DODGE DURANGO 2015 3.G Owners Manual

Required Maintenance
Refer to the Maintenance Schedules on the following
pages for required maintenance.
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
•Change oil and filter.
•Rotate the tires.Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system
turns on.
•Inspect battery and clean and tighten terminals as required.
•Inspect brake pads, shoes, rotors, drums, hoses and park brake.
•Inspect engine cooling system protection and hoses.
•Inspect exhaust system.
•Inspect engine air cleaner if using in dusty or off-road conditions.
8
MAINTENANCE SCHEDULES 649

Maintenance Chart
Mileage or time passed
(whichever comes first)
20,00030,00040,00050,00060,00070,00080,00090,000100,000110,000120,000130,000140,000150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,00048,00064,00080,00096,000112,000128,000144,000160,000176,000192,000208,000224,000240,000
Additional Inspections
Inspect the CV joints.XXXXX
Inspect front suspension, tie rodends, and replace if necessary.XXX X X X X
Inspect the front and rear axlefluid, change if using your ve-hicle for police, taxi, fleet, off-road or frequent trailer towing.
XXX X X X X
Inspect the brake linings, parkingbrake function.XXX X X X X
650 MAINTENANCE SCHEDULES

Mileage or time passed
(whichever comes first)
20,00030,00040,00050,00060,00070,00080,00090,000100,000110,000120,000130,000140,000150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,00048,00064,00080,00096,000112,000128,000144,000160,000176,000192,000208,000224,000240,000
Inspect transfer case fluid.XXXX
Additional Maintenance
Replace engine air filter.XXXXX
Replace the air conditioning filter. X X XXXXX
Replace spark plugs (3.6L en-gine).**X
Replace spark plugs (5.7L en-gine).**X
Flush and replace the enginecoolant at 10 years or 150,000miles (240,000 km) whichevercomes first.
XX
8
MAINTENANCE SCHEDULES 651

Mileage or time passed
(whichever comes first)
20,00030,00040,00050,00060,00070,00080,00090,000100,000110,000120,000130,000140,000150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,00048,00064,00080,00096,000112,000128,000144,000160,000176,000192,000208,000224,000240,000
Change transfer case fluid.X
Inspect and replace PCV valve ifnecessary.X
** The spark plug change interval is mileage based only,
yearly intervals do not apply.
652 MAINTENANCE SCHEDULES

WARNING!
•You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
•Failure to properly inspect and maintain your ve-
hicle could result in a component malfunction and
effect vehicle handling and performance. This
could cause an accident.
8
MAINTENANCE SCHEDULES 653

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
!SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE.......................657
▫Prepare For The Appointment.............657
▫Prepare A List........................657
▫Be Reasonable With Requests.............657
!IF YOU NEED ASSISTANCE..............657
▫Chrysler Group LLC Customer Center.......658
▫Chrysler Canada Inc. Customer Center......658
▫In Mexico Contact.....................659
▫Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)...................659
▫Service Contract......................659
!WARRANTY INFORMATION.............660
!MOPAR® PARTS . . . . . . . . . . . . . . . . . . . . . ..661
!REPORTING SAFETY DEFECTS............661
▫In The 50 United States And
Washington, D.C.......................661
▫In Canada...........................661
!PUBLICATION ORDER FORMS............662
9

!DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES.................663
▫Treadwear...........................663
▫Traction Grades.......................663
▫Temperature Grades....................664
656 IF YOU NEED CONSUMER ASSISTANCE

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
9
IF YOU NEED CONSUMER ASSISTANCE 657

Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
•If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Authorized dealer name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
658 IF YOU NEED CONSUMER ASSISTANCE