Service CITROEN RELAY 2019 Handbook (in English)

Access to the Handbook
The Handbook is available on the CITROËN website, in
the "MyCitroën" section or at the following address:
http://service.citroen.com/ddb/
Direct access to the Handbook .
Select:
-
t

he language,
-

t

he vehicle, its body style,
-

t

he print edition of your handbook corresponding to the date of 1
st
registration of your vehicle.
Then select:
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he vehicle,
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t

he print edition corresponding to the date of 1
st registration of your
vehicle.
Download the content of the vehicle's Handbook .
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available.

6
Limit the causes of excess
consumption
Spread loads throughout the vehicle; place
the heaviest items in the bottom of the boot,
as close as possible to the rear seats.
Limit the loads carried in the vehicle and
reduce wind resistance (roof bars, roof rack,
bicycle carrier, trailer, etc.). Preferably, use a
roof box.
Remove roof bars and roof racks after use.
At the end of winter, remove snow tyres and
refit your summer tyres.
Observe the recommendations
on maintenance
Check the tyre pressures regularly, when cold,
referring to the label in the door aperture,
driver's side.
Carry out this check in particular:
-
b
efore a long journey,
-

a
t each change of season,
-

a
fter a long period out of use.
Do not forget the spare wheel and the tyres on
any trailer or caravan. Have your vehicle ser viced regularly (engine
oil, oil filter, air filter, cabin filter, etc.) and
obser ve the schedule of operations in the
manufacturer's service schedule.
When filling the tank, do not continue after the
3
rd cut-off of the nozzle to avoid over flow.
At the wheel of your new vehicle, it is only
after the first 1,900
miles (3,000 kilometres)
that you will see the fuel consumption settle
down to a
consistent average.
With a
BlueHDi Diesel engine, if the SCR
system is faulty, your vehicle becomes
polluting. As soon as possible, visit
a CITROËN dealer or a qualified workshop to
make your vehicle's level of nitrogen oxides
emissions compliant to the standard.
Eco-driving

12
Indicator lampStateIndicates Actions/Comments
+ Electronic brake
force distribution
Fixed.
There is a
fault with the system.You must stop as soon as it is safe to do so.
Contact a
CITROËN dealer or a qualified
workshop.
Orange warning/indicator lamps Anti-lock Braking
System (ABS) Fixed.
The anti-lock braking system has
a


fault.The vehicle retains conventional braking.
Drive carefully at reduced speed and contact
a
CITROËN dealer or a qualified workshop without
d e l ay.
Service Temporarily on. Minor faults are present. Contact a
CITROËN dealer or a qualified workshop.
Fixed, accompanied
by a
message in the
screen. Major faults are present.
Make a
note of the warning message and call
a
CITROËN dealer or a qualified workshop.
Brake pads Fixed. The front brake pads are worn. Have the brake pads replaced by a
CITROËN dealer
or a


qualified workshop.
DSC/ASR Flashing. It is operating. The system optimises traction and allows improved
directional stability of the vehicle.
Fixed, accompanied
by an audible signal
and a
message in the
screen. There is a
fault with the system
or the hill start assist. Contact a
CITROËN dealer or a qualified workshop.
For more information on Dynamic Stability Control
or Anti-Slip Regulation , refer to the corresponding
sections.
Fixed. There is a
fault with the
Intelligent Traction Control.
Dashboard instruments

17
Service spannerA ser vice spanner
which remains on. A ser vice will soon be due. Refer to the list of checks in the manufacturer's
service schedule, then have the service carried out.
Stop & Star t Fixed. When the vehicle stops (red
lights, traffic jams, etc.) the Stop
& Start system puts the engine
into STOP mode. The warning lamp goes off and the engine restarts
automatically in START mode, as soon as you want to
move off.
Flashes for a
few
seconds, then goes
of f. STOP mode is temporarily
unavailable.
For more information on Stop & Star t
, refer to the
corresponding section.
Gear efficiency
indicator An upwards arrow. The next higher gear may be
engaged. For more information on the Gear efficiency
indicator
, refer to the corresponding section.
Speed limiter Fixed. The speed limiter is on. Manual selection.
For more information on the Speed limiter , refer to
the corresponding section.
Fixed with "OFF". The speed limiter is selected but inactive.
Warning/indicator lamp in
the display screen
Displays
Indicates Actions/Comments
Headlamp beam
height Headlamp adjustment.
A position from 0 to 3 depending
on the load carried. Adjust using the buttons in the MODE control panel.
1
Dashboard instruments

18
Indicators
Service information
For a few seconds after the ignition is
s witched on, the spanner symbolising ser vice
information comes on: the screen informs you
when the next ser vice is due, in accordance
with the ser vicing schedule indicated in the
manufacturer's service schedule.
Engine oil level
Depending on the engine, the engine oil level
then appears, graduated from 1 (Min.) to
5


( M a x .) .
If no graduation is displayed, the oil level is
too low; it is essential that you top up to avoid
damaging the engine.
For the oil level reading to be accurate, the
vehicle must be parked on level ground, with
the engine off for more than 30
minutes.
This information is determined in relation to the
distance travelled since the previous service. If in doubt, check the level with the
dipstick.
For more information on Checking levels
,
refer to the corresponding section.
Engine oil condition
This warning lamp flashes and,
if your vehicle has this function,
a message is displayed at every
engine start: the system has
detected deterioration of the engine
oil. Have the oil changed as soon as
possible.
This 2nd warning lamp, coupled with the
1st, comes on in the instrument panel
when the oil has not been changed and
the deterioration of the oil has gone
beyond a
new threshold. If this warning
comes on at regular inter vals, have the
oil changed as soon as possible.
For 3.0 litre HDi engines, the engine
s peed is restricted to 3,000 rpm, then
1,500
rpm until the oil is changed. Have
the engine oil changed to avoid any risk of
damage.
After a

few seconds, the display returns to its
usual functions.
Resetting the servicing
information
Refer to the list of checks in the
manufacturer's service schedule which
was given to you on handover of the
vehicle.
Continuous flashing of the indicator is stopped
by a
qualified workshop using a diagnostic tool,
after each service.
If you have ser viced your vehicle personally,
you must reset the ser vice indicator as follows:
F

i

nsert the ignition key into the switch,
F

t

urn it to the MAR position,
F

s
imultaneously press the brake and
accelerator pedals for more than
15

seconds.
Dashboard instruments

19
Retrieving the service
information
To access the ser vice indicators at any time,
press the MODE button briefly.
Use the up/down arrows to see the scheduling
information and engine oil usage.
Press the MODE button again to return to the
various display menus.
Hold it down to return to the home page.Menu…
Choose…Allows you to…
Service Ser vice (Miles/Km before
service)Display the distance remaining
before the next ser vice.
Oil change (Miles/Km before
oil change) Display the distance remaining
before the next oil change.
For more information on Vehicle configuration , refer to the corresponding section.
1
Dashboard instruments

26
Menu…Press…Sub-menu… Press…Choose… Confirm
and quitAllows you to…
12


Service Service (Miles/
Km before
service)Display the miles/kilometres remaining
before the next ser vice.
Oil change
(Miles/Km before
oil change)Display the miles/kilometres before the
next oil change.
13


Daytime
running lamps ON
Activate/Deactivate daytime running lamps.
OFF
14


Automatic
headlamp
dipping ON
Activate/Deactivate automatic headlamp
dipping.
OFF
15


Passenger
airbag (BAG
P) ON
Ye sActivate the passenger airbag.
No
OFF Ye sDeactivate the passenger airbag.
No
16


Quit menu Quit the menu.
Press the arrow at the bottom to go to the
first menu.
Dashboard instruments

33
If you decide to drive with the doors
locked, be aware that this could make
access to the vehicle by the emergency
services more difficult in an emergency.
Load space
F Press this button to lock /unlock the side door and the rear doors from the cab.
The indicator lamp remains on when locked.
Anti-intrusion security
When the vehicle is started, the system locks
the cab and load space doors automatically
when you reach approximately 12
mph
(20
km/h).
If none of the doors are opened during the
journey, the locking remains active.
Activation/deactivation of
the system
This system can be configured using the
MODE button:
F

I
n the "Autoclose" menu, select "ON" or
"OFF".
For more information on Vehicle
configuration , refer to the corresponding
section.
Front doors
F Use the corresponding button on the remote control or use the key in the driver's door
lock to unlock.
F

P
ull the handle towards you.
Sliding side door
Take care not to block the guide space
on the floor to allow the door to slide
c o r r e c t l y.
Opening
From outside
F Pull the handle towards you then towards the rear.
2
Access

90
Driving with the doors locked may make
access to the passenger compartment by
the emergency services more difficult in an
emergency.
As a safety precaution (with children on
board), remove the key from the ignition when
leaving the vehicle, even for a
short time.
When purchasing a second-hand
vehicle:
-

e
nsure that you are given the
confidential card,
-

h
ave the keys recorded by a CITROËN
dealer to ensure that the keys in your
possession are the only ones which
can start the vehicle.
Confidential card
It contains the identification code necessary for
any work carried out by a CITROËN dealer on
the electronic immobiliser system. This code is
hidden by a
film, which should be removed only
if necessary.
Keep your card in a
safe place, never inside the
vehicle.
When undertaking a
long trip or journey,
however, it is advisable to take it with you along
with your personal papers.
Starting-switching off the
engine
Ignition switch
Avoid attaching heavy objects to the key
or the remote control, which weigh down
on its blade in the ignition switch and
could cause a


malfunction.
Starting the engine
F With the parking brake applied and the gearbox in neutral, turn the key to the MAR
position.
The period of illumination of the warning lamp
depends on the climatic conditions.
With the engine hot, the warning lamp comes
on for a
few moments, you can start the engine
without waiting.
F

W
hen the engine starts, release the key.Engine immobiliser warning lamp
If this warning lamp comes on, use
another key and have the faulty key
checked by a
CITROËN dealer.
Switching off the engine
F Immobilise the vehicle.
F T urn the key to the STOP position.
STOP
position: immobiliser.
The ignition is off.
MAR position: ignition on.
Certain accessories can be used.
AV V position: starter.
The starter is operated. F

W
ait for this warning lamp to
go off then operate the starter
( AV V position) until the engine
starts.
This is given to you on delivery of your vehicle
with the duplicate keys.
Driving

107
The system is automatically deactivated
if the Stop & Start system is active.
The system will restart and check the
operating conditions again when the
vehicle moves off. Detection may be impeded:
-
i
f the markings on the road are worn,
-
i
f there is little contrast between the
markings on the road and the road
sur face.
The system may suffer inter ference or not
work correctly:
-
w
hen the vehicle is carrying a very
heavy load (even more so if the load is
not evenly spread),
-

w
hen the conditions of visibility are
poor (rain, fog, snow, etc.),
-

w
hen the lighting conditions are poor
(dazzling sun, shade, etc.),
-

i
f the windscreen is dirty or damaged
near the camera,
-

i
f any of the ABS, DSC, ASR or
Intelligent Traction Control systems are
out of service.
Malfunction
If a malfunction occurs, this warning
l amp comes on, accompanied by
an audible signal and confirmed by
a
message in the screen.
Have the system checked by a
CITROËN
dealer or a
qualified workshop.
6
Driving