stop start CITROEN RELAY 2019 Handbook (in English)

73
Fastening
Unfastening
F Press the red button on the buckle, the seat belt rolls up automatically but you are
advised to guide it.
For safety reasons, these operations must
not be carried out while driving.
Height adjustment
Seat belts not fastened warning
lamp
F Pull the strap in front of you, with an even movement, ensuring that it does not twist.
F

S
ecure the tongue in its buckle.
F

C
heck that the seat belt is fastened securely
and that the automatic locking system is
operating correctly by pulling the strap
rapidly. F
F or the driver or outer passenger seat,
squeeze the control at the adjustable top
mounting, slide the assembly, then release
at the desired position to lock it.
The height of the seat belt for the centre seat
cannot be adjusted.
When the vehicle is started,
this warning lamp comes on,
accompanied by an increasing
audible signal, if the driver and/or
the front passenger has not fastened
their seat belt. This alert works both for models with an
individual passenger front seat as for models
with a
two-seat front bench seat.
If the driver's seat belt is unfastened,
START mode of Stop & Start will not be
triggered. The engine can then only be
restarted using the key.
Rear seat belts
The rear seats/bench seats are fitted with
three-point seat belts and inertia reels.
The centre seat has a seat belt guide and
inertia reel connected to the seat backrest.
A bracket is provided at each outer seat to
allow the seat belt buckle to be secured when
not in use.
5
5
Safety

87
Driving recommendations
Observe the driving regulations and remain
vigilant whatever the traffic conditions.
Pay close attention to the traffic and keep your
hands on the wheel so that you are ready to
react at any time to any eventuality.
As a safety measure, the driver should only
carry out any operations that require close
attention when the vehicle is stationary.
On a
long journey, a break every two hours is
strongly recommended.
In difficult weather, drive smoothly, anticipate
the need to brake and increase the distance
from other vehicles.
Never leave the engine running in
an enclosed area without adequate
ventilation: internal combustion engines
emit toxic exhaust gases, such as carbon
monoxide. There is a
risk of poisoning and
death!
In very severe wintry conditions
(temperatures below -23°C), to guarantee
correct operation and the longevity of
the mechanical elements of your vehicle,
engine and gearbox, the engine must be
left running for 4
minutes before driving.
Driving on flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage
to the engine or gearbox, as well as to the
electrical systems of your vehicle.
Important!
If you are obliged to drive through water:
- c heck that the depth of water does not
exceed 15
cm, taking account of waves that
might be generated by other users,
-

d
eactivate the Stop & Start system,
-

d
rive as slowly as possible without stalling.
Under no circumstances exceed 6
mph
(10


km/h),
-

d
o not stop and do not switch off the engine.
On leaving the flooded road, as soon as
circumstances allow, make several light brake
applications to dry the brake discs and pads. If in doubt about the state of your vehicle,
contact a
CITROËN dealer or a qualified
workshop.
Never drive with the parking brake
applied – risk of overheating and damage
to the braking system!
Do not park and do not run the engine
with the vehicle stationary, in areas where
substances and combustible materials
(dry grass, leaves, etc.) can come into
contact with the hot exhaust system – risk
of fire!
Never leave a vehicle unsuper vised with
the engine running. If you have to leave
your vehicle with the engine running, apply
the parking brake and put the gearbox into
neutral or position N or P , depending on
the type of gearbox.
To assure the durability of your vehicle and
your safety, remember that certain precautions,
described hereafter, should be taken when
driving your vehicle:
6
Driving

89
Cooling
Towing a trailer on a slope increases the
t emperature of the coolant.
As the fan is electrically controlled, its cooling
capacity is not dependent on the engine speed.
F

T
o lower the engine speed, reduce your
speed.
The maximum towable load on an incline
depends on the gradient and the exterior
temperature.
In all cases, keep a
check on the coolant
temperature.
F

I
f this warning lamp and the
STOP warning lamp come on,
stop the vehicle and switch off
the engine as soon as possible.
New vehicle
Do not pull a
trailer before having driven at
least 620
miles (1,000 kilometres).
Braking
Towing a trailer increases the braking distance.
T o avoid overheating of the brakes, the use of
engine braking is recommended.
Ty r e s
F Check the tyre pressures of the towing vehicle and of the trailer, observing the
recommended pressures.
Lighting
F Check the electrical lighting and signalling on the trailer and the headlamp beam height
of your vehicle.
For more information on Headlamp
beam height adjustment , refer to the
corresponding section.
The rear parking sensors will be
deactivated automatically to avoid the
audible signal if a
genuine CITROËN
towbar is used.
Anti-theft protection
Electronic immobiliser
The keys contain an electronic immobiliser
device.
This device locks the engine supply system.
It activates automatically when the key is
removed from the ignition.
This warning lamp goes off after the
key has been recognised, the ignition is
switched on and the engine can be started.
If the key is not recognised, the engine
cannot be started. Use another key
and have the faulty key checked by
a
CITROËN dealer.
Note the number of the keys carefully; in
case of loss, inter vention by the CITROËN
dealer will be more efficient and quicker
if you present this number and the
confidential card.
When the ignition switch is turned on, a
dialogue is set up between the key and the
electronic immobiliser.
Do not make any modifications to the
electronic immobiliser system.
Operating the remote control, even when it
is in your pocket, may result in involuntary
unlocking of the doors.
The simultaneous use of other high
frequency equipment (mobile telephones,
domestic alarms, etc.), may inter fere
with the operation of the remote control
temporarily.
The remote control does not operate
while the key is in the ignition, even if the
ignition is off, except for reinitialisation.
6
Driving

90
Driving with the doors locked may make
access to the passenger compartment by
the emergency services more difficult in an
emergency.
As a safety precaution (with children on
board), remove the key from the ignition when
leaving the vehicle, even for a
short time.
When purchasing a second-hand
vehicle:
-

e
nsure that you are given the
confidential card,
-

h
ave the keys recorded by a CITROËN
dealer to ensure that the keys in your
possession are the only ones which
can start the vehicle.
Confidential card
It contains the identification code necessary for
any work carried out by a CITROËN dealer on
the electronic immobiliser system. This code is
hidden by a
film, which should be removed only
if necessary.
Keep your card in a
safe place, never inside the
vehicle.
When undertaking a
long trip or journey,
however, it is advisable to take it with you along
with your personal papers.
Starting-switching off the
engine
Ignition switch
Avoid attaching heavy objects to the key
or the remote control, which weigh down
on its blade in the ignition switch and
could cause a


malfunction.
Starting the engine
F With the parking brake applied and the gearbox in neutral, turn the key to the MAR
position.
The period of illumination of the warning lamp
depends on the climatic conditions.
With the engine hot, the warning lamp comes
on for a
few moments, you can start the engine
without waiting.
F

W
hen the engine starts, release the key.Engine immobiliser warning lamp
If this warning lamp comes on, use
another key and have the faulty key
checked by a
CITROËN dealer.
Switching off the engine
F Immobilise the vehicle.
F T urn the key to the STOP position.
STOP
position: immobiliser.
The ignition is off.
MAR position: ignition on.
Certain accessories can be used.
AV V position: starter.
The starter is operated. F

W
ait for this warning lamp to
go off then operate the starter
( AV V position) until the engine
starts.
This is given to you on delivery of your vehicle
with the duplicate keys.
Driving

93
Stop & Start
The Stop & Start system puts the engine
temporarily into standby – STOP mode – during
stops in the traffic (red lights, traffic jams, etc.).
The engine restarts automatically – START
mode – as soon as you wish to move off.
Restart is instantaneous, quick and silent.
Per fect for urban use, the Stop & Start system
reduces fuel consumption and exhaust
emissions and offers the comfort of complete
silence when stationary.
Going into engine STOP
mode
With the vehicle stationary, put the gear lever
into neutral, then release the clutch pedal.This indicator lamp comes on in the
instrument panel and the engine
goes into standby.
Automatic stopping of the engine is only
possible after the vehicle has exceeded
a
speed of about 6 mph (10 km/h), to avoid
repeated stopping of the engine when
driving slowly. Never leave your vehicle before turning off
the ignition with the key.
Never refuel with the engine in STOP
mode; you must switch off the ignition
using the key.
Special cases: STOP mode
not available
STOP mode is not triggered when:
-
t he system is initialising,
-

t
he driver's door is open,
-

t
he driver's seat belt is not fastened,
-

t
he air conditioning is on,
-

t
he rear screen demisting is on,
-

t
he windscreen wipers are on fast wipe,
-

r
everse gear is engaged for a parking
manoeuvre,
-
s

ome special conditions (battery charge,
engine temperature, particle filter
regeneration, braking assistance, exterior
temperature, etc.) where the engine is
needed to assure control of a
system.-

d
uring intensive use of Stop & Start, it
may be deactivated to conser ve starting
ability; go to a CITROËN dealer to have the
function reactivated.
This indicator lamp in the instrument
panel flashes for a few seconds,
then goes off.
This operation is perfectly normal.
Going into engine START
mode
With the vehicle in gear, automatic engine
restarting is only allowed by fully depressing
the clutch pedal.
This indicator lamp goes off and the
engine restarts.
If the driver takes no action on the vehicle for
3
minutes after an automatic restart in START
mode, the system stops the engine definitively.
The engine can then only be restarted using
t h e key.
6
Driving

94
Special cases: START mode
activated automatically
The START mode may be triggered
automatically in the following circumstances:
-
t
he vehicle is free-wheeling on a gradient,
-

t
he windscreen wipers are on fast wipe,
-

t
he air conditioning is on,
-

t
he engine has been stopped for around
3
minutes with Stop & Start,
-
s

ome special conditions (battery charge,
engine temperature, braking assistance, air
conditioning setting, etc.) where the engine
is needed to control a
system or the vehicle.
In this case, a message appears
in the instrument panel screen,
accompanied by this indicator lamp,
which flashes for a
few seconds,
then goes off.
This operation is perfectly normal. While in STOP mode with a
manual
gearbox, if a gear is engaged without fully
depressing the clutch pedal, restarting
may not take place.
An indicator lamp and/or message is
displayed in the instrument panel asking
you to fully depress the clutch pedal to
allow restarting.
With the engine stopped in STOP
mode, if the driver unfastens their
seat belt and opens a
front door, the
engine can only be restarted using
the ignition key. There is an audible
signal, accompanied by flashing of
this indicator lamp, and the display
of a
message.
Deactivation
If the system has been deactivated
in STOP mode, the engine restarts
immediately.
It is necessary to deactivate the
Stop & Start system if you want to
allow continuous operation of the air
conditioning.
The button indicator lamp remains on.
F

P
ress this button at any time to deactivate
the system.
Illumination of the button indicator lamp,
accompanied by a message in the instrument
panel screen, confirms that the instruction has
been registered.
Driving

95
Reactivation
Malfunction
F Press this button again.
The system is active again; this is confirmed
by the button indicator lamp going out and the
display of a message.
In the event of a
fault with the system,
the Stop & Start system is deactivated
and this warning lamp comes on,
accompanied by a
message in the
instrument panel screen.
Maintenance
Before doing anything under the bonnet,
deactivate the Stop & Start system to
avoid any risk of injury resulting from an
automatic change to START mode.
The Stop & Start system makes use of
an advanced technology. All work on
this type of battery must be carried out
only by a
CITROËN dealer or a qualified
workshop.
Have it checked by a CITROËN dealer or by
a qualified workshop.
In the event of a
malfunction in STOP mode, it is
possible to restart the engine by depressing the clutch
pedal fully or by putting the gear lever into neutral.
This system requires a specific battery
w ith a special specification and technology
(reference numbers available from a
CITROËN
dealer or a
qualified workshop).
Fitting a
battery not approved by CITROËN
introduces the risk of malfunction of the
system.
For more information on the Battery , refer to
the corresponding section.
Hill start assist
System which keeps your vehicle stationary
for a short time (approximately 2 seconds)
when starting on a
gradient, the time it takes
to move your foot from the brake pedal to the
accelerator pedal.
This system (also called HHC – Hill Holder
Control), integrated with the dynamic stability
control system, is activated in the following
conditions:
-

t
he vehicle must be stationary, engine
running, foot on the brake,
-

t
he gradient of the road must be steeper
than 5%,
-

u
phill, the gearbox must be in neutral or in
a


gear other than reverse,
-
do

wnhill, reverse gear must be engaged.
The hill start assist system is a
driving
aid. It is not an automatic vehicle parking
function or an automatic parking brake.
6
Driving

107
The system is automatically deactivated
if the Stop & Start system is active.
The system will restart and check the
operating conditions again when the
vehicle moves off. Detection may be impeded:
-
i
f the markings on the road are worn,
-
i
f there is little contrast between the
markings on the road and the road
sur face.
The system may suffer inter ference or not
work correctly:
-
w
hen the vehicle is carrying a very
heavy load (even more so if the load is
not evenly spread),
-

w
hen the conditions of visibility are
poor (rain, fog, snow, etc.),
-

w
hen the lighting conditions are poor
(dazzling sun, shade, etc.),
-

i
f the windscreen is dirty or damaged
near the camera,
-

i
f any of the ABS, DSC, ASR or
Intelligent Traction Control systems are
out of service.
Malfunction
If a malfunction occurs, this warning
l amp comes on, accompanied by
an audible signal and confirmed by
a
message in the screen.
Have the system checked by a
CITROËN
dealer or a
qualified workshop.
6
Driving

116
Fuel
The capacity of the tank is about 90 litres.
F uel tanks of different capacities may be fitted,
60
and 120 litres, depending on the engine.
Low fuel level
When the E (Empty) level is
reached, this warning lamp lights up.
You then have around 10
to 12 litres in
reser ve, depending on the capacity of the tank
and the engine.
Refuel without delay to avoid running out of
fuel.
Refilling
The fuel tank must be filled with the engine
off .
F

O
pen the fuel filler flap.
F

H
old the black cap with one hand.
F

W
ith the other hand, insert the key, then
turn it anticlockwise. A label inside the fuel flap reminds you of the
type of fuel to use.
When filling the tank to the top, do not continue
beyond the 3
rd cut off of the nozzle; this could
cause malfunctions.
F

A

fter filling the fuel tank, lock the black cap
and close the flap.
With Stop & Start, never refuel with the
system in STOP mode; you must switch
off the ignition with the key.
F

R

emove the black cap and hook it onto the
clip located on the inside of the flap.
Fuel system cut-off
In the event of a collision, a device
a utomatically cuts off the fuel supply to the
engine and the vehicle's electrical supply.
It switches on the hazard warning lamps and
the courtesy lamps, as well as unlocking the
doors.
Following an impact and before restoring
the supply, check that there is no leak of
fuel or sparks so as to avoid any risk of
fire.
F

T
o restore the fuel supply, press the first
button, located on the front right side.
Practical information

125
Bonnet
Opening
Before doing anything under the bonnet,
deactivate the Stop & Start system to
avoid the risk of injury related to an
automatic change to START mode.
Inside
This operation must only be carried out with the
vehicle stationary and the driver's door open.
Outside
Do not open the bonnet in very windy
conditions.
When the engine is hot, handle the safety
catch and stay with care (risk of burns).Because of the presence of electrical
equipment under the bonnet, it is
recommended that exposure to water
(rain, washing, etc.) be limited.
Closing the bonnet
F Pull towards you the release lever located
on the side of the dashboard. F

P
ush up the safety catch located above the
grille and raise the bonnet. F
U
nclip the stay and tilt it to insert it in the
first notch, then the second.
F
B
efore closing the bonnet, put the stay back
in its housing.
F L ower the bonnet and release it at the end
of its travel. Check that the bonnet is locked.
7
Practical information