service DODGE DURANGO 2018 Service Manual

1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shiftthe transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns OFF.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit an authorized dealer at your earliest
possible convenience. An authorized dealer has diagnostic
equipment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer
service is required.
AutoStick
AutoStick is a driver-interactive transmission feature pro-
viding manual shift control, giving you more control of the
vehicle. AutoStick allows you to maximize engine braking, eliminate undesirable upshifts and downshifts, and im-
prove overall vehicle performance. This system can also
provide you with more control during passing, city driv-
ing, cold slippery conditions, mountain driving, trailer
towing, and many other situations.
Operation
To activate AutoStick mode, move the gear selector into the
MANUAL (M) position (beside the DRIVE position), or tap
one of the shift paddles on the steering wheel (if equipped).
Tapping the (-) shift paddle (if equipped) to enter
AutoStick mode will downshift the transmission to the
next lower gear, while tapping (+) to enter AutoStick mode
will retain the current gear. The current transmission gear
will be displayed in the instrument cluster. In AutoStick
mode, you can use the gear selector (in the MANUAL
position), or the shift paddles (if equipped), to manually
shift the transmission. Tapping the gear selector forward (-)
while in the MANUAL (M) position, or tapping the (-) shift
paddle (if equipped), will downshift the transmission to
the next lower gear. Tapping the selector rearward (+) (or
tapping the (+) shift paddle, if equipped) will command an
upshift.
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NOTE:Before retrying a selection, make certain that all the
necessary requirements for selecting a new transfer case
position have been met. To retry the selection, turn the
control knob back to the current position, wait five sec-
onds, and retry selection. To find the shift requirements,
refer to the Shifting Procedure for your transfer case,
located in this section.
The “SERV AWD” Warning Light monitors the electronic
shift all-wheel drive system. If this light remains on after
engine start up or illuminates during driving, it means that
the all-wheel drive system is not functioning properly and
that service is required.
WARNING!
Always engage the parking brake when powering
down the vehicle if the “SERV AWD Warning Light” is
illuminated. Not engaging the parking brake may
allow the vehicle to roll which may cause personal
injury.
NOTE: Do not attempt to make a shift while only the front
or rear wheels are spinning. This could cause damage to
driveline components. When operating your vehicle in LOW RANGE, the engine
speed is approximately three times that of the AWD AUTO
position at a given road speed. Take care not to overspeed
the engine and do not exceed 25 mph (40 km/h).
Proper operation of all-wheel drive vehicles depends on
tires of equal size, type and circumference on each wheel.
Any difference in tire size can cause damage to the transfer
case.
Because all-wheel drive provides improved traction, there
is a tendency to exceed safe turning and stopping speeds.
Do not go faster than road conditions permit.
For additional information on the appropriate use of each
transfer case mode position, see the information below:
AWD Auto
All-Wheel Drive Auto Range – This range sends power to
the rear wheels. The all-wheel drive system will be auto-
matically engaged when the vehicle senses a loss of trac-
tion. Additional traction for varying road conditions.
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NOTE:This system may take some time to return to full
functionality after a battery disconnect.
POWER STEERING
The electric power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will vary its assist to provide light
efforts while parking and good feel while driving. If the
electric steering system experiences a fault that prevents it
from providing assist, you will still have the ability to steer
the vehicle manually.
WARNING!
Continued operation with reduced assist could pose a
safety risk to yourself and others. Service should be
obtained as soon as possible.
Alternate electric power steering efforts can be selected
through the Uconnect System. Refer to ”Customer Pro-
grammable Features” within “Uconnect Settings” in “Mul-
timedia” for further information. If the Electric Power Steering warning icon is
displayed and the “SERVICE POWER STEER-
ING” or the “POWER STEERING ASSIST OFF – SERVICE SYSTEM” message is displayed within the in-
strument cluster display, this indicates the vehicle needs to
be taken to the dealer for service. Refer to “Warning Lights
And Messages” in “Getting To Know Your Instrument
Panel” for further information.
NOTE:
•
Even if the power steering assistance is no longer
operational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at low speeds and during
parking maneuvers.
• If the condition persists, see your authorized dealer for
service.
If the Steering icon is displayed and the “POWER STEER-
ING SYSTEM OVER TEMP” message is displayed on the
instrument cluster screen, they indicate that extreme steer-
ing maneuvers may have occurred which caused an over
temperature condition in the power steering system. Once
driving conditions are safe, pull over and let the vehicle
idle for a few moments until the icon and message turn off.
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To Manually Turn Off The Stop/Start System
1. Push the STOP/START OFF switch (located on theswitch bank). The light on the switch will illuminate.
2. The “STOP/START OFF” message will appear in instru- ment cluster display within the Stop/Start section. Refer
to “Instrument Cluster” in “Getting To Know Your
Instrument Panel” for further information.
3. At the next vehicle stop (after turning off the STOP/ START system), the engine will not be stopped. 4. The STOP/START system will reset itself back to an ON
condition every time the ignition is turned off and back
on.
To Manually Turn On The Stop/Start System
Push the STOP/START OFF switch (located on the switch
bank). The light on the switch will turn off.
System Malfunction
If there is a malfunction in the STOP/START system, the
system will not shut down the engine. A “SERVICE STOP/
START SYSTEM” message will appear in the instrument
cluster display. Refer to “Instrument Cluster Display“ in
“Getting to Know Your Instrument Panel” for further
information.
If the “SERVICE STOP/START SYSTEM” message appears
in the instrument cluster display, have the system checked
by an authorized dealer.
SPEED CONTROL — IF EQUIPPED
When engaged, the Speed Control takes over accelerator
operations at speeds greater than 25 mph (40 km/h).
The Speed Control buttons are located on the right side of
the steering wheel.
STOP/START Off Switch
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NOTE:If the “ACC/FCW Unavailable Wipe Front Radar
Sensor” warning is active Normal (Fixed Speed) Cruise
Control is still available. For additional information refer to
“Normal (Fixed Speed) Cruise Control Mode” in this
section.
If weather conditions are not a factor, the driver should
examine the sensor. It may require cleaning or removal of
an obstruction. The sensor is located in the center of the
vehicle behind the lower grille.
To keep the ACC System operating properly, it is important
to note the following maintenance items:
• Always keep the sensor clean. Carefully wipe the sensor
lens with a soft cloth. Be cautious not to damage the
sensor lens.
• Do not remove any screws from the sensor. Doing so
could cause an ACC system malfunction or failure and
require a sensor realignment.
• If the sensor or front end of the vehicle is damaged due
to a collision, see your authorized dealer for service.
• Do not attach or install any accessories near the sensor,
including transparent material or aftermarket grilles.
Doing so could cause an ACC system failure or malfunc-
tion. When the condition that deactivated the system is no
longer present, the system will return to the “Adaptive
Cruise Control Off” state and will resume function by
simply reactivating it.
NOTE:
•
If the “ACC/FCW Unavailable Wipe Front Radar Sen-
sor” message occurs frequently (e.g. more than once on
every trip) without any snow, rain, mud, or other
obstruction, have the radar sensor realigned at your
authorized dealer.
• Installing a snow plow, front-end protector, an aftermar-
ket grille or modifying the grille is not recommended.
Doing so may block the sensor and inhibit ACC/FCW
operation.
“Clean Front Windshield” Warning
The “ACC/FCW Limited Functionality Clean Front Wind-
shield” warning will display and also a chime will indicate
when conditions temporarily limit system performance.
This most often occurs at times of poor visibility, such as in
snow or heavy rain and fog. The ACC system may also
become temporarily blinded due to obstructions, such as
mud, dirt, or ice on windshield and fog on the inside of
glass. In these cases, the instrument cluster display will
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display “ACC/FCW Limited Functionality Clean Front
Windshield” and the system will have degraded perfor-
mance.
The “ACC/FCW Limited Functionality Clean Front Wind-
shield” message can sometimes be displayed while driving
in adverse weather conditions. The ACC/FCW system will
recover after the vehicle has left these areas. Under rare
conditions, when the camera is not tracking any vehicles or
objects in its path this warning may temporarily occur.
If weather conditions are not a factor, the driver should
examine the windshield and the camera located on the
back side of the inside rear view mirror. They may require
cleaning or removal of an obstruction.
When the condition that created limited functionality is no
longer present, the system will return to full functionality.
NOTE:If the “ACC/FCW Limited Functionality Clean
Front Windshield” message occurs frequently (e.g. more
than once on every trip) without any snow, rain, mud, or
other obstruction, have the windshield and forward facing
camera inspected at your authorized dealer.Service ACC/FCW Warning
If the system turns off, and the instrument cluster displays
“ACC/FCW Unavailable Service Required” or “Cruise/
FCW Unavailable Service Required”, there may be an
internal system fault or a temporary malfunction that
limits ACC functionality. Although the vehicle is still
drivable under normal conditions, ACC will be temporar-
ily unavailable. If this occurs, try activating ACC again
later, following an ignition cycle. If the problem persists,
see your authorized dealer.
Precautions While Driving With ACC
In certain driving situations, ACC may have detection
issues. In these cases, ACC may brake late or unexpectedly.
The driver needs to stay alert and may need to intervene.
Towing A Trailer
Towing a trailer is not advised when using ACC.
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Adjustable Chime Volume Settings
Rear chime volume settings can be selected from the
Customer-Programmable Features section of the Uconnect
System, refer to “Uconnect Settings” in “Multimedia” for
further information.
The chime volume settings include low, medium, and high.
The factory default volume setting is medium.
ParkSense will retain its last known configuration state
through ignition cycles.
ParkSense Warning Display
The ParkSense Warning screen will only be displayed if
Sound and Display is selected from the Customer - Pro-
grammable Features section of the Uconnect System.
Refer toUconnect Settings” in “Multimedia” for further
information.
The ParkSense Warning screen is located within the instru-
ment cluster display. It provides visual warnings to indi-
cate the distance between the rear fascia/bumper and the
detected obstacle. Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
Enabling And Disabling ParkSense
ParkSense can be enabled and disabled with the ParkSense
switch.
When the ParkSense switch is pushed to disable
the system, the instrument cluster will display
the “PARKSENSE OFF” message for approxi-
mately five seconds. Refer to “Instrument Clus-
ter Display” in “Getting To Know Your Instrument Panel”
for further information. When the gear selector is moved to
REVERSE and the system is disabled, the instrument
cluster display will display the “PARKSENSE OFF” mes-
sage for as long as the vehicle is in REVERSE.
The ParkSense switch LED will be on when ParkSense is
disabled or requires service. The ParkSense switch LED
will be off when the system is enabled. If the ParkSense
switch is pushed, and the system requires service, the
ParkSense switch LED will blink momentarily, and then
the LED will be on.
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Service The ParkSense Rear Park Assist System
During vehicle start up, when the ParkSense Rear Park
Assist System has detected a faulted condition, the instru-
ment cluster will actuate a single chime, once per ignition
cycle, and it will display the “PARKSENSE UNAVAIL-
ABLE WIPE REAR SENSORS” or the “PARKSENSE UN-
AVAILABLE SERVICE REQUIRED” message. Refer to “In-
strument Cluster Display”. When the gear selector is
moved to REVERSE and the system has detected a faulted
condition, the instrument cluster display will display the
PARKSENSE UNAVAILABLE WIPE REAR SENSORSor
PARKSENSE UNAVAILABLE SERVICE REQUIRED mes-
sage for as long as the vehicle is in REVERSE. Under this
condition, ParkSense will not operate.
If “PARKSENSE UNAVAILABLE WIPE REAR SENSORS”
appears in the instrument cluster display make sure the
outer surface and the underside of the rear fascia/bumper
is clean and clear of snow, ice, mud, dirt or other obstruc-
tion and then cycle the ignition. If the message continues to
appear, see an authorized dealer.
If “PARKSENSE UNAVAILABLE SERVICE REQUIRED”
appears in the instrument cluster display, see an autho-
rized dealer.
Cleaning The ParkSense System
Clean the ParkSense sensors with water, car wash soap and
a soft cloth. Do not use rough or hard cloths. Do not scratch
or poke the sensors. Otherwise, you could damage the
sensors.
ParkSense System Usage Precautions
NOTE:
• Ensure that the rear bumper is free of snow, ice, mud,
dirt and debris to keep the ParkSense system operating
properly.
• Jackhammers, large trucks, and other vibrations could
affect the performance of ParkSense.
• When you turn ParkSense off, the instrument cluster
will display “PARKSENSE OFF.” Furthermore, once you
turn ParkSense off, it remains off until you turn it on
again, even if you cycle the ignition.
• When you move the gear selector to the REVERSE
position and ParkSense is turned off, the instrument
cluster display will display “PARKSENSE OFF” mes-
sage for as long as the vehicle is in REVERSE.
• ParkSense, when on, will reduce the volume of the radio
when it is sounding a tone.
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•Clean the ParkSense sensors regularly, taking care not to
scratch or damage them. The sensors must not be
covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense system might not detect an
obstacle behind the fascia/bumper, or it could provide a
false indication that an obstacle is behind the fascia/
bumper.
• Use the ParkSense switch to turn the ParkSense system
off if objects such as bicycle carriers, trailer hitches, etc.
are placed within 12 inches (30 cm) from the rear
fascia/bumper. Failure to do so can result in the system
misinterpreting a close object as a sensor problem,
causing the “PARKSENSE UNAVAILABLE SERVICE
REQUIRED” message to be displayed in the instrument
cluster display.
WARNING!
•Drivers must be careful when backing up even when
using ParkSense. Always check carefully behind
your vehicle, look behind you, and be sure to check
for pedestrians, animals, other vehicles, obstructions,
(Continued)
WARNING! (Continued)
and blind spots before backing up. You are respon-
sible for safety and must continue to pay attention to
your surroundings. Failure to do so can result in
serious injury or death.
• Before using ParkSense, it is strongly recommended
that the ball mount and hitch ball assembly is
disconnected from the vehicle when the vehicle is
not used for towing. Failure to do so can result in
injury or damage to vehicles or obstacles because the
hitch ball will be much closer to the obstacle than the
rear fascia when the loudspeaker sounds the con-
tinuous tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending on its size
and shape, giving a false indication that an obstacle
is behind the vehicle.
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The ParkSense switch LED will be on when ParkSense is
disabled or requires service. The ParkSense switch LED
will be off when the system is enabled. If the ParkSense
switch is pushed, and the system requires service, the
ParkSense switch LED will blink momentarily, and then
the LED will be on.
Operation With A Trailer
The operation of the sensors is automatically deactivated
when the trailer’s electric plug is inserted in the vehicle’s
tow hook socket. The sensors are automatically reactivated
when the trailer’s cable plug is removed.
Service The ParkSense Park Assist System
During vehicle start up, when the ParkSense System has
detected a faulted condition, the instrument cluster will
actuate a single chime, once per ignition cycle, and it will
display thePARKSENSE UNAVAILABLE WIPE REAR
SENSORS, PARKSENSE UNAVAILABLE WIPE FRONT
SENSORS,orthePARKSENSE UNAVAILABLE SERVICE
REQUIRED message for five seconds. When the gear
selector is moved to REVERSE and the system has detected
a faulted condition, the instrument cluster display will display a
PARKSENSE UNAVAILABLE WIPE REAR SEN-
SORS, PARKSENSE UNAVAILABLE WIPE FRONT SEN-
SORS orPARKSENSE UNAVAILABLE SERVICE RE-
QUIRED pop up message for five seconds. After five
seconds, a vehicle graphic will be displayed with UN-
AVAILABLE at either the front or rear sensor location
depending on where the fault is detected. The system will
continue to provide arc alerts for the side that is function-
ing properly. These arc alerts will interrupt the
PARKSENSE UNAVAILABLE WIPE REAR SENSORS,
PARKSENSE UNAVAILABLE WIPE FRONT SENSORS ,
or PARKSENSE UNAVAILABLE SERVICE REQUIRED
messages if an object is detected within the five second
pop-up duration. The vehicle graphic will remain dis-
played for as long as the vehicle is in REVERSE.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
If PARKSENSE UNAVAILABLE WIPE REAR SENSORS
or PARKSENSE UNAVAILABLE WIPE FRONT SEN-
SORS appears in the instrument cluster display make sure
the outer surface and the underside of the rear fascia/
bumper and/or front fascia/bumper is clean and clear of
snow, ice, mud, dirt or other obstruction and then cycle the
ignition. If the message continues to appear see your
authorized dealer.
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