ECO mode CITROEN RELAY 2020 Handbook (in English)

2
Contents





 ■
Overview
 ■
Eco-driving
1Instruments
Instrument panel 6
Warning and indicator lamps 6
Indicators 10
Vehicle configuration (MODE)
13
Touch screen audio and multimedia system 18
Setting the date and time 18
Trip computer 19
Trip computer 19
2Access
Key 20
Remote control 20
Front doors 23
Sliding side door 23
Rear doors 23
Alarm 24
Electric windows 25
3Ease of use and comfort
Front seats 27
Front bench seat 28
Rear seats 29
Rear bench seat 29
Steering wheel adjustment 30
Mirrors 31
Heating and Ventilation 31
Heating / Manual air conditioning 32
Automatic air conditioning 33
Additional heating systems 34
Rear heating/air conditioning 35
Additional programmable heating 36
Front demist - defrost 38
Rear screen de-icing 38
Cab layout 38
Rear fittings
42
Exterior fittings 45
4Lighting and visibility
Lighting control stalk 46
Direction indicators 46
Automatic headlamps 47
Headlamp beam height adjustment 48
Wiper control stalk 49
Changing a wiper blade 50
5Safety
General safety recommendations 51
Hazard warning lamps 51
Horn 51
Electronic stability control (ESC) 52
Seat belts 55
Airbags 57
Child seats 58
Deactivating the front passenger airbag 60
ISOFIX seats 61
Child lock 63
6Driving
Driving recommendations 64
Starting-switching off the engine 67
Battery standby system 67
Parking brake 68
Gearbox 68
Gear shift indicator 69
Stop & Start 69
Hill start assist 70
Tyre under-inflation detection
71
Pneumatic suspension 72
Driving and manoeuvring aids - General
recommendations
73
Speed Limit recognition and
recommendation
75
Speed limiter 76
Cruise control - particular
recommendations
78
Cruise control 78
Cruise control (3L HDi engine) 79
Lane Departure Warning System 80
Blind Spot Monitoring System with trailer
detection
83
Active Safety Brake with Collision Risk
Alert and Intelligent emergency braking
assistance
84
Rear parking sensors 87
Reversing Camera 87
7Practical information
Fuel 90

6
Instruments
Instrument panel

1.Speedometer (mph or km/h)
2. Display screen
3. Fuel gauge
4. Coolant temperature
5. Rev counter (rpm x 1,000)
Level 1 display screen

In the lower part:
– Time,
– Outside temperature,
– Miles / Kilometres travelled,
– Trip computer (range, consumption, etc.),
– Headlamp beam height,
– Programmable overspeed alert,
– Speed limiter or cruise control,
– Gear shift indicator, –
Stop & Start.
In the upper part:
– Date,
– Service indicator,
– Alert messages,
– Function status messages,
– Vehicle configuration.
Level 2 display screen

In the left-hand part:
– Time,
– Outside temperature,
– Warning or status lamps,
– Speed limiter or cruise control.
In the right-hand part:
– Date,
– Service indicator,
– Trip computer (range, consumption, etc.),
– Alert messages,
– Function status messages,
– Vehicle configuration,
– Headlamp beam height,
– Miles / Kilometres travelled.
Brightness of the
instruments and controls
The brightness of the instruments and
controls can be adjusted using the MODE
button, with the sidelamps on.
For more information on Vehicle configuration
(MODE), refer to the corresponding section.
Warning and indicator
lamps
Displayed as symbols, the warning and indicator
lamps inform the driver of the occurrence of a
malfunction (warning lamps) or of the operating
status of a system (operation or deactivation
indicator lamps). Certain lamps light up in two
ways (fixed or flashing) and/or in several colours.
Associated warnings
The illumination of a lamp may be accompanied
by an audible signal and/or a message displayed
in a screen.
Relating the type of alert to the operating status
of the vehicle allows you to determine whether
the situation is normal or whether a fault has
occurred: refer to the description of each lamp
for further information.
When the ignition is switched on
Certain red or orange warning lamps come on
for a few seconds when the ignition is switched
on. These warning lamps should go off as soon
as the engine is started.

7
Instruments
1For more information on a system or a function,
refer to the corresponding section.
Warning lamp continuously
lit
The illumination of a red or orange warning lamp
indicates the occurrence of a fault that needs
further investigation.
If a warning lamp remains lit
The references (1), (2) and (3) in the warning
and indicator lamp description indicate whether
you should contact a qualified professional in
addition to the immediate recommended actions.
(1): You must stop the vehicle .
Stop as soon as it is safe to do so and switch off
the ignition.
(2): Contact a CITROËN dealer or a qualified
workshop.
(3): Visit a CITROËN dealer or a qualified
workshop.
List of warning and
indicator lamps
Red warning/indicator lamps
Coolant temperature
On H in the red zone or fixed with the
needle in the red zone.
The coolant temperature is too high and/or has
abnormally increased. Carry out (1), then wait until the engine has
cooled down before topping up the level, if
necessary. If the problem persists, carry out (2).
Engine oil pressureFlashing, for a few seconds, accompanied
by a message in the display.
The engine oil quality is deteriorated.
Change the engine oil as soon as possible.
After a second alert level, engine performance
will be limited.
Temporarily or permanently on, with the engine running.
A lack of oil or a major malfunction is detected.
Carry out (1) then manually check the level.
If necessary, top up.
If the level is correct, carry out (2).
Battery chargeFixed.
A malfunction in the charging circuit or the
battery is detected.
Check the battery terminals.
Fixed or flashing, despite the checks.
An ignition or injection malfunction is
detected.
Carry out (2).
Opening detectionFixed.
One of the vehicle access openings is not
properly closed.
Check that the cab doors, the rear and side
doors and the bonnet are closed.
Power steeringFixed, accompanied by an audible signal
and a message on the screen.
The power steering has a fault.
Drive carefully at moderate speed, then carry
out (3).
AirbagsFixed or flashing.
One of the airbags or seat belt
pyrotechnic pretensioners is faulty.
Carry out (3).
Seat belt not fastenedFixed, then flashing.
The driver has not fastened his seat belt.
Pull the strap then insert the tongue in the
buckle.
Accompanied by an audible signal, then fixed.
The vehicle is moving with the driver's seat belt
unfastened.
Check that the seat belt is fastened correctly by
pulling the strap.
Pneumatic suspensionFixed.
The system has a fault.
Carry out (3).
Parking brakeFixed.
The parking brake is applied or not
properly released.

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Instruments
Release the parking brake to switch off the
warning lamp, keeping your foot on the brake
pedal.
BrakingFixed.
The brake fluid level is too low.
Carry out (1) then top up with fluid that complies
with the Manufacturer's recommendations.
If the problem persists, carry out (2).
Fixed.
The electronic brake force
distribution (EBFD) system is faulty.
Carry out (1) and then (2).
Orange warning/indicator lamps
Service
Temporarily on. One or more minor faults, for which there
is/are no specific warning lamp(s), have been
detected.
Carry out (2).
Fixed, accompanied by the display of a
message.
One or more major faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed in the instrument panel, then carry out
(3).
Anti-lock braking system (ABS)Fixed.
The anti-lock braking system has a fault.
The vehicle retains conventional braking. Drive carefully at moderate speed, then carry
out (3).
Collision Risk Alert / Active Safety BrakeFixed, accompanied by the display of a
message.
The system has been deactivated via the vehicle
configuration menu.
Collision Risk Alert/Active Safety BrakeFlashing.
The system activates and brakes the
vehicle momentarily so as to reduce the speed of
collision with the vehicle ahead.
Fixed, accompanied by a message and
an audible signal.
The system has a fault.
Carry out (3).
Collision Risk Alert / Active Safety BrakeFixed.
The system has a fault.
If these warning lamps come on after the engine
is switched off and then restarted, carry out (3).
Brake pads
Fixed.
The front brake pads are worn.
Carry out (3) to replace the pads.
DSC / ASRFlashing.
The system is operating.
The system optimises traction and improves the
directional stability of the vehicle.
Fixed, accompanied by an audible signal and a message in the screen.
The DSC / ASR or hill start assist system has a
fault.
Carry out (2).
Fixed.
The Intelligent Traction Control has a
fault.
Carry out (2).
Particle filter (Diesel)Fixed.
The particle filter is regenerating itself.
Leave the engine running until the warning lamp
goes off so that regeneration can be completed.
Engine self-diagnostic systemFixed.
A fault with the engine or the EOBD
emissions control system has been detected.
EOBD (European On Board Diagnosis) is a
diagnostics system which complies with, among
others, the standards on emissions limits of:
– CO (carbon monoxide),
– HC (unburnt hydrocarbons),
– NOx (nitrogen oxides), detected by oxygen
sensors placed downstream of the catalytic
converters and
– particles.
Carry out (3) quickly.
Tyre under-inflation detectionFixed.
A tyre is deflated or punctured.
Carry out (1).
Change the wheel or repair the tyre.

9
Instruments
1Fixed.
A sensor is faulty.
Carry out (3).
Lane departure warning systemFlashing, accompanied by an
audible signal.
The involuntary crossing of a line on the left or
right has been detected.
Turn the steering wheel in the opposite direction
to return to the correct trajectory.
Fixed, accompanied by an audible signal.
The lane departure warning system is
faulty.
Clean the windscreen.
If the problem persists, carry out (3).
Electronic immobiliserFixed.
The ignition key inserted is not
recognised.
The engine cannot start.
Change key and carry out (3) to have the faulty
key checked.
On for about 10 seconds when the
ignition is switched on.
The alarm has been triggered.
Carry out (3) to have the locks checked.
Water in Diesel fuel filter(Diesel)Fixed.
The Diesel filter contains water.
Carry out (2) without delay - risk of damage to
the injection system!
AdBlueFixed, then flashing accompanied by a
message in the display.
The driving range is decreasing.
You must quickly top up the AdBlue.
Low fuel levelFixed, with the needle in zone E.
The fuel reserve is being used.
Refuel without delay.
Flashing.
The system has a fault.
Carry out (2).
Diesel pre-heaterFixed.
The climatic conditions mean that pre-
heating is necessary.
Wait until the indicator lamp goes off before
starting the engine.
Rear foglampsFixed.
The button on the MODE control panel is
switched on.
The lamps only operate when the dipped beam
headlamps are on.
Under normal visibility conditions, switch them
off.
Green warning/indicator lamps
Direction indicators
Direction indicators with audible signal.
The direction indicators are on.
Front foglampsFixed.
The button on the MODE control panel is
switched on.
The lamps only operate when the dipped beam
headlamps are on.
Dipped beam headlampsFixed.
The lamps are on.
Cruise controlFixed.
Cruise control is selected.
Manual selection.
Blue warning/indicator lamps
Main beam headlamps
Fixed.
The lamps are on.
Automatic headlampsFixed.
The function has been activated via the
“MODE” menu.
Turning the main beam headlamps on and off is
automatically controlled according to traffic and
driving conditions.
Black/white warning lamps
Temperature / Black ice
Fixed, accompanied by a message
in the display.
Climatic conditions can lead to black ice on the
road.

10
Instruments
Be extra vigilant and avoid sudden braking.
Date / TimeFixed.
It is set via the “MODE” menu.
Beam heightFixed.
The headlamps are adjusted from position
0 to 3 depending on the load transported.
Adjust with the buttons on the MODE control
module.
Service spannerFixed.
Service is due.
Refer to the list of checks in the manufacturer's
service schedule then have the service carried
out.
Stop & StartFixed.
With the vehicle stationary (traffic lights,
stop sign, congestion, etc.), the Stop & Start
system puts the engine in STOP mode.
The indicator lamp goes off and the engine
restarts automatically in START mode, as soon
as you move off.
Flashing for a few seconds, then goes off.
STOP mode is temporarily unavailable.
Gear shift indicatorFixed.
The next higher gear may be engaged.
Speed limiterFixed.
The limiter is activated.
Fixed with "OFF".
The limiter is selected and not active.
Indicators
Service information
For a few seconds after the ignition is switched
on, the spanner symbolising service information
comes on: the screen informs you when the next
service is due, in accordance with the servicing
schedule indicated in the manufacturer's service
schedule.


This information is determined in relation to the
distance travelled since the previous service.
Engine oil level
Depending on the engine, the engine oil level is
then displayed, on a scale of 1 (Min) to 5 (Max).
If no scale is displayed, the oil level is
insufficient; it is essential to top it up to prevent
engine damage.
For the measurement of this level to be valid, the
vehicle must be parked on horizontal ground,
with the engine having been off for more than 30
minutes.
If in doubt, check the oil level using the
dipstick.
For more information on Checking levels,
refer to the corresponding section.


After a few seconds, the display returns to its
standard functions.
Engine oil quality
This warning lamp flashes and, if your vehicle is equipped with this function, a
message is displayed at each start: the system
has detected a deterioration of the engine oil. It
is essential to change the oil as soon as
possible.
This 2nd warning lamp, coupled with the
1st, lights up on the instrument panel if the
oil change has not been carried out, and the
degradation of the oil has exceeded a new
threshold. If this warning lamp comes on at

11
Instruments
1regular intervals, the oil has to be changed as
soon as possible.
For 3.0 L HDi engines, the engine speed
is then limited to 3,000 rpm, then 1,500
rpm until the oil is changed. Change the
engine oil to prevent damage.
Resetting the service
indicator
A qualified workshop, equipped with the
diagnostic tool, will stop the permanent flashing
of the warning lamp after each service.
If you have serviced the vehicle yourself, reset
the service indicator as follows:
► Insert the key into the ignition switch.
► Turn it to the MAR - ON position.
► Simultaneously depress the brake and
accelerator pedals for more than 15 seconds.
Refer to the checklist in the
manufacturer's service schedule
provided on delivery of the vehicle.
Reminder of the servicing
information
To access the service indications at any
time, briefly press the MODE button.
Use the up/down arrows to view service intervals
and engine oil quality.
Pressing the MODE button again allows you to
return to the various display menus.
A long press allows you to return to the home
screen.
Menu... Select... Allows you
to...
Service Service
(miles/
km before
service) Display the
remaining
miles/
kilometres to
be travelled
before the
next service.
Oil change
(miles/km
before oil
change) Display the
remaining
miles/
kilometres to
be travelled
before the
next oil
change.
For more information on Vehicle
configuration (MODE) , refer to the
corresponding section.
Coolant temperature

If the needle is positioned between C (Cold)
and H (Hot): normal operation.
In arduous conditions of use or hot climatic
conditions, the needle may move close to the red
graduations.
If the needle enters the red zone or if the
warning lamp lights up:
► stop immediately, turn the ignition off. The
cooling fan may continue to run for a while, up to
approximately 10 minutes.
► wait for the engine to cool down to check the
level and if necessary, top it up.
In case of topping up
Be careful, the cooling circuit is under pressure!
To avoid any risk of burns, take a cloth and
unscrew the cap two turns to relieve the
pressure.
When the pressure has dropped, check the level
and remove the cap to top up.
If the needle remains in the red zone,
contact a CITROËN dealer or a qualified
workshop.

13
Instruments
1Fault confirmed

In addition to the previous signals, the remaining
range allowed will be displayed in miles or
kilometres in the instrument panel.
The alert will be repeated every 30 seconds with
an update of the driving range.
See a CITROËN dealer or a qualified workshop
as soon as possible.
You risk not being able to start the engine.
Starting will be prevented after 250 miles
(400 km)
At each starting attempt, the alert is
activated and the starting prevention
message is displayed.
To be able to start the engine, you must call on a
CITROËN dealer or a qualified workshop.
Vehicle configuration
(MODE)




This control panel gives access to menus in
order to customise some equipment.




The corresponding information is displayed in
the instrument panel display screen.
Languages available: Italian, English, German,
French, Spanish, Portuguese, Dutch, Brazilian,
Polish, Russian, Turkish and Arabic.
All menus are accessible if the vehicle is
equipped with the audio system.
If the vehicle is equipped with the touch screen
audio and telematics system, some menus are
only accessible via its audio system control
panel.
For safety reasons, some menus are
only accessible with the ignition off.
This MODE button allows you to:
– access the menus and sub-menus,
– validate your choices, within a menu,
– exit menus.
A long press allows you to return to
the home screen.
This button allows you to:
– scroll up within a menu,
– increase a value.
This button allows you to:
– scroll down within a menu,
– decrease a value.

14
Instruments

Menu...
Press...Sub-menu... Press...Select... Validate
and exit Allows you to...
1 Brightness
IncreaseAdjust the brightness of
the instrument panel and
instruments and controls
(with sidelamps on).
Decrease
2 Speed beep
ON Increase Activate / Deactivate the
audible signal indicating that
the programmed speed has
been exceeded and select
the speed.
Decrease
OFF
3 Headlamp sensor
Increase Adjust the sensitivity of the
brightness sensor (1 to 3),
which affects the headlamps
Decrease
4 Activation of “Trip
B”
ON View a second "Trip B"
distance.
OFF
5 Traffic sign
ON Activate / Deactivate the
reading of signs.
OFF
6 Time setting
Hours / Minutes Increase Set the clock.
Decrease
Format 24Choose the clock display
mode.
12

18
Instruments
Touch screen audio and telematics system


This audio system control panel, located in the
centre of the dashboard, gives access to menus
in order to customise some equipment.
The corresponding information is displayed in
the touch screen.
It is available in 9 languages: German, English,
Spanish, French, Italian, Dutch, Polish,
Portuguese and Turkish.
For safety reasons, some menus are only
accessible with the ignition off.
Provides access to the “Settings” menu.
Allows you to scroll up in a menu or
increase a value.
Allows you to scroll down in a menu or decrease a value.
"Settings" menu
1. "Display"
2. "Voice commands"
3. “Clock and Date”
4. "Safety/Assistance"
5. “Lights”
6. “Doors & locking”
7. "Audio"
8. "Telephone/Bluetooth"
9. “Radio setting”
10. "Restore Settings" to return to the
manufacturer’s default settings.
11 . “Delete pers. data“ to delete all your
personal data, related to the Bluetooth
equipment, in the audio system.
For more information on audio,
telephone, radio and navigation, refer to
the corresponding sections.
The settings in sub-menus 4, 5 and 6
vary depending on the equipment
installed on the vehicle.
From the "Display" sub-menu, it is possible to:
– select "Languages" and choose one of the
languages mentioned above,
– select "Unit of measurement" and set the
consumption (mpg, l/100 km), distances (miles,
km) and temperature (°F, °C), –
select "Trip B display" to activate or deactivate
trip B of the trip computer (On, Off).
From the "Safety/Assistance" sub-menu, it is
possible to:
– select "Parkview Camera", then "Reversing
camera" to activate or deactivate its use (On,
Off),
– select “Parkview Camera", then "Camera
delay" to activate or deactivate the maintaining
of the display for 10 seconds or up to 11 mph (18
km/h) (On, Off),
– select "Traffic Sign" to activate or deactivate
its use (On, Off),
– select "Passenger airbag" to activate or
deactivate its use (On, Off).
From the "Lights" sub-menu, it is possible to:
– select "Daytime running lamps" to activate or
deactivate their use (On, Off),
– select "Auto. main beam headlamps" to
activate or deactivate its use (On, Off),
– select "Headlamp sensor" to adjust its
sensitivity (1, 2, 3).
From the "Doors & locking" sub-menu, it is
possible to:
– select "Autoclose" to activate or deactivate its
use (On, Off).
Setting the date and time
Using the MODE control panel
► Press the “MODE” button.