DODGE DURANGO 2015 3.G Owners Manual

In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1-800-855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465-2001 English / (800) 387-9983 French).
9
IF YOU NEED CONSUMER ASSISTANCE 659

The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State
of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids
contained in vehicles and certain products of compo-
nent wear contain, or emit, chemicals known to the
State of California to cause cancer and birth defects,
or other reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of Chrysler Group
LLC warranties applicable to this vehicle and market.
660 IF YOU NEED CONSUMER ASSISTANCE

MOPAR® PARTS
MOPAR® fluids, lubricants, parts, and accessories are
available from an authorized dealer. They are recom-
mended for your vehicle in order to help keep the vehicle
operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could cause
a crash or cause injury or death, you should immediately
inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying the manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424- 9153),
or go to http://www.safercar.gov; or write to: Adminis-
trator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590.
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
9
IF YOU NEED CONSUMER ASSISTANCE 661

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
662 IF YOU NEED CONSUMER ASSISTANCE

Call toll free at:
•1-800-890-4038 (U.S.)
•1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
9
IF YOU NEED CONSUMER ASSISTANCE 663

WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
Temperature Grades
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of heat
and its ability to dissipate heat, when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure. The
grade C corresponds to a level of performance, which all
passenger car tires must meet under the Federal Motor
Vehicle Safety Standard No. 109. Grades B and A repre-
sent higher levels of performance on the laboratory test
wheel, than the minimum required by law.
WARNING!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, under-inflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.
664 IF YOU NEED CONSUMER ASSISTANCE

INDEX
10

About Your Brakes........................459
Adaptive Cruise Control (ACC) (Cruise Control) . . .196
Adding Engine Coolant (Antifreeze)............609
Adding Fuel.............................515
Additives, Fuel...........................509
Air bag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Air Bag
Advance Front Air Bag....................67
Air Bag Components.....................66
Air bag Operation.......................69
Air Bag Warning Light....................78
Driver Knee Air Bag......................71
Enhanced Accident Response................77
Event Data Recorder (EDR).................81
Front Air Bag . . . . . . . . . . . . . . . . . . . . . . . . . . .66
If A Deployment Occurs...................76
Knee Impact Bolsters.....................70
Maintaining Your Air Bag System............80
Side Air Bags...........................71
Transporting Pets.......................107
Air bag Deployment........................66
Air bag Light.............................78
Air bag Maintenance........................80
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . .594
Air Conditioner Maintenance.................596
Air Conditioning Filter.....................397
Air Conditioning, Operating Tips..............396
Air Conditioning, Rear Zone.................391
Air Conditioning Refrigerant.................596
Air Conditioning System....................390
Air Pressure, Tires.........................485
Alarm
Arm The System........................19
Disarm The System.......................20
Tamper Alert...........................21
Alarm, Panic.............................24
Alarm (Security Alarm)......................19
All Wheel Drive (AWD).....................440
666 INDEX

Alterations/Modifications, Vehicle...............9
Antifreeze (Engine Coolant)..................608
Disposal..............................611
Anti-Lock Brake System (ABS)................460
Anti-Lock Warning Light....................292
Appearance Care.........................619
Assist, Hill Start..........................467
Auto Down Power Windows..................41
Automatic Headlights......................173
Automatic High Beams.....................173
Automatic Temperature Control (ATC)..........381
Automatic Transmission....................431
Adding Fluid..........................619
Fluid and Filter Changes..................619
Fluid Change..........................619
Fluid Level Check.......................617
Fluid Type............................617
Gear Ranges...........................432
Special Additives.......................618
Auxiliary Electrical Outlet (Power Outlet)........254
Auxiliary Power Outlet.....................254
Axle Fluid..............................645
Battery.................................595
Keyless Transmitter Replacement (RKE)........25
Belts, Seat...............................110
Blind Spot Monitoring......................131
Body Mechanism Lubrication.................601
B-Pillar Location..........................478
Brake Assist System.......................461
Brake Control System, Electronic..............460
Brake Fluid.............................614
Brake System............................459
Anti-Lock (ABS)........................459
Fluid Check...........................614
Master Cylinder........................614
Parking..............................456
Warning Light.........................292
10
INDEX 667

Brake/Transmission Interlock.................430
Bulb Replacement.........................634
Bulbs, Light.............................112
Camera, Rear............................237
Capacities, Fluid..........................640
Caps, Filler
Fuel.................................566
Oil (Engine)...........................593
Power Steering.........................455
Radiator (Coolant Pressure)................611
Carbon Monoxide Warning..................109
Cargo Area Cover.........................272
Cargo Area Features.......................269
Cargo Compartment.......................269
Light................................271
Luggage Carrier........................276
Cargo Light.............................271
Cargo Tie-Downs.........................273
Car Washes.............................620
Cellular Phone...........................379
Center High Mounted Stop Light..............639
Certification Label.........................518
Chains, Tire.............................496
Changing A Flat Tire.......................551
Chart, Tire Sizing.........................473
Check Engine Light (Malfunction Indicator Light) . .588
Checking Your Vehicle For Safety..............108
Checks, Safety...........................108
Child Restraint............................82
Child Restraints
Booster Seats...........................86
Child Restraints.........................82
Child Seat Installation....................102
How To Stow An Unused ALR Seat Belt........98
Infants And Child Restraints................84
Install A LATCH-compatible Child Restraint.....97
668 INDEX