service DODGE DURANGO 2018 Owners Manual

Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have any
questions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is not
responsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New VehicleLimited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids con-
tained in vehicles and certain products of component
wear contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm.
570 CUSTOMER ASSISTANCE

WARRANTY INFORMATION
See the Warranty Information Booklet for the terms and
provisions of FCA US LLC warranties applicable to this
vehicle and market.
MOPAR PARTS
Mopar fluids, lubricants, parts, and accessories are avail-
able from an authorized dealer. They are recommended for
your vehicle in order to help keep the vehicle operating at
its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to notifying
FCA US LLC.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists ina group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, an authorized
dealer or FCA US LLC.
To contact NHTSA, you may call the Vehicle Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153);
or go to http://www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
11
CUSTOMER ASSISTANCE 571

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
572 CUSTOMER ASSISTANCE

Light.................................111
Luggage Carrier ........................ .133
Cargo Light ...............................111
Cargo Tie-Downs ...........................112
Car Washes ...............................465
Cellular Phone ............................547
Center High Mounted Stop Light ...............376
Chains, Tire ............................. .461
Changing A Flat Tire ........................441
Chart, Tire Sizing .......................... .442
Check Engine Light (Malfunction Indicator Light). . . .168
Checking Your Vehicle For Safety ...............252
Checks, Safety ............................ .252
Child Restraint ............................226
Child Restraints Booster Seats ............................230
Child Seat Installation .....................246
How To Stow An unused ALR Seat Belt ........242
Infant And Child Restraints .................228
Locating The LATCH Anchorages .............236
Lower Anchors And Tethers For Children .......232
Older Children And Child Restraints ...........229
Seating Positions ........................ .231
Child Safety Locks ..........................39
Clean Air Gasoline ........................ .474Cleaning
Wheels ............................... .460
Climate Control ............................85
Automatic ..............................86
Cold Weather Operation ..................... .267
Compact Disc (CD) Maintenance ................566
Compact Spare Tire ........................ .458
Contract, Service .......................... .570
Cooling Pressure Cap (Radiator Cap) ............435
Cooling System ............................432
Adding Coolant (Antifreeze) .................434
Coolant Level .......................... .435
Cooling Capacity ........................ .477
Disposal Of

Used Coolant ..................435
Drain, Flush, And Refill ....................433
Inspection ..........................432, 435
Points To Remember ..................... .436
Pressure Cap ............................435
Radiator Cap .......................... .435
Selection Of Coolant (Antifreeze) .......433, 477, 479
Corrosion Protection ........................464
Cruise Control (Speed Control) ..............289, 293
Cruise Light .......................... .165, 166
Cupholders .......................... .125, 126
Customer Assistance ........................568
576 INDEX

Cybersecurity............................ .486
Daytime Running Lights ......................73
Dealer Service ............................ .417
Defroster, Windshield ........................254
Diagnostic System, Onboard ...................167
Disable Vehicle Towing ..................... .401
Disposal Antifreeze (Engine Coolant) .................435
Disturb ................................. .562
Door Ajar ............................ .157, 159
Door Ajar Light ........................157, 159
Door Locks ............................ .31, 39
Child-Protection Door Lock — Rear Doors .......39
Door Opener, Garage ........................114
Doors ....................................31
Drag And Drop Menu .......................485
Driver ’s Seat Back Tilt .....................40, 41
Driving ................................. .361
DVD Player (Video Entertainment System) .........530
Economy (Fuel) Mode .......................272
Electrical Outlet, Auxiliary (Power Outlet) .........128
Electric Brake Control System ..................173
Anti-Lock Brake System ....................172 Electronic Roll Mitigation
...............176, 180
Electric Remote Mirrors .......................70
Electronically Shifted Transfer Case ..............281
Electronic Speed Control (Cruise Control) .........290
Electronic Stability Control (ESC) ...............177
Electronic Throttle Control Warning Light .........158
Emergency, In Case Of Freeing Vehicle When Stuck .................400
Hazard Warning Flasher ...................366
Jacking ............................383, 441
Jump Starting .......................... .394
Emission Control System Maintenance ............168
Engine ................................. .414
Air Cleaner ............................ .420
Block Heater ............................267
Br

eak-In Recommendations .................268
Compartment ........................414, 415
Compartment Identification ..............414, 415
Cooling ...............................432
Exhaust Gas Caution ...................253, 476
Fails To Start ............................266
Flooded, Starting ........................ .266
Fuel Requirements ....................473, 477
Jump Starting .......................... .394
Oil ...............................418, 477
12
INDEX 577

Oil Filler Cap........................414, 419
Oil Filter ...............................420
Oil Selection .....................418, 477, 479
Oil Synthetic ............................419
Overheating ............................397
Starting ............................261, 263
Engine Oil Viscosity .....................418, 419
Engine Oil Viscosity Chart .................418, 419
Enhanced Accident Response Feature .........224, 405
Ethanol ................................. .474
Exhaust Gas Cautions ....................253, 476
Exhaust System ........................253, 430
Exterior Lights .......................72, 256, 372
Filters Air Cleaner ............................ .420
Air Conditioning .....................101, 422
Engine Oil ............................ .420
Engine Oil Disposal .......................419
Flashers .................................366
Hazard Warning ........................ .366
Turn Signals ..................166, 256, 374, 375
Flash-To-Pass ..............................74
Flooded Engine Starting ..................... .266
Fluid Capacities ............................477 Fluid Leaks
...............................256
Fluid Level Checks Brake .................................437
Fluids And Lubricants ....................479, 481
Fog Lights ...............................375
Fog Lights, Service ........................ .375
Fold-Flat Seats .............................40
Folding Rear Seats ..........................53
Forward Collision Warning ....................189
Four-Way Hazard Flasher .....................366
Freeing A Stuck Vehicle ..................... .400
Front Axle (Differential) ..................... .439
Fuel ................................... .473
Additives ............................. .474
Clean Air............................. .474
Economy

Mode..........................272
Ethanol ...............................474
Gasoline ...............................473
Materials Added ........................ .474
Methanol ............................. .474
Octane Rating .......................... .473
Requirements ........................473, 477
Specifications .......................... .479
Tank Capacity .......................... .477
Fueling ................................. .339
578 INDEX

InverterPower ............................... .132
iPod/USB/MP3 Control ..................... .528
Jacking And Tire Changing Instructions ...........387
Jacking Instructions ........................ .387
Jack Location ............................ .384
Jack Operation ........................ .387, 441
Jump Starting ............................ .394
KeyFob..................................17 Arm The System ..........................30
Disarm The System ........................30
Programming Additional Key Fobs ..........22, 28
Key Fob Battery Service (Remote Keyless Entry) .....19
Key Fob Programming (Remote Keyless Entry) ......22
Key-In Reminder ............................23
Keyless Enter-N-Go ........................ .262
Passive Entry ............................33
Passive Entry Programming ..............33, 498
Keys ....................................17
Replacement ..........................22, 28
Sentry (Immobilizer) .......................28
Lane Change Assist ..........................76 LaneSense
............................... .332
Lap/Shoulder Belts ........................ .202
Latches ................................. .256
Hood .................................108
Lead Free Gasoline ........................ .473
Leaks, Fluid ............................. .256
Life Of Tires ............................. .454
Liftgate ................................. .109
Liftgate Window Wiper/Washer .................84
Light Bulbs ...............................256
Lights .................................. .256
AirBag .........................156, 213, 254
Automatic Headlights ......................74
Brake Assist Warning ..................... .179
Brake Warning ..........................156
Bulb Replacement .....................372, 373
Cargo .................................111
Center Mounted Stop ..................... .376
Cruise ............................ .165,166
Daytime
Running .........................73
Dimmer Switch, Headlight ...................72
Engine Temperature Warning ................158
Exterior ...............................256
Fog ..................................375
Hazard Warning Flasher ...................366
580 INDEX

Headlights..........................373, 374
Headlights On With Wipers ..................75
Interior ................................77
Malfunction Indicator (Check Engine) ..........160
Park ................................. .165
Passing ................................74
Reading ................................78
Rear Servicing .......................... .375
Rear Tail Lamps ........................ .375
Seat Belt Reminder .......................155
Security Alarm ..........................160
Service ............................ .372, 373
Side Marker ............................375
Traction Control ........................ .179
Turn Signals ................72, 166, 256, 374, 375
Vanity Mirror ............................71
Warning Instrument Cluster Descriptions . . . .158, 166
Loading Vehicle ............................342
Tires................................. .446
Load Shed Battery Saver Mode .................153
Load Shed Battery Saver On ...................153
Load Shed Electrical Load Reduction .............153
Load Shed Intelligent Battery Sensor .............153
Locks Child Protection ..........................39 Manual
................................31
Power Door .............................32
Lubrication, Body ..........................425
Luggage Carrier .......................... .133
Lug Nuts ............................... .471
Maintenance Free Battery .....................416
Maintenance Schedule .......................409
Malfunction Indicator Light (Check Engine) . . . .160, 168
Manual, Service ............................572
Memory Feature (Memory Seats) ..............40, 47
Memory Seat ............................40, 47
Memory Seats And Radio ...................40, 47
Methanol ............................... .474
Mirrors .................................. 6
8
Electric Remote ...........................70
Exterior Folding ..........................69
Heated .................................71
Outside ................................69
Rearview ............................68, 366
Vanity .................................71
Modifications/Alterations Vehicle .................................6
Monitor, Tire Pressure System ..................192
Mopar Parts ............................. .571
12
INDEX 581

Security Alarm..........................29, 160
Arm The System ..........................30
Disarm The System ........................30
Sentry Key Key Programming .........................28
Sentry Key (Immobilizer) ......................28
Sentry Key Replacement ....................22, 28
Service Assistance ..........................568
Service Contract .......................... .570
Service Manuals .......................... .572
Shifting .................................270
Automatic Transmission ................270, 273
Shoulder Belts ............................ .202
Signals, Turn ....................166, 256, 374, 375
Siri .................................... .560
SiriusXM Guardian Vehicle Health Alert .......................558
Snow Chains (Tire Chains) ....................461
Snow Plow ...............................355
Snow Tires ...............................457
Spare Tires .....................384, 457, 458, 459
Spark Plugs .......................... .479, 481
Speed Control Accel/Decel ........................ .291, 292
Accel/Decel (ACC Only) ...................298 Cancel
............................... .292
Resume ...............................292
Set ...................................291
Speed Control (Cruise Control) ..........289, 290, 293
Starting ............................25, 261, 263
Button .................................22
Cold Weather .......................... .267
Engine Block Heater ..................... .267
Engine Fails To Start ..................... .266
Remote ................................25
Starting And Operating ...................261, 263
Starting Procedures ..................... .261, 263
Steering ..................................65
Power ............................... .286
T ilt

Column .......................... .65, 66
Wheel, Heated ...........................67
Wheel, Tilt .......................... .65, 66
Steering Wheel Audio Controls .................527
Steering Wheel Mounted Sound System Controls . . . .527
Storage, Vehicle ........................100, 464
Storing Your Vehicle ........................464
Sunglasses Storage ..........................133
Sun Roof ............................... .105
Sun Visor .................................72
Sway Control, Trailer ........................180
12
INDEX 585

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.
WARNING:
Operating, servicing and maintaining a
passenger vehicle or off-road highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm.
To minimize exposure, avoid breathing
exhaust, do not idle the engine except as
necessary, service your vehicle in a
well-ventilated area and wear gloves or
wash your hands frequently when servicing
your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the name
FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-
drinking driver, call a cab, a friend, or use public trans-
portation.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improve-
ments to its products without imposing any obligation
upon itself to install them on products previously manu-
factured.
Copyright © 2018 FCA US LLC
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