warning DODGE DURANGO 2019 Owners Manual

Off-Road Driving Tips
When To Use 4WD LOW Range — If Equipped
When off-road driving, shift to 4WD LOW for additional
traction. This range should be limited to extreme situations
such as deep snow, mud, or sand where additional low
speed pulling power is needed. Vehicle speeds in excess of
25 mph (40 km/h) should be avoided when in 4WD LOW
range.
WARNING!
Do not drive in 4WD-LOW Range on dry pavement;
driveline damage may result. 4WD-LOW Range locks
front and rear drivelines together and does not allow
for differential action between the front to rear drive-
shafts. Driving in 4WD-LOW on pavement will cause
driveline binding; use only on wet or slippery surfaces.
Driving Through Water
Although your vehicle is capable of driving through water,
there are a number of precautions that must be considered
before entering the water.
CAUTION!
When driving through water, do not exceed 5 mph
(8 km/h). Always check water depth before entering as
a precaution, and check all fluids afterward. Driving
through water may cause damage that may not be
covered by the New Vehicle Limited Warranty.
Driving through water more than a few inches/centimeters
deep will require extra caution to ensure safety and pre-
vent damage to your vehicle. If you must drive through
water, try to determine the depth and the bottom condition
(and location of any obstacles) prior to entering. Proceed
with caution and maintain a steady controlled speed less
than 5 mph (8 km/h) in deep water to minimize wave
effects.
Flowing Water
If the water is swift flowing and rising (as in storm run-off),
avoid crossing until the water level recedes and/or the
flow rate is reduced. If you must cross flowing water avoid
depths in excess of 9 inches (23 cm). The flowing water can
erode the streambed, causing your vehicle to sink into
deeper water. Determine exit point(s) that are downstream
of your entry point to allow for drifting.
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STARTING AND OPERATING 367

Standing Water
Avoid driving in standing water deeper than 20 inches
(51 cm), and reduce speed appropriately to minimize wave
effects. Maximum speed in 20 inches (51 cm) of water is
less than 5 mph (8 km/h).
Maintenance
After driving through deep water, inspect your vehicle
fluids and lubricants (engine oil, transmission oil, axle,
transfer case) to assure the fluids have not been contami-
nated. Contaminated fluid (milky, foamy in appearance)
should be flushed/changed as soon as possible to prevent
component damage.
Driving In Snow, Mud And Sand
In heavy snow, when pulling a load, or for additional
control at slower speeds, shift the transmission to a low
gear and shift the transfer case to LOW if necessary. Refer
to “All-Wheel Drive Operation” in “Starting And Operat-
ing” for further information. Do not shift to a lower gear
than necessary to maintain forward motion. Over-revving
the engine can spin the wheels and traction will be lost.
Avoid abrupt downshifts on icy or slippery roads, because
engine braking may cause skidding and loss of control.
Hill Climbing
NOTE:Before attempting to climb a hill, determine the
conditions at the crest and/or on the other side.
Before climbing a steep hill, shift the transmission to a
lower gear and shift the transfer case to LOW. Use first gear
and LOW for very steep hills.
If you stall or begin to lose forward motion while climbing
a steep hill, allow your vehicle to come to a stop and
immediately apply the brakes. Restart the engine, and shift
into REVERSE. Back slowly down the hill, allowing the
compression braking of the engine to help regulate your
speed. If the brakes are required to control vehicle speed,
apply them lightly and avoid locking or skidding the tires.
WARNING!
If the engine stalls, you lose forward motion, or cannot
make it to the top of a steep hill or grade, never attempt
to turn around. To do so may result in tipping and
rolling the vehicle. Always back carefully straight
down a hill in REVERSE gear. Never back down a hill
in NEUTRAL using only the brake.
Remember, never drive diagonally across a hill; always
drive straight up or down.
368 STARTING AND OPERATING

WARNING!
Abrasive material in any part of the brakes may cause
excessive wear or unpredictable braking. You might
not have full braking power when you need it to
prevent a collision. If you have been operating your
vehicle in dirty conditions, get your brakes checked
and cleaned as necessary.
• If you experience unusual vibration after driving in
mud, slush or similar conditions, check the wheels for
impacted material. Impacted material can cause a wheel
imbalance and freeing the wheels of it will correct the
situation.
370 STARTING AND OPERATING

IN CASE OF EMERGENCY
CONTENTS
HAZARD WARNING FLASHERS ............372
 ASSIST AND SOS MIRROR — IF EQUIPPED . . . .372
 BULB REPLACEMENT ................... .378
▫ Replacement Bulbs .....................378
▫ Bulb Replacement ..................... .380
 FUSES ............................... .382
▫ General Information .....................383
▫ Underhood Fuses ..................... .384
 JACKING AND TIRE CHANGING ...........390
▫ Jack Location ........................ .391
▫ Spare Tire Stowage .....................392
▫ Spare Tire Removal .....................392
▫ Preparations For Jacking .................394
▫ Jacking Instructions .....................395 ▫
Road Tire Installation .................. .401
 JUMP STARTING ....................... .401
▫ Preparations For Jump Start ...............402
▫ Jump Starting Procedure ..................403
 IF YOUR ENGINE OVERHEATS .............404
 MANUAL PARK RELEASE .................405
 FREEING A STUCK VEHICLE ..............408
 TOWING A DISABLED VEHICLE ............409
▫ Rear Wheel Drive Models ................411
▫ All Wheel Drive Models ..................412
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .412
 EVENT DATA RECORDER (EDR) ............413
7

HAZARD WARNING FLASHERS
The Hazard Warning flasher switch is located on the switch
bank just above the climate controls.Push the switch to turn on the Hazard Warning
flasher. When the switch is activated, all direc-
tional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the
switch a second time to turn off the Hazard Warning
flashers.
This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it when your
vehicle is disabled and it is creating a safety hazard for
other motorists.
When you must leave the vehicle to seek assistance, the
Hazard Warning flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE: With extended use, the Hazard Warning flashers
may discharge the battery.
ASSIST AND SOS MIRROR — IF EQUIPPED
If equipped, the rearview mirror contains an ASSIST and a
SOS button.
Assist And SOS Mirror
1 — SOS Button
2 — ASSIST Button
372 IN CASE OF EMERGENCY

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers: •
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you will be connected
to a representative for assistance. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.
2. The LED light located between the ASSIST and SOS buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
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IN CASE OF EMERGENCY 373

3. Once a connection between the vehicle and a SOSoperator is made, the SOS Call system may transmit the
following important vehicle information to a SOS op-
erator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi-
tional assistance is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death. NOTE:
•Your vehicle may be transmitting data as authorized
by the subscriber.
• Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator
may be able to open a voice connection with the
vehicle to determine if additional assistance is needed.
Once the SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator should be
able to speak with you or other vehicle occupants and
hear sounds occurring in the vehicle. The vehicle’s
SOS Call system will attempt to remain connected
with the SOS operator until the SOS operator termi-
nates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
374 IN CASE OF EMERGENCY

WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
• Never place anything on or near the vehicle’s oper-
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception
is required for the SOS Call system to function
properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
(Continued)
WARNING! (Continued)
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
• Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOThave SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
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IN CASE OF EMERGENCY 375

•An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
WARNING!
•Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have your authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have your
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact. •
The SOS Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
376 IN CASE OF EMERGENCY

Bulb Replacement
NOTE:Lens fogging can occur under certain atmospheric
conditions. This will usually clear as atmospheric condi-
tions change to allow the condensation to change back into
a vapor. Turning the lamps on will usually accelerate the
clearing process.
High Intensity Discharge Headlamps (Bi-Xenon) —
If Equipped
The headlamps are a type of high voltage discharge tube.
High voltage can remain in the circuit even with the
headlamp switch off. Because of this, you should not
attempt to service a headlamp bulb yourself. If a head-
lamp bulb fails, take your vehicle to an authorized dealer
for service.
WARNING!
A transient high voltage occurs at the bulb sockets of
High Intensity Discharge (HID) headlamps when the
headlamp switch is turned ON. It may cause serious
electrical shock or electrocution if not serviced prop-
erly. See your authorized dealer for service. NOTE:
On vehicles equipped with High Intensity Dis-
charge (HID) headlamps, when the headlamps are turned
on, there is a blue hue to the lamps. This diminishes and
becomes more white after approximately 10 seconds, as the
system charges.
Bi-Halogen Headlamps — If Equipped
1. Turn the steering wheel to the left to replace the bulb from the right hand lamp, or to the right to replace the
bulb from the left hand lamp.
2. Turn the access cap located on the wheel liner counter- clockwise to remove from liner.
3. Locate the headlamp bulb access cap through the open- ing in the wheel liner.
4. Firmly grasp the access cap and rotate counterclockwise to remove lamp housing.
5. Firmly grasp the low/high beam bulb and connector assembly and rotate counterclockwise to remove from
housing.
6. Disconnect the electrical connector and then connect the replacement bulb.
380 IN CASE OF EMERGENCY