towing CITROEN RELAY 2019 Handbook (in English)

3
.
.
10
Driving recommendations 87
Anti-theft protection 8 9
Starting-switching off the engine

9
0
Battery standby system

9
1
Parking brake

9
1
Manual gearbox

9
2
Gear ef ficiency indicator

9
2
Stop & Start

9
3
Hill start assist

9
5
Traf fic sign recognition

9
6
Speed limiter

9
9
Fixed speed limiter

1
00
Cruise control

1
01
Cruise control (3
litre HDi engine)
1
03
Lane Departure Warning System
1

05
Under-inflation detection
1

10
Rear parking sensors, audible assistance
1

11
Reversing camera

1
12
Pneumatic suspension
1

13F u e l
11 6
Compatibility of fuels 1 18
Snow chains

1
19
Towing a
trailer
1
19
Towbar with quickly detachable towball

1
20
Roof carrying systems

1
23
Changing a
wiper blade
1
24
Bonnet
12

4
Diesel engines

1
26
Checking levels

1
26
Chec ks
12

9
AdBlue
® (BlueHDi engines) 1 32
Temporary puncture repair kit
1
35
Spare wheel

1
37
Changing a


bulb
1
43
Changing a
fuse
1
49
Battery


153
To w i n g


15 5Engine technical data and towed loads

1
57
Diesel engines
1
58
Weights and towed loads
1
59
Dimensions
1
62
Identification markings
1
67
Glossary of labels
1
68
Driving
Practical information
In the event of a breakdown Technical data
Alphabetical index Special features
Crew cab 1
71
Chassis cab/Floor cab 1 72
Double cab

1
76
Tipper
18

0
Audio and telematics
.
Contents

36
Deactivation using the
remote control
F Press this button.
Deactivation of the anti-tilt
protection
F Press this control to deactivate the protection (when towing the
vehicle with the alarm on, for
example).
Failure of the remote
control
F Unlock the doors by using the key in the door lock; the alarm is triggered.
F

S
witch on the ignition, recognition of the key
code stops the alarm.
Deactivation occurs when the vehicle is
unlocked.
(Depending on engine).
The protection remains active until the doors
are unlocked with the central locking.
Locking the doors using the key in the
door lock does not set the alarm. To deactivate the siren quickly
following a


false alarm:
F
s
witch on the ignition, recognition of
the key code stops the alarm,
F
p
ress the unlocking button (cab and
key) on the remote control.
To avoid setting the alarm, when washing
the vehicle for example, lock the vehicle
using the key.
Unlocking the vehicle using the remote
control deactivates the siren automatically.
Electric windows
A. Driver's window control
B. Passenger's window control
Manual operation
F To open or close the window, press or pull
switch A/B gently, without passing the
resistance point. The window stops as soon
as the switch is released.
Automatic operation
F To open or close the window, press or pull the control A fully, beyond the resistance
point: the window opens or closes
completely when the switch is released.
Pressing the switch again stops the
movement of the window.
Always remove the key from the ignition
when leaving the vehicle, even for a
short
time.
If an obstacle is encountered during
operation of the electric windows, you must
reverse the movement of the window. To do
this, press the window control concerned.
When the driver operates the passenger
electric windows, they must ensure that
no-one is preventing correct closing of the
windows.
The driver must ensure that the passengers
use the electric windows correctly.
Be particularly aware of children when
operating the windows.
Access

50
To avoid the risks of poisoning or
asphyxia, the additional heating must
not be used, even for short periods, in
a closed environment such as a garage or
workshop which are not equipped with an
exhaust gas extraction system.
The additional heating switches off when
the battery voltage is low, so as to allow
engine starting.
The additional heating is fed by the
vehicle's fuel tank. Ensure that the low fuel
warning lamp is not on.
Always switch off the additional heating
when refuelling to avoid any risk of fire or
explosion!
The temperature near the heating
system must not exceed 120°C. A higher
temperature (e.g. when baking the
paint) could damage the components of
electronic circuits.
The additional heating is fitted with
a
temperature limiter which cuts off
the combustion in the event of engine
overheating due to a
lack of coolant.
Check the level and top up if necessary.
For more information on Checking levels ,
refer to the corresponding section.
Then press the programme selection
button before switching the heating on
again.Recommendations for ventilation and air conditioning
In order for these systems to be fully effective,
follow the operation and maintenance
guidelines below:
F

T
o ensure that the air is distributed evenly,
keep the external air intake grilles at the
base of the windscreen, the nozzles, the
vents, the air outlets and the air extractor
in the boot free from obstructions.
F

D
o not cover the sunshine sensor,
located on the dashboard; this is used for
regulation of the automatic air conditioning
system.
F

O
perate the air conditioning system for
at least 5
to 10 minutes once or twice
a
month to keep it in per fect working order.
F

E
nsure that the passenger compartment
filter is in good condition and replace
the filter elements periodically. We
recommend the use of a
combined
passenger compartment filter. Thanks to
its special active additive, it helps both to
purify the air breathed by the occupants
and to keep the passenger compartment
clean (reduction of allergic symptoms, bad
odours and greasy deposits). F
T o ensure correct operation of the
air conditioning system, you are also
advised to have it checked regularly as
recommended in the Maintenance and
Warranty Guide.
F

I
f the system does not produce cold air,
switch it off and contact a
CITROËN
dealer or a
qualified workshop.
When towing the maximum load on a
steep
gradient in high temperatures, switching off
the air conditioning increases the available
engine power and so improves the towing
ability.
To avoid the windows misting up and
deterioration in the quality of the air:
-

d
o not drive for too long with the
ventilation switched off.
-

d
o not keep air recirculation set for an
extended period.
Ease of use and comfort

57
Rear fittings
Stowing rings
As a safety precaution in case of sharp
b raking, you are advised to place heavy
objects as far for wards towards the cab as
possible.
Support for stowing rail
Supports for securing a stowing rail are
a vailable above the trims, on each side of the
vehicle.
Maximum load: 200
kg.
Side trim
The lower parts of the sides are fitted with load
protection trims.
Stowing rings are provided on the floor to
secure and make safe your loads: 8

for L1

and
L2

length vehicles, 10

for L3

and L4

length
vehicles.
Two additional rings are located on the partition
behind the cab.
Maximum load: 500

kg.
12 Volt socket
The connection of an electrical device
not approved by CITROËN, such as
a
USB charger, may adversely affect the
operation of vehicle electrical systems,
causing faults such as poor radio
reception or inter ference with displays in
the screens.
Maximum power: 180
W.
3
Ease of use and comfort

68
Hazard warning lamps
Visual warning by means of the direction
indicators to alert other road users to a vehicle
breakdown, towing or accident.
F

P
ress this button, the direction indicators
flash.
This can operate with the ignition off.
Electronic stability control
(ESC)
Electronic stability control (ESC) integrating the
following systems:
-

a
nti-lock braking system (ABS) and
electronic brake force distribution (EBFD),
-
em

ergency braking assistance (EBA),
-

w
heel anti-slip regulation (ASR) or traction
control,
-
d

ynamic stability control (DSC).
Horn
F Press the central part of the steering wheel.
Definitions
Anti-lock braking system (ABS)
and electronic brake force
distribution (EBFD)
This system improves the stability and
manoeuvrability of your vehicle when braking
and contributes towards improved control on
corners, in particular on poor or slippery road
surfaces.
The ABS prevents wheel lock in the event of
emergency braking.
The electronic brake force distribution system
(EBFD) manages the braking pressure wheel
by wheel.
Emergency braking assistance
(EBA)
In an emergency, this system permits the
optimum braking pressure to be reached
more quickly, therefore reducing the stopping
distance.
It is triggered in relation to the speed at which
the brake pedal is pressed. The effect of this is
a reduction in the resistance of the pedal and
an increase in braking efficiency.
Anti-slip regulation (ASR)
The ASR system (also known as Traction
Control) optimises traction in order to limit
wheel slip by acting on the brakes of the driving
wheels and on the engine. It also improves
the directional stability of the vehicle on
acceleration.
Safety

88
Manoeuvre cautiously, at low
speed
The dimensions of your vehicle differ from
those of a light vehicle, in width, in height, as
well as in length, and some obstacles will be
more difficult to notice.
Manoeuvre slowly.
Before turning, check that there are no
obstacles at mid-height along the sides.
Before reversing, check that there are no
obstacles, particularly at high level behind the
vehicle.
Be aware of the external dimensions, if ladders
are fitted.
Load the vehicle correctly
With a load, the vehicle must remain within the
m aximum authorised weight, the Gross Vehicle
Weight.
To avoid upsetting the balance of the vehicle,
the load should be centred and the heaviest part
placed on the floor in front of the rear wheels.
It is inadvisable to place heavy loads on a
roof
rack.
Loading also implies adherence to the
maximum load of the roof bar anchor points.
Adhere to the maximum permissible weight,
according to CITROËN dealer specifications.
Loads must be securely lashed down.
A load that is not properly secured inside the
vehicle may affect vehicle handling and create
a
risk of accident.
Drive the vehicle in a prudent
a nd efficient way
Take corners gently.
Anticipate the need to brake as the stopping
distance is increased, particularly on wet or icy
roads.
Be aware of the effect of side winds on the
vehicle.
Effective eco-driving saves fuel; accelerate
progressively, anticipate the need to slow down
and adapt your speed to suit the situation.
Indicate changes of direction well in advance
so that you are seen by other road users.
Take care
The tyres must be inflated to at least the
pressures indicated on the label, even over-
inflated by 0.2
to 0.3 bar for long journeys.
In case of towing
Driving with a trailer places greater
d emands on the towing vehicle and
requires extra care from the driver.
Distribution of loads
F Distribute the load in the trailer so that the heaviest items are as close as possible to
the axle and the nose weight approaches
the maximum permitted without
exceeding it.
Air density decreases with altitude, thus
reducing engine performance. The maximum
towed load must be reduced by 10% for every
1,000
metres of altitude.
For more information on the Technical
data of your vehicle and particularly on
towable loads, refer to the corresponding
section.
Side wind
F Take into account the increased sensitivity to wind.
If your vehicle is fitted with a

drop-side back,
the height and width of the load must remain
within the overall dimensions of the vehicle.
Driving

89
Cooling
Towing a trailer on a slope increases the
t emperature of the coolant.
As the fan is electrically controlled, its cooling
capacity is not dependent on the engine speed.
F

T
o lower the engine speed, reduce your
speed.
The maximum towable load on an incline
depends on the gradient and the exterior
temperature.
In all cases, keep a
check on the coolant
temperature.
F

I
f this warning lamp and the
STOP warning lamp come on,
stop the vehicle and switch off
the engine as soon as possible.
New vehicle
Do not pull a
trailer before having driven at
least 620
miles (1,000 kilometres).
Braking
Towing a trailer increases the braking distance.
T o avoid overheating of the brakes, the use of
engine braking is recommended.
Ty r e s
F Check the tyre pressures of the towing vehicle and of the trailer, observing the
recommended pressures.
Lighting
F Check the electrical lighting and signalling on the trailer and the headlamp beam height
of your vehicle.
For more information on Headlamp
beam height adjustment , refer to the
corresponding section.
The rear parking sensors will be
deactivated automatically to avoid the
audible signal if a
genuine CITROËN
towbar is used.
Anti-theft protection
Electronic immobiliser
The keys contain an electronic immobiliser
device.
This device locks the engine supply system.
It activates automatically when the key is
removed from the ignition.
This warning lamp goes off after the
key has been recognised, the ignition is
switched on and the engine can be started.
If the key is not recognised, the engine
cannot be started. Use another key
and have the faulty key checked by
a
CITROËN dealer.
Note the number of the keys carefully; in
case of loss, inter vention by the CITROËN
dealer will be more efficient and quicker
if you present this number and the
confidential card.
When the ignition switch is turned on, a
dialogue is set up between the key and the
electronic immobiliser.
Do not make any modifications to the
electronic immobiliser system.
Operating the remote control, even when it
is in your pocket, may result in involuntary
unlocking of the doors.
The simultaneous use of other high
frequency equipment (mobile telephones,
domestic alarms, etc.), may inter fere
with the operation of the remote control
temporarily.
The remote control does not operate
while the key is in the ignition, even if the
ignition is off, except for reinitialisation.
6
Driving

103
Malfunction
In the event of a fault, the system is
s witched off and the indicator goes
out.
Have it checked by a
CITROËN dealer or by
a


qualified workshop. Use the cruise control only when traffic
conditions allow you to travel at a
constant
speed for a
certain period of time whilst
keeping a
sufficiently safe distance from
other vehicles.
Do not activate the cruise control in urban
areas, in heavy traffic, on winding or steep
roads, on slippery or flooded roads, or in
conditions of poor visibility (heavy rain,
fog, falling snow, etc.).
In some circumstances, it may not
be possible to maintain or reach the
programmed speed: towing, vehicle
heavily loaded, steep climb, etc. The use of mats not approved by
CITROËN may impair the operation of the
cruise control.
To avoid any risk of jamming of the pedals:
-

e
nsure that the mat is positioned
c o r r e c t l y,
-

d
o not fit one mat on top of another.
Cruise control (3 litre HDi
e ngine)
System which automatically
maintains the cruising speed of the
vehicle at a
setting programmed by
the driver, without any action on the
accelerator pedal. 1.
Cruise control On/Off.
2. Programming a

speed.
3. Return to the programmed speed.
If your vehicle is fitted with cruise control, this
is displayed on the instrument panel by an
indicator located in the rev counter.
Function selected.
Function deactivated.
The cruise control system is a driving aid
only. It does not exempt the driver from
keeping to speed limits or the need to
remain vigilant at all times.
In order for it to be programmed or activated,
the vehicle speed must be greater than 19
mph
(30

km/h) with 2nd gear or higher engaged. As a
safety measure, you are advised to
keep your feet near the pedals at all times.
6
Driving

105
Restore – RES
To restore the vehicle's programmed speed
(for example after pressing the brake or clutch
pedal):The indicator comes on and the
cruise control function is restored.
F

G
o back gradually to the selected speed
and press RES .
Cancelling the programmed
speed
When the vehicle stops, after the ignition is
switched off, the system no longer stores any
speeds.
Malfunction
In the event of a fault, the system is
s witched off and the indicator goes
out.
Have it checked by a
CITROËN dealer or by
a


qualified workshop. Use the cruise control only when traffic
conditions allow you to travel at a
constant
speed for a certain period of time whilst
keeping a sufficiently safe distance from
other vehicles.
Do not activate the cruise control in urban
areas, in heavy traffic, on winding or steep
roads, on slippery or flooded roads, or in
conditions of poor visibility (heavy rain,
fog, falling snow, etc.).
In some circumstances, it may not
be possible to maintain or reach the
programmed speed: towing, vehicle
heavily loaded, steep climb, etc.
The use of mats not approved by
CITROËN may impair the operation of the
cruise control.
To avoid any risk of jamming of the pedals:
-
e
nsure that the mat is positioned
c o r r e c t l y,
-
d
o not fit one mat on top of another.
Lane Departure Warning
System
System which detects the involuntary crossing
of longitudinal traffic lane markings on the
ground (solid or broken line).
The lane departure warning system
cannot, in any circumstances, replace the
need for vigilance on the part of the driver.
A camera fitted at the top centre of the
windscreen monitors the road and detects lane
markings and the position of the vehicle with
respect to them.
With the vehicle running at a
speed higher than
37
mph (60 km/h), it triggers a warning if the
vehicle drifts off line.
This system is particularly useful on motor ways
and main roads.
6
Driving

119
Snow chains
In wintry conditions, snow chains improve
traction as well as the behaviour of the vehicle
when braking.The snow chains must be fitted only to the
driving wheels. They must never be fitted
to "space-saver" type spare wheels.
Take account of the legislation in force in
your country on the use of snow chains
and the maximum authorised speed.
Installation tips
F If you have to fit the chains during a journey,
stop the vehicle on a flat sur face on the side
of the road.
F

A
pply the parking brake and if necessary
put wheel chocks against the wheels to
prevent your vehicle from sliding.
F

F
it the chains following the instructions
provided by the manufacturer.
F

M
ove off gently and drive for a few seconds,
without exceeding 30
mph (50 km/h).
F

S
top your vehicle and check that the snow
chains are correctly tightened.
Avoid driving with snow chains on roads
that have been cleared of snow, to avoid
damaging your vehicle's tyres and the
road sur face. If your vehicle is fitted with
alloy wheels, check that no part of the
chain or its fixtures is in contact with the
wheel rim.
It is strongly recommended that before
you leave, you practise fitting the snow
chains on a
level and dry sur face. Use only the chains designed to be fitted to the
type of wheels installed on your vehicle:
Original tyre size Maximum link size
205/70
R1516


mm
215/ 70
R

1512
mm
225/70
R1516


mm
215/75
R1612
mm
225/75
R1616


mm
For more information on snow chains, contact
a
CITROËN dealer or a qualified workshop.
Towing a trailer
The type-approved towable weights are
entered in your vehicle's registration certificate,
as well as on the manufacturer's plate.
7
Practical information