DODGE DURANGO 2019 Owner's Guide

Remote Start Comfort Systems — If Equipped
When Remote Start is activated, the heated steering wheel
and driver heated seat features will automatically turn on
in cold weather. In warm weather, the driver vented seat
feature will automatically turn on when the remote start is
activated. These features will stay on through the duration
of Remote Start or until the ignition switch is placed in the
ON/RUN mode.
NOTE:The Remote Start Comfort System can be activated
and deactivated through the Uconnect System. Refer to
“Uconnect Settings” in “Multimedia” for further informa-
tion on Remote Start Comfort System operation.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion. NOTE:
Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses a key fob and a Keyless Push Button
Ignition, and a RF receiver to prevent unauthorized vehicle
operation. Therefore, only key fobs that are programmed to
the vehicle can be used to start and operate the vehicle. If
an invalid key fob is used to attempt to start and operate
the vehicle, the system will not allow the engine to crank.
If an invalid key fob is used to start the engine, the system
will shut the engine off in two seconds.
After placing the ignition to the ON/RUN mode, the
vehicle security light will turn on for three seconds for a
bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check, it
indicates that someone used an invalid key fob to start the
engine. Either of these conditions will result in the engine
being shut off after two seconds.3
GETTING TO KNOW YOUR VEHICLE 29

If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than 10 seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Key Programming
Programming key fobs may be performed at an authorized
dealer.
Replacement Keys
NOTE: Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF position.
NOTE: Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of programming
a blank key fob to the vehicle electronics. A blank key fob
is one that has never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
30 GETTING TO KNOW YOUR VEHICLE

2. This device must accept any interference received, in-cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle doors for
unauthorized entry and the Keyless Enter-N-Go — Ignition
for unauthorized operation. While the vehicle security
alarm is armed, interior switches for door locks and liftgate
release are disabled. If something triggers the alarm, the
vehicle security alarm will provide the following audible
and visible signals: the horn will pulse, the park lamps
and/or turn signals will flash, and the vehicle security light
in the instrument cluster will flash.
To Arm The System
Follow these steps to arm the vehicle security alarm:
1. Make sure the vehicle’s ignition is placed in the OFF mode. Refer to Ignition Switch in “Getting To Know
Your Vehicle” for further information. 2. Perform one of the following methods to lock the
vehicle:
• Push lock on the interior power door lock switch with
the driver and/or passenger door open.
• Push the lock button on the exterior Passive Entry
Door Handle with a valid key fob available in the same
exterior zone (refer to Keyless Enter-N-Go — Passive
Entry, located in “Doors” in “Getting To Know Your
Vehicle for further information).
• Push the lock button on the key fob.
3. If any doors are open, close them.
NOTE: Security System Manual Override
The vehicle security alarm will not arm if you lock the
doors using the manual door lock plunger.
To Disarm The System
The vehicle security alarm can be disarmed using any of
the following methods:
• Push the unlock button on the key fob.
3
GETTING TO KNOW YOUR VEHICLE 31

•Grasp the passive entry unlock door handle (if
equipped, refer to Keyless Enter-N-Go — Passive En-
try located in “Doors” in “Getting To Know Your
Vehicle for further information).
• Cycle the vehicle ignition system out of the OFF posi-
tion.
• For vehicles equipped with Keyless Enter-N-Go —
Passive Entry, push the keyless ignition button (re-
quires at least one valid key fob in the vehicle).
• For vehicles not equipped with Keyless Enter-N-Go —
Passive Entry, insert a valid key into the ignition and
turn the key to the ON position.
NOTE:
• The driver’s door key cylinder and the liftgate button on
the key fob cannot arm or disarm the vehicle security
alarm.
• The vehicle security alarm remains armed during power
liftgate entry. Pushing the liftgate button will not disarm
the vehicle security alarm. If someone enters the vehicle
through the liftgate and opens any door, the alarm will
sound. •
When the vehicle security alarm is armed, the interior
power door lock switches will not unlock the doors.
The vehicle security alarm is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previously
described arming sequences has occurred, the vehicle
security alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle and open a
door, the alarm will sound. If this occurs, disarm the
vehicle security alarm.
If the vehicle security alarm is armed and the battery
becomes disconnected, the vehicle security alarm will
remain armed when the battery is reconnected; the exterior
lights will flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
Rearming Of The System
If something triggers the alarm, and no action is taken to
disarm it, the vehicle security alarm will turn the horn off
after 29 seconds, five seconds between cycles, up to eight
cycles if the trigger remains active and the vehicle security
alarm will rearm itself.
32 GETTING TO KNOW YOUR VEHICLE

Tamper Alert
If something has triggered the vehicle security alarm in
your absence, the horn will sound three times and the
exterior lights will blink three times when you disarm the
vehicle security alarm. Check the vehicle for tampering.
DOORS
Manual Door Locks
The power door locks can be manually locked from inside
the vehicle by using the door lock knob. To lock each door,
push the door lock knob on each door trim panel down-
ward. To unlock the front doors, pull the inside door
handle to the first detent. To unlock the rear doors, pull the
door lock knob on the door trim panel upward. If the lock
knob is down when the door is closed, the door will lock.
Therefore, make sure the key is not inside the vehicle
before closing the door.
WARNING!
•For personal security and safety in the event of an
collision, lock the vehicle doors as you drive as well
as when you park and leave the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
(Continued)
Manual Door Lock Knob
3
GETTING TO KNOW YOUR VEHICLE 33

WARNING!(Continued)
•Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children
should be warned not to touch the parking brake,
brake pedal or the gear selector.
• Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless Enter-
N-Go in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or move the
vehicle.
• When leaving the vehicle, always make sure the
keyless ignition node is in the Offmode, remove
the key fob from the vehicle and lock the vehicle.
Unsupervised use of the vehicle equipment may
cause severe person injuries and death.
Power Door Locks
The power door lock and unlock switches are located on
each front door panel. Push the switch to lock or unlock the
doors and liftgate. If the lock knob is down when the door is closed, the door
will lock. Therefore, make sure the key fob is not inside the
vehicle before closing the door.
NOTE:
The key fob may not be able to be detected by the
vehicle keyless-go system if it is located next to a mobile
phone, laptop or other electronic device; these devices may
block the key fob’s wireless signal and prevent the
keyless-go system from starting the vehicle.
If you push the door lock switch while the ignition position
is in ACC or ON/RUN and the driver or front passenger’s
door is open, the doors will not lock.
Power Door Lock Switches
34 GETTING TO KNOW YOUR VEHICLE

If a rear door is locked, it cannot be opened from inside the
vehicle without first unlocking the door. The door may be
unlocked manually by raising the lock knob.
Keyless Enter-N-Go — Passive Entry
The Passive Entry system is an enhancement to the vehi-
cle’s Remote Keyless Entry system and a feature of Keyless
Enter-N-Go — Passive Entry. This feature allows you to
lock and unlock the vehicle’s door(s) without having to
push the key fob lock or unlock buttons.
NOTE:
•Passive Entry may be programmed ON/OFF. Refer to
“Uconnect Settings” in “Multimedia” for further infor-
mation.
• If wearing gloves on your hands, or if it has been
raining/snowing on the Passive Entry door handle, the
unlock sensitivity can be affected, resulting in a slower
response time. •
If the vehicle is unlocked by Passive Entry and no door
is opened within 60 seconds, the vehicle will re-lock and
if equipped will arm the security alarm.
• The key fob may not be able to be detected by the vehicle
passive entry system if it is located next to a mobile
phone, laptop or other electronic device; these devices
may block the key fob’s wireless signal and prevent the
passive entry handle from locking/unlocking the ve-
hicle.
• Passive Entry activates illuminated approach for the
time set by the customer (0, 30, 60, or 90 seconds), and
flashes the turn signal lights. Refer to “Uconnect Set-
tings” in “Multimedia” for further information3
GETTING TO KNOW YOUR VEHICLE 35

To Unlock From The Driver’s Side:
With a valid Passive Entry key fob within 5 ft (1.5 m) of the
driver’s door handle, grab the driver’s front door handle to
unlock the driver’s door automatically. The interior door
panel lock knob will raise when the door is unlocked.
NOTE:If “Unlock All Doors 1st Press” is programmed, all
doors will unlock when you grab hold of the driver ’s front
door handle. To select between “Unlock Driver Door 1st
Press” and “Unlock All Doors 1st Press”, refer to
“Uconnect Settings” in “Multimedia” for further informa-
tion. To Unlock From The Passenger Side:
With a valid Passive Entry key fob within 5 ft (1.5 m) of the
passenger door handle, grab the front passenger door
handle to unlock all four doors automatically. The interior
door panel lock knob will raise when the door is unlocked.
NOTE:
All doors will unlock when the front passenger
door handle is grabbed regardless of the driver ’s door
unlock preference setting (“Unlock Driver Door 1st Press”
or “Unlock All Doors 1st Press”).
Preventing Inadvertent Locking Of Passive Entry Key
Fob In Vehicle
To minimize the possibility of unintentionally locking a
Passive Entry key fob inside your vehicle, the Passive Entry
system is equipped with an automatic door unlock feature,
which will function if the ignition is OFF.
If one of the vehicle doors is open, and the door panel
switch is used to lock the vehicle, once all open doors have
been closed, the vehicle checks the inside and outside of
the vehicle for any valid Passive Entry key fob. If one of the
Grab The Door Handle To Unlock
36 GETTING TO KNOW YOUR VEHICLE

vehicle’s Passive Entry key fob is detected inside the
vehicle, and no other valid Passive Entry key fob are
detected outside the vehicle, the Passive Entry System
automatically unlocks all vehicle doors and chirps the horn
three times (on the third attempt, ALL doors will lock, and
the Passive Entry key fob can be locked in the vehicle).
To Unlock/Enter The Liftgate
The liftgate passive entry unlock feature is built into the
electronic liftgate handle. With a valid Passive Entry key
fob within 5 ft (1.5 m) of the liftgate, pull the electronic
liftgate handle for a power open on vehicles equipped with
Power Liftgate. Pull the electronic liftgate handle and lift
for Manual Liftgate vehicles.
NOTE:If the vehicle is unlocked, the liftgate will open
with the handle and no key fob is required.
To Lock The Liftgate
With a valid Passive Entry key fob within 5 ft (1.5 m) of the
liftgate, push the passive entry lock button located to the
right of electronic liftgate handle.
Passive Entry/Lock Button Location
1 — Electronic Release Switch
2 — Lock Button Location
3
GETTING TO KNOW YOUR VEHICLE 37

NOTE:If “Unlock All Doors 1st Press” is programmed in
Uconnect Settings, all doors will unlock when you push the
button on the liftgate. If Unlock Driver Door 1st Press is
programmed in Uconnect Settings, the liftgate will unlock
when you push the button on the liftgate. For further
information, refer to “Uconnect Settings” in “Multimedia”.
To Lock The Vehicle’s Doors
With one of the vehicle’s Passive Entry key fob within 5 ft
(1.5 m) of the driver or passenger front door handle, push
the door handle lock button to lock all four doors and
liftgate.
NOTE: This feature will cause the horn to chirp when the
doors are locked with the door handle lock button. This
feature can be turned on or off. To change the current
setting, refer to “Uconnect Settings” in “Multimedia” for
further information. NOTE:
Do NOT grab the door handle, when pushing the
door handle button. This could unlock the door(s).
Push The Door Handle Button To Lock
38 GETTING TO KNOW YOUR VEHICLE