phone DODGE DURANGO 2015 3.G User Guide
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INTRODUCTION/WELCOME
WELCOME FROM FCA US LLC.......2
CONTROLS AT A GLANCE
DRIVER COCKPIT...............6INSTRUMENT CLUSTER...........8
GETTING STARTED
KEY FOB . . . . . . . . . . . . . . . . . . . 10REMOTE START . . . . . . . . . . . . . . . . 11KEYLESS ENTER-N-GO™.........12VEHICLE SECURITY ALARM........15SEAT BELT SYSTEMS............15SUPPLEMENTAL RESTRAINT SYSTEM(SRS) — AIR BAGS.............16CHILD RESTRAINTS............19HEAD RESTRAINTS.............25FRONT SEATS.................28REAR SEATS.................31HEATED/VENTILATED SEATS........34HEATED STEERING WHEEL........36TILT/TELESCOPING STEERINGCOLUMN...................37
OPERATING YOUR VEHICLE
ENGINE BREAK-INRECOMMENDATIONS............39TURN SIGNAL/WIPER/WASHER/HIGHBEAM LEVER.................40HEADLIGHT SWITCH............41ELECTRONIC SPEED CONTROL......42ADAPTIVE CRUISE CONTROL (ACC)....44FORWARD COLLISION WARNING (FCW)WITH MITIGATION..............49AUTOMATIC DIMMING MIRRORS.....51ELECTRONIC SHIFTER...........51AUTOSTICK..................52FUEL ECONOMY (ECO) MODE.......54AUTOMATIC CLIMATE CONTROLS.....55PA R K S E N S E®REAR PARK ASSIST.....60PA R K V I E W®REAR BACK-UP CAMERA...61BLIND SPOT MONITORING.........61POWER SUNROOF..............62WIND BUFFETING..............63
ELECTRONICSYOUR VEHICLE'S SOUND SYSTEM....64IDENTIFYING YOUR RADIO.........66Uconnect®ACCESS.............67Uconnect®5.0 . . . . . . . . . . . . . . . . 84Uconnect®8.4A...............96Uconnect®8.4AN.............124Uconnect®PHONE.............137STEERING WHEEL AUDIO CONTROLS...147DRIVER INFORMATION DISPLAY (DID)...148PROGRAMMABLE FEATURES.......150UNIVERSAL GARAGE DOOR OPENER(HomeLink®).................152
POWER INVERTER.............154POWER OUTLET..............155
OFF-ROAD CAPABILITIESALL-WHEEL DRIVE OPERATION.....157
UTILITYROOF LUGGAGE RACK..........160TRAILER TOWING WEIGHTS (MAXIMUMTRAILER WEIGHT RATINGS).......161RECREATIONAL TOWING (BEHINDMOTORHOME, ETC.)............163
WHAT TO DO IN EMERGENCIESROADSIDE ASSISTANCE..........168INSTRUMENT CLUSTER WARNINGLIGHTS....................168INSTRUMENT CLUSTER INDICATORLIGHTS...................173IF YOUR ENGINE OVERHEATS......175JACKING AND TIRE CHANGING.....176BATTERY LOCATION............186JUMP-STARTING..............186MANUAL PARK RELEASE.........189TOWING A DISABLED VEHICLE.....190FREEING A STUCK VEHICLE.......191EVENT DATA RECORDER (EDR).....192CAP-LESS FUEL FILL FUNNEL......192
MAINTAINING YOUR VEHICLE
OPENING THE HOOD...........193ENGINE COMPARTMENT.........194FLUID CAPACITIES.............198FLUIDS, LUBRICANTS AND GENUINEPA RT S....................199MAINTENANCE PROCEDURES......201MAINTENANCE SCHEDULE.......201MAINTENANCE RECORD.........205FUSES....................206TIRE PRESSURES.............209ADDING FUEL................210SPARE TIRES — IF EQUIPPED......211WHEEL AND WHEEL TRIM CARE....213REPLACEMENT BULBS..........214
CUSTOMER ASSISTANCE
FCA US LLC CUSTOMER CENTER....215CHRYSLER CANADA INC. CUSTOMERCENTER...................215ASSISTANCE FOR THE HEARINGIMPAIRED..................215PUBLICATIONS ORDERING........216REPORTING SAFETY DEFECTS IN THEUNITED STATES..............216
MOPAR® ACCESSORIESAUTHENTIC ACCESSORIES BY MOPAR®...217
FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS....218
INDEX.....................220
TABLE OF CONTENTS
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USE OF AFTERMARKET PRODUCTS (ELECTRONICS)
The use of aftermarket devices including cell phones, MP3 players, GPS systems, or
chargers may affect the performance of on-board wireless features including Keyless
Enter-N-Go™ and Remote Start range. If you are experiencing difficulties with any of your
wireless features, try disconnecting your aftermarket devices to see if the situation
improves. If your symptoms persist, please see an authorized dealer.
CHRYSLER, DODGE, JEEP, RAM, MOPAR and Uconnect are registered trademarks of
FCA US LLC.
COPYRIGHT ©2014 FCA US LLC
INTRODUCTION/WELCOME
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YOUR VEHICLE'S SOUND SYSTEM
1. Uconnect®Phone Button pg. 137
2. Uconnect®Voice Command Button pg. 109
3. Phone Hang Up Button pg. 137
4. Steering Wheel Audio control (Left) pg. 147
5. Steering Wheel Audio control (Right) pg. 147
6. Volume/Mute Knob
7. Assist Button pg. 74
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Uconnect® 8.4AN
•8.4”Touchscreen
•Climatebuttononthetouchscreenin
lower menu bar
Uconnect® ACCESS
Uconnect® Access — If Equipped (Available On Uconnect® 8.4A/8.4AN —
U.S. Residents Only)
WARNING!
ALWAYS drive safely with your hands on the steering wheel. You have full responsibility
and assume all risks related to the use of the Uconnect®features and applications in
this vehicle. Only use Uconnect®when it is safe to do so. Failure to do so may result in
an accident involving serious injury or death.
Uconnect®Access enhances your ownership and driving experience by connecting your
vehicle with a built-in cellular connection. With Uconnect®Access, you can:
•Placeacalltoalocal9-1-1Operatorforemergencyassistance.
•Remotelylock/unlockyourdoorsandstartyourvehiclefromvirtuallyanywhere,using
the Uconnect®Access App from your smartphone. You can also do so by logging into
Mopar Owner Connect, or by calling Uconnect®Care. (Vehicle must be within the
United States and have network coverage).
•TurnyourvehicleintoaWiFiHotspotandconnectyourdevicestotheinternet.
•Receivetextoremailnotificationsifyourvehicle'stheftalarmgoesoff.
Uconnect® 8.4AN
1—NavigationStandardOn8.4AN
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•Receivestolenvehicleassistance,usingGPStechnologytohelpauthoritieslocateyour
vehicle if it is stolen.
•Listentoyourtextmessagesorsendfree-formtextmessageswithyourvoicewhile
keeping your hands on the wheel, using the Voice Texting feature. Requires a cell phone
that supports Bluetooth Message Access Profile (MAP).
•Searchforplacestoeat,shop,relaxandplaywithYelp®,usingyourvoiceoron-screen
menu. Then navigate to them (navigation standard on Uconnect®8.4AN, optional on
Uconnect®8.4A).
•GetoperatorassistanceusingtheASSISTbuttononyourinteriorrearviewmirror.
Before you drive, familiarize yourself with the easy-to-use Uconnect® Access.
1. The ASSIST and 9-1-1 buttons are located on your rearview mirror. The ASSIST button
is used for contacting Roadside Assistance, Vehicle Care and Uconnect®Care. The
9-1-1 button connects you to emergency services.
NOTE:
Vehicles sold in Canada and Mexico DO NOT have 9-1-1 Call system capabilities. 9-1-1
or other emergency line operators in Canada and Mexico may not answer or respond to
9-1-1 system calls.
2. The Uconnect®“Apps” button on the menu bar at the bottom right corner of the radio
touchscreen. This is where you can begin your registration process, manage your Apps
and purchase WiFi on demand.
3. The Uconnect®Voice Command and Uconnect®Phone buttons are located on the left
side of your steering wheel. These buttons let you use your voice to give commands,
make phone calls, send and receive text messages hands-free, enter navigation
destinations, and control your radio and media devices.
Included Trial Period For New Vehicles
Yo u r n e w v e h i c l e m a y c o m e w i t h a n i n c l u d e d t r i a l p e r i o d f o r u s e o f t h e U c o n n e c t®Access
Services starting at the date of vehicle purchase (date based on vehicle sales notification
from your dealer).To activate the trial, you must first register with Uconnect® Access.
After the trial period, if you wish to continue your Uconnect®Access Services you can
choose to purchase a subscription.
Features And Packages
•After the trial period, you can subscribe to continue your service by visiting the Uconnect®
Store located within the Mopar Owner Connect websitemoparownerconnect.com. If you
need assistance, U.S. residents can call Uconnect®Care at 1-855-792-4241.
•Forthelatestinformationonpackagesandpricinginformation:U.S.residentsvisit
DriveUconnect.com.
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9. If your vehicle qualifies for a trial package it will be presented. Simply agree to the
Uconnect®Te r m s o f S e r v i c e ( c h e c k b o x ) a n d t h e n s e l e c t t h e “ S t a r t S e r v i c e ” b u t t o n .
At this point your vehicle is registered with Uconnect®Access. Continue to set up Via
Mobile. Apps will be downloaded the next time you start your vehicle. If the Apps have not
appeared after 24 hours, please contact Uconnect®Care.
Download The Uconnect® Access App
The Uconnect®Access smartphone app allows you to remotely lock or unlock your doors,
start your engine (if equipped) and activate your horn and lights from virtually anywhere.
The smartphone app also features Via Mobile (if equipped) which uses your smartphone’s
data plan to access your personal Pandora®,iHeartRadio,SlackerRadioandAha™by
HARMAN accounts and control them using your vehicle touchscreen.
The Uconnect®Access app is only compatible with select iPhone®and Android smart-
phones. Visit UconnectPhone.com or call 1-877-855-8400 to confirm that your smart-
phone is compatible with Uconnect®.Onceyou’veconfirmedyoursmartphoneis
compatible, Android and iPhone®users should visit their respective app store and search
for “Uconnect Access” to download the app.
Set Up Your Via Mobile Profile — If Equipped
Setting up your Via Mobile profile means entering your login information for each App so
that they can work in your vehicle. Complete your Via Mobile Profile online during
registration of your Uconnect®Access system. Access this page by logging into your
Mopar Owner Connect account (moparownerconnect.com), going to Edit Profile, then Via
Mobile Profile.
If you already have an account with these Apps, scroll down and press the “Link” button
to enter your information. If you do not have an account, you can create a new one.
Aha™ by HARMAN (www.aharadio.com)
•EnteryouremailaddressandpasswordforAha™,orcreateanewAha™account.
•YoucanlinkyourFacebook,TwitterorSlackeraccountsontheAha™website.
iHeartRadio (www.iHeartRadio.com)
•EnteryouremailaddressandpasswordforiHeartRadio,orcreateanewiHeartRadio
account.
•Select“Activate”tocontinue,
•Select“Close”tocompleteactivation.
Pandora® (www.pandora.com)
•EnteryourPandora®username/email address and password, then click “Save.”
•CreateanewPandora®account.
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Purchasing WiFi Hotspot While In Your Vehicle
Yo u m u s t s e t u p a U c o n n e c t®Access Payment Account online (log in to
moparownerconnect.com, go to Edit Profile, then Uconnect®Payment Account, to set
up and manage your Payment Account).
1. To purchase WiFi while in your vehicle, ensure the vehicle is running and in Park. Press
the “Apps” button on the touchscreen, then select WiFi within the “Apps” menu.
Follow the on-screen instructions. When asked for your payment PIN, use the 4-digit
PIN you established when setting up your payment account on Mopar Owner Connect.
NOTE:
This may be different than the Uconnect®Security PIN you established for using features
such as Remote Vehicle Start. After purchasing WiFi, it may take up to 30 minutes (with
the vehicle running) before the WiFi will be active in your vehicle.
2. Select WiFi again, then note the hotspot name. Select this network when connecting
devices to the hotspot. Also click on View/Edit Passphrase, then note the security
passphrase you will need to connect to the network on each device.
If your devices cannot see the WiFi Hotspot network after 30 minutes, please contact
Uconnect®Care by pushing the ASSIST button on the rearview mirror, or by calling
1-855-792-4241.
Using Uconnect® Access
Getting Started With Apps
Applications (Apps) and features in your Uconnect®Access system deliver services that
are customized for the driver and are certified by FCA US LLC. Two different types are:
1.Built-In Features—usethebuilt-in3GCellularNetworkonyourUconnect®8.4A/
8.4AN radio.
2.Uconnect® Access Via Mobile(if equipped) — Via Mobile uses the Uconnect®Access
app and your smartphone's data plan to access your personal Pandora®,iHeartRadio,
Aha™ by HARMAN and Slacker Radio accounts from the vehicle and control them
using the vehicle touchscreen. Customer’s data plan charges will apply. Available on
Uconnect®8.4A and 8.4AN Radios (if equipped).
Get started with your Uconnect®Access apps by pressing the Uconnect®“Apps” button
on the menu bar at the bottom right corner of the radio touchscreen. Available apps and
features are organized by the tabs on the left of the screen:
Favorite Apps—Thisisthedefaultscreenwhenyoufirstpressthe“Apps”buttononthe
touchscreen, and is a good place to put the apps you use most frequently. To make an App
a“favorite”,pressthestarbuttonnexttotheappnameandconfirmthepromptwith
“yes."
All Apps—OrganizesyourUconnect®Access apps (when available).
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1.Assist Call—TherearviewmirrorcontainsanASSISTpushbuttonwhich(once
registered) automatically connects the vehicle occupants to one of these predefined
destinations for immediate support:
•Roadside Assistance Call—If you get
aflattire,orneedatow,you’llbe
connected to someone who can help
anytime. Additional fees may apply.
Additional information in this section.
•Uconnect® Access Care—Invehicle
support for Uconnect®Access Sys-
tem, Apps and Features.
•Vehicle Care—Totalsupportforyour
FCA US LLC vehicle.
2.Emergency 9-1-1 Call (If Equipped)—
The rearview mirror contains a 9-1-1
button that, when pressed, may place a
call from your vehicle to a local 9-1-1
operator to request help from local po-
lice, fire or ambulance personnel. If this button is accidentally pushed, you will have
10 seconds to stop the call. To cancel, push the 9-1-1 Call button again or press the
“cancel” button shown on the touchscreen. After 10 seconds has passed, the 9-1-1
call will be placed and only the 9-1-1 operator can cancel it. The LED light on the
rearview mirror will turn green once a connection to a 9-1-1 operator has been made.
The green LED light will turn off once the 9-1-1 call is terminated. Have an authorized
dealer service the vehicle if the rearview mirror light is continuously red. On equipped
vehicles, this feature requires a functioning electrical system and wireless coverage to
function properly.If a connection is made between a 9-1-1 operator and your vehicle,
you understand and agree that 9-1-1 operators may, like any other 9-1-1 call, record
conversations and sounds in and near your vehicle upon connection.
3.Roadside Assistance (If Equipped)—Ifyourvehicleisequippedwiththisfeatureand
within wireless range, you may be able to connect to Roadside Assistance by pushing
the “ASSIST” button on the rearview mirror. You will be presented with Assist Care
options. Make a selection by pressing the prompts displayed on the radio. If Roadside
Assistance is provided to your vehicle, you agree to be responsible for any additional
roadside assistance service costs that you may incur. To provide Uconnect®Services to
you, we may record and monitor your conversations with Roadside Assistance,
Uconnect®Care or Vehicle Care, whether such conversations are initiated through the
Uconnect®Services in your vehicle, or via a landline or mobile telephone, and may
share information obtained through such recording and monitoring in accordance with
regulatory requirements. You acknowledge, agree and consent to any recording,
monitoring or sharing of information obtained through any such call recordings.
ASSIST/9-1-1 Buttons
1—ASSISTButton2—9-1-1Button
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4.Yelp®—Customershavetheabilitytosearchfornearbydestinationsorapointof
interest (POI) either by category or custom search by using keywords (for example,
“Italian restaurant”). Searching can be done by either voice or by using the touch-
screen keypad. Using the touchscreen, launch Yelp®by selecting the “Apps” icon,
press the “All Apps” tab, and then press “Yelp.” Using voice recognition, push the
Voice Command (VR) button on the steering wheel and say “Launch Yelp®.”
5.Security Alarm Notification—TheSecurityAlarmNotificationfeaturenotifiesyouvia
email or text (SMS) message when the vehicle’s factory-installed security alarm system
has been set-off. There are a number of reasons why your alarm may have been
triggered, one of which could be that your vehicle was stolen. If so, please see the
details of the Stolen Vehicle Assistance service below. When you register, Security
Alarm Notification is automatically set to send you an email at the mail address you
provide should the alarm go off. You may also opt to have a text message sent to your
mobile device.
6.Stolen Vehicle Assistance—Ifyourvehicleisstolen,contactlocallawenforcement
immediately to file a stolen vehicle report. Once this report has been filed, Uconnect®
care can help locate your vehicle. The Uconnect®Care agent will ask for the stolen
vehicle report number issued by local law enforcement. Then, using GPS technology
and the built-in wireless connection within your vehicle, the Uconnect®Care agent will
be able to locate the stolen vehicle and work with law enforcement to help recover it.
(Vehicle must be within the United States, have network coverage and must be
registered with Uconnect®Access with an active subscription that includes the
applicable feature).
7.WiFi Hotspot—WiFiHotspotison-demandWiFi3Gconnectivitythat'sbuilt-inand
ready to go whenever you are. Once your vehicle is registered for Uconnect®Access,
you can purchase a Wifi Hotspot subscription at the Uconnect®Store. After you've
made your purchase, turn on your signal and connect your passengers devices. It's
never been easier to bring your home or office with you.
NOTE:
Yo u r v e h i c l e m u s t h a v e a w o r k i n g e l e c t r i c a l s y s t e m f o r a n y o f t h e i n v e h i c l e U c o n n e c t®
features to operate.
Uconnect® Access Remote Features
If you own a compatible iPhone®or Android®powered device, the Uconnect®Access App
allows you to remotely lock or unlock your doors, start your engine or activate your horn and
lights from virtually anywhere (Vehicle must be within the United States and have network
coverage). You can download the App from Mopar Owner Connect or from the App Store
(iPhone) or Google Play store. Visit UconnectPhone.com to determine if your device is
compatible. For Uconnect®Phone customer support and to determine if your device is
compatible.
U.S. residents - visit UconnectPhone.com or call 1-877-855-8400
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Remote Start—Thisfeatureprovidestheabilitytostarttheengineonyourvehicle,
without the keys and from virtually any distance. You can send a request to your vehicle in
one of two ways:
1. Using the Uconnect®Access App from a compatible smartphone.
2. From the Mopar Owner Connect website.
•After15minutesifyouhavenotenteredyourvehiclewiththekey,theenginewill
shut off automatically.
•Youcanalsosendacommandtoturn-offanenginethathasbeenremotestarted.
•Thisremotefunctionrequiresyourvehicletobeequippedwithafactory-installed
Remote Start system. To utilize this feature after the Uconnect®Access App is
downloaded, login with your user name and password.
NOTE:
Yo u r f o u r d i g i t U c o n n e c t®Security PIN is required to confirm the request.
•You can set-up notifications for your account to receive an email or text (SMS)
message every time a command is sent. Login to Mopar Owner Connect
(moparownerconnect.com) and click on Edit Profile to manage Uconnect®
Notifications.
Remote Door Lock/Unlock—Thisfeatureprovidestheabilitytolockorunlockthedooron
your vehicle, without the keys and from virtually any distance. You can send a request to
your vehicle in one of three ways:
1. Using the Uconnect®Access App from a compatible smartphone.
2. From the Mopar Owner Connect website.
3. By contacting the Uconnect®Care on the phone.
To u s e t h i s f e a t u r e a f t e r t h e U c o n n e c t®Access App is downloaded, login using your user
name and password. You will need your four digit Uconnect®Security PIN to confirm the
request. Press the “closed lock” icon on your Uconnect®Access App to lock the doors,
and press the “open Lock” icon to unlock the driver’s door.
Yo u c a n s e t - u p n o t i f i c a t i o n s f o r y o u r a c c o u n t t o r e c e i v e a n e m a i l o r t e x t ( S M S ) m e s s a g e
every time a command is sent. Login to Mopar Owner Connect (moparownerconnect.com)
and click on Edit Profile to manage Uconnect®Notifications.
Remote Horn And Lights—It’seasytolocateavehicleinadark,crowdedornoisyparking
area by activating the horn and lights. It may also help if you need to draw attention to your
vehicle for any reason. You can send a request to your vehicle in one of three ways:
1. Using the Uconnect®Access App from a compatible smartphone.
2. From the Mopar Owner Connect website.
3. By contacting the Uconnect®Care on the phone.
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