service DODGE DAKOTA 2009 3.G Manual PDF

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you're having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
WARRANTY INFORMATION (U.S. Vehicles Only)
See the Warranty Information Booklet for the terms and
provisions of Chrysler Motors LLC warranties applicable
to this vehicle.
IF YOU NEED CONSUMER ASSISTANCE 419
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MOPARTPARTS
Mopartfluids, lubricants, parts, and accessories are
available from an authorized dealer. They will help keep
the vehicle operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1±888±327±4236 (TTY: 1±800±424±
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street, SW.,
Washington, D.C. 20590. You can also obtain other
information about motor vehicle safety from
http://www.safercar.gov.In Canada
If you believe that your vehicle has a safety defect,
you should contact the Customer Service Department
immediately. Canadian customers who wish to report a
safety defect to the Canadian government should write
to: Transport Canada, Motor Vehicle Defect Investiga-
tions and Recalls, 2780 Sheffield Road, Ottawa, Ontario
K1B 3V9.
420 IF YOU NEED CONSUMER ASSISTANCE

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
²Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler LLC
vehicles. A complete working knowledge of the ve-
hicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
²Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
²Owner's Manuals
These Owner's Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler LLC vehicles.
Included are starting, operating, emergency and main-
tenance procedures as well as specifications, capabili-
ties and safety tips.
IF YOU NEED CONSUMER ASSISTANCE 421
9

Call toll free at:
²1±800±890±4038 (U.S.)
²1±800±387±1143 (Canada)
Or
Visit us on the Worldwide Web at:
²www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire's manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire's ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
422 IF YOU NEED CONSUMER ASSISTANCE

WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
Temperature Grades
The temperature grades are A (the highest), B, and C,
representing the tire's resistance to the generation of heat
and its ability to dissipate heat, when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure. The
grade C corresponds to a level of performance, which all
passenger car tires must meet under the Federal MotorVehicle Safety Standard No. 109. Grades B and A repre-
sent higher levels of performance on the laboratory test
wheel, than the minimum required by law.
WARNING!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, under-inflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know you and the vehicle best,
IF YOU NEED CONSUMER ASSISTANCE 423
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and are most concerned that you get prompt and high
quality service. The manufacturer's authorized dealers
have the facilities, factory-trained technicians, special
tools, and the latest information to ensure the vehicle is
fixed correctly and in a timely manner.
This is why you should always talk to an authorized
dealer's service manager first. Most matters can be re-
solved with this process.
²If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.
²If an authorized dealership is unable to resolve the
concern, you may contact the manufacturer's customer
center.Any communication to the manufacturer's customer cen-
ter should include the following information:
²Owner's name and address
²Owner's telephone number (home and office)
²Authorized dealership name
²Vehicle Identification Number (VIN)
²Vehicle delivery date and mileage
Chrysler LLC Customer Center
P.O. Box 21±8004
Auburn Hills, MI 48321±8004
Phone: (800) 992-1997
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465±2001
424 IF YOU NEED CONSUMER ASSISTANCE

In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-4568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1±800±380±CHRY.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpectedrepairs after the manufacturer's New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer's service contracts. If you purchased a
manufacturer's service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer's Service Contract National Customer Hot-
line at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer's service contract. It
is not responsible for any service contract other than the
manufacturer's service contract. If you purchased a ser-
vice contract that is not a manufacturer's service contract,
and you require service after the manufacturer's New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
IF YOU NEED CONSUMER ASSISTANCE 425
9

Chart, Tire Sizing........................ 273
Check Engine Light (Malfunction Indicator
Light)................................ 354
Child Restraint........................58,59
Child Restraint Tether Anchors.............61,66
Child Seat.............................. 63
Cleaning
Wheels............................. 378
Climate Control......................... 228
Clock.....................179,182,196,199,209
Compact Disc (CD) Maintenance............. 227
Compact Spare Tire...................... 284
Compass.............................. 140
Compass Calibration..................... 140
Compass Variance....................... 141
Computer, Trip/Travel.................... 136
Console, Floor.......................... 154
Console, Overhead....................... 135
Contract, Service........................ 425Coolant Pressure Cap (Radiator Cap).......... 368
Cooling System......................... 366
Adding Coolant (Antifreeze).............. 367
Coolant Capacity...................... 396
Coolant Level......................366,369
Disposal of Used Coolant................ 369
Drain, Flush, and Refill.................. 366
Inspection........................... 369
Points to Remember.................... 370
Pressure Cap......................... 368
Radiator Cap......................... 368
Selection of Coolant (Antifreeze)......367,396,397
Temperature Gauge..................... 168
Crates
Rear Convenience Storage................ 151
Cruise Control (Speed Control).............. 132
Cupholders............................ 150
Customer Assistance..................... 423
430 INDEX

Data Recorder, Event...................... 56
Daytime Running Lights................... 126
Dealer Service.......................... 356
Defroster, Rear Window................... 156
Defroster, Windshield...................72,230
Delay (Intermittent) Wipers................. 130
Diagnostic System, Onboard................ 353
Differential, Limited-Slip.................. 262
Dimmer Switch, Headlight................. 169
Dipsticks
Automatic Transmission................. 372
Oil (Engine).......................... 356
Power Steering........................ 266
Disposal
Antifreeze (Engine Coolant)............... 369
Door Locks............................. 29
Door Opener, Garage..................... 142
Drive Shaft Universal Joints................ 361Driving
Through Flowing, Rising, or Shallow
Standing Water........................ 264
E-85 Fuel............................. 302
Electric Remote Mirrors.................... 81
Electrical Power Outlets................... 149
Electronic Speed Control (Cruise Control)...... 132
Emergency, In Case of
Freeing Vehicle When Stuck............... 346
Jacking............................. 337
Tow Hooks.......................... 346
Towing............................. 347
Emission Control System Maintenance......354,400
Engine
Air Cleaner.......................... 359
Block Heater......................... 241
Break-In Recommendations................ 70
Coolant (Antifreeze).................... 397
INDEX 431
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Lights On Reminder.................... 126
Low Fuel............................ 168
Malfunction Indicator (Check Engine)........ 175
Passing............................. 128
Seat Belt Reminder..................... 169
Service.............................. 387
Tire Pressure Monitoring (TPMS)........... 176
Turn Signal.....................127,387,389
Voltage............................. 170
Warning (Instrument Cluster Description)..... 168
Limited-Slip Differential................... 262
Loading Vehicle......................... 308
Tires ............................... 276
Locks................................. 29
Auto Unlock.......................... 31
Automatic Door........................ 30
Child Protection........................ 32
Door................................ 29
Keys................................ 12Power Door........................... 29
Steering Wheel......................... 15
Lower Anchors and Tether for CHildren
(LATCH).............................. 61
Lubrication, Body....................... 362
Lug Nuts............................. 341
Lumbar Support........................ 117
Maintenance Free Battery.................. 359
Maintenance Procedures................... 356
Maintenance Schedule.................... 400
Malfunction Indicator Light (Check Engine) . . 175,354
Manual, Service......................... 421
Manual Transmission...............239,242,372
Fluid Level Check...................... 372
Lubricant Selection..................372,398
Shift Speeds.......................... 243
Map/Reading Lights..................... 136
Mirrors................................ 80
436 INDEX