Lock CITROEN RELAY 2020 Handbook (in English)

2
Contents





 ■
Overview
 ■
Eco-driving
1Instruments
Instrument panel 6
Warning and indicator lamps 6
Indicators 10
Vehicle configuration (MODE)
13
Touch screen audio and multimedia system 18
Setting the date and time 18
Trip computer 19
Trip computer 19
2Access
Key 20
Remote control 20
Front doors 23
Sliding side door 23
Rear doors 23
Alarm 24
Electric windows 25
3Ease of use and comfort
Front seats 27
Front bench seat 28
Rear seats 29
Rear bench seat 29
Steering wheel adjustment 30
Mirrors 31
Heating and Ventilation 31
Heating / Manual air conditioning 32
Automatic air conditioning 33
Additional heating systems 34
Rear heating/air conditioning 35
Additional programmable heating 36
Front demist - defrost 38
Rear screen de-icing 38
Cab layout 38
Rear fittings
42
Exterior fittings 45
4Lighting and visibility
Lighting control stalk 46
Direction indicators 46
Automatic headlamps 47
Headlamp beam height adjustment 48
Wiper control stalk 49
Changing a wiper blade 50
5Safety
General safety recommendations 51
Hazard warning lamps 51
Horn 51
Electronic stability control (ESC) 52
Seat belts 55
Airbags 57
Child seats 58
Deactivating the front passenger airbag 60
ISOFIX seats 61
Child lock 63
6Driving
Driving recommendations 64
Starting-switching off the engine 67
Battery standby system 67
Parking brake 68
Gearbox 68
Gear shift indicator 69
Stop & Start 69
Hill start assist 70
Tyre under-inflation detection
71
Pneumatic suspension 72
Driving and manoeuvring aids - General
recommendations
73
Speed Limit recognition and
recommendation
75
Speed limiter 76
Cruise control - particular
recommendations
78
Cruise control 78
Cruise control (3L HDi engine) 79
Lane Departure Warning System 80
Blind Spot Monitoring System with trailer
detection
83
Active Safety Brake with Collision Risk
Alert and Intelligent emergency braking
assistance
84
Rear parking sensors 87
Reversing Camera 87
7Practical information
Fuel 90

4
Overview
Instruments and controls

1.Fusebox
2. Additional programmable heating
3. Pneumatic suspension / Reading spotlamps
/ Additional rear ventilation
4. Cruise control / speed limiter controls
5. Vehicle configuration / Headlamps beam
height / Front/rear foglamps
6. Lighting control and direction indicator stalk
7. Instrument panel with display screen
8. Wiper / screenwash / trip computer control
stalk
9. Ignition switch
10. Driver's front airbag / Horn
11 . Audio system steering-mounted controls
Centre console

1.Audio system / Navigation
2. Heating / Air conditioning
3. Storage compartment / Removable ashtray
4. 12 volt accessory socket (180 W max)
5. USB socket / Cigarette lighter
6. Dynamic stability control (DSC/ASR) /
Intelligent traction control
7. Hill assist descent control
8. Lane departure warning system
9. Hazard warning lamps
10. Central locking / Locking indicator lamp
11 . De-icing / Demisting
12. Gear lever

8
Instruments
Release the parking brake to switch off the
warning lamp, keeping your foot on the brake
pedal.
BrakingFixed.
The brake fluid level is too low.
Carry out (1) then top up with fluid that complies
with the Manufacturer's recommendations.
If the problem persists, carry out (2).
Fixed.
The electronic brake force
distribution (EBFD) system is faulty.
Carry out (1) and then (2).
Orange warning/indicator lamps
Service
Temporarily on. One or more minor faults, for which there
is/are no specific warning lamp(s), have been
detected.
Carry out (2).
Fixed, accompanied by the display of a
message.
One or more major faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed in the instrument panel, then carry out
(3).
Anti-lock braking system (ABS)Fixed.
The anti-lock braking system has a fault.
The vehicle retains conventional braking. Drive carefully at moderate speed, then carry
out (3).
Collision Risk Alert / Active Safety BrakeFixed, accompanied by the display of a
message.
The system has been deactivated via the vehicle
configuration menu.
Collision Risk Alert/Active Safety BrakeFlashing.
The system activates and brakes the
vehicle momentarily so as to reduce the speed of
collision with the vehicle ahead.
Fixed, accompanied by a message and
an audible signal.
The system has a fault.
Carry out (3).
Collision Risk Alert / Active Safety BrakeFixed.
The system has a fault.
If these warning lamps come on after the engine
is switched off and then restarted, carry out (3).
Brake pads
Fixed.
The front brake pads are worn.
Carry out (3) to replace the pads.
DSC / ASRFlashing.
The system is operating.
The system optimises traction and improves the
directional stability of the vehicle.
Fixed, accompanied by an audible signal and a message in the screen.
The DSC / ASR or hill start assist system has a
fault.
Carry out (2).
Fixed.
The Intelligent Traction Control has a
fault.
Carry out (2).
Particle filter (Diesel)Fixed.
The particle filter is regenerating itself.
Leave the engine running until the warning lamp
goes off so that regeneration can be completed.
Engine self-diagnostic systemFixed.
A fault with the engine or the EOBD
emissions control system has been detected.
EOBD (European On Board Diagnosis) is a
diagnostics system which complies with, among
others, the standards on emissions limits of:
– CO (carbon monoxide),
– HC (unburnt hydrocarbons),
– NOx (nitrogen oxides), detected by oxygen
sensors placed downstream of the catalytic
converters and
– particles.
Carry out (3) quickly.
Tyre under-inflation detectionFixed.
A tyre is deflated or punctured.
Carry out (1).
Change the wheel or repair the tyre.

9
Instruments
1Fixed.
A sensor is faulty.
Carry out (3).
Lane departure warning systemFlashing, accompanied by an
audible signal.
The involuntary crossing of a line on the left or
right has been detected.
Turn the steering wheel in the opposite direction
to return to the correct trajectory.
Fixed, accompanied by an audible signal.
The lane departure warning system is
faulty.
Clean the windscreen.
If the problem persists, carry out (3).
Electronic immobiliserFixed.
The ignition key inserted is not
recognised.
The engine cannot start.
Change key and carry out (3) to have the faulty
key checked.
On for about 10 seconds when the
ignition is switched on.
The alarm has been triggered.
Carry out (3) to have the locks checked.
Water in Diesel fuel filter(Diesel)Fixed.
The Diesel filter contains water.
Carry out (2) without delay - risk of damage to
the injection system!
AdBlueFixed, then flashing accompanied by a
message in the display.
The driving range is decreasing.
You must quickly top up the AdBlue.
Low fuel levelFixed, with the needle in zone E.
The fuel reserve is being used.
Refuel without delay.
Flashing.
The system has a fault.
Carry out (2).
Diesel pre-heaterFixed.
The climatic conditions mean that pre-
heating is necessary.
Wait until the indicator lamp goes off before
starting the engine.
Rear foglampsFixed.
The button on the MODE control panel is
switched on.
The lamps only operate when the dipped beam
headlamps are on.
Under normal visibility conditions, switch them
off.
Green warning/indicator lamps
Direction indicators
Direction indicators with audible signal.
The direction indicators are on.
Front foglampsFixed.
The button on the MODE control panel is
switched on.
The lamps only operate when the dipped beam
headlamps are on.
Dipped beam headlampsFixed.
The lamps are on.
Cruise controlFixed.
Cruise control is selected.
Manual selection.
Blue warning/indicator lamps
Main beam headlamps
Fixed.
The lamps are on.
Automatic headlampsFixed.
The function has been activated via the
“MODE” menu.
Turning the main beam headlamps on and off is
automatically controlled according to traffic and
driving conditions.
Black/white warning lamps
Temperature / Black ice
Fixed, accompanied by a message
in the display.
Climatic conditions can lead to black ice on the
road.

12
Instruments
Check the engine coolant level regularly.
For more information on Checking
levels, refer to the corresponding section.
AdBlue® fluid ange
indicators
Once the AdBlue® tank is on reserve or after
detection of a fault with the SCR emissions
control system, when the ignition is switched on,
an indicator displays an estimate of the distance
that can be travelled before engine starting is
prevented.
In the event of a simultaneous system fault and
low AdBlue
® level, the shortest-range figure is
the one displayed.
In the event of the risk of non-starting
related to a lack ofAdBlue®
The engine start prevention system
required by regulations is activated
automatically once theAdBlue
® tank is empty.
Range greater than 1,500 miles (2,400 km)
When switching on the ignition, there is no
automatic display of range in the instrument
panel.
Range between 1,500 and 375 miles (2,400
and 600 km)
Once the 1,500 miles (2,400 km)
threshold is reached, this indicator
flashes, accompanied by a temporary message
indicating the driving autonomy expressed in
miles or kilometres before the starting of the
engine is blocked.
Each time the ignition is switched on, the alert
will be accompanied by an audible signal.
The reserve level has been reached; it is
recommended that you top up as soon as
possible.
Range less than 372 miles (600 km)
Once the 372 miles (600 km) threshold is
reached, this indicator flashes,
accompanied by a message indicating the
driving autonomy expressed in miles or
kilometres before the starting of the engine is
blocked.
The alert will be repeated with update of the
remaining range at each increment of 31 miles
(50 km) travelled.
Each time the ignition is switched on, the alert
will be accompanied by an audible signal.
It is imperative to top up as soon as possible
before the tank empties completely. Otherwise
you will not be able to restart the vehicle.
Breakdown related to a lack of AdBlue
®
0 km range reached: the AdBlue® tank is empty.
The regulatory device prevents the engine from
starting.
Unless the AdBlue
® is topped up in the
special additive tank, the vehicle will remain
immobilised.
To be able to restart the engine, you must top up with at least 4 litres of
AdBlue®. You can also call a CITROËN dealer
or a qualified workshop for the top-up
required.
For more information on AdBlue®
(BlueHDi engines) and, in particular
topping up, refer to the corresponding section.
In the event of a fault with the SCR
emissions control system
Detection
The self-diagnostic warning lamp comes
on.
Every time the ignition is switched on, the
emissions fault is confirmed by an audible signal
and a message.
If it is a temporary fault, the alert disappears
as soon as the exhaust emissions return to the
levels required by the standard.
However, if the warning lamp is still on
after 30 miles (50 km) of driving, the fault
is confirmed.
An engine start prevention system will be
activated automatically after 250 miles (400
km) travelled following this confirmation.
See a CITROËN dealer or a qualified
workshop as soon as possible.

14
Instruments

Menu...
Press...Sub-menu... Press...Select... Validate
and exit Allows you to...
1 Brightness
IncreaseAdjust the brightness of
the instrument panel and
instruments and controls
(with sidelamps on).
Decrease
2 Speed beep
ON Increase Activate / Deactivate the
audible signal indicating that
the programmed speed has
been exceeded and select
the speed.
Decrease
OFF
3 Headlamp sensor
Increase Adjust the sensitivity of the
brightness sensor (1 to 3),
which affects the headlamps
Decrease
4 Activation of “Trip
B”
ON View a second "Trip B"
distance.
OFF
5 Traffic sign
ON Activate / Deactivate the
reading of signs.
OFF
6 Time setting
Hours / Minutes Increase Set the clock.
Decrease
Format 24Choose the clock display
mode.
12

18
Instruments
Touch screen audio and telematics system


This audio system control panel, located in the
centre of the dashboard, gives access to menus
in order to customise some equipment.
The corresponding information is displayed in
the touch screen.
It is available in 9 languages: German, English,
Spanish, French, Italian, Dutch, Polish,
Portuguese and Turkish.
For safety reasons, some menus are only
accessible with the ignition off.
Provides access to the “Settings” menu.
Allows you to scroll up in a menu or
increase a value.
Allows you to scroll down in a menu or decrease a value.
"Settings" menu
1. "Display"
2. "Voice commands"
3. “Clock and Date”
4. "Safety/Assistance"
5. “Lights”
6. “Doors & locking”
7. "Audio"
8. "Telephone/Bluetooth"
9. “Radio setting”
10. "Restore Settings" to return to the
manufacturer’s default settings.
11 . “Delete pers. data“ to delete all your
personal data, related to the Bluetooth
equipment, in the audio system.
For more information on audio,
telephone, radio and navigation, refer to
the corresponding sections.
The settings in sub-menus 4, 5 and 6
vary depending on the equipment
installed on the vehicle.
From the "Display" sub-menu, it is possible to:
– select "Languages" and choose one of the
languages mentioned above,
– select "Unit of measurement" and set the
consumption (mpg, l/100 km), distances (miles,
km) and temperature (°F, °C), –
select "Trip B display" to activate or deactivate
trip B of the trip computer (On, Off).
From the "Safety/Assistance" sub-menu, it is
possible to:
– select "Parkview Camera", then "Reversing
camera" to activate or deactivate its use (On,
Off),
– select “Parkview Camera", then "Camera
delay" to activate or deactivate the maintaining
of the display for 10 seconds or up to 11 mph (18
km/h) (On, Off),
– select "Traffic Sign" to activate or deactivate
its use (On, Off),
– select "Passenger airbag" to activate or
deactivate its use (On, Off).
From the "Lights" sub-menu, it is possible to:
– select "Daytime running lamps" to activate or
deactivate their use (On, Off),
– select "Auto. main beam headlamps" to
activate or deactivate its use (On, Off),
– select "Headlamp sensor" to adjust its
sensitivity (1, 2, 3).
From the "Doors & locking" sub-menu, it is
possible to:
– select "Autoclose" to activate or deactivate its
use (On, Off).
Setting the date and time
Using the MODE control panel
► Press the “MODE” button.

19
Instruments
1► Select the "Time setting" menu to set the time
and the clock format (24h or 12h) or select the
"Date setting" menu to set the day, month and
year.
For more information on Vehicle configuration
(MODE), refer to the corresponding section.
Using the touch screen audio and
telematics system
From the "Clock and Date" sub-menu:
► Select "Time setting and format" to set the
hour, minutes and seconds and choose the
format (24h, 12h with am or pm).
► Select "Date setting" to set the day, month
and year.
To set the time manually, "Time Synchro" must be deactivated (Off).
Trip computer
Information displayed about the current journey
(range, current fuel consumption, average fuel
consumption, etc.).


► To access trip computer information, press
the TRIP button, located at the end of the wiper
control stalk.
Range
This indicates the distance which can still be
travelled with the fuel remaining in the tank,
depending on the average fuel consumption over
the last few miles (kilometres) travelled.
Distance A
This indicates the distance travelled since the
last trip computer zero reset.
Average consumption A
This is the average fuel consumption since the
last trip computer zero reset.
Current consumption A
This is the average fuel consumption over the
last few seconds.
Average speed A
This is the average speed calculated since the
last trip computer zero reset (with the ignition
on).
Trip A duration
This indicates the cumulative time since the last
trip computer zero reset.
If TRIP B is activated in the MODE menu:
– Distance B
– Average consumption B
– Average speed B
– Trip B duration Tachograph

If your vehicle is equipped with it, this stores in
the device and on an inserted card all the data
relating to the vehicle.
Example: at the beginning of each trip or shift
change.
When the card is inserted, all the data can be:
– displayed on the tachograph screen,
– printed,
– transferred to external storage media via an
interface.
For more information, refer to the documents
provided by the tachograph manufacturer.
If your vehicle is equipped with a
tachograph, it is recommended that the
(-) terminal of the battery (located under the
floor on the left-hand side, in the cab) be
disconnected during a prolonged stop of the
vehicle of more than 5 days.

20
Access
Key

This locks and unlocks the vehicle's doors,
opens and closes the fuel filler cap, as well as
switching the engine on and off.
2-button remote control

Central unlocking
Pressing this button simultaneously
unlocks all of your vehicle's doors. The interior courtesy lamp comes on briefly and
the direction indicators flash twice.
If your vehicle has an alarm, pressing this button
disarms it.
The indicator lamp in the central locking button,
located in the dashboard, goes off.
Central locking
Pressing this control allows you to
simultaneously lock all your vehicle's
doors.
If one of the doors is open or not properly closed,
central locking does not work.
The direction indicators flash once.
If your vehicle is so equipped, pressing this
control activates the alarm.




The central locking control indicator lamp comes
on and flashes.
3-button remote control

Unlocking the cab
Pressing this button unlocks your
vehicle's cab.
The interior courtesy lamp comes on briefly and
the direction indicators flash twice.
The indicator lamp in the central locking button,
located in the dashboard, goes off.
Unlocking the load space
Pressing this button unlocks the side door
and the rear doors of the load space.
The direction indicators flash twice.
If your vehicle has an alarm, pressing this button
disarms it.
Central locking
Pressing this control allows you to lock all
the doors of your vehicle, cab and loading
area.
If one of the doors is open or not properly closed,
central locking does not work.
The direction indicators flash once.
If your vehicle is so equipped, pressing this
control activates the alarm.




The central locking control indicator lamp comes
on and flashes.
Folding / Unfolding the
key
► Press this button to unfold / fold the
key.
If you do not press the button, you risk
damaging the mechanism.
Summary of the main functions of the key
Type of key Unlocking the cabLocking the doorsUnlocking the rear doors
Basic key Turn anti-clockwise (driver’s side).Turn clockwise (driver’s side).-
Remote control key
Signalling

21
Access
2If your vehicle is so equipped, pressing this
control activates the alarm.




The central locking control indicator lamp comes
on and flashes.
Folding / Unfolding the
key
► Press this button to unfold / fold the
key.
If you do not press the button, you risk
damaging the mechanism.
Deadlocking
Pressing this button twice in succession
deadlocks the vehicle.
It is then impossible to open the doors from the
inside or the outside.
The direction indicators flash three times.
Never leave anyone inside the vehicle
when it is deadlocked.
Changing the battery

Reference: CR 2032/3 volts.
► Press the button to eject the key.
► Turn the screw 1 from the closed padlock
to the open padlock, using a fine-tipped
screwdriver.
► Lever with the screwdriver to extract the
battery holder unit 2.
► Remove the unit and replace the battery 3
respecting the polarities.
► Reclose the battery holder 2 inside the key
and lock it by turning the screw 1.
There is a risk of damage if the
replacement battery is not of the correct
type.
Only use identical batteries or batteries of an
equivalent type to those recommended by
CITROËN dealers. Return used batteries to
approved collection points.
Summary of the main functions of the key
Type of key Unlocking the cabLocking the doorsUnlocking the rear doors
Basic key Turn anti-clockwise (driver’s side).Turn clockwise (driver’s side).-
Remote control key
Signalling