Mode function CITROEN RELAY 2020 Handbook (in English)

67
Driving
6Starting-switching off the
engine
Ignition switch

STOP position: Anti-theft.
The ignition is off.
MAR position: ignition on.
Certain accessories can be used.
AV V position: starter.
The starter is operated.
Avoid attaching heavy objects to the key or the remote control, which would weigh
down on its blade in the ignition switch and
could cause a malfunction.
Starting the engine
► With the parking brake applied and the
gearbox in neutral, turn the key to the MAR
position.
► Wait until this warning lamp goes out,
then operate the starter (AV V position)
until the engine starts.
The period of illumination of the warning lamp
depends on the climatic conditions.
When the engine is hot, the warning lamp lights
up for a few moments; you can start the engine
immediately.
► When the engine starts, release the key.
Immobiliser warning lamp
If this warning lamp lights up, change key
and have the faulty key checked by a CITROËN
dealer.
Switching off the engine
► Immobilise the vehicle.
► Move the key back to the STOP position.
In low temperatures
In mountainous and/or cold areas, it is
advisable to use a "winter" type fuel suited to
low or minus temperatures.
Battery standby system
If your vehicle is to be out of use for an extended
period of time, such as during winter storage for
example, it is strongly recommended to put the battery in standby mode in order to protect it and
optimise its life.


To put the battery in standby mode:
► Switch the engine off ( STOP position).


► Press the red button, then turn the key to the
BATT position.
The battery goes into standby mode
approximately 7 minutes later.
This time is necessary to:
– allow the user to leave the vehicle and lock the
doors using the remote control.
– ensure that all vehicle electrical systems are
deactivated.

68
Driving
When the battery is in standby mode,
access to the vehicle is only possible by
unlocking the mechanical lock on the driver's
side door.
After a battery standby, the information (time, date, radio stations, etc.) is
memorised.
To remove the battery from standby mode:
► Turn the key to the MAR - ON position.
► Start the vehicle normally ( AV V position).
Parking brake
Application
► Apply the parking brake to immobilise the
vehicle.
► Check that the parking brake is correctly
applied before leaving the vehicle.
Apply the parking brake only when the
vehicle is stationary.
When parking on a slope, turn your
wheels towards the kerb and pull the
parking brake lever up.
There is no advantage in engaging a gear
after parking the vehicle, particularly if the
vehicle is loaded.
In the event of a failure of the
hydraulic braking system
While driving , to avoid any accidental
movement of the vehicle, use the parking
brake while depressing the brake pedal.
In this exceptional circumstance, it is
advisable to pull the parking brake up gently
so as not to block the rear wheels - risk of
skidding!
Release

► Pull the lever up gently and press the button
to release the parking brake.
When the vehicle is being driven, this
warning lamp coming on indicates that
the parking brake is still applied or has not been
fully released.
Manual gearbox
To change gear easily, always fully depress the
clutch pedal.
To prevent the mat from becoming caught under
the pedal:
– ensure that the mat is positioned correctly,
– never fit one mat on top of another.
Avoid leaving your hand on the gear knob as
the force exerted, even if slight, may wear the
internal components of the gearbox over time.
Engaging reverse gear

► Lift the ring under the knob to engage reverse
gear.
Never engage it until the vehicle has
come to a complete stop.
The movement must be done slowly to reduce
the noise when engaging reverse gear.
If fitted to the vehicle, the parking
sensors are activated when reverse gear
is engaged; an audible signal sounds.
For more information on the Parking
sensors, refer to the corresponding section.
Gear shift indicator
Depending on version or engine, this system
reduces fuel consumption by recommending a
higher gear change.
Gear shift recommendations should not be
considered compulsory. In fact, the road layout,
the traffic density and safety remain the deciding
factors when choosing the best gear. The driver
therefore remains responsible for deciding
whether or not to follow the indications issued by
the system.
The system cannot be deactivated.
Operation
The information appears in the instrument panel screen in the form of the SHIFT
indicator, accompanied by an upward arrow to
signal to the driver that they can change up.
The system adapts its gear shift recommendation according to the driving
conditions (slope, load, etc.) and the driver’s
requirements (power, acceleration, braking,
etc.).
The system never recommends engaging first
gear or reverse, or changing down.
Stop & Start
The Stop & Start function puts the engine temporarily into standby - STOP mode - during
phases when the vehicle is stopped (red lights,

69
Driving
6Gear shift indicator
Depending on version or engine, this system
reduces fuel consumption by recommending a
higher gear change.
Gear shift recommendations should not be
considered compulsory. In fact, the road layout,
the traffic density and safety remain the deciding
factors when choosing the best gear. The driver
therefore remains responsible for deciding
whether or not to follow the indications issued by
the system.
The system cannot be deactivated.
Operation
The information appears in the instrument panel screen in the form of the SHIFT
indicator, accompanied by an upward arrow to
signal to the driver that they can change up.
The system adapts its gear shift recommendation according to the driving
conditions (slope, load, etc.) and the driver’s
requirements (power, acceleration, braking,
etc.).
The system never recommends engaging first
gear or reverse, or changing down.
Stop & Start
The Stop & Start function puts the engine temporarily into standby - STOP mode - during
phases when the vehicle is stopped (red lights,
queues, etc.). The engine restarts automatically
- START mode - as soon as the driver wishes to
move off again.
Primarily designed for urban use, the function
is intended to reduce fuel consumption and
exhaust emissions as well as the noise level
when stationary.
The function does not affect the functionalities of
the vehicle, in particular the braking.
Deactivation/Reactivation
The function is activated by default when the
ignition is switched on.
To deactivate/reactivate the function:




► Press the button.
A message in the instrument panel confirms the
change of status.
When the function is deactivated, the indicator
lamp is lit; if the engine was in standby, it restarts
immediately.
To allow continuous operation of the air conditioning, deactivate the Stop & Start.
Opening the bonnet
Before doing anything under the bonnet,
deactivate the Stop & Start system to avoid
any risk of injury caused by the engine
restarting automatically.
Driving on flooded roads
Before entering into a flooded area, it is
strongly recommended that you deactivate
the Stop & Start system.
For more information on Driving
recommendations, particularly on flooded
roads, refer to the corresponding section.
Going into engine STOP
mode
With the vehicle stationary, place the gear lever
in neutral and release the clutch pedal.
This indicator lamp comes on in the instrument panel and the engine goes into
standby.
Automatic engine shutdown is only possible when the speed of the vehicle
has exceeded 6 mph (10 km/h), to avoid
repeated engine shutdowns when driving
slowly.

70
Driving
Never leave the vehicle without first
switching the ignition off with the key.
Never refuel with the engine in STOP
mode; you must switch off the ignition
using the key.
Special cases: STOP mode
not available
STOP mode is not activated when:
– the system is initialising,
– the driver's door is open,
– the driver's seat belt is not fastened,
– the air conditioning is on,
– the rear screen demisting is on,
– the windscreen wipers are on fast wipe,
– the reverse gear is engaged for the parking
manoeuvre,
– some special conditions (battery charge,
engine temperature, particle filter regeneration,
braking assistance, exterior temperature, etc.)
where the engine is needed to assure control of
a system.
– during intensive use of Stop & Start, it may
be deactivated to conserve starting ability;
go to a CITROËN dealer to have the function
reactivated.
This indicator lamp in the instrument panel flashes for a few seconds, then
goes off.
This operation is perfectly normal.
Going into engine START
mode
With a gear engaged, the automatic restarting of
the engine is only possible by fully depressing
the clutch pedal.
This indicator lamp goes off and the engine restarts.
If, after an automatic restart in START mode, the
driver does not perform any action on the vehicle
within 3 minutes, the system stops the engine
permanently. The engine can only be restarted
with the ignition key.
Special cases: START mode
activated automatically
The START mode may be invoked automatically
in the following circumstances:
– the vehicle is free-wheeling on a gradient,
– the windscreen wipers are on fast wipe,
– the air conditioning is on,
– the engine has been stopped for around 3
minutes with Stop & Start,
– some special conditions (battery charge,
engine temperature, braking assistance, air
conditioning setting, etc.) where the engine is
needed for control of the system or vehicle.
In this case, a message appears in the
instrument panel screen, accompanied by
this indicator lamp, which flashes for a few
seconds, then goes off.
This operation is perfectly normal.
While in STOP mode with a manual
gearbox, if a gear is engaged without
fully depressing the clutch pedal, restarting
may not take place.
An indicator lamp and/or message is
displayed in the instrument panel asking
you to fully depress the clutch pedal to allow
restarting.
With the engine stopped in STOP mode,
if the driver unfastens their seat belt and
opens a front door, the engine can only be
restarted using the ignition key. There is an
audible signal, accompanied by flashing of this
indicator lamp, and the display of a message.
Malfunction
In the event of a malfunction, the Stop &
Start is deactivated and this warning lamp
comes on, accompanied by a message on the
instrument panel display.
Have the system checked by a CITROËN dealer
or a qualified workshop.
In the event of a malfunction in STOP mode, the
engine can be restarted by fully depressing the
clutch pedal or putting the gear lever in neutral.
Hill start assist
This system keeps your vehicle briefly stationary
(for approximately 2 seconds) when making a hill
start, while you transfer your foot from the brake
pedal to the accelerator pedal.
This system (also called HHC - Hill Hold
Control), integrated with the dynamic stability
control system, is activated in the following
conditions:
– the vehicle must be stationary, engine running,
foot on the brake,
– the gradient of the road must be steeper than
5%,
– uphill, the gearbox must be in neutral or in a
gear other than reverse,
– downhill, reverse gear must be engaged.
The hill start assist system is a driving
aid. It is not an automatic vehicle parking
function or an automatic parking brake.
Operation

With the brake pedal and clutch pedal pressed,
from the time you release the brake pedal,

72
Driving
The inflation pressures defined for the vehicle can be found on the tyre pressure
label.
Tyre pressures should be checked when the
tyres are "cold" (vehicle stopped for 1 hour or
after a journey of less than 6 miles (10 km) at
moderate speeds). Otherwise, add 0.3 bar to
the pressures shown on the label.
For more information on Identification
markings, including the tyre pressure label,
refer to the corresponding section.
The tyre pressure measurement unit can be configured with the MODE button: in
the "Tyre pressure measurement” menu, select
"psi/bar/kPa".
For more information on Vehicle configuration
(MODE), refer to the corresponding section.
Under-inflation alert
This is signalled by the fixed illumination of this warning lamp, accompanied by an
audible signal and, depending on equipment, the
display of a message.
In the event of an anomaly noted on just one of
the tyres, depending on equipment, the symbol
or the message displayed identifies it.
► Reduce speed immediately, avoid excessive
steering movements and avoid sudden braking.
► Stop the vehicle as soon as it is safe to do
so.
The loss of pressure detected does not always cause visible bulging of the tyre.
Do not rely on just a visual check.
► Using a compressor, such as the one in
the temporary puncture repair kit, check the
pressures of the four tyres when cold.
► If it is not possible to make this check
immediately, drive carefully at reduced speed.
► In the event of a puncture, use the
temporary puncture repair kit or the spare wheel
(depending on equipment).
The alert is kept active until the tyre/tyres concerned is/are reinflated, repaired or
replaced.
Malfunction
The flashing and then fixed illumination of this warning lamp, accompanied by the
illumination of the service warning lamp, and
depending on equipment, the display of a
message, indicates a fault with the system.
In this case, the tyre pressures are no longer
monitored.
This alert is also displayed if at least one wheel is not equipped with a sensor.
Contact a CITROËN dealer or a qualified
workshop to have the system checked or,
following a puncture, to have the original wheel,
equipped with a sensor, refitted.
Pneumatic suspension

If the vehicle is equipped with pneumatic
suspension, it is possible to change the height
of the rear sill, in order to facilitate loading or
unloading.




There is a normal sill level, as well as 3 higher
levels (from +1 to +3) and 3 lower levels (from
-1 to -3). Each level reached is displayed on the
instrument panel display screen.
Loading sill height manual
correction
Adjusting the platform sill up or down
► A quick press on one of the controls selects
the upper or lower level. Each press (diode lit)
increases or decreases by one level.
A long press on one of the controls selects the
maximum corresponding level (-3 or +3).
Returning to the normal sill height
► Press the same number of times in the
opposite direction of the displayed position.
Deactivation/Reactivation
► Press and hold both controls simultaneously
to deactivate/reactivate the system.
Deactivation is confirmed by the lighting of the
control LEDs.
Beyond a speed of 3 mph (5 km/h), the
system reactivates automatically.
Loading sill height
automatic correction
Beyond a speed of 12 mph (20 km/h), the
system automatically restores the rear sill height
to its normal level.

76
Driving
simultaneously in the two dedicated areas of the
instrument panel.
If an additional road sign is detected, such
as a reduced speed limit for wet road sign, it
is displayed in an empty window below the
corresponding sign.
Additional signs are filtered as follows:
– Signs for snow or ice only appear if the
outside temperature is below 3°C.
– Signs for snow, rain or fog are only displayed
if the wipers are activated while the outside
temperature is below 3°C.
– Signs concerning heavy goods vehicles are
not displayed if they concern a vehicle weighing
less than 4 tonnes.
– Signs concerning farm equipment are not
displayed.
Signs such as no overtaking go out after about
40 seconds on the instrument panel.
Activation/Deactivation
This function can be set using the MODE button: in the “Traffic Sign” menu, select
“ON” or “OFF”.
For more information on Vehicle
configuration (MODE) , refer to the
corresponding section.
Operating limits
The system does not take account of reduced
speed limits, especially those imposed in the
following cases:
– Poor weather (rain, snow).
– Atmospheric pollution.
– Towing.
– Driving with a space-saver type spare wheel
or snow chains fitted.
– Driving with a non-standard suspension kit.
– Tyre repaired using the temporary puncture
repair kit.
– Young drivers.
The system may not display the speed limit if it
does not detect a speed limit sign within a preset
period and in the following situations:
– Road signs that are obstructed, non-standard,
damaged or bent.
– Obsolete or incorrect maps.
– Road incline causing the sign to be out of the
camera field of vision (on a slope, for example).
– Change in the vehicle load that causes the
camera to tilt significantly (system operation may
temporarily be suspended to enable camera
self-calibration).
Speed limiter
Refer to the General recommendations on the
use of driving and manoeuvring aids .
System which prevents the vehicle
from exceeding the speed
programmed by the driver. The speed is selected when the vehicle is
stationary with the engine running or while
driving with at least 2
nd gear engaged.
The minimum speed to be programmed is 19
mph (30 km/h).
The vehicle responds to the driver's foot
pressure on the accelerator until resistance is felt
in the pedal, which signifies that the vehicle has
reached the programmed speed.
However, depressing the pedal beyond this point
of resistance to the floor allows you to exceed
the programmed speed. To resume use of the
speed limiter, gradually release the pressure
on the accelerator pedal and return below the
programmed speed.


1. Selection of the speed limiter function
2. Activation / deactivation of the function
3. Programming a speed
The selection status of the function and the
programmed speed are visible in the instrument
panel display screen.
Selecting the function
► Turn ring 1 all the way down. The speed
limiter is selected, but is not yet active.


The display indicates OFF and the last
programmed speed.
Programming a speed
A speed can be programmed without activating
the speed limiter but with the engine running.
To memorise a speed higher than the previous
one:
► Move the control upwards (+).
A short press increases the setting by 1 mph
(km/h).
Pressing and holding increases the setting in
steps of 5 mph (km/h).
To memorise a speed lower than the previous
one:
► Move the control downwards (-).
A short press decreases the setting by 1 mph
(km/h).
Pressing and holding decreases the setting in
steps of 5 mph (km/h).
Activation/Deactivation
► Press button 2 to activate the speed limiter.

83
Driving
6Blind Spot Monitoring
System with trailer
detection
Refer to the General recommendations on the
use of driving and manoeuvring aids .


This system includes sensors, placed on the
sides of the rear bumper, which monitor the blind
spot areas.
It warns the driver of the presence of another
vehicle (car, truck, motorcycle) in the areas
hidden from their field of vision, while driving and
reversing.
If a trailer is hitched to the vehicle, the detection
area is enlarged by the length of the trailer.


The warning is given by a fixed warning lamp
that appears in the door mirror on the side in
question. Depending on the configuration, an
audible warning may sound.
Activation/Deactivation
The function can be activated or deactivated using the MODE button in the
Blind spot menu.
For more information on Vehicle configuration
(MODE), refer to the corresponding section.
Two modes of activation are available:
– VISUAL: visual warning. While driving, a
warning lamp appears in the door mirror on the
side where a vehicle is detected.
– VISUAL and AUDIBLE: visual and audible
warning. While driving, a warning lamp appears
in the door mirror on the side in question. If the
direction indicator is activated on the side where
the vehicle is detected, an audible warning will
sound.
When starting the vehicle, the warning lamp
comes on in each mirror to indicate that the
system is activated.
The status of the system remains in the memory
when the ignition is switched off.
Reverse gear

The system assists the driver during their
manoeuvres in reverse (e.g. exit from a parking
space).
It detects vehicles arriving to the left or right of
the vehicle at a speed of between approximately
1 and 22 mph (1 and 35 km/h).
When a vehicle is detected, a warning lamp
comes on in the mirror on the side in question,
supplemented by an audible warning.
Trailer detection
The system detects the presence and length of a
trailer. The vehicle detection area in blind spots
is extended by the length of the trailer.
The trailer detection mode is set via the MODE button.
For more information on Vehicle configuration
(MODE), refer to the corresponding section.
Two modes are available:
– Max: for a trailer length greater than 9 metres.

84
Driving
– Auto: for an automatic detection of the trailer
length (3 m, 6 m or 9 m).
In Auto mode, an icon appears in the instrument
panel indicating the length detected by the
system.
It may be necessary to make a 90° turn
to allow the system to detect the length
of the trailer.
When a trailer is detected, vehicle detection
when reversing is deactivated.
Operating conditions
– All vehicles are moving in the same direction
and in adjacent lanes.
– The speed of your vehicle is 6 mph (10 km/h)
minimum.
– When you overtake a vehicle, the speed
difference is less than 16 mph (25 km/h).
– When another vehicle overtakes you, the
speed difference is less than 31 mph (50 km/h).
Active Safety Brake with Collision Risk Alert and
Intelligent emergency
braking assistance
Refer to the General recommendations on the
use of driving and manoeuvring aids .


This system:
– warns the driver that their vehicle is at risk of
collision with the vehicle in front.
– reduces the vehicle's speed to avoid a
collision or limit its severity.
This system is comprised of three functions:
– Collision Risk Alert.
– Intelligent emergency braking assistance.
– Active Safety Brake (automatic emergency
braking).


The vehicle has a camera located at the top of
the windscreen.
This system does not avoid the need for vigilance on the part of the driver.
This system is designed to assist the driver
and improve road safety.
It is the driver's responsibility to continuously
monitor the state of the traffic, observing the
driving regulations.
As soon as the system detects a potential obstacle, it prepares the braking
circuit in case automatic braking is needed.
This may cause a slight noise and a slight
sensation of deceleration.
Deactivation / Activation
By default, the system is automatically activated
at every engine start.
This function can be set using the MODE button; select “ON” or “OFF” in the “Active
Safety Brake” menu.
For more information on Vehicle
configuration (MODE) , please refer to
the corresponding section.
Deactivation of the system is signalled by
the illumination of this warning lamp,
accompanied by the display of a message.
Operating conditions and
limits
The ESC system must not be faulty.
The DSC/ASR systems must not be deactivated.
All passenger seat belts must be fastened.
Driving at a steady speed on roads with few
bends is required.
In the following cases, deactivating the system
via the vehicle's configuration menu is advised:
– towing a trailer,
– carrying long objects on roof bars or roof rack,
– with snow chains fitted,
– before using an automatic car wash, with the
engine running,
– before placing the vehicle on a rolling road in
a workshop,
– towed vehicle, engine running,
– following an impact to the windscreen close to
the detection camera.
It is automatically deactivated after
detection of a fault with the brake pedal
switch or with at least two brake lamps.
After an impact, the function automatically stops operating. Contact a
CITROËN dealer or a qualified workshop to
have the system checked.
It is possible that warnings are not given,
are given too late or seem unjustified.
The driver must always stay in control of their
vehicle and be prepared to react at any time
to avoid an accident.
Cases of non-detection by the system:
– Pedestrians, cyclists, animals, objects on the
road.
– Vehicles crossing your lane.
– Vehicles driving in the opposite direction.

90
Practical information
For other versions, the second button is
replaced by a fuse; contact a CITROËN
dealer or a qualified workshop.
Compatibility of fuels
Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio) fuel (vegetable or animal oils, pure or diluted,
domestic fuel, etc.) is strictly prohibited (risk
of damage to the engine and fuel system).
The only Diesel fuel additives authorised for use are those that meet the B715000
standard.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the
formation of paraffins in summer-type Diesel
Fuel
The capacity of the tank is about 90 litres.
Fuel tanks of different capacities may be fitted,
60 and 120 litres, depending on the engine.
Low fuel level
When the low fuel tank level E (Empty) is
reached, this warning lamp comes on.
At this moment, you have approximately 10 or
12 litres left in the reserve, depending on the
capacity of your tank and the engine.
You must refuel as soon as possible to avoid
running out of fuel.
Refuelling
The fuel tank must be filled with the engine off.
► Open the fuel filler flap.
► Hold the black filler cap with one hand.
► With the other hand, insert the key and turn it
anti-clockwise.


► Remove the black filler cap and hang it on
the hook located on the inside of the filler flap.
A label inside the fuel filler flap indicates the type
of fuel to use.
Do not continue past the 3
rd cut-off of the nozzle.
This may cause malfunctions.
► After filling the fuel tank, lock the black filler
cap and close the filler flap.
With the Stop & Start system, never
refuel with the engine in STOP mode;
you must switch off the ignition using the key.
Fuel system cut off
In the event of an impact, a device automatically
cuts off the fuel supply to the engine and the
vehicle's power supply.
It triggers the hazard warning lamps and the
courtesy lamps, as well as the unlocking of the
doors.
After the impact and before restoring these power supplies, check that there
are no fuel leaks or sparks to avoid any risk of
fire.


► To restore the fuel supply, press the first
button, located on the front right-hand side.


► To then restore the power supply, press
the second button, located in the battery
compartment under the floor (Minibus).

151
Audio system
11Audio system

Multimedia audio system -
Bluetooth
® telephone
The system is protected in such a way
that it will only operate in your vehicle.
For safety reasons, the driver must only
carry out operations that require close
attention with the vehicle stationary.
When the engine is switched off and to
prevent discharging of the battery, the
system switches off after activation of energy
economy mode.
First steps
On/off, volume setting.
Select FM and AM wavebands.
Select USB or AUX source.
Display the list of connected telephones.
Rotate: scroll through a list or adjust radio
station.
Press: confirm the option displayed in the
screen.
Information on the current radio station or
media.
Select pre-set stations.
FM-A, FM-B, FM-C, AM-A, AM-B, AM-C.
Display the menu and set the options.
Radio buttons 1 to 6:
Select a pre-set radio station.
Long press: pre-set a station.
Random (shuffle) play
Repeat play.
Mute/pause the volume.
Automatic frequency search down. Select the previous USB track.
Press and hold: rewind.
Automatic frequency search up. Select the next USB track.
Press and hold: fast forward.
Abandon the current operation. Go up one level (menu or folder).
Steering mounted controls
Activate/deactivate the pause function of USB/iPod, AUX and Bluetooth® sources.
Activate/deactivate the mute function of the
radio.
Activate/deactivate the microphone during a
telephone conversation.
Toggle up or down: increase or decrease the volume for voice announcements and
music, hands-free and text message reading
sources.
Activate voice recognition. Pause a voice message to start a new
voice command.
Pause voice recognition.
Accept an incoming call. Accept a second incoming call and put
the active call on hold.
Activate voice recognition for the telephone
function.
Pause a voice message to give another voice
command.
Pause voice recognition.
Radio, toggle up or down: select next/
previous station.