buttons DODGE CHARGER 2023 Owner's Guide

IN CASE OF EMERGENCY203
(Continued)
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:

Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button and you will be
connected to a representative for assistance. Road -
side Assistance will know what vehicle you’re driving
and its location. Additional fees may apply for roadside
Assistance.
 SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
 Vehicle Customer Care – Total support for all other
vehicle issues.
 Uconnect Customer Care – Total support for Radio,
Phone and NAV issues.
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to a SOS operator. To cancel the SOS Call connection,
push the SOS call button on the Rearview Mirror or press
the cancellation button on the Device Screen. Termination
of the SOS Call will turn off the green LED light on the
Rearview Mirror.
2. The LED light located between the ASSIST and SOS buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made. 3. Once a connection between the vehicle and a SOS
operator is made, the SOS Call system may transmit
the following important vehicle information to a SOS
operator:
 Indication that the occupant placed a SOS Call.
 The vehicle brand.
 The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if
additional help is needed.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber. 
Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional help is
needed. Once the SOS operator opens a voice
connection with the vehicle’s SOS Call system, the
operator should be able to speak with you or other
vehicle occupants and hear sounds occurring in
the vehicle. The vehicle’s SOS Call system will
attempt to remain connected with the SOS oper -
ator until the SOS operator terminates the connec -
tion.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the Uconnect and SiriusXM
Guardian™ features and applications in this vehicle.
Only use Uconnect features and SiriusXM Guardian™
services when it is safe to do so. Failure to do so may
result in an accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
 Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
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204IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls. If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:

The Rearview Mirror light located between the ASSIST
and SOS buttons will continuously illuminate red.
 The Device Screen will display the following message
“Vehicle device requires service. Please contact an
authorized dealer”.
 An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact an authorized dealer”. Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:

The ignition is in the OFF position.
 The vehicle’s electrical systems are not intact.
 The SOS Call system software and/or hardware are
damaged during a crash.
 The vehicle battery loses power or becomes
disconnected during a vehicle crash.
 LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed.
 Equipment malfunction at the SOS operator facility.
 Operator error by the SOS operator.
 LTE (voice/data) or 4G (data) network congestion.
 Weather.
 Buildings, structures, geographic terrain, or tunnels.

The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
 Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
WARNING!
WARNING!
Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview Mirror
light is illuminated, have an authorized dealer
service the SOS Call system immediately.
 The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the Uconnect and SiriusXM
Guardian™ features and applications in this vehicle.
Only use Uconnect features and SiriusXM Guardian™
services when it is safe to do so. Failure to do so may
result in an accident involving serious injury or death.

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