service CITROEN JUMPY 2023 User Guide

29
Access
2

► Keep this button 1 pulled while removing
key 2 from the housing.
If the alarm is activated, the audible
signal triggered on opening a door with
the key (integral with the remote control) will
stop when the ignition is switched on.
Once the built-in key is ejected, always
keep it with you to be able to carry out
the corresponding back-up procedures.
"Keyless Entry and Start" on your
person


It allows the unlocking, locking and starting of the
vehicle while carrying the remote control on your
person in recognition zone " A".
In the ignition on (accessories) position,
with the "START/STOP" button, the
hands-free function is deactivated and it is
impossible to open the doors.
For more information on Starting/switching
off the engine,
Keyless Entry and Start and
in particular the "ignition on" position, refer to
the corresponding section.
Locating the vehicle
This function helps you to spot your vehicle from
a distance, with the vehicle locked:
–

The direction indicators flash for approximately
10 seconds.
–


The courtesy lamps come on.
► Press this button.
Remote operation of lighting
If fitted to the vehicle.A short press on this button switches on
the lighting remotely (lighting of
sidelamps, dipped beam headlamps and number
plate lamps).
A second press on the button before the end of
the timed period cancels the remote lighting.
Advice
Remote control
The remote control is a sensitive, high-
frequency device; avoid handling it in your
pocket, due to the risk of unintentionally
unlocking the vehicle.
Avoid pressing the remote control buttons
while out of range of the vehicle, due to
the risk of rendering the remote control
inoperative. It would then be necessary to
reset it.
The remote control does not work
when the
key is in the ignition switch, even when the
ignition is switched off.
Anti-theft protection
Do not modify the electronic vehicle
immobiliser, as this might result in
malfunctions.
For vehicles with a key ignition switch,
remember to remove the key and turn the
steering wheel to engage the steering lock.
Locking the vehicle
Driving with the doors locked could make
it more difficult for the emergency services
to enter the passenger compartment in an
emergency.
As a safety precaution, remove the key from
the ignition or take the electronic key with you
when leaving the vehicle, even for a short
time.

33
Access
2Locking
With the key
► To lock the vehicle fully, turn the key in the
front left-hand door lock towards the rear of the
vehicle.
If your vehicle has an alarm, it will not be
activated.
With the remote control
► To lock the vehicle completely, press
this button.
With Keyless Entry and
Start on your person
To lock the vehicle, the remote control must be in
recognition zone A.


► To lock the vehicle, press the markings on
one of the door handles (front door(s), manual
sliding side door(s) or left-hand side-hinged
door).
With electric sliding side door(s)
► With the Keyless Entry and Start on your
person, to lock the vehicle fully , press the
markings on one of the front
door handles.
With tailgate

► With the Keyless Entry and Start on your
person, press the tailgate locking control to lock
the vehicle.
Depending on version, keeping
the locking controls depressed
closes the windows. If the control is released,
the window stops in its current position.
Ensure that no person or object might
prevent the windows from closing
properly.
Pay particular attention to children when
operating windows.
If the vehicle is not fitted with an alarm,
locking is signalled by fixed lighting of the
direction indicators for approximately two
seconds.
Depending on version, the door mirrors fold at
the same time.
Driving with the doors locked could make
it more difficult for the emergency
services to enter the passenger compartment
in an emergency.
As a safety measure, never leave the vehicle
without taking the remote control with you,
even for a short time.
Deadlocking
Deadlocking deactivates the exterior and
interior door controls, as well as the
central locking button on the dashboard.
The horn remains operational.
You must therefore never leave anyone inside
the vehicle when it is deadlocked.
With the key
► To deadlock the vehicle, turn the key in the
front left-hand door lock towards the rear of the
vehicle.
►

Then,
within five seconds , turn the key
towards the rear again.
With the remote control
► To deadlock the vehicle, press this
button.
►

Then
within five seconds after locking ,
press this button again.
Depending on version, the electric door
mirrors fold at the same time.

37
Access
2Central locking



Manual
► Press this button to lock/unlock the vehicle
(doors, tailgate or side-hinged doors) from inside
the passenger compartment.
The indicator lamp comes on to confirm the
central locking of the vehicle.
Central locking does not take place if any
of the doors are open.
When locking/deadlocking from the
outside
When the vehicle is locked or deadlocked
from the outside, the indicator lamp flashes
and the button is deactivated.
►

After normal locking, pull one of the
interior door controls to unlock the vehicle.
►


After deadlocking, you must use the
remote control, the "Keyless Entry and
Start" system or the built-in key to unlock the
vehicle.
Driving with the doors locked makes
access for the emergency services more
difficult
in an emergency.


When transporting an oversized load
(tailgate or side-hinged doors open),
press the button to lock only the cab doors.


When transporting an oversized load
(tailgate or side-hinged doors open),
press the button to lock only the front and rear
doors (sliding side door).
When locking from inside, the door
mirrors do not fold.
Central locking from the inside does not
operate if one of the doors is open (indicated
by a mechanical noise coming from the
locks).
When the tailgate or side-hinged doors are
open, only the other doors are locked (the
button does not light up).
Automatic (anti-intrusion security)
The doors and the tailgate or the side-hinged
doors can lock automatically while driving (speed
above 6 mph (10
km/h)).
To deactivate/reactivate this function (activated
by default):
►

Press the button until an audible signal is
heard and/or a message appears on the screen.
Locking/unlocking the
loading area






This button is unavailable if the vehicle has been locked or deadlocked from
outside (using the key, remote control or
Keyless Entry and Start, depending on
equipment) or if any of the doors are still
open.

38
Access
Automatic
The loading area is always locked when driving.
To deactivate this automatic locking, go to a CITROËN dealer or a qualified
workshop.
Manual
► With complete unlocking activated,
press this button to lock (indicator lamp
comes on)/unlock (indicator lamp goes off) the
vehicle
.
►

With selective unlocking activated, press this
button to lock (indicator lamp comes on)/unlock
(indicator lamp goes off) the loading area

.
Driving with the doors locked could make
it more difficult for the emergency
services to enter the vehicle in an emergency.
The indicator lamp goes off when unlocking one or more doors of the
loading area.
With the ignition off and the vehicle fully
locked, the indicator lamp goes off for energy
economy reasons.
Electric sliding side
door(s)
The exterior and interior door handles and the interior buttons allow the electrically powered
movement of the door to be started.
Opening and closing of the doors is
accompanied by an audible signal.
Opening
With the exterior or interior handle

► With the door unlocked, pull and release the
handle to start opening the door . Pull the handle
again to reverse the direction of the door's
movement.
With the remote control

► With the door un locked, press and
hold this button until the corresponding
sliding side door has opened.
►

Press this button again to reverse the
direction of the door's movement.
The remote control buttons are not active with the ignition switched on.
With the button(s) on the door pillar



With the button(s) at the front



► With total unlocking activated and the child
lock deactivated, to unlock the vehicle and start

43
Access
2Malfunction
An audible signal repeated three times while
using the function indicates a fault with the
system.
Have it checked by a CITROËN dealer or a
qualified workshop.
If the "Hands-free tailgate access
self-locking" option is selected in the
vehicle menu and after closing the door,
check that the vehicle is properly locked.
Locking will not take place:
–

if the ignition is on,
–


if one of the doors or the tailgate is open,
–


if a "Keyless Entry and Start" remote
control is inside the vehicle.
If a number of gestures with your foot have
no effect, wait a few seconds before starting
again.
The system is automatically deactivated in
heavy rain or with accumulations of snow

.
If it does not work, make sure that the
remote control is not exposed to a source of
electromagnetic interference (smartphone,
etc.).
Operation may be affected if using a
prosthetic leg.
This system may not work correctly if your
vehicle is fitted with a towbar.
The side door may open or close without warning if:
–

Y

our vehicle is fitted with a towbar.
– A trailer is coupled or decoupled.
– A bicycle carrier is installed or removed.
–

Bicycles are loaded on to or unloaded from
the bicycle carrier

.
–

Something is deposited or lifted behind the
vehicle.
–


An animal approaches the bumper
,
–

The vehicle is washed.
–


The vehicle is being serviced.
–


A
wheel is changed.
To avoid any sudden operation, keep the key
away from the detection zone (also from the
boot’s interior sides) or deactivate the function
in the vehicle configuration menu.
Ensure that no person or object might
prevent the correct opening or closing of
the doors.
Be aware of children when operating the
doors.
Side-hinged rear doors

► After first opening the left-hand door , pull the
lever A towards you to open the right-hand door.
Closing
► First close the right-hand door , then the left-
hand door.
If the left-hand door is closed first, a
buffer stop located on the edge of the
right-hand door prevents it closing.
If the left-hand side-hinged door is not properly
closed, the "door open " warning lamp
lights up

45
Access
2indicator lamps and in particular the door open
warning, refer to the corresponding section.
The tailgate and rear screen cannot both be open at the same time, to avoid
damaging them.
Alarm
(Depending on version)



System which protects and provides a deterrent
against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a
door, the boot or the bonnet, for example.
Interior volumetric monitoring
The system only checks for any
variation in volume in the cab.
The alarm is triggered if anyone
breaks a window or enters the
vehicle’s cab; however it is not
triggered if someone enters the
loading area.
The system checks for any
variation in volume in the
passenger compartment.
The alarm is triggered if anyone
breaks a window, enters the
passenger compartment or
moves inside the vehicle.
Self-protection function
The system checks whether any of its
components are out of service.
The alarm is triggered if the battery, the central
control or the siren wiring is put out of service or
damaged.
Work on the alarm system
Contact a CITROËN dealer or a qualified
workshop.
If your vehicle is fitted with Additional
Heating / Ventilation, volumetric
monitoring is not compatible with this system.
For more information on Additional Heating
/ Ventilation , refer to the corresponding
section.
Locking the vehicle with full
alarm system
Activation
► Switch off the ignition and exit the vehicle.
► Lock or deadlock the vehicle using the
remote control or with the Keyless Entry and
Start system.
When the monitoring system is active, the red
indicator lamp in the button flashes once per
second and the direction indicators come on for
about 2 seconds.
The exterior perimeter monitoring is activated
after 5 seconds and the interior volumetric
monitoring after 45 seconds.
If an opening (door, tailgate/side-hinged
doors or bonnet) is not properly closed,
the vehicle is not locked, but the exterior
perimeter monitoring will be activated after 45
seconds, at the same time as the interior
volumetric monitoring.

49
Ease of use and comfort
3► Turn the knob to obtain the desired level of
lumbar support.
Table position of the driver's
and/or the front passenger
seat backrest


On the front passenger side, this position allows
long objects to be carried.
On the driver's side, this position allows rear
passengers to be helped out of the vehicle (by
the emergency services).
Check that there is no object that could
interfere with the movement of a seat,
both above and below.
►

Place the head restraint in the low position,
and if fitted to your vehicle, raise the armrest and
fold the table fitted to the back of the seat.
We recommend deactivating the front
passenger airbag.


► Pull the control fully up and tip the backrest
forward.
T
o return to the normal position, pull the control
up to release the backrest, then pull the backrest
up to its raised position.
When sharp deceleration occurs, objects
placed on the folded backrest can turn
into projectiles.
Electric front seat
To avoid discharging the battery, carry out these adjustments with the engine
running.
For more information on the Seat belts,
refer to the corresponding section.
Longitudinal

► Push the control forwards or rearwards to
slide the seat.
Before moving the seat backwards,
ensure that there is nothing that might
prevent the full travel of the seat.
There is a risk of trapping or pinching
passengers if present in the rear seats or
jamming the seat if large objects are placed
on the floor behind the seat.
Seat cushion height

► Tilt the control upwards or downwards to
obtain the desired height.

78
Ease of use and comfort
When towing a large load on a steep gradient
in high temperatures, switching off the air
conditioning increases the available engine
power, enhancing the towing capacity.
Avoid driving for too long with the ventilation off or with prolonged operation
of interior air recirculation. Risk of misting and
deterioration of the air quality!
If the interior temperature is very high
after the vehicle has stood for a long
time in the sunshine, air the passenger
compartment for a few moments.
Put the air flow control at a setting high
enough to quickly change the air in the
passenger compartment.
Condensation created by the air
conditioning results in a discharge of
water underneath the vehicle. This is perfectly
normal.
Servicing the ventilation and air
conditioning system
►

Ensure that the passenger compartment
filter is in good condition and have the filter
elements replaced regularly

.
We recommend using a composite passenger
compartment filter. Its specific active additive
helps protect against polluting gases and bad
smells.
► To ensure correct operation of the
air conditioning system, have it checked
according to the recommendations in the
Manufacturer’s service schedule.


Contains R134A fluorinated
greenhouse gases
Depending on version and country of sale, the
air conditioning system may contain R134A
fluorinated greenhouse gases. Gas capacity
0.5

kg (+/- 0.025 kg), GWP index 1430 (CO
2 equivalent: 0.715 t).
Stop & Start
The heating and air conditioning systems
only work when the engine is running.
Temporarily deactivate the Stop & Start
system to maintain a comfortable temperature
in the passenger compartment.
For more information on Stop & Start, refer
to the corresponding section.
ECO driving mode
Selecting this mode reduces electrical
energy consumption, but restricts the
performance of the heating and air
conditioning systems, although it does not
deactivate them.
Heating

Manual air conditioning
The air conditioning system only operates with the engine running.


1. Temperature.
2. Air flow.
3. Air distribution.
4. Interior air recirculation.
5. Air conditioning on/off.
Air flow
► Turn the thumbwheel 2 to obtain a
comfortable air flow.
If you set the air flow control to the
minimum position (off), the temperature
in the vehicle will no longer be controlled. A
slight air flow can still be felt however,
resulting from the forward movement of the
vehicle.

96
Safety
General safety
recommendations
Do not remove the labels attached in
different places on your vehicle. They
include safety warnings as well as
identification information for the vehicle.
For all work on your vehicle, use a
qualified workshop that has the technical
information, skills and equipment required, all
of which a CITROËN dealer is able to
provide.
Depending on country regulations,
certain safety equipment may be
mandatory: high visibility safety vests,
warning triangles, breathalysers, spare bulbs,
spare fuses, fire extinguisher, first aid kit, mud
flaps at the rear of the vehicle, etc.
Installing electrical accessories:
– The fitting of electrical equipment or
accessories not approved by CITROËN may
cause excessive current consumption and
faults and failures with the electrical system
of your vehicle. Contact a CITROËN dealer
for information on the range of approved
accessories.
–

As a safety measure, access to the
diagnostic socket, used for the vehicle's
electronic systems, is reserved strictly for
CITROËN dealers or qualified workshops,
equipped with the special tools required (risk
of malfunctions of the vehicle's electronic
systems that could cause breakdowns or
serious accidents). The Manufacturer cannot
be held responsible if this advice is not
followed.
–

Any modification or adaptation not intended
or authorised by CITROËN or carried out
without meeting the technical requirements
defined by the Manufacturer will result in the
suspension of the commercial warranty

.
Installation of accessory radio
communication transmitters
Before installing a radio communication
transmitter with an external aerial, you must
without fail contact a CITROËN dealer for
the specification of transmitters which can
be fitted (frequency, maximum power, aerial
position, specific installation requirements),
in line with the Vehicle Electromagnetic
Compatibility Directive (2004/104/EC).
Declarations of conformity for radio
equipment
The relevant certificates are available on the
brand website:
http://service.citroen.com/ACddb/
Hazard warning lamps



► Pressing this red button causes all the
direction indicators to flash.
They can work with the ignition switched off.
Automatic operation of hazard warning lamps
When braking in an emergency, depending on
the rate of deceleration, the hazard warning
lamps come on automatically. They switch off
automatically when you next accelerate.
They can be switched off by pressing the button.

97
Safety
5Emergency or assistance
call




1. Localised Emergency Call
2. Localised Assistance Call
eCall (SOS)
Your vehicle may be fitted with the eCall (SOS)
system either as standard or as an option.
The eCall (SOS) system provides direct access
to the emergency services and is built directly
into the vehicle.
According to the country of sale, the eCall
(SOS)
system
corresponds to the systems PE112,
ERAGLONASS, 999, etc.
The eCall
(SOS) system is activated by default.
►

In an emergency
, press button 1 for more
than 2 seconds.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** Depend ing on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
The lit indicator lamp and a voice message
confirm that the call has been made to the
emergency services*.
The eCall
(SOS) system immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►

Pressing again immediately cancels the
request.
The indicator lamp flashes while the vehicle
data is being sent, and then remains lit when
communication is established.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, irrespective of the deployment
of any airbags.
This system is a public service and is free of charge.
Operation of the system
– Upon switching on the ignition, the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly
.
–

The indicator lamp flashes red: replace the
back-up battery

.
– The indicator lamp is fixed red: system
malfunction. The emergency and assistance call
services may not work.
–

If the indicator lamp does not come on when
the ignition is switched on, this also means that
there is a system malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
A system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal information
by the "Localised Emergency Call" system
(PE112) complies with the framework for
protection of personal information established
by Regulation 2016/679 (GDPR) and
Directive 2002/58/EC of the European
Parliament and the Council, and in particular,
seeks to protect the vital interests of the
data subject, in accordance with Article
6.1,
paragraph
d) of Regulation 2016/679.
Personal information processing is strictly
limited to the management of the "Localised
Emergency Call" system used with the “112”
European single emergency call number.
The "Localised Emergency Call" system is
able to collect and process only the following