service CITROEN JUMPY 2023 Owners Manual

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7
Eco-driving
Eco-driving
Eco-driving refers to a range of everyday
practices that allow the motorist to optimise
the vehicle's energy consumption (fuel and/or
electricity) and CO
2 emissions.
Optimise your use of the gearbox
With a manual gearbox, move off gently and
change up promptly. While accelerating, change
up early.
With an automatic gearbox, favour automatic
mode. Do not depress the accelerator pedal
heavily or suddenly.
The gear shift indicator prompts you to engage
the most suitable gear. Whenever this indication
is displayed on the instrument panel, follow it
straight away.
With an automatic gearbox, this indicator
appears only in manual mode.
Drive smoothly
Maintain a safe distance between vehicles, use
engine braking rather than the brake pedal and
press the accelerator gradually. These practices
help to save on energy consumption, reduce
CO
2 emissions and decrease general traffic
noise.
When the traffic is flowing smoothly, select the
cruise control.
Control the use of electrical equipment
Before moving off, if the passenger compartment
is too warm, ventilate it by opening the windows
and air vents before using the air conditioning.
At speeds above 31
mph (50 km/h), close the
windows and leave the air vents open.
Consider using equipment that can help keep
the temperature in the passenger compartment
down (e.g.
sunroof blind, window blinds).
Unless automatically regulated, switch off the air
conditioning as soon as the desired temperature
has been reached.
Switch off the demisting and defrosting functions,
if they are not managed automatically.
Switch off the heated seat as soon as possible.
Adapt your use of the headlamps and/or
foglamps to the level of visibility, in accordance
with current legislation in the country in which
you are driving.
Avoid running the engine before moving off,
particularly in winter (other than in severe wintry
conditions: temperature below -23°C). The
vehicle will warm up much faster while driving.
As a passenger, avoid connecting your
multimedia devices (e.g.
film, music, video
game) to help reduce the consumption of energy.
Disconnect all portable devices before leaving
the vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle. Place the
heaviest items in the boot as close as possible to
the rear seats. Limit the loads carried in the vehicle and
minimise wind resistance (e.g.
roof bars, roof
rack, bicycle carrier, trailer). Preferably, use a
roof box.
Remove roof bars and roof racks after use.
At the end of winter, remove snow tyres and refit
summer tyres.
Comply with the servicing instructions
Check tyre pressures regularly, with the tyres
cold, referring to the label in the door aperture on
the driver's side.
Carry out this check in particular:
–

before a long journey
.
–

at each change of season.
–


after a long period out of use.
Do not forget the spare wheel and, where
applicable, the tyres on your trailer or caravan.
Have your vehicle serviced regularly (e.g.

engine
oil, oil filter, air filter, passenger compartment
filter, etc.). Observe the schedule of operations in
the manufacturer's service schedule.
With a BlueHDi Diesel engine, if the SCR system
has a fault, your vehicle will emit pollution. Visit
a CITROËN dealer or a qualified workshop
as soon as possible to restore your vehicle's
nitrogen oxide emissions to legal levels.
When filling the fuel tank, do not continue after
the third cut-out of the nozzle, to avoid overflow.
You will only see the fuel consumption of your
new vehicle settle down to a consistent average
after the first 1,900 miles (3,000 kilometres).

10
Dashboard instruments
1.Cruise control or speed limiter settings
Display of speed limit signs
2. Gear shift indicator (Diesel)
Gear with an automatic gearbox (Diesel) or
Drive selector position (Electric)
3. Digital speedometer (mph or km/h) with LCD
and LCD text instrument panel (Diesel)
Display area with matrix instrument panel:
alert or function status message, trip
computer, digital speedometer (mph or km/h),
power flow/vehicle charge state (Electric),
etc.
4. Service indicator, then total distance recorder
(miles or km)
Trip distance recorder (miles or km) (Diesel)
Remaining range/Driving mode selected
(Electric)
Display area with LCD text instrument
panel: alert or function status message, trip
computer, etc.
5. Engine coolant temperature gauge
6. Engine oil level indicator
7. Fuel gauge
Control buttons

With LCD display

With LCD text display

With matrix display

With matrix display (Electric)

A.
Resetting the service indicator.
Temporary reminder of servicing information.
Reminder of driving range with the AdBlue
®
system.
Depending on version: go back up a level or
cancel the current operation.
B. General lighting dimmer.
Depending on version: browse a menu or list,
or change a value.
C. Resetting the trip distance recorder.
Depending on version: enter the configuration
menu (long press), confirm a choice (short
press).
D.Reminder of servicing information or driving
range with the SCR system and the
AdBlue®.
Resetting the selected function (service
indicator or trip distance recorder).
Depending on version: enter the configuration
menu (long press), confirm a choice (short
press).
With the touch screen, it is also possible
to adjust the lighting dimmer.
Rev counter

Rev counter (x 1000 rpm).
Power indicator (Electric)

Power indicator CHARGE, ECO, POWER or
NEUTRAL.
For more information on the Indicators ,
please refer to the corresponding
section.

12
Dashboard instruments
Seat belts not fastened/unfastenedFixed or flashing, accompanied by
an increasing audible signal.
A seat belt has not been fastened or has been
unfastened (depending on version).
Door openFixed, associated with a message
indicating which access is open.
An audible signal supplements the alert if the
speed is higher than 6 mph (10
km/h).
A door, the boot, the tailgate or the opening rear
screen is still open (depending on version).
Close whichever access is open.
If your vehicle is equipped with a right-hand side-
hinged door, this warning lamp will not indicate
that it is open.
Electric parking brakeFixed.
The electric parking brake is applied.
Flashing.
Application/release is faulty.
Carry out (1): park on flat ground (on a level
surface).
With a manual gearbox, engage a gear.
With an automatic gearbox or drive selector,
select mode
P.
Switch off the ignition and carry out (2).
Manual parking brakeFixed.
The parking brake is applied or not
properly released.
BrakingFixed.
The brake fluid level in the braking circuit
has dropped significantly.
Carry out (1), then top up with fluid that complies
with the manufacturer's recommendations. If the
problem persists, carry out (2).
Fixed.
The electronic brake force
distribution

(EBFD) system is faulty.
Carry out (1) and then (2).
Orange warning/indicator lamps
Service
Temporarily on, accompanied by the display of a message.
One or more minor faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed on the instrument panel.
You may be able to deal with some faults
yourself, such as changing the battery in the
remote control.
For other faults, such as with the tyre under-
inflation detection system, carry out (3).
Fixed, accompanied by the display of a
message.
One or more major faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed on the instrument panel, then carry
out (3).
Fixed, accompanied by the message
"Parking brake fault".
Automatic release of the electric parking brake is
unavailable.
Carry out (2).
Service warning lamp fixed and
service spanner flashing then
fixed.
The servicing interval has been exceeded.
The vehicle must be serviced as soon as
possible.
Only with BlueHDi Diesel engines.
Anti-lock braking system (ABS)Fixed.
The anti-lock braking system has a fault.
The vehicle retains conventional braking.
Drive carefully at moderate speed, then carry
out (3).
AdBlue® (Euro 6.2/6.3)On for around 30 seconds when starting
the vehicle, accompanied by a message
indicating the driving range.
The driving range is between 1,500 and 500
miles (2,400 and 800
km).
Top up the AdBlue
®.Fixed, on switching on the ignition,
accompanied by an audible signal and a
message indicating the driving range.
The driving range is between 500 and 62 miles
(800 and 100
km).
Promptly top up the AdBlue
®, or carry out (3).

13
Dashboard instruments
1Flashing, accompanied by an audible
signal and a message indicating the
driving range.
The driving range is less than 62 miles (100
km).
You must top up the AdBlue
® to avoid engine
starting being prevented , or carry out
(3).
Flashing, accompanied by an audible
signal and a message indicating that
starting is prevented.
The AdBlue
® tank is empty: the legally required
engine immobiliser system prevents the engine
from starting.
To restart the engine, top up the AdBlue
® or carry
out (2).
It is essential to add at least 5 litres of AdBlue
®
to the tank.
SCR emissions control system (BlueHDi)Fixed when the ignition is
switched on, accompanied
by an audible signal and a message.
A malfunction of the SCR emissions control
system has been detected.
This alert disappears once the exhaust
emissions return to normal levels.
Flashing AdBlue® warning
lamp on switching on the
ignition, with the Service and Engine self-
diagnostics warning lamps on fixed,
accompanied by an audible signal and a
message indicating the driving range.
Depending on the message displayed, it is
possible to drive for up to 685 miles (1,100
km)
before the engine immobiliser is triggered. Carry out (3) without delay, to
avoid starting
being prevented.
Flashing AdBlue® warning
lamp on switching on the
ignition, with the Service and Engine self-
diagnostics warning lamps on fixed,
accompanied by an audible signal and a
message indicating that starting is prevented.
The engine immobiliser prevents the engine from
restarting (the permitted driving limit has been
exceeded after confirmation of a malfunction of
the emissions control system).
To start the engine, carry out (2).
Engine self-diagnosis systemFlashing.
The engine management system has a
fault.
There is a risk that the catalytic converter will be
destroyed.
Carry out (2) without fail .
Fixed.
The emission control system has a fault.
The warning lamp should go off when the engine
is started.
Carry out (3) quickly.
Fixed.
A minor engine fault has been
detected.
Carry out (3).
Fixed.
A major engine fault has been
detected.
Carry out (1) and then (2).
Automatic functions deactivated (electric
parking brake)
Fixed.
The "automatic application" (on switching
off the engine) and "automatic release" (on
acceleration) functions are deactivated.
If automatic application/release is no longer
possible:
►

Start the engine.
►


Use the control to apply the electric parking
brake.
►


T

ake your foot fully off the brake pedal.
►

Hold the control pressed in the release
direction for between 10 and 15 seconds.
►


Release the control.
►


Depress and hold the brake pedal.
►


Pull the control in the application direction for
2


seconds.
►

Release the control and the brake pedal.
Malfunction (with electric parking brake)Fixed, accompanied by the
message "Parking brake fault".
The vehicle cannot be immobilised with the
engine running.
If manual application and release commands are
not working, the electric parking brake control is
faulty.
The automatic functions must be used at all
times and are automatically reactivated in the
event of a fault with the control.
Carry out (2).

14
Dashboard instruments
Fixed, accompanied by the
message "Parking brake
fault".
The electric parking brake is faulty: manual and
automatic functions may not be working.
When stationary, to immobilise the vehicle:
►

Pull the electric parking brake control and
hold it for approximately 7 to 15 seconds, until
the indicator lamp lights up on the instrument
panel.
If this procedure does not work, secure the
vehicle:
►


Park on a level surface.
►


With a manual gearbox, engage a gear
.
►

With an automatic gearbox or drive selector
,
select

P, then place the supplied chock against
one of the wheels.
Then carry out (2).
BrakingFixed.
A minor fault with the braking system has
been detected.
Drive carefully.
Carry out (3).
Collision Risk Alert/Active Safety BrakeFlashing.
The system activates and brakes the
vehicle momentarily to reduce the speed of
collision with the vehicle in front.
For more information, refer to the Driving
section.
Fixed, accompanied by a message and
an audible signal.
The system has a fault.
Carry out (3).
Fixed, accompanied by the display of a
message.
The system has been deactivated via the vehicle
configuration menu.
Dynamic stability control (DSC)/Anti-slip
regulation (ASR)
Flashing.
DSC/ASR system regulation is activated
in the event of a loss of grip or trajectory.
Fixed.
The DSC/ASR system has a fault.
Carry out (3).
Emergency brake malfunction (with
electric parking brake)
Fixed, accompanied by the
message "Parking brake fault".
Emergency braking does not deliver optimal
performance.
If automatic release is not available, use manual
release or carry out (3).
Hill start assistFixed, accompanied by the
message "Anti roll-back system
fault".
The system has a fault.
Carry out (3).
Dynamic stability control (DSC)/Anti-slip
regulation (ASR)
Fixed.
The system is deactivated.
The DSC/ASR system is reactivated
automatically when the vehicle is restarted,
and at speeds above approximately 31 mph
(50

km/h).
At speeds below 31
mph (50 km/h), it can be
reactivated manually.
Under-inflationFixed, accompanied by an audible signal
and a message.
The pressure in one or more tyres is too low.
Check the pressure of the tyres as soon as
possible.
Reinitialise the detection system after adjusting
the pressure.
Under-inflation warning lamp
flashing then fixed and Service
warning lamp fixed.
The tyre pressure monitoring system is faulty.
Under-inflation detection is no longer monitored.
Check the tyre pressures as soon as possible
and carry out (3).
Engine preheating (Diesel)Temporarily on (up to approximately 30 seconds in
severe weather conditions).
When switching on the ignition, if the weather
conditions and the engine temperature make it
necessary.

16
Dashboard instruments
With the automatic gearbox or the drive selector,
it may be necessary to depress the brake pedal
to unlock the gearbox from mode N.
Foot on the clutchFixed.
Stop & Start: the change to START mode
is rejected because the clutch pedal is not fully
depressed.
Fully depress the clutch pedal.
Green warning/indicator lamps
Automatic wiping
Fixed.
Automatic windscreen wiping is activated.
Automatic headlamp dippingFixed.
The function has been activated
via the vehicle’s configuration menu.
The lighting control stalk is in the "AUTO"
position.
For more information, refer to the Lighting and
visibility section.
Stop & StartFixed.
When the vehicle stops, the Stop & Start
system puts the engine into STOP mode.
Flashing temporarily.
STOP mode is momentarily unavailable
or START mode is automatically triggered.
For more information, refer to the Driving
section.
Vehicle ready to drive (Electric)Fixed, accompanied by an audible signal
when it comes on.
The vehicle is ready to drive and the thermal
comfort systems are available.
The indicator lamp goes out upon reaching a
speed of approximately 3 mph (5
km/h) and
lights up again when the vehicle stops moving.
The lamp will go out when you switch off the
motor and exit the vehicle.
Blind spot monitoringFixed.
The function has been activated.
Lane departure warning systemFlashing, accompanied by an audible
signal.
A lane marking has been crossed on the left or
right.
Turn the steering wheel in the opposite direction
to return to the correct trajectory.
For more information, refer to the Driving
section.
Fixed, accompanied by an onscreen
message.
The system has a fault.
Stay alert and drive carefully, then carry out (3).
Direction indicatorsFlashing with audible signal.
The direction indicators are on.
SidelampsFixed.
The lamps are on.
Dipped beam headlampsFixed.
The lamps are on.
Front foglampsFixed.
The front foglamps are on.
Blue warning/indicator lamps
Main beam headlamps
Fixed.
The lamps are on.
Black/white warning lamps
Foot on the brake
Fixed.
Insufficient or no pressure on the brake
pedal.
With an automatic gearbox, with the engine
running, before releasing the parking brake, to
move out of position P.
Indicators
Service indicator
The service indicator is displayed on the
instrument panel. Depending on the vehicle
version:
–

the distance recorder display line indicates
the distance remaining before the next service
is due, or the distance travelled since it was due
preceded by the sign “-”.

17
Dashboard instruments
1– an alert message indicates the distance
remaining, as well as the period before the next
service is due or how long it is overdue.
Service spannerOn temporarily when the ignition is
switched on.
Between 620 and 1,860 miles (1,000 and 3,000
km) remain before the next service is due.
Fixed, when the ignition is switched on.
The next service is due in less than 620
miles (1,000 km).
Have your vehicle serviced very soon.
Service spanner flashingFlashing then fixed, when the
ignition is switched on.
(With

BlueHDi Diesel engines, associated with
the Service warning lamp.)
The servicing interval has been exceeded.
Have your vehicle serviced as soon as possible.
Resetting the service indicator
The service indicator must be reset after each
service.
►

Switch the ignition off.



► Press and hold this button.
► Switch on the ignition; the distance recorder
display begins a countdown.
►

Release the button when =0

is displayed; the
spanner disappears.
If you have to disconnect the battery
following this operation, lock the vehicle
and wait at least 5 minutes for the reset to be
registered.
Retrieving the service information
The service information can be accessed at any
time.
►

Press this button.
The service information is displayed for a few
seconds, then disappears.
The distance indicated (in miles or kilometres) is calculated according to the
distance covered and the time elapsed since
the last service.
The alert may be triggered close to a due
date.
Coolant temperature
indicator (Diesel)


With the engine running:
– In zone A, the temperature is correct.
–

In zone
B, the temperature is too high.
The associated warning lamp and the
STOP
warning lamp light up in red on the
instrument panel, accompanied by the display of
a message and an audible signal.
You must stop the vehicle as soon as it is
safe to do so.
Wait a few minutes before switching off the
engine.
After switching off the ignition, carefully open the bonnet and check the coolant
level.
For more information on Checking
levels, refer to the corresponding
section.

24
Dashboard instruments
Contact a CITROËN dealer or a qualified
workshop.
Current consumption
(mpg or l/100 km or km/l)
(miles/kWh or kWh/100 km or km/kWh) (Electric)
/Calculated during the last few
seconds.
This function is only displayed at speeds above
19 mph (30

km/h) (Diesel).
Average consumption
(mpg or l/100 km or km/l)
(miles/kWh or kWh/100 km or km/kWh) (Electric)
/Calculated since the last trip
computer reset.
Average speed
(mph or km/h)Calculated since the last trip computer
reset.
Distance travelled
(miles or km)Calculated since the last trip computer
reset.
Stop & Start time counter
(minutes/seconds or hours/minutes)
If your vehicle is fitted with the Stop & Start
function, a time counter calculates the time spent
in STOP mode during a journey.
The time counter is reset each time the ignition is
switched on.
Touch screen
This system gives access to the following elements:
–

Permanent display of the time and outside
temperature (a blue warning lamp appears if
there is a risk of ice).
–


V
ehicle functions and equipment setting
menus.
–

Audio system and telephone controls and
display of related information.
–


Display of visual manoeuvring aid functions
–


Internet services and display of
related
information.
–

Navigation system controls and
display

of related information (depending on
version).
For safety reasons, always stop the
vehicle before performing operations
that require sustained attention.
Some functions are not accessible while
driving.
Recommendations
This screen uses capacitive sensing technology.
– Do not use pointed objects on the touch
screen.
–

Do not touch the touch screen with wet hands.
– Use a soft, clean cloth to clean the touch
screen.
Principles
► Use the buttons on each side of the touch
screen to access the menus, then press the
buttons that appear on the touch screen.
Some menus may display across two pages:
press the "
OPTIONS" button to access the
second page.
After a few moments with no action on the second page, the first page is
displayed automatically.
To deactivate/activate a function, select " OFF"
or "ON".
Configuring a function
Access to additional information on the function
Confirm
Return to the previous page or confirm
Menus

25
Dashboard instruments
1Press the touch screen with three fingers
to show all of the menu buttons.
For more information about the menus,
refer to the sections describing the audio
and telematics systems.
Radio/Media
Navigation (Depending on equipment)
Driving or Vehicle (Depending on
equipment)
Activation, deactivation and settings for certain
functions.
The functions are organised in 2 tabs: " Driving
functions" and "Vehicle settings".
Telephone
Applications
Display of available connected services.
Energy
Access the specific Electric functions
(energy flow, consumption statistics, deferred
charge) organised in the corresponding 3 tabs.
or
Settings
Main settings for the audio system and
touch

screen.
Audio system on/off Volume adjustment/mute
Upper bar
Certain information is displayed permanently in
the upper bar of the touch screen:
–

T
ime and outside temperature (a blue warning
lamp appears if there is a risk of ice).
–

Reminder of information from the
RadioMedia

and Telephone menus and
navigation instructions (depending on
equipment).
–

Notifications.
– Access to the Settings.
Energy menu (Electric)
This menu is only available with MyCitroën
Drive.
Depending on version, this is accessible either:
– directly, by pressing the button near the
touch screen.
– via the Applications menu.
Flow
The page displays a real-time representation of
the electric drive train’s operation.


1.Active driving mode
2. Electric motor
3. Estimated traction battery charge level
4. Energy flows
The energy flows have a specific colour for each
type of driving:
A. Blue: energy consumption
B. Green: energy recovery
Statistics
This page shows electrical energy consumption
statistics.


– Blue bar chart: directly consumed energy
supplied by the traction battery .
–

Green bar chart: energy recovered during
deceleration and braking, used to recharge the
battery

.