward.
T
o return to the normal position, pull the control
up to release the backrest, then pull the backrest
up to its raised position.
When sharp deceleration occurs, objects
placed on the folded backrest can turn
into projectiles.
Electric front seat
To avoid discharging the battery, carry out these adjustments with the engine
running.
For more information on the Seat belts,
refer to the corresponding section.
Longitudinal

► Push the control forwards or rearwards to
slide the seat.
Before moving the seat backwards,
ensure that there is nothing that might
prevent the full travel of the seat.
There is a risk of trapping or pinching
passengers if present in the rear seats or
jamming the seat if large objects are placed
on the floor behind the seat.
Seat cushion height

► Tilt the control upwards or downwards to
obtain the desired height.

70
Ease of use and comfort

► To connect a 12 V accessory (maximum
power: 120 Watts), lift the cover and plug in a
suitable adapter.
Observe the maximum power rating to
avoid damaging the accessory.
The connection of an electrical device not approved by CITROËN, such as a
USB charger, may adversely affect the
operation of vehicle electrical systems,
causing faults such as poor radio reception or
interference with displays in the screens.
USB socket



The socket can be used to connect a portable
device or a USB memory stick.
The socket reads audio files that are sent to your
audio system to be played through the vehicle's
speakers.
These files can be managed using the steering-
mounted controls or those on the audio system.
The USB socket also allows a smartphone to be connected by
Android Auto
® or CarPlay®, enabling certain
smartphone applications to be used on the touch
screen.
For best results, use a cable made or approved
by the device manufacturer.
These applications can be managed using the
steering-mounted controls or the audio system
controls.
When the USB socket is used, the
portable device charges automatically.
While charging, a message is displayed if the
power drawn by the portable device exceeds
the current supplied by the vehicle.
For more information about how to use this
equipment, refer to the sections describing
the audio and telematics systems.
220 V socket

Depending on version, a 220 V/50 Hz socket
(maximum power: 120 W) is located underneath
the front right-hand seat and therefore
accessible from row 2.
This socket works with the engine running, as
well as in STOP mode of
Stop & Start.


► Lift the cover.
► Check that the indicator lamp is on green.
►

Connect your multimedia or other electrical
device (telephone charger

, laptop computer,
CD-DVD player, bottle warmer, etc.).
In the event of a malfunction, the
green
indicator lamp flashes.
Have it checked by a CITROËN dealer or a
qualified workshop.
Connect only one device to the socket at
a time (do not use an extension lead or
multi-socket) and only connect devices with
Class
II insulation (indicated on the device).
Do not use devices with metallic cases.

78
Ease of use and comfort
When towing a large load on a steep gradient
in high temperatures, switching off the air
conditioning increases the available engine
power, enhancing the towing capacity.
Avoid driving for too long with the ventilation off or with prolonged operation
of interior air recirculation. Risk of misting and
deterioration of the air quality!
If the interior temperature is very high
after the vehicle has stood for a long
time in the sunshine, air the passenger
compartment for a few moments.
Put the air flow control at a setting high
enough to quickly change the air in the
passenger compartment.
Condensation created by the air
conditioning results in a discharge of
water underneath the vehicle. This is perfectly
normal.
Servicing the ventilation and air
conditioning system
►

Ensure that the passenger compartment
filter is in good condition and have the filter
elements replaced regularly

.
We recommend using a composite passenger
compartment filter. Its specific active additive
helps protect against polluting gases and bad
smells.
► To ensure correct operation of the
air conditioning system, have it checked
according to the recommendations in the
Manufacturer’s service schedule.


Contains R134A fluorinated
greenhouse gases
Depending on version and country of sale, the
air conditioning system may contain R134A
fluorinated greenhouse gases. Gas capacity
0.5

kg (+/- 0.025 kg), GWP index 1430 (CO
2 equivalent: 0.715 t).
Stop & Start
The heating and air conditioning systems
only work when the engine is running.
Temporarily deactivate the Stop & Start
system to maintain a comfortable temperature
in the passenger compartment.
For more information on Stop & Start, refer
to the corresponding section.
ECO driving mode
Selecting this mode reduces electrical
energy consumption, but restricts the
performance of the heating and air
conditioning systems, although it does not
deactivate them.
Heating

Manual air conditioning
The air conditioning system only operates with the engine running.


1. Temperature.
2. Air flow.
3. Air distribution.
4. Interior air recirculation.
5. Air conditioning on/off.
Air flow
► Turn the thumbwheel 2 to obtain a
comfortable air flow.
If you set the air flow control to the
minimum position (off), the temperature
in the vehicle will no longer be controlled. A
slight air flow can still be felt however,
resulting from the forward movement of the
vehicle.