engine CITROEN RELAY 2020 Handbook (in English)

13
Instruments
1Fault confirmed

In addition to the previous signals, the remaining
range allowed will be displayed in miles or
kilometres in the instrument panel.
The alert will be repeated every 30 seconds with
an update of the driving range.
See a CITROËN dealer or a qualified workshop
as soon as possible.
You risk not being able to start the engine.
Starting will be prevented after 250 miles
(400 km)
At each starting attempt, the alert is
activated and the starting prevention
message is displayed.
To be able to start the engine, you must call on a
CITROËN dealer or a qualified workshop.
Vehicle configuration
(MODE)




This control panel gives access to menus in
order to customise some equipment.




The corresponding information is displayed in
the instrument panel display screen.
Languages available: Italian, English, German,
French, Spanish, Portuguese, Dutch, Brazilian,
Polish, Russian, Turkish and Arabic.
All menus are accessible if the vehicle is
equipped with the audio system.
If the vehicle is equipped with the touch screen
audio and telematics system, some menus are
only accessible via its audio system control
panel.
For safety reasons, some menus are
only accessible with the ignition off.
This MODE button allows you to:
– access the menus and sub-menus,
– validate your choices, within a menu,
– exit menus.
A long press allows you to return to
the home screen.
This button allows you to:
– scroll up within a menu,
– increase a value.
This button allows you to:
– scroll down within a menu,
– decrease a value.

20
Access
Key

This locks and unlocks the vehicle's doors,
opens and closes the fuel filler cap, as well as
switching the engine on and off.
2-button remote control

Central unlocking
Pressing this button simultaneously
unlocks all of your vehicle's doors. The interior courtesy lamp comes on briefly and
the direction indicators flash twice.
If your vehicle has an alarm, pressing this button
disarms it.
The indicator lamp in the central locking button,
located in the dashboard, goes off.
Central locking
Pressing this control allows you to
simultaneously lock all your vehicle's
doors.
If one of the doors is open or not properly closed,
central locking does not work.
The direction indicators flash once.
If your vehicle is so equipped, pressing this
control activates the alarm.




The central locking control indicator lamp comes
on and flashes.
3-button remote control

Unlocking the cab
Pressing this button unlocks your
vehicle's cab.
The interior courtesy lamp comes on briefly and
the direction indicators flash twice.
The indicator lamp in the central locking button,
located in the dashboard, goes off.
Unlocking the load space
Pressing this button unlocks the side door
and the rear doors of the load space.
The direction indicators flash twice.
If your vehicle has an alarm, pressing this button
disarms it.
Central locking
Pressing this control allows you to lock all
the doors of your vehicle, cab and loading
area.
If one of the doors is open or not properly closed,
central locking does not work.
The direction indicators flash once.
If your vehicle is so equipped, pressing this
control activates the alarm.




The central locking control indicator lamp comes
on and flashes.
Folding / Unfolding the
key
► Press this button to unfold / fold the
key.
If you do not press the button, you risk
damaging the mechanism.
Summary of the main functions of the key
Type of key Unlocking the cabLocking the doorsUnlocking the rear doors
Basic key Turn anti-clockwise (driver’s side).Turn clockwise (driver’s side).-
Remote control key
Signalling

22
Access
Type of keyUnlocking the cabLocking the doorsUnlocking the rear doors
Direction indicators 2 flashes.1 flash.2 flashes.
Central locking control indicator
lamp on the dashboard Off.
Fixed for approximately 3
seconds, then flashing. Flashing.
Using the key in the driver's door lock does not activate/deactivate the alarm.
Locking/Unlocking from
inside
Cab and loading area



► Press this button to lock/unlock the cab doors
and the loading area.
The doors can still be opened from the inside.
If one of the doors is open or not properly
closed, central locking does not work.
The control indicator lamp:
– comes on when the doors are locked and from
when the ignition is switched on,
– then flashes when the doors are locked when
stationary with the engine off.
This button is inoperative if the vehicle has been locked or deadlocked using an
exterior control (depending on equipment,
with the key or the remote control).
Driving with locked doors can make it
more difficult for emergency services to
access the vehicle in case of an emergency.
Loading area



► Press this button to lock / unlock the side
door and the rear doors from the cab.
The indicator lamp remains illuminated when
locking.
Anti-intrusion security
When the vehicle is started, the system locks the
cab and load space doors automatically when
you reach approximately 12 mph (20 km/h).
If none of the doors is opened during the journey,
the locking remains active.
Activation / deactivation of the function
This function can be set using the MODE
button: select “ON” or “OFF” in the
“Autoclose” menu.
For more information on Vehicle
configuration (MODE) , refer to the
corresponding section.
Front doors

► Use the corresponding button on the remote
control or use the key in the driver's door lock to
unlock.
► Pull the handle towards you.
Sliding side door
Take care not to block the guide space
on the floor to allow the door to slide
correctly.
Opening
From outside
► Pull the handle towards you and then towards
the rear.

25
Access
2- Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
Activation
► Switch off the ignition and exit the vehicle.► Press this button of the remote
control.
The protections are active after a few seconds.
Triggering of the alarm
This is signalled by the siren sounding and
flashing of the direction indicators for thirty
seconds.
The alarm then returns to monitoring mode but the triggering event is stored
and is indicated by illumination of the electronic
immobiliser warning lamp for about 10 seconds
when the ignition is switched on.
The alarm is also triggered after interruption of
the electrical supply and when it is reconnected.
Deactivation using the
remote control
► Press this button.
The standby mode is deactivated when the
vehicle is unlocked.
Deactivating the anti-tilt
monitoring
(Depending on engine)► Press this button to deactivate the
protection (e.g. when towing the vehicle
with the alarm on).
The protection remains active until the central
opening of the doors.
Failure of the remote control
► Unlock the doors using the key in the lock;
the alarm goes off.
► Turn the ignition on; the identification of the
key code will turn off the alarm.
Locking the doors using the key in the
lock does not activate the alarm.
To deactivate the siren quickly
following a false alarm:
► switch on the ignition, recognition of the
key code stops the alarm,
► press the unlocking button (cab and key)
on the remote control.
To avoid setting the alarm, when washing the
vehicle for example, lock the vehicle using
the key.
Unlocking the vehicle using the remote
control deactivates the siren automatically.
Electric windows

A. Driver electric window
B. Passenger electric window
Manual operation
► To open or close the window, press or
pull switch A/B without passing its point of
resistance. The window stops when the switch
is released.
Automatic operation
► To open or close the window, press or pull
switch A past its point of resistance: the window
opens or closes completely when the switch is
released. Operating the switch again stops the
movement of the window.

34
Ease of use and comfort
Additional pre-heater or programmable additional
heating
This is an additional, programmable and
independent system that heats the hot water
loop of the Diesel engine to facilitate starting.
It improves the performance of the defrosting
and demisting and, if fitted to the vehicle, that of
the heated seats.
The passenger compartment’s temperature rises
more quickly.
This system must be programmed to be started
before entering the vehicle.
Automatic additional heating
This is an additional system that starts
automatically when the ignition is switched on. Its
activation depends on the outside temperature
and the temperature inside the vehicle.
It switches off automatically as soon as the
heating is manually switched on.
Supplementary heating
On 2-3 seat versions, it is located under the
driver's seat with air diffusion directed towards
the front.
Complete switch-off
► Press button 3 to switch off the system. The
LED and the display go out.
Temperature
The scale is between:
– a rise in interior air temperature HI (High),
which heats up to a maximum graduation of 32,
– a cooling of interior air temperature LO (Low),
which decreases to a graduation of 16.
Air distribution
► Press one of the buttons 4 to direct the air
flow towards:
the windscreen and front side window
vents (demisting - defrosting windows),
the central and side vents (chest and
face),
the diffusers of the front and rear zones
(footwells).
Combining buttons makes it possible to refine
the air distribution.
Air flow
► Press one of the buttons 5 to increase or
decrease the air flow.
Air intake/Air recirculation
The intake of exterior air prevents the formation
of mist on the windscreen and side windows.
Recirculating the interior air isolates the
passenger compartment from exterior odours
and fumes.
This function allows hot or cold air to be delivered selectively and more quickly.
Return to exterior air intake as soon as possible
to avoid deterioration of the air quality and the
formation of mist.
► Press button 6 to activate interior air
recirculation. The indicator lamp comes on.
Pressing this button again restores exterior air
intake. The indicator lamp goes off.
Pressing button 1 also restores exterior
air intake. Returning to this position
allows the air in the passenger compartment
to be renewed and demisting. Pressing button
1 again restores the FULL AUTO function.
Additional rear ventilation
This system is complementary
to the standard passenger
compartment ventilation
equipment.




Air output
► Press control 1 to activate/deactivate the
release of air to the exterior (confirmed by the
LED coming on/going out).
Air intake
► Press control 2 to activate/deactivate
the exterior air intake into the passenger
compartment (confirmed by the LED coming on/
going out).
Additional heating systems
Additional heating
This is heating for the passenger compartment
which is additional to the standard equipment.
Its operation may be independent of the engine.

35
Ease of use and comfort
3Additional pre-heater or programmable additional
heating
This is an additional, programmable and
independent system that heats the hot water
loop of the Diesel engine to facilitate starting.
It improves the performance of the defrosting
and demisting and, if fitted to the vehicle, that of
the heated seats.
The passenger compartment’s temperature rises
more quickly.
This system must be programmed to be started
before entering the vehicle.
Automatic additional heating
This is an additional system that starts
automatically when the ignition is switched on. Its
activation depends on the outside temperature
and the temperature inside the vehicle.
It switches off automatically as soon as the
heating is manually switched on.
Supplementary heating
On 2-3 seat versions, it is located under the
driver's seat with air diffusion directed towards
the front.
On 5-9 seat versions, it is
located at the rear. Depending
on the version of the model, the
air diffusion is either direct from
the rear, or comes from the rail
located under each of the two
rows of seats.
► Press this control to activate/
deactivate the heating. The LED lights up
if heating is activated.
When quickly defrosting and demisting, turn off
the control.
Rear heating and/or air
conditioning






If the vehicle is equipped with an additional
air conditioning unit, located at the rear of the
vehicle: the distribution rail located in the roof
and the individualised air vents ensure a perfect
diffusion of cold air.
The hot air diffused from the front air conditioning
unit to the floor is distributed at the height of the
rear passengers' feet in rows 2 and 3.
A hot air vent, located on the left-hand rear
wheel arch, may complement the system for the
rear passengers’ feet in row 3.
Activation/Deactivation
► From the driver's seat, press this
button located on the MODE control panel
to activate the operation of the rear controls. The
indicator lamp comes on.
Pressing again on this button deactivates the
operation of the rear controls. The indicator lamp
goes off.

36
Ease of use and comfort
Delayed starting of the
heating system
The start time can be programmed between 1
minute and 24 hours in advance.
You can memorise up to three different start
times, but only programme a single delayed
start.
To perform a daily start at a fixed time, reprogramme the memorised time each
day.
► Press button 3; the screen comes on.
The - -:- - symbol or the previous memorised
time and the corresponding preset number (1, 2
or 3) are displayed for 10 seconds.
To recall the other preset times, press button 3 several times before the end of
the 10 seconds.
Within 10 seconds, press one of the buttons 1 to
select the desired start time.
The memorisation is confirmed by the
disappearance of the start time, the display of
the preset number (1, 2 or 3) and the lighting of
the screen.
By default, preset times are already
memorised in the system (1 = 06:00, 2 =
16:00, 3 = 22:00). Any change cancels and
replaces the previous preset time.
If the battery is disconnected, the default
preset times will be restored.
Setting the comfort
temperature
► Turn control 1 to select a position between
blue (cold) and red (hot) so as to adjust the
temperature to your requirements.
The OFF control on the "Mono-zone" central control panel switches the
function off.
However, a back-up system will automatically
ventilate the rear circuit, even if the control is
in position 0, to avoid the formation of mist.
Air flow
► Set control 2 to the desired position to
increase or decrease the air flow.
Additional programmable heating
The additional programmable heating gradually
brings the engine to a good temperature to
facilitate its starting.
An built-in clock allows the time of its triggering
to be programmed. The passenger compartment
will warm up faster.
The warming-up of the passenger compartment, de-icing and demisting are
facilitated. The control panel for the programmable
additional heating is located next to the steering
wheel, below the MODE control panel.




1. Time setting buttons
2. Immediate switching on of heating button
3. Programme selection button
4. Heating cycle indicator lamp
5. Time display
6. Time setting and display indicator lamp
7. Display of the selected programme number
8. Ventilation indicator lamp
Setting the internal clock
time
Set the clock on the control panel before
programming the deferred starting of the heating.
► Press and hold button 3. The screen and time setting indicator lamp light
up.
► Within ten seconds, press one of the setting
buttons 1 until the exact time is displayed: • > to increase the hours, or
• < to decrease the hours.
By holding the button down, the numbers scroll
faster.
► Release button 3.
When the screen switches off, the time is
memorised.
Reading the time
► Press one of the buttons 1.
The time display indicator lamp comes on and
the time is displayed for approximately ten
seconds.
Immediate starting of the
heating system
Before turning on the heating, check that:
– the temperature control knob is in the Hot air
position (red),
– the air flow control knob is in position 2.
► Press button 2.
The screen and the heating cycle indicator lamp
will come on and stay on for the entire operating
time.

37
Ease of use and comfort
3Delayed starting of the
heating system
The start time can be programmed between 1
minute and 24 hours in advance.
You can memorise up to three different start
times, but only programme a single delayed
start.
To perform a daily start at a fixed time, reprogramme the memorised time each
day.
► Press button 3; the screen comes on.
The - -:- - symbol or the previous memorised
time and the corresponding preset number (1, 2
or 3) are displayed for 10 seconds.
To recall the other preset times, press button 3 several times before the end of
the 10 seconds.
Within 10 seconds, press one of the buttons 1 to
select the desired start time.
The memorisation is confirmed by the
disappearance of the start time, the display of
the preset number (1, 2 or 3) and the lighting of
the screen.
By default, preset times are already
memorised in the system (1 = 06:00, 2 =
16:00, 3 = 22:00). Any change cancels and
replaces the previous preset time.
If the battery is disconnected, the default
preset times will be restored.
Cancelling the programming
► To delete the programmed start time, briefly
press button 3.
The lighting of the screen and the preset number
(1, 2 or 3) go off.
Recalling one of the preset
start times
► Press button 3 as many times as necessary
until the number corresponding to the desired
preset start time (1, 2 or 3) appears.
After ten seconds, the time disappears but
remains memorised while the corresponding
number (1, 2 or 3) and the screen remain on.
Setting the operating
duration
The operating duration can be set between 10
and 60 minutes.
► Press and hold button 3.
► Press simultaneously one of the buttons 1.
The time and the time setting indicator lamp light
up.
► Press and hold button 3 again.
► Press simultaneously one of the buttons 1
again.
The programmed operating duration is displayed
and the heating or ventilation cycle indicator
lamp flashes.
► Set the duration by pressing one of the
buttons 1.
The memorisation is confirmed by the
disappearance of the duration on the screen or
by pressing button 3 again.
Switching the heating off
In the event of a delayed start, the heating
switches off automatically at the end of the
programmed duration.
► In the event of an immediate start, press
button 2 again to switch it off manually.
The heating cycle indicator lamp and the screen
switch off.
Have the additional heating checked at
least once a year at the beginning of
winter. Maintenance and repairs should only
be carried out by a CITROËN dealer or a
qualified workshop.
Use only genuine replacement parts.
To avoid the risks of poisoning or asphyxia, the additional heating must not
be used, even for short periods, in a closed
environment such as a garage or workshop
which are not equipped with an exhaust gas
extraction system.
The additional heating switches off when the
battery voltage is low, so as to allow engine
starting.
The additional heating is fed by the vehicle's
fuel tank. Ensure that the low fuel warning
lamp is not on.

44
Ease of use and comfort
Exterior fittings
Protective grille

Depending on the country of sale, a protective
grille, fixed inside the front bumper, protects the
engine parts against loose chippings, etc.
Very cold climate protectors
Depending on the country of sale, protective
foam is present to prevent the penetration of
cold or snow in the upper part of the engine
compartment.

Load stop
On the floor, behind the front seats, a horizontal
partition protects the driver and front passengers
against the risk of load movement.
Ladder-type vertical
partition
Depending on the country of sale, behind the
driver’s seat, a ladder-type vertical partition
protects the driver against the risk of load
movement.
Glass partition
Depending on the country of sale, a glass
partition isolates the cab from the loading area.
You can nevertheless use the control to open/
close its sliding glass.
Torch

If the vehicle is equipped, the magnetic torch is
located at the rear courtesy lamp.
Lighting is installed in the centre of the base of
the torch.
Remove the torch from its base by pressing
the button and then rotating it 90 degrees
downwards.
To turn on the torch, slide the switch forwards.
To change the 4 batteries (Ni-MH type), remove
the protective cover, located on the torch.
To put the torch back in place, engage it in the
notches on the base and rotate it upwards.
With the vehicle stationary and the key
either in the ignition switch or removed,
the charging as well as the lighting of the
torch stops after about 15 minutes.
While driving, the batteries of the torch are
automatically recharged.
Sliding side windows

Depending on version, the vehicle has side
windows that can be opened.
► Pinch both controls, then slide the window.
When driving, the window must be
closed or locked in an intermediate
position.
Do not place long objects that protrude from
the window.

45
Ease of use and comfort
3Exterior fittings
Protective grille

Depending on the country of sale, a protective
grille, fixed inside the front bumper, protects the
engine parts against loose chippings, etc.
Very cold climate protectors
Depending on the country of sale, protective
foam is present to prevent the penetration of
cold or snow in the upper part of the engine
compartment.


Located at the end of each headlamp unit, they
are fixed on the crossmember on the upper part
of the radiator.
To remove them, slide them sideways towards
the outside of the vehicle.
Retractable footboard

To facilitate the access and exit of the rear
passengers, the vehicle may be equipped with
a footboard, which unfolds at the opening of the
sliding side door.